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Four Points By Sheraton French Quarter

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541 Bourbon Street, New Orleans, LA 70130 (Formerly Ramada Plaza Hotel - Inn on Bourbon)
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Four Points By Sheraton French Quarter
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Four Points By Sheraton French Quarter
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494 reviews from our community

Traveler rating
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    77
    32
    28
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (203)
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Hot Springs Village, Arkansas
1 review
4 of 5 stars Reviewed 2 days ago NEW

Spent 5 nights while attending the awesome French Quarter Fest. The Four Points is smack in the middle of the French Quarter, so you can walk to everything. Although Bourbon Street is noisy almost 24-7, as soon as you enter the lobby, things quiet down. We asked for and got a "courtside" room and could not hear any street noise... More 

Was this review helpful? Yes
Albuquerque, New Mexico
Contributor
18 reviews 18 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I booked through Expedia. We booked a guaranteed King Bed Room. We got a 2 full beds. Sheraton blames Expedia. Expedia blames Sheraton. Seems like since we booked with Expedia, Sheraton didn't want to be bothered with us. So much for a romantic 3 day vacation in the French Quarter. Expedia was HORRIBLE to deal with. The customer service person... More 

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Wildwood Crest, New Jersey
Senior Contributor
46 reviews 46 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed over the Easter weekend, with the exception of the front desk person called Angelina or Angelica her name I seem to forget with her oddly dyed hair to look like Beyoncé I imagine, a fail on her part; it was her mission to just lack customer service and be miserable. The rest of the staff was friendly and helpful,... More 

Was this review helpful? Yes 1
League City, Texas
Contributor
18 reviews 18 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was told by the Westin agent that this was far enough down on Bourbon St that it would be ok for my 8 and 9 yr old. Well, before we got in the door my kids saw what they called 3 naked girls...with paint on them. I asked the people at the desk if could switch to a different... More 

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Chicago, Illinois
Contributor
20 reviews 20 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this property from Sunday 03/29/15 to Tuesday 03/31/15 after our cruise. This was our first time in New Orleans so, I was ready for all that it had to offer. Check-in: We arrived at about 11:15am so our room wasn't quite ready. They held our luggage until our room was ready. We had to leave a deposit... More 

Was this review helpful? Yes 3
New Lexington, Ohio
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is right on the corner of Bourbon Street and Toulouse, the main part of Bourbon Street. There were constantly entertaining street performers and things going on outside. This hotel is in the best location of all the French Quarter. It's smack in the middle of Bourbon Street, surrounded by great restaurants and bars. It's centrally located to all... More 

Was this review helpful? Yes 2
Megan L, Starwood Hotels at Four Points By Sheraton French Quarter, responded to this review

Dear shelbug99, Thank you for your positive review. We love our Courtyard Rooms too, and we are delighted to hear you fully enjoyed your stay at our hotel. We appreciate you sharing your feedback with us, and we hope to host you again should you travel to New Orleans in the future. Take care More 

Senior Contributor
21 reviews 21 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Although this is a chain hotel it reminds me of a boutique hotel. Smaller room but spacious enough, it was nice and clean. The bathroom has cute French doors. Check in process was easy, great staff, free wi-fi. Beautiful courtyard with pool. Only con is that parking is $30 day.

Was this review helpful? Yes 2
Texas
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Since this was my first trip to New Orleans, I wanted the full experience so we got a balcony room facing Bourbon Street. Yes, it was quite loud on a Saturday night, but come Sunday and Monday nights, the noise level was significantly lower, although still noisy. I really enjoyed the balcony room, as you could sit out there and... More 

Was this review helpful? Yes
Massachusetts
Contributor
19 reviews 19 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was out first trip to NOLA & we thought staying on Bourbon Street was the way to go. It absolutely was not for us. The staff is apathetic (except for Rhoda who helped us with activities & the smiling young man who brought the champagne we ordered to our room when we arrived). Upon opening the room door, we... More 

Was this review helpful? Yes
Megan L, Starwood Hotels at Four Points By Sheraton French Quarter, responded to this review

Dear DTraveler10, We are disheartened to hear you were dissatisfied with your recent NOLA trip. We understand that the Bourbon Street experience may not be for everyone, but our team is committed in delivering a relaxing and comfortable stay for each of our guests. We are sorry we failed to provide you with a more enjoyable experience, and we will... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Reserved our room months in advance only to get there and have our reservation along with others given out. We had no room the hotel was over booked and never got a notification till we got there. Triple check your reservations. But they did find us another hotel.

Was this review helpful? Yes 3
Megan L, Starwood Hotels at Four Points By Sheraton French Quarter, responded to this review

Dear Mark S, We genuinely apologize for the inconveniences you experienced with our hotel. I assure you, providing excellent service to our guests is a top priority to our team, and it is certainly not our intent to have overflow. We are sincerely sorry you were not pleased with your experience and were forced to stay at other accommodations. Thank... More 

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