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All 155 New Orleans hotels

Quality Inn & Suites Maison St. Charles

2.5 of 5 Hotel   |   1319 St. Charles Avenue, New Orleans, LA 70130
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Ranked #101 of 155 Hotels in New Orleans
A recent review
4 of 5 stars reviewed 1 week ago
Wolfgrl Cordova, Tennessee
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681 reviews from our community

Traveler rating
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    119
    68
    42
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Cordova, Tennessee
1 review
4 of 5 stars Reviewed 1 week ago via mobile

The room was unique and the location was perfect. Except for the night clerk being rude we enjoyed our stay. And Getaroom.com was quick to solve a reservation problem, even at 4 am. Though it would have been nice for the confirmation to have stated that the reservation may take 24 to 48 hours to post to the hotel :-(

Was this review helpful? Yes
Bret C, Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thank you so much for taking the time to review our hotel. We love to hear feedback from our guests! Our team strives to make sure each guest has good customer services an enjoyable time while staying at our hotel I am very sorry that you had to deal with maintenance issue concerning the shower Thank you again, for your... More 

Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here after our own wedding reception. Got a great deal considering it was bowl season! The breakfast is free and they allow pets for a very reasonable fee. Parking on premises and has local charm without being in the chaos of the quarter.

Was this review helpful? Yes
Bret C, Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thank you so much for taking the time to review our hotel. We love to hear feedback from our guests! Our team strives to make sure each guest has good customer services an enjoyable time while staying at our hotel Thank you again, for your review, and we will look forward to welcoming you back on your next trip to... More 

Birmingham, Alabama
Top Contributor
62 reviews 62 reviews
27 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This property is older, but most everything in New Orleans is. The rooms were clean and had been updated. It is in a decent area on the trolley line and not far from the French Quarter or downtown by cab. At first we were worried a bit about security, but there were never any issues. Breakfast was mediocre and ended... More 

Was this review helpful? Yes 1
Bret C, Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thank you so much for taking the time to review our hotel. We love to hear feedback from our guests! Our team strives to make sure each guest has good customer services an enjoyable time while staying at our hotel Thank you again, for your review, and we will look forward to welcoming you back on your next trip to... More 

Cavan, Ireland
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

we stayed here early November for a week, beautiful quiet hotel, clean spacious room. Staff very helpful and friendly. Breakfast needed a bit of attention as a bit bland and artificial. Street car outside door of hotel, short distance from central attractions. Lovely pub/resturant across the road the Irish House, beautiful food, staff etc. nice other resturants around this area.... More 

Was this review helpful? Yes
Bret C, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thank you so much for taking the time to review our hotel. We love to hear feedback from our guests! Our team strives to make sure each guest has good customer services an enjoyable time while staying at our hotel Thank you again, for your review, and we will look forward to welcoming you back on your next trip to... More 

Overton, Texas
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Figured a Quality Inn in NO would be 2-3 stars and that I would be constantly worried about safety. That was definitely not the case. There were employees at every turn and security watching at night. My daughter and kids stopped by to see us one evening and were stopped by security. We were in room 133 and it is... More 

Was this review helpful? Yes
Bret C, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thank you so much for taking the time to review our hotel. We love to hear feedback from our guests! Our team strives to make sure each guest has good customer services an enjoyable time while staying at our hotel Thank you again, for your review, and we will look forward to welcoming you back on your next trip to... More 

San Antonio, TX
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 26, 2014

We tossed aside another national chain on the edge of the city, for a stay closer to the French Quarter in the Garden District and right on the trolley line -- Had my spouse do recon on the place two weeks earlier, as I brought 3 couples along on the trip, and wanted the flavor of New Orleans to be... More 

Was this review helpful? Yes 1
Bret C, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thank you so much for taking the time to review our hotel. We love to hear feedback from our guests! Our team strives to make sure each guest has good customer services an enjoyable time while staying at our hotel Thank you again, for your review, and we will look forward to welcoming you back on your next trip to... More 

2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 23, 2014 via mobile

Me and my fiance stayed here while I was in town for an IRS tax forum, we loved that the streetcar stop was right across the street. The breakfast was good, the pool could have used some cleaning, and the hot tub was roped off, the room was nice, complimentary detox water for those drinking nights, evidently the doors are... More 

Was this review helpful? Yes
Bret C, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thank you so much for taking the time to review our hotel. We love to hear feedback from our guests! Our team strives to make sure each guest has good customer services an enjoyable time while staying at our hotel Thank you again, for your review, and we will look forward to welcoming you back on your next trip to... More 

Nacogdoches, Texas
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 23, 2014

The hotel is located on St. Charles St., convenient to the St. Charles Street Car line. The neighborhood is full of wonderful places to eat and all in walking distances. A ten minute walk finds you in the Garden District, beautiful area...a must visit. From the outside the hotel looks questionable but that's part of the charm. The room was... More 

Was this review helpful? Yes 1
Bret C, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Rhodes
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 23, 2014

Came across this hotel by accident, but a pleasant accident it was. It has the feel of the French Quarter with a beautiful French style internal courtyard. Rooms were a decent size and clean, breakfast was a treat with a range of foods including fresh fruit. There's a streetcar stop about 40 metres away that takes you either into the... More 

Was this review helpful? Yes
Bret C, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Sydney, Australia
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 21, 2014

Clean, spacious room with outside elevator to the third floor. Breakfast Room OK too. Staff could have been more helpful. Reasonably priced for a place just a short tram ride (10mins) from the French Quarter as well as handy to the picturesque Garden District. Good bars and Restaurants close by, however the ones in the French Quarter are better. Try... More 

Was this review helpful? Yes
Bret C, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thank you so much for taking the time to review our hotel. We love to hear feedback from our guests! Our team strives to make sure each guest has good customer services an enjoyable time while staying at our hotel Thank you again, for your review, and we will look forward to welcoming you back on your next trip to... More 

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Hotel Summarization (Beta)

What travelers say

  • French quarter(31)
  • Street car(15)
  • Continental breakfast(10)
  • Streetcar line(5)
  • Very clean(4)
  • Really nice(4)
  • Rooms are clean(3)

Additional Information about Quality Inn & Suites Maison St. Charles

Address: 1319 St. Charles Avenue, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Quality Inn & Suites Maison St. Charles 2.5*
Number of rooms: 130
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Also Known As:
Maison St. Charles Hotel New Orleans
Quality Inn New Orleans

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