At check-in, the staff assured us that the construction would not affect our stay. But oh, by the way, there's no restaurant or bar here. "Uhhh, well it's still our vacation. Let's just go with it honey."
The next morning we woke up to the sound of angle grinders and jackhammers...directly beneath our room!!! We paid full rate for this...
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Hello Gnocchiman,
Thank you for sharing your review. Please accept my sincere apologies for the challenges you faced. While we are undergoing this exciting renovation, we want to do everything we can to minimize any interruptions for our valued guests. We agree that the issues you encountered are unacceptable, and will look into each of them right away. We would...
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