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Four Points By Sheraton French Quarter

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541 Bourbon Street, New Orleans, LA 70130 (Formerly Ramada Plaza Hotel - Inn on Bourbon)
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Four Points By Sheraton French Quarter
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Four Points By Sheraton French Quarter
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524 Reviews from our TripAdvisor Community

Traveler rating
    156
    223
    83
    34
    28
See reviews for
90
171
23
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (218)
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There are newer reviews for Four Points By Sheraton French Quarter
See the most recent reviews
Houston, Texas
Top Contributor
52 reviews 52 reviews
24 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 18, 2014

This hotel is huge. Got it for $99 per night thru Hotwire. It's located just a few blocks from Jackson Square, Bourbon st, and Harrahs casino. Check in was fast and easy. Room was clean and the beds were comfortable. Only complaint would be $40 for parking. But that's not uncommon for hotels in the French Quarter.

Was this review helpful? Yes 2
clayton Missouri
Top Contributor
59 reviews 59 reviews
17 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed August 15, 2014

Could have been just fine but they made us wait until after 5pm for our room. We had arrived at 11 AM and expected to be in a room no later than 3PM which is official check-in time. Great location but if they want any of our party to return, 3 couples booked 3 rooms, they should respond to the... More 

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Top Contributor
59 reviews 59 reviews
8 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed August 15, 2014

Stayed there for three night and it was perfect. It's well situated on the bourbon street where everything happens in new Orleans (the good as the bad). The rooms are perfect, perfectly clean with free water (first time I see this in two weeks of hotels in the US). There is a nice pool with warm water and not a... More 

Was this review helpful? Yes 1
Megan L, Starwood Hotels at Four Points By Sheraton French Quarter, responded to this review

Dear Caktuspace, Thank you for your review. We are happy to hear that you enjoyed a relaxing stay at our hotel. Our team prides themselves on delivering excellent service, so we are thrilled you loved our helpful team. Thanks again, and we hope to see you for your next trip to NOLA. Take care. More 

Barnstaple, United Kingdom
Senior Contributor
47 reviews 47 reviews
34 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed August 9, 2014

I stayed here with my family for three nights and was really excited at staying in the heart of the French Quarter. I was looking forward to this hotel based on the photos on its website. When we arrived however my expectations were not quite met. We had booked two rooms, one with a balcony. The balcony was tiny and... More 

Was this review helpful? Yes 1
Megan L, Starwood Hotels at Four Points By Sheraton French Quarter, responded to this review

Dear devongirlie67, Thank you for taking the time to write us a review. Being a busy New Orleans hotel, our team strives to provide our guests with comfortable accommodations and great service while our guests can enjoy all of the excitement of Bourbon Street, and we apologize that we did not meet your expectation while staying with us. Again, we... More 

Pittsburg, California
Top Contributor
63 reviews 63 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 5, 2014

We arrived at 7am for a 3pm check in. The staff was so great they allowed us to check in to our room at 9am. Not only that we had a Bourbon St balcony suite upgrade for free. Just because we were celebrating our 10th year wedding anniversary! I can say enough about the great people of New Orleans! We... More 

Was this review helpful? Yes 2
ny
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 5, 2014

This is the second time we've been to NOLA, but our first time to this hotel. The location is great as long as you want to be in the middle of Bourbon St. The rooms were nice, though there was no fridge in it. The staff seemed friendly, small but pleasant bar, nothing like what's going on outside! The only... More 

Was this review helpful? Yes 1
Birmingham
Senior Contributor
47 reviews 47 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 5, 2014

This hotel was clean and provided everything we needed. The staff was helpful, cheerful, and accommodating. It was on Bourbon St, so close to anything and everything in the French Quarter. We were there 4 nights and walked or took the street cars everywhere we went. They kept people from randomly walking off the street and into the hotel, by... More 

Was this review helpful? Yes 1
Megan L, Starwood Hotels at Four Points By Sheraton French Quarter, responded to this review

Dear John L, Thank you for your kind review. We are so happy that our hotel exceeded your expectations. We look forward to your next stay as well. All the best. More 

West palm beach
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 4, 2014

Outside of hotel entrance smelled like vomit The sheets it my room were not changed for three days had to get housekeeping supervised involved My room was to have a Bourbon street view. Only view we had was building tops Bathroom fixtures needed attention Pool area was not as nice as the picture shows. Needs repairs Only compensation for all... More 

Was this review helpful? Yes 1
Sweeny, TX
1 review
3 of 5 stars Reviewed August 3, 2014

Arrived in NOLA at 2:00. Expected room would not be ready, but we were told it may be 5:00 before room was ready because of late checkout in our room. Hmmm, if you have the room booked, you don't allow a late check out. Will post again at end of trip.

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Chicago, Illinois
Top Contributor
67 reviews 67 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed August 3, 2014

It's hard to review a hotel located in a place like the French Quarter as it is not going to be your typical hotel - it will be crowded, space will be at a premium and it can invite a crowd that will not be for everyone. I was traveling for the first time to New Orleans and brought the... More 

Was this review helpful? Yes 2
Megan L, Starwood Hotels at Four Points By Sheraton French Quarter, responded to this review

Dear whisox, We’re happy to hear you loved your NOLA experience with our hotel and enjoyed our great location convenient to all of the excitement on Bourbon Street. Thank you for your raving review and sharing your tips to future guests! We can’t wait to see you again. Take care. More 

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