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Hotel New Orleans Downtown

4.0 of 5 333 Poydras St., New Orleans, LA 70130 (Formerly W New Orleans)
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Hotel New Orleans Downtown
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Hotel New Orleans Downtown
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1,164 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Chicago, IL
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 17, 2010

We stayed at the W Hotel on Poydras Street for a conference, in a suite for a reasonable rate, which had been arranged by the very pleasant and professional Christina before the conference. We arrived very late (early) in the morning, and the night staff could not have been more accommodating and kind, providing extra sheets , towels and pillows.... More

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Jacksonville, Florida
1 review
4 of 5 stars Reviewed July 17, 2010

The building is older but they made a valiant effort to mondernize it. You walk up to the 'magic curtain' and you enter to see a very urban hip lobby. Complimentary flavored water or tea is available along w/the daily newspapers. The 2nd floor houses a resturaunt and meeting rooms. Everything is very eye pleasing. The rooms have be renovated... More

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Los Angeles, California
Top Contributor
57 reviews 57 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 6, 2010

I stayed at this hotel last year for my sisters birthday and had the best time ever! Harrahs is right across the street and we walked to everything from the French Market to Cafe Dumonde. The first room smelled like cigarette smoke and they moved us without hesitation. The beds were super comfy and the staff was friendly and helped... More

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wneworleans, General Manager at Hotel New Orleans Downtown, responded to this review

Well hello there, I want to thank you for taking the time out of your schedule to send us your feedback on your recent stay with us at the W New Orleans. We are always delighted to know that you enjoyed your stay and that our talent enhanced your overall service experience. W New Orleans is one of the coolest... More

Los Angeles, California
1 review
5 of 5 stars Reviewed July 5, 2010

I stayed at the W Hotel (New Orleans) for Essence Music Festival. This was my second year staying at the hotel and from the moment I arrived, I felt like I was returning to my second home! The staff was very welcoming from the moment I pulled up, some even recognizing Me from last year. The staff was so friendly.... More

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Washington DC, District of Columbia
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed June 30, 2010

Good location. Within walking distance to French Quarter, riverboat tours and WW II Museum. Across from Harrah's if gambling is your thing. Lobby is,as others noted, hip and chic looking with a bar that is popular at night with the younger crowd .Concierge and desk staff were well trained - very professional. We booked a king room using SPG points... More

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Queens, New York
2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed June 28, 2010

I am not one to [--] about a lot of things, but when there are things that constantly go wrong, I have to draw the line... I wouldn't consider myself a world traveler, but have staying in hundreds of hotels throughout my lifetime and this is the first time I had such a bad experience on 1 trip. let me... More

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Columbia, Maryland
2 reviews
5 of 5 stars Reviewed June 22, 2010

The W New Orleans has a wonderful staff who provided excellent service in addition to its great location just blocks from the French Quarter. Upon arrival at the hotel the valet staff eagerly assisted us with our bags. With check-in we were upgraded to a better suite without asking for it. The layout of the room was nice but was... More

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wneworleans, General Manager at Hotel New Orleans Downtown, responded to this review

Well Hello There, First of all, thank you for posting a review of your recent stay. We are very happy to know that you enjoyed your experience at the W New Orleans. It sounds like our entire staff from our welcome ambassadors to our concierge teamenhanced your overall service experience. We are one of the few hotels that provide the... More

Austin, Texas
1 review
5 of 5 stars Reviewed June 22, 2010

13 of us stayed for a weekend for a bachelorette party. The people who worked in this hotel were outstanding! So willing to help and making things happen when we needed it. I was very impressed and would definitely stay here again. Tony and Kevin were our favorite concierges! Thank you so much for contributing to our fantastic stay!

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wneworleans, General Manager at Hotel New Orleans Downtown, responded to this review

Well Hello There, First of all, thank you for posting a review of your recent stay. We are very happy to know that you and all of your friends enjoyed your experience at the W New Orleans. It sounds like our welcome desk and Concierge teams enhanced your overall service experience. If you are ever back in New Orleans we... More

Seattle, Washington
Top Contributor
70 reviews 70 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed June 22, 2010

My husband and I spent two nights here before a cruise. Upon checking in, they argued with us over our priceline reservation. They wanted to charge it all on our card. We were happy to give the card for extra expenses, but not to charge the room, because we'd already paid for it. They also seemed to be training someone... More

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Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 12, 2010

The hotel was VERY nice and comfortable! The beds were all down feather...bedtop and comforter. The hotel was very clean! I am pretty picky about cleanliness too. Has a very nice gym, but small pool. To get to French Quarter and Bourbon street you have to walk maybe 5-10 minutes. Not too long!

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wneworleans, General Manager at Hotel New Orleans Downtown, responded to this review

Well Hello There, First of all, thank you for posting a review of your recent stay. We were delighted to hear that you had a wonderful experience at the W New Orleans. It was great to read that most of our facilities and amenities were to your liking and also you found out that we are just a short walk... More

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Additional Information about Hotel New Orleans Downtown

Address: 333 Poydras St., New Orleans, LA 70130 (Formerly W New Orleans)
Phone Number:
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel New Orleans Downtown 4*
Number of rooms: 410
Reservation Options:
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Also Known As:
w New Orleans Hotel New Orleans
w Hotels New Orleans
w Hotel New Orleans
Hotel Style
#25 Luxury Hotel in New Orleans

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