We stayed here during Mardi Gras 2009 and couldn't have selected a better location for our family to view the parades. We walked out the front door and were there! My daughter-in-law and I took my 2 year old and 4 year old grandchildren down for the event and we were so glad we chose Maison St. Charles. It was... more

I was in New Orleans for a business trip and had booked a room at the Maison St. Charles due to its close proximity to where I needed to be for work. I was there for just one night, but my experience at this hotel was very memorable. The location is great....it's in the Garden District and it’s just a... more

Helpful, friendly staff. When I booked the room I asked specifically about parking and was told one thing that was different than what I was told at check-in. The desk clerk took care of everything immediately and I truly appreciated it. The staff is professional and friendly. Rates were reasonable if not a great buy. The street car is merely... more

I'll stick to the facts: Paid $85 per night for a queen deluxe. Stayed 4 nights. Room was located mere feet from a filthy janitor's closet from which a team of hotel employees emerged noisily and ceaselessly each day beginning at 8:00am and and ending sometime in the afternoon, banging their carts into the door and leaving bags of rank... more

When you drive up to the hotel it seems like it could be in a bad neighborhood but it isn't bad at all. It is located in the Garden District which is about 5 minutes from the French Quarter. I experienced excellent customer service from everyone I encountered. The rooms were simple but adequate. I brought a cat, so they... more

I would gladly have given this hotel a five star rating, but I'm absolutely certain that all of us - including our dog - got sick from the hotel water. What's worse is that they wouldn't respond to our e-mail complaint about it. Anyway, aside from 5 days of diarrhea following our stay, we really enjoyed this hotel and the... more

I've stayed here before and it's still the same great place. Clean, big rooms in 3-story buildings, clustered around courtyards. We overlooked the pool. The St. Charles streetcar stops right out front. The free continental breakfast is yummy. The front desk staff personnel are very polite and helpful. And it's cheap! $80 a night. The grounds are gated and guest... more

I have now returned to this hotel twice for a week each time and LOVED it! For the price, you get a great deal of value. The rooms are pristine, compact and offer everything that you need for a comfy stay. The courtyards and pool were great! the Staff are very friendly, talkative and open to any and all questions,... more

I booked this hotel based on the positive recommendations, and while it didn't quite meet my expectations it is OK when you know what you're dealing with. The location is reasonably convenient with a tram stop right in front of the hotel, but the neighborhood itself didn't make a particularly safe impression. Front desk staff wasn't overly helpful; we had... more