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W New Orleans - French Quarter

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316 Chartres St, New Orleans, LA 70130
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W New Orleans - French Quarter
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W New Orleans - French Quarter
W New Orleans - French Quarter
W New Orleans - French Quarter
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517 reviews from our community

Traveler rating
    236
    147
    73
    38
    23
See reviews for
53
197
19
89
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (159)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (517)
  • Mar-May only
    (148)
  • Jun-Aug only
    (107)
  • Sep-Nov only
    (130)
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    (132)
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There are newer reviews for W New Orleans - French Quarter
See the most recent reviews
Jackson, Mississippi
1 review
5 of 5 stars Reviewed April 19, 2014

I spent my 25th birthday weekend here and I have no regrets. The welcome ambassador, Malik, was so friendly and helpful. He gave me a bottle of champagne to share with among my friends and gave us tips and directions to the hottest spots in the city (Btw, if you go to Oceana, he'll have a 10% coupon for ya).... More 

Was this review helpful? Yes
wneworleans, General Manager at W New Orleans - French Quarter, responded to this review

Hello J_Ali_Smith, Thank you for choosing W French Quarter during your recent visit to New Orleans! I'm happy to hear you enjoyed your stay! I will pass along your praises to Malik! I'm sure he will be delighted to hear from you. I'm so glad you enjoyed your 25th birthday celebration! We hope to see you again upon your return... More 

Washington DC, District of Columbia
Contributor
16 reviews 16 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 15, 2014

This hotel is in the heart of the French Quarter, so the location couldn't be better. We arrived by car and did valet parking and the valet guys were very nice and efficient. We went to the lobby to check in (which was empty at 8pm) and said we had a reservation. The front desk lady confirmed it and told... More 

Was this review helpful? Yes
wneworleans, General Manager at W New Orleans - French Quarter, responded to this review

Hello spdmatos, Thank you for choosing W French Quarter during your recent visit to the Crescent City. I'm glad to hear you enjoyed your stay. We look forward to having you return! Thank you for taking the time to provide us with your feedback and comments on TripAdvisor. We love hearing from our guests and are always looking for areas... More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed April 15, 2014

My Family stay was FANTASTIC! We travel all over the World and this Staff stands out! Shawn is the greatest! The Manager is very hands on and the professional courtesy just spread throughout! Mark the Lot Attendant was super helpful! Again, ask for Shawn at the front Desk and your Trip is guaranteed a great start! The Larry's had a... More 

Was this review helpful? Yes
wneworleans, General Manager at W New Orleans - French Quarter, responded to this review

Hello Wadelarry, I'm so happy to hear how much you and your family enjoyed your recent stay with us at W French Quarter! Thank you for taking the time to tell us about your stay! I will pass along your praises to our staff! We can't wait to see you again upon your return to New Orleans and W French... More 

Alexandria, Louisiana
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed April 13, 2014

This hotel has a foundation just not sure on management. Very inconsistent. Lovely outside courtyard and great location. Rooms need major deep cleaning, housekeeping just doing "spot" cleaning. Very very dusty behind doors and shutter blinds. Bathrooms not very clean. Due to being in French Quarter, has high volume I'm sure. Our arrival at 4:15 was met with room not... More 

Was this review helpful? Yes
wneworleans, General Manager at W New Orleans - French Quarter, responded to this review

Hello rebfamily, Thank you for taking the time to provide us with feedback on your recent stay at W French Quarter. We take all of your comments and concerns seriously, as your experience with us is very highly valued. Thank you for taking the time to bring these matters to my attention, particularly the housekeeping concerns. I will relay these... More 

Santa Monica, California
1 review
5 of 5 stars Reviewed April 12, 2014

This hotel was in a perfect location and all of the staff were very competent, friendly and helpful. Additionally, I want to praise one of the hotel groundskeepers, Alvin Franklin, who took special care making sure that the elevators, the poolside, and all places in between were immaculate. He's the kind of employee that gives the hotel guests the experience... More 

Was this review helpful? Yes
wneworleans, General Manager at W New Orleans - French Quarter, responded to this review

Hello MarciaSantaMonica, Thank you for choosing W French Quarter during your recent stay in New Orleans! I'm so happy to hear how much you enjoyed your time with us. I will pass along your praises to our staff members, particularly Alvin. We can't wait to welcome you back upon your return! Looking forward to seeing you again soon at W... More 

New York City, New York
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed April 2, 2014 via mobile

For four recent nights in Nola, we wanted to stay in the Quarter but wanted modern amenities as well. Turns out this is quite a typical W property: tries a bit too hard, and charges like a five star, but doesn't always deliver. The pluses: great location gets you to all the sights in the Quarter, the Marigny, the CBD... More 

Was this review helpful? Yes 1
wneworleans, General Manager at W New Orleans - French Quarter, responded to this review

Hello trippy036, Thank you for choosing W French Quarter during your recent visit to New Orleans. We appreciate you taking the time to provide us with feedback on your stay via TripAdvisor. Please accept my apology for the inconveniences you experienced during your stay. I will address these matters with my team and see that the necessary improvements are made... More 

Belvedere, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 2, 2014

Quentin was extremely personable and a pleasure to deal with. All of his recommendations from restaurants to Second Line were excellent. He was always eager to help us out. The hotel is in an excellent location in the French Quarter, just far enough away from the Bourbon St mayhem, but still in the center of things. The restaurant was excellent!... More 

Was this review helpful? Yes 1
wneworleans, General Manager at W New Orleans - French Quarter, responded to this review

Hello Pritchetthead, Thank you for choosing W French Quarter during your recent visit to the Big Easy! I'm happy to hear how much you enjoyed your stay! Thank you for your praises of Quentin; I will pass along your kind comments to him. We look forward to having you return and stay with us again. All the best, James Wroblewski More 

Solana Beach
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 2, 2014

Location could not have been better. Property and staff full of personality. Enjoyed the complimentary hurricanes at check-in. Room was average size for a W but the balcony was a huge bonus! Elijah (concierge) and Lorenz (manager) went out of their way to make sure our trip was "W"onderful.

Was this review helpful? Yes 2
wneworleans, General Manager at W New Orleans - French Quarter, responded to this review

Hello 562BeckyS, Thank you for choosing W French Quarter during your recent visit to the Big Easy! I'm so happy to hear you enjoyed your visit. I will make sure to tell Lorenz and Elijah of your praises! We look forward to welcoming you back to W French Quarter upon your return to New Orleans soon! Warm regards, James Wroblewski More 

New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 2, 2014

Thank you EVERYONE at WFQ for being so lovely. Shawn at the front desk is the sweetest. So helpful! Gave us a great room and was so accommodating. Malik and all of the guys out front are the greatest. So cheery and sweet. He took great care of us. Rooms are nice. The outdoor living room/courtyard is such a nice... More 

Was this review helpful? Yes 1
wneworleans, General Manager at W New Orleans - French Quarter, responded to this review

Hello Casey S, Thank you for choosing W French Quarter during your recent visit to New Orleans! I'm so happy to hear how much you enjoyed your stay. I will pass along your kind comments to our staff, particularly Shawn and Malik. We can't wait to see you again upon your return to New Orleans! Thank you for such a... More 

Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 1, 2014 via mobile

Talking about a great experience is not comparable to living that experience itself. My stay at the W French Quarter was simply amazing. The moment I stepped foot on the property I was in utter bliss! As soon as I pulled my vehicle in the valet stand I was greeted with a smile and a helpful hand by Quinton and... More 

Was this review helpful? Yes 1
wneworleans, General Manager at W New Orleans - French Quarter, responded to this review

Hello Johnathan M, Thank you for choosing W French Quarter during your recent visit to New Orleans! I'm so happy to hear you enjoyed your stay!! We so much appreciate you taking the time to provide us with such an excellent account of your experience with us. We appreciate your praises of our staff and property! I will pass along... More 

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Fabulous King - Standard King Room with Balcony (53)
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