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Maison St. Charles Inn and Suites


Maison St. Charles Inn and Suites
Hotel class 2 of 5
1319 St. Charles Avenue, New Orleans, LA 70130
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Traveler Reviews

89% Recommend
4.5 of 5 stars 94 reviews
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By trip type
All (94)
[ Date ] [ Rating ]
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5 of 5 stars
lepapillion 1 contribution
Denver CO
Jun 28, 2009 | Trip type: Business

Being a NOLA native I have stayed at many area hotels. Found this online, we stayed in the Iberville Suite. The suites are gorgeus and very big, in the style of a creole shotgun house NOLA is known for!! High ceilings, living room, chandeleirs,and sofa bed, refrigerator, etc. The street car stops right in front and goes to the French... more

Management response from
John Sweetland, General Manager

Thank you for taking the time to write your review. We enjoy hearing (good or bad) what our guests think about the hotel so we can help improve your experience and furture experiences. We look forward to your next visit!

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5 of 5 stars
Tazaemon 39 contributions
Brampton
Jun 16, 2009

I typically find that larger city hotels have higher prices. However, I did manage to find this hotel and stayed (with parking included) for two nights under $200. The hotel is located very close to the highway and the St. Charles streetcar has a stop immediately outside the hotel willing to whisk you away to the CBD, the Garden District... more

Management response from
John Sweetland, General Manager

Thank you for taking the time to write your comment. I welcome good and bad comments to help me improve our hotel. I hope you come back again soon!

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4 of 5 stars
ZWheeler 5 contributions
Texas
Jun 9, 2009 | Trip type: Couples

I can't say much more than the other reviewers. Our room was large, clean and had a very comfortable bed. The purple pierrot motif was very New Orleans and a nice change from standard hotel decor. The only problem, (besides paying a higher rate than we were accustomed to in New Orleans,) was that the wireless internet did not work... more

Management response from
John Sweetland, General Manager

I am very sorry the internet was not working in your part of the property. I am going to have my chief engineer work on that today. I do hope you come back to this great city and stay with us again.

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4 of 5 stars
Trainerprogram 1 contribution
los Angeles
Jun 4, 2009 | Trip type: Business

We held a 3 day training seminar in early April. I've worked with many hotels for various events throughout the country. I have to say that both the management and staff were as helpful and accomodating as anywhere I've ever stayed. It is a lovely taste of New Orleans. You pull into a covered driveway to find the grounds are... more

Management response from
John Sweetland, General Manager

Thank you for your kind review. We understand and work very hard to make everyones experiance here the best. Please come back to New Orleans and our hotel. We'd love to have you any time. John Sweetland

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5 of 5 stars
over1861 16 contributions
Greensboro, Georgia
May 23, 2009 | Trip type: Couples

This was our second stay at this Quality Inn on St Charles Ave. It appears to have been renovated but the rooms were nice and clean in any case. The office is separated from the rooms by a court yard. It is very secure. There is a high fence around the property but it is fairly well hidden. They have... more

Management response from
John Sweetland, General Manager

Thank you for your feedback. It is always good to know what our guest think of the hotel. We have the security/guest services folks to ensure a safe and comfortable visit to our hotel. We hope to see you again in the future!

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4 of 5 stars
Copperdesk63 6 contributions
Brooklyn, NY
May 13, 2009 | Trip type: Friends getaway

I have stayed at this hotel for 9 JazzFests in a row. The rooms are nicer now than before and it is a great location for going to the Fairgrounds and the many music venues all over the City. more

Management response from
John Sweetland, general manager

Thank you for your loyalty over the last 9 years and the years to come. I am glad you like the changes that we have made and look forward to seeing you next year...or maybe sooner!

Great Hotel!
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5 of 5 stars
seattleite97 1 contribution
seattle, wa
May 11, 2009 | Trip type: Business

I came down to tour Tulane Law School with my father and stayed four nights at the Maison St. Charles. We loved this place! The rooms were beautiful and very clean, and the maids tidied up splendidly while we were out and about for the day. The continental breakfast was average, but the poolside dining area was lovely, as was... more

Management response from
John Sweetland, General Manager

We are so glad that you enjoyed your time in the Big Easy and hopefully, you will decide to attend Tulane and make the NOLA your home. Thank you for you comments and we look forward to yous and your family future visits!

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5 of 5 stars
FrugalTraveler50 24 contributions
Philadelphia
May 8, 2009 | Trip type: Solo travel

I have been to New Orleans many times. Each hotel I choose is better then the next. This one goes to the top of the list. The front desk staff is exceptional. Friendly and cheerfull with a willingness to help make your stay something to remember. In fact, every employee I met always greeted we with a smile and seemed... more

Management response from
John Sweetland, General Manager

Thank you so much for your kind words. We are glad that you did find us and hopefully we have earned all of your future business and look forward to your next visit to New Orleans!!

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5 of 5 stars
allpackedup 2 contributions
Maryland
Apr 23, 2009 | Trip type: Couples
1/1 found this review helpful

Lovely boutique style hotel ideally located along the St. Charles streetcar line. Beautifully tended landscapes within the charming courtyards provide a wonderful respite from the hardscapes of the city. Accomodation (Suite 126) spacious, uniquely furnished, quiet . Comfortable bed with soft linens and fluffy duvet. Thick, thirsty towels! Hotel staff exceedingly hospitable, gracious and helpful. A true gem. tucked away... more

Management response from
John Sweetland, General Manager

Thank you for choosing us and we are very glad that you enjoyed our hotel. If we can ever be of assistance, please do not hesitate to call. We look forward to your next visit to the big easy! John Sweetland

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5 of 5 stars
Jackson6 5 contributions
Maryland
Apr 5, 2009

A great place to stay. I booked 2 suites and a single for co-workers and myself for a convention in town. The Mardi Gras suite is in the main building has a balcony overlooking St. Charles.It's the balcony you see in the pictures of the hotel front. Suite #250/251 is in the courtyard area. We opted for this hotel instead... more

Management response from
John Sweetland, Manager

Thank you very much for your kind comments and for choosing to stay with us on St. Charles Ave. We look forward to taking care of your hotel needs next time your travels brings you to New Orleans. Sincerely, John Sweetland

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Maison St. Charles Inn and Suites Address

1319 St. Charles Avenue, New Orleans, LA 70130
New Orleans Hotels Maison St. Charles Inn and Suites
4.5/5.0
94