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Quality Inn & Suites Maison St. Charles

3.0 of 5
1319 St. Charles Avenue, New Orleans, LA 70130
Hotel amenities
Quality Inn & Suites Maison St. Charles
Ranked #65 of 148 hotels in New Orleans
4.0 of 5 stars 299 Reviews
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299 reviews from our community

What travelers say about this hotel
  • French quarter(35)
  • Street car(29)
  • Continental breakfast(13)
  • Very nice(10)
  • Good value(6)
  • Mardi Gras(6)
  • Streetcar line(6)
  • Parking lot(5)
  • Hotel room(4)
  • Great Place(4)
Traveler rating
    101
    116
    40
    28
    14
Only show reviews for Family (66) | Couples (83) | Business (20)
Date Rating
Scotland
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed May 24, 2012 NEW
1
person found this review helpful

We had a suite room, which was situated inside the complex around a pleasant courtyard. The room was rather shabby, even though a friend who had stayed at the hotel the previous year told us when she saw the room that in her opinion it was one of their refurbished rooms. One of the first things I did was to... More

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toronto
Senior Contributor
34 reviews 34 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 23, 2012
1
person found this review helpful

We got a great deal & checked out the location online. Maison St. Charles is located in the Garden District and on the streetcar line, a ten minute ride to the heart of downtown & the french quarter. We were upgraded from a room to a suite, and it was gorgeous, complete with high ceilings, fireplace & chandeliers in the... More

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See 11 more reviews by lovethebruce for New Orleans
united kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed May 13, 2012
2
people found this review helpful

The hotel was well situated on St Charles Avenue close to eating and drinking places (try the Circle Bar) and convenient for the street car which travels down St Charles Avenue. The hotel itself has a lovely lobby and decorated in a period French style. The rooms are at the back of the hotel and overlook some pretty gardens and... More

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Brian Stokes, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review
May 15, 2012

We appreciate you taking the time to tell us about your stay at our hotel. Thank you for your comments about our locations and "shabby chic" style. We are so delighted you enjoyed sitting in our courtyard to eat breakfast, it really is such an enjoyable spot. We hope you visit us again soon! More

Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 12, 2012

Booked here for French Quarter fest as it was one of the last reasonably priced places left 3 months in advance! Was pleasantly surprised with the hotel. The good: a very large suite that seemed to be created in an 1800s home (a huge bedroom, living room, 2 baths and a wet bar with micro and small refrigerator, 2 huge... More

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See 3 more reviews by Jereichel for New Orleans
Brian Stokes, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review
May 15, 2012

Thank you for taking the time to tell us about your stay with us during the French Quarter Festival. We appreciate your comments about our property, location and breakfast. We are delighted you enjoyed the Courtyard every evening, it really is such a relaxing spot. We sincerely appreciate your feedback and are excited to say we are renovating all of... More

Memphis, Tennessee
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed May 11, 2012

We booked this hotel three months in advance for Jazzfest, thinking that would be plenty of time to find a nice room. Well, this was a last resort situation as there were no rooms to be had and beggars could not be choosy. We found this room through American Express, really wanting to use our travel rewards -- this was... More

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See 3 more reviews by Kimma1 for New Orleans
Brian Stokes, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review
May 15, 2012

We appreciate you taking the time to tell us about your experience at the Maison St. Charles. We are delighted you had such a nice trip to New Orleans for Jazz Fest! Thank you for your comment about breakfast in the Courtyard. We hope to have the chance to accommdate your lodging needs again in the future. More

Boston
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 11, 2012
1
person found this review helpful

My husband and I stayed her for the Final Four Basketball tourney from March 30th until April 4th. When we arrived we were a little concerned until we walked through the archway and arrived in back to a lovely landscaped and gardened retreat. The bldgs are older (on the national registry) But we had a totally redone room that was... More

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Brian Stokes, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review
May 15, 2012

Thank you for taking the time to tell us about your stay with us. We appreciate your comments about our historical buildings as well as our landscaping. We strive to provide an excellent New Orleans experience to all of our guests and hope you come back to visit soon! More

Seattle
Senior Contributor
41 reviews 41 reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 11, 2012
1
person found this review helpful

Not exactly in the heart of things, but surprisingly convenient. This hotel is right on St. Charles Avenue just a couple of blocks southwest of the Hwy 90 overpass. The streetcar stops right in front and will take you to Canal Street (the edge of hte French Quarter) in about 15-20 minutes. The convention center is about a 15 minute... More

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See 2 more reviews by Skeptic2241 for New Orleans
Brian Stokes, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review
May 15, 2012

Thank you for your comments about your stay with us at the Maison St. Charles. We appreciate your comments about our breakfast and free Wi-fi. We hope to provide accommodations for you again soon. More

Brooklyn, NY
Contributor
20 reviews 20 reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 11, 2012

I have stayed at this hotel for the 2nd weekend of JazzFest for over 10 years and generally love staying here because the location works for us and the staff is great. Nothing has changed on those two points but in other areas the hotel needs work. First I enter my room with an early check in which was great.... More

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See 3 more reviews by Copperdesk63 for New Orleans
Brian Stokes, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review
May 15, 2012

Thank you for taking the time to tell us about your experience at our hotel. Thank you for your comments about our location and great customer service. We sincerely appreciate your feedback concerning refurbishment, as it provides us with the information needed to correct problems and improve on the services we offer our guests. We hope to have the opportunity... More

Honolulu, Hawaii
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 9, 2012
1
person found this review helpful

I stayed at the Maison St. Charles Inn and Suites for five nights during the second weekend of the New Orleans Jazz and Heritage Festival. I booked the hotel over four months in advance and was quite concerned that I might not like my accommodations, given the length of time I planned to stay, and the level of trust I... More

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Brian Stokes, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review
May 11, 2012

We appreciate you taking the time to tell us about your stay at the Maison St. Charles. Thank you for your comments about our property, breakfast, staff and overall New Orleans charm. We are so delighted you had such a nice time with us. We look forward to you visiting again in the future!! More

Chicago, Illinois
Senior Contributor
22 reviews 22 reviews
Reviews in 12 cities Reviews in 12 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed May 7, 2012

This is a lovely hotel in the garden district. Rooms are grouped into three courtyards with pools, fountains,and tables and chairs in the middle to encourage interaction, but also to provide quiet public spaces for guests. Rooms are clean and comfortable, but nothing special. Our rom included a refrigerator and a microwave as well as ample room.  Service was a... More

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See 4 more reviews by Faygelah for New Orleans
Brian Stokes, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review
May 9, 2012

We appreciate you taking the time to tell us about your stay in New Orleans. Thank you for your comments about our courtyards and property. That bike ride sounds like it was super enjoyable! We hope you come back again soon! More

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Additional Information about Quality Inn & Suites Maison St. Charles

  • Quality Inn New Orleans
  • Maison St Charles Hotel
Address: 1319 St. Charles Avenue, New Orleans, LA 70130
Price Range: $

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Quality Inn & Suites Maison St. Charles
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