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Four Points By Sheraton French Quarter

3.0 of 5 541 Bourbon Street, New Orleans, LA 70130 (Formerly Ramada Plaza Hotel - Inn on Bourbon)
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Four Points By Sheraton French Quarter
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Four Points By Sheraton French Quarter
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392 reviews from our community

Traveler rating
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    65
    21
    19
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cambridge
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

Arrived hotel at 2 pm but room not ready til 4.30 pm. Told we had a courtyard room but actually had a car park room. Even with the air con turned off the temperature in the room was below 60 degrees. We complained each of the 3 days there to no avail however the manager did take the cost of... More

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Glasgow, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed for 6 Nights on the 8th Oct for a friends birthday celebrations ! Hotel is in a great location for a Party and we loved this . But if you just a normal tourist this might be a bit manic for you !!. Rooms where great , and even though we looked onto Bourbon Street , the noise was... More

Was this review helpful? Yes 1
Newburgh, IN
Top Contributor
81 reviews 81 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

With only one night to stay in New Orleans, we thought it would be special to spend it here since it is in the French Quarter. It is an excellent hotel. Great service, attentive and extremely helpful staff, secure, and clean. If you arrive early and the room is not ready or if you have to leave your luggage due... More

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NY
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here the weekend of October 11th, 2014. The hotel is is very nice, clean and beautiful. Rooms are well equiped. A bit too much air conditioning but its something you can control once you are in your room. The only issues we had is they say they supply mini refrigerators upon request. I have specific dietary needs. I... More

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Abingdon UK
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed here from 21st September - 26th September 2014. Our stay was amazing.. The Staff were extremly polite and helpful. We stayed on a 'room only' basis - our room was super, It had a safe for your valuables in the wardrobe, one of the most comfortable beds (huge too!) that I've slept in and was beautifully clean and... More

Was this review helpful? Yes 1
Megan L, Starwood Hotels at Four Points By Sheraton French Quarter, responded to this review

Dear carolpaulking, We are so happy you had a great time at our hotel and loved our clean and comfortable guest rooms, convenient location in the heart of French Quarter, and very accommodating staff. Thank you for taking the time to share with us, and we hope to see you again should you travel to NOLA in the future. All... More

lancashire
Top Contributor
54 reviews 54 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 3 nights on our USA honeymoon, after reading reviews on tripadvisor. We wanted to be on bourbon st, and central to the spirit of New Orleans. I had read comments about noise, and as we had a balcony room we new to bring earplugs. This was definitely necessary as yea, it was noisy. But dont go... More

Was this review helpful? Yes 1
Bristol, United Kingdom
Top Contributor
97 reviews 97 reviews
42 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived to this hotel on afternoon, very busy... our room was King Bed with Balcony... as we no realise bourbon street is very noisy inclusive all night... they give to us the second floor.. the rooms nice and well equipped. nice bed... and the location perfect... However on night time ask to the reception, if the noise stop on... More

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Megan L, Starwood Hotels at Four Points By Sheraton French Quarter, responded to this review

Dear Alex C, Our team is dedicated to making our guests have the most comfortable experience, and we are pleased to hear our team went above and beyond to accommodate your requests. Thank you for taking the time to share your review with us, and we hope to see you again. All the best. More

Sydney, Australia
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great little hotel located on Bourbon St. Although in the centre of one busy street, you don't hear any noise coming from outside which is great. Nice double sized beds and soft pillows. Shower is over a bath which isn't my favourite but tolerable. Wifi is strong and free! Room service is good. Service from the lobby is ok but... More

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Herculaneum, Missouri, United States
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I was double charged for our 2 night stay. We checked out on a Tuesday morning and got our receipt for our room and then Thursday they charge me again for another 2 nights. I have called a dozen times and no one will answer in accounting or management and no one will return my calls. No one will return... More

Was this review helpful? Yes 2
Megan L, Starwood Hotels at Four Points By Sheraton French Quarter, responded to this review

Dear Beth A, We sincerely apologize for the poor service you are experiencing as well as the mischarges as we completely understand how frustrating this is for you. Please contact our General Manager, Beth Ables, at b.ables@fourpointsfrenchquarter.com, so we can directly rectify your mischarges. Thank you for taking the time to share with us, and we hope we can amend... More

Timbuktu, Mali
Contributor
16 reviews 16 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for a few nights in September. Not only is it an amazing building - being the original opera house, it is also in a fantastic location and close to everything. The room itself had an extremely comfortable bed and the shower was nice and hot. The towels provided were thick. We ordered breakfast via the room service... More

Was this review helpful? Yes 1
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Additional Information about Four Points By Sheraton French Quarter

Address: 541 Bourbon Street, New Orleans, LA 70130 (Formerly Ramada Plaza Hotel - Inn on Bourbon)
Phone Number:
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points By Sheraton French Quarter 3*
Number of rooms: 186
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Also Known As:
Ramada Plaza Hotel
Ramada New Orleans
New Orleans Ramada

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