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All 154 New Orleans hotels

Quality Inn & Suites Maison St. Charles

2.5 of 5 Hotel   |   1319 St. Charles Avenue, New Orleans, LA 70130
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Ranked #101 of 154 Hotels in New Orleans
A recent review
3 of 5 stars reviewed yesterday
Jon D Sydney, Australia
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672 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sydney, Australia
Contributor
17 reviews 17 reviews
17 hotel reviews
3 of 5 stars Reviewed yesterday NEW

Clean, spacious room with outside elevator to the third floor. Breakfast Room OK too. Staff could have been more helpful. Reasonably priced for a place just a short tram ride (10mins) from the French Quarter as well as handy to the picturesque Garden District. Good bars and Restaurants close by, however the ones in the French Quarter are better. Try... More 

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Reno, Nevada
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Before visiting New Orleans I did a lot of research on hotels. We don't spend a lot of time in our room when we're on vacation so we like to try and keep the price down but at the same time we want to be comfortable when we are there. This hotel filled the bill. The bed was comfortable and... More 

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Bret C, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thanks for your comments. Come back and see us again. Gary More 

Denver, Colorado
Contributor
17 reviews 17 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I would love to thank Daren for all he does and did for us while my wife and I stayed. He was very helpful and always had a great attitude. Now the room, it could have been a little cleaner, mostly the bathroom but it was very livable and I am being nit picky. For the price, it was what... More 

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Harrison,MI
Contributor
19 reviews 19 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We brought our daughter to New Orleans for her first time this weekend. We wanted to find a hotel outside of the Quarter that still had character. Maison St. Charles was the perfect choice! While we agree that the rooms could have been a little cleaner, we had no complaints about this hotel. The old buildings, the exposed brick and... More 

Was this review helpful? Yes 1
Bret C, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thank you so much for taking the time to review our hotel. We love to hear feedback from our guests! Our team strives to make sure each guest has good customer services an enjoyable time while staying at our hotel Thank you again, for your review, and we will look forward to welcoming you back on your next trip to... More 

Seattle, Washington
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

What a great location - right on the St. Charles streetcar line! And the hotel has a lot of charm and character. Nice courtyard, prettily decorated rooms....and every member of staff we met were friendly and helpful. Now for the 'cons': Room had not been well cleaned - hairs and dust on the carpet ... Room was not re-stocked our... More 

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Bret C, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Chattanooga
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We just needed a room for the night, and I really started my shopping by price, but the situation worked out so well. The Quality Inn Maison St. Charles is located in a complex of renovated old buildings just West of the French Quarter on St. Charles St. There are a number of restaurants with in walking distance, and the... More 

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Bret C, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests expect. Thank... More 

Antigua, Guatemala
Top Contributor
98 reviews 98 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent two nights here, comfortable bed, large room and quiet. Staff were friendly and helpful with restaurant recommendations and offered suggestions for activities. The streetcar is in front of the hotel which is a great way to get to the French quarter and see the city at the same time. The breakfast is great, plenty of options and well... More 

Was this review helpful? Yes
Bret C, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests expect. Thank... More 

Baltimore, Maryland
Top Contributor
103 reviews 103 reviews
30 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 2 weeks ago

October 19, 2014 - Continuing our 4,000 mile journey around the Eastern United States, we spent three nights at the Quality Inn and Suites Maison St. Charles on St. Charles Street, New Orleans. Upon arriving, you drive around behind the check-in building. As you leave your car, you walk through a covered courtyard area and enter a door to the... More 

Was this review helpful? Yes
Bret C, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests expect. Thank... More 

Biloxi, Mississippi
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This place was right on St. Charles in New Orleans. The room I was put in was a suite at one time, so it was huge. It had the charm of what you would expect from a hotel in New Orleans. The bed was fantastic, very comfortable and I could have stayed in bed all day :) The room was... More 

Was this review helpful? Yes
Bret C, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests expect. Thank... More 

New Orleans, Louisiana
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Maison St Charles is a decent hotel right on St Charles. There is parking and an outdoor pool. Reasonable rates. The streetcar stops right outside the door. Short ride or walk to the French Quarter. Del Monico restaurant across the street.

Was this review helpful? Yes
Bret C, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thank you so much for taking the time to review our hotel. We love to hear feedback from our guests! Our team strives to make sure each guest has good customer services an enjoyable time while staying at our hotel Thank you again, for your review, and we will look forward to welcoming you back on your next trip to... More 

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Hotel Summarization (Beta)

What travelers say

  • French quarter(35)
  • Street car(16)
  • Continental breakfast(10)
  • Very clean(6)
  • Streetcar line(5)
  • Really nice(4)
  • Rooms are clean(3)

Additional Information about Quality Inn & Suites Maison St. Charles

Address: 1319 St. Charles Avenue, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Quality Inn & Suites Maison St. Charles 2.5*
Number of rooms: 130
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Also Known As:
Maison St. Charles Hotel New Orleans
Quality Inn New Orleans

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