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W New Orleans - French Quarter

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316 Chartres St, New Orleans, LA 70130
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Breakfast for 2 Included
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W New Orleans - French Quarter
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W New Orleans - French Quarter
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551 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Scottsdale, Arizona, United States
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This W is smaller then most but it does a great job with the space it has. Beds are comfy, rooms are very modern and the food is decent. Valet parking is expensive ($40) but it's the French Quarter so perhaps it doesn't get any cheaper elsewhere.

Was this review helpful? Yes 1
wneworleans, General Manager at W New Orleans - French Quarter, responded to this review

Hello KLWS2 - Thank you for choosing W French Quarter on your recent trip to New Orleans. We're thrilled that the location of the hotel was exactly what you were looking for. I'm sorry to hear though that the room didn't quite meet your expectations. I appreciate your feedback as it helps us to recognize possible improvements that we can... More 

Albrightsville, Pennsylvania
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The location is perfect, which is why we decided to stay at the W. The rest of the hotel is just average. Rooms are dark, just by design. Our particular room on the 5th floor was extra dark due to just a small window. The walls are paper thin. Even with a sound machine and ear plugs, I heard doors... More 

Was this review helpful? Yes
wneworleans, General Manager at W New Orleans - French Quarter, responded to this review

Hello KLWS2 - I was pleased to read that overall, you enjoyed your recent stay at W French Quarter. Please accept my apologies for the challenges you faced with your guestroom. We have several other room types at the hotel that may suit your needs better. We'd love to show you a different room type the next time you're in... More 

Houston, Texas
Level Contributor
102 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 1 week ago

This was recommended by some of our colleagues so booked it w/o a thought for a fun weekend. The location is great. The room was clean but there were some definite drawbacks. Our bathroom was so small it was almost ridiculous for two people to share. Furthermore, granted I was not there for pleasure, the work desk looked like it... More 

Was this review helpful? Yes
wneworleans, General Manager at W New Orleans - French Quarter, responded to this review

Hello docfoodie2013 - We appreciate the feedback that you shared about your recent stay with us. I was pleased to read that there were several aspects of your stay that you enjoyed including our restaurant, SoBou, and our staff members. Your comments are important as I see you've traveled quite a bit. We will see if there are any improvements... More 

new jerz
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

I booked this hotel a month or so in advance for a 3-day weekend getaway with my husband - as the trip got closer, I read some very negative reviews on TripAdvisor and I got nervous. I actually called my booking agent (American Express) and asked if it was possible to cancel my reservation... Well, the agent got in touch... More 

Was this review helpful? Yes 3
wneworleans, General Manager at W New Orleans - French Quarter, responded to this review

Hello raxxx - I'm so glad to hear that Brandon was able to convince you to keep your reservation and that you thoroughly enjoyed your stay. As an American Express traveler, you're an important guest for us so I'm pleased that you felt taken care of throughout your stay. We would love to see you back again and appreciate the... More 

Jupiter, Florida
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I know this hotel has some negative reviews, but I really enjoyed my stay here. The bar has some amazing craft cocktails and the food was really creative and delicious (sweet potato beignets with foie gras sauce). Elijah the concierge is an absolute star. He was so helpful setting up tours for us and even got us into the hottest... More 

Was this review helpful? Yes 1
wneworleans, General Manager at W New Orleans - French Quarter, responded to this review

Hello Stacey K - I'm so pleased to hear that you enjoyed your recent stay at W French Quarter. Thank you for acknowledging some of our associates who made an impact on your stay. We are lucky to have them. It sounds like you were in town for one of our W Happenings. Thank you for joining us for the... More 

Level Contributor
150 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location of the W is excellent , 2 streets from bourbon street , nice art gallery area The hotel itself is comfortable , beds are good , bar service and food service is scratchy at best and expensive in comparison to the local area , overall well located and comfortable

Was this review helpful? Yes
wneworleans, General Manager at W New Orleans - French Quarter, responded to this review

Hello hugmee - Thank you for choosing W French Quarter and for taking the time to post a review on TripAdvisor. We're thrilled that you enjoyed your stay with us along with the location of the hotel. We would love to see you back again soon! James Wroblewski More 

Katy, Texas
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our first visit to this hotel in New Orleans. We tend to stay with the Starwood brand hotels, and this boutique hotel location was outstanding. It is located in the middle of the French Quarter within walking distance of our favorite restaurants and stores.

Was this review helpful? Yes 1
wneworleans, General Manager at W New Orleans - French Quarter, responded to this review

Hello Anthony D - Thank you for your continued loyalty to Starwood Hotels and for choosing to stay with us this time at W French Quarter. I'm pleased to hear that you thoroughly enjoyed your stay with us. We would love to see you again soon! James Wroblewski More 

Orange County, California
Level Contributor
67 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location. Staff was very accomodating. Rooms were modern and clean and have a mini bar etc in the room. Room service menu was good, spa is amazing and they really do whatever to make you have a good stay. Right next to bourbon St so always a good time. Security at the entrance so have your room key

Was this review helpful? Yes 1
wneworleans, General Manager at W New Orleans - French Quarter, responded to this review

Hello Oc949dave - Thank you for choosing W French Quarter on your trip to New Orleans and for writing such a nice review. We appreciate you taking the time to share your thoughts with other travelers and hope to see you back again soon, James Wroblewski More 

Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Check-in at NOLA "W" with ease, beginning w/friendly, helpful valet attendant quick w/advice on local restaurants & attractions. Register in A/C lobby/restaurant area, offering refreshing iced lemon water. Rooms surround inviting courtyard complete w/outdoor canopy bed! A street-facing bench is convenient for gathering & sofas good for afternoon lounging. Off the elevator you're greeted by a corridor of screaming black... More 

Was this review helpful? Yes
wneworleans, General Manager at W New Orleans - French Quarter, responded to this review

Hello Tretower424 - Thank you for sharing feedback about your recent stay with us. We appreciate the kind words that you shared about your check-in experience and our public spaces. I'm sorry to hear though that you had some challenges with your guestroom and that not all of our designs fit your taste. Your comments are important to us as... More 

Orlando, Florida
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This W Hotel is the smallest I have ever stayed at. It actually may be the smallest in the chain (under 100) rooms. The rooms in this hotel have a great blend of modern "W" style yet they still retain some New Orleans classic parts. The windows open in most of the standard rooms and that is a rare treat... More 

Was this review helpful? Yes
wneworleans, General Manager at W New Orleans - French Quarter, responded to this review

Hello Marty B - Thank you for choosing W French Quarter. We appreciate the nice review that you shared about our hotel and love hearing that you had a great stay. We hope to see you again soon! Warm regards, James Wroblewski More 

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