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All 154 New Orleans hotels

Quality Inn & Suites Maison St. Charles

2.5 of 5 Hotel   |   1319 St. Charles Avenue, New Orleans, LA 70130
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Ranked #95 of 154 Hotels in New Orleans
A recent review
5 of 5 stars reviewed yesterday
zah22 Saint Louis, Missouri
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651 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Saint Louis, Missouri
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed yesterday NEW

We all read reviews to get a feel of how others view a hotel and then make our own decisions - so glad I followed my first mind and booked 2 nights before our cruise. We were not disappointed. The front isn't fancy and you could easily pass it by - the photos are spot on. Lobby is clean &... More

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New Jersey
Reviewer
5 reviews 5 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

If I could have given this 3.5 I would have. We stayed here this past weekend. For convenience, it was very good, as the streetcar stop was just outside the door. Our room was fine, it was recently renovated and clean and spacious enough for 3. Staff was nice and accommodating. We did not care for the breakfast choices, and... More

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Bret C, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thank you for taking the time to review our hotel. We value your feedback. I would like to apologize for your less than satisfactory stay with us. The Housekeeping issues you experience will be addressed immediately with the department heads. At Maison St. Charles We strive to provide clean, comfortable rooms and grounds we really apologize for the inconvenience. Again,... More

Confluence, Pennsylvania
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Some of the reviews I read worried me, but I chose this motel for it's close proximity to the Amtrak Station (it's within walking distance and it is safe, even at night!) and I was pleasantly surprised. I was given a room on the 3rd floor in the back of the courtyard. The room was clean, spacious and had a... More

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Bret C, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thank you so much for taking the time to review our hotel. We love to hear feedback from our guests! Our team strives to make sure each guest has good customer services an enjoyable time while staying at our hotel Thank you again, for your review, and we will look forward to welcoming you back on your next trip to... More

Pensacola, Florida
1 review
2 of 5 stars Reviewed 3 weeks ago

I decided to try this hotel since I had a Groupon for it & was within walking distance to the Superdome for a concert. It was right by a streetcar stop with plenty of places within walking such as a drug store and restaurants. The tub/shower ledges were covered in dust, hair was found in the tub/shower, one wall was... More

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Fort Wayne, Indiana
Top Contributor
202 reviews 202 reviews
37 hotel reviews
122 helpful votes 122 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We read a review from this hotel placed on Travelzoo, plus it sounded great. The offer we excellent, worked into our schedule, and budget. Our suggestion would be not to take advantage of any offer for this hotel. Beginning with the positives: It's located near the St. Charles Streetcar Line, the hotel provides free Jazzy Day Passes - thus you... More

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2 reviews
5 of 5 stars Reviewed 4 weeks ago

From start to finish the staff was more than accommodating and exceptionally friendly. I made several separate reservations for a wedding party; everyone had different lengths of stays, all rooms were under individual names, some were singles and some doubles; under those circumstances, in my experience, there is almost inevitably something miscommunicated, forgotten or mishandled. Not even the slightest hitch!... More

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Biloxi, Mississippi
1 review
5 of 5 stars Reviewed 4 weeks ago

When I first arrived, the lobby is so old world, and the young woman at the desk was very kind and helpful. It only took a few minutes to get me into my room. When I arrived at my room, I was in awe of the size of my room. It was huge, the bed was to die for. The... More

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1 review
5 of 5 stars Reviewed 4 weeks ago

This is the best place out of the three I stayed in New Orleans. Located on Trolley line. Easy to get to anywhere. Beautiful place to have wedding or special event. Rooms spacious and clean. Staff is outstanding. Wish I had spent entire week in New Orleans here. Everyone treats you like family and is so friendly. Definitely recommend and... More

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Pasadena, Texas
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

Staff was very polite. Room was nice. Parking was across the street and I didn't like that. Breakfast was good. We stayed on the second floor and we can hear noises from the room above us. Overall it was nice.

Was this review helpful? Yes 1
Berea, Ohio
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 13, 2014

The hotel is in the process of changing out the old room safes for new ones. We required a safe so the hotel staff assisted us in moving rooms (carried our luggage, etc., in the heat!) to a room with a good safe. The decor of the hotel is wonderful with that old New Orleans style. Fun! There are several... More

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Hotel Summarization (Beta)

What travelers say

  • French quarter(37)
  • Street car(16)
  • Continental breakfast(12)
  • Very clean(7)
  • Streetcar line(5)
  • Really nice(4)
  • Rooms are clean(3)
  • Parking lot(3)

Additional Information about Quality Inn & Suites Maison St. Charles

Address: 1319 St. Charles Avenue, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Quality Inn & Suites Maison St. Charles 2.5*
Number of rooms: 130
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Also Known As:
Maison St. Charles Hotel New Orleans
Quality Inn New Orleans

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