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W New Orleans - French Quarter

4.0 of 5
316 Chartres St, New Orleans, LA 70130
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W New Orleans - French Quarter
Ranked #43 of 150 hotels in New Orleans
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654 reviews from our community

Traveler rating
    268
    187
    96
    53
    50
See reviews for
Families
68
 
Couples
254
 
Solo
34
 
Business
119
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Milwaukee, Wisconsin
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed May 17, 2013 NEW

I stayed in room 2121, half of the window is blocked by the other building. It is always dark in the room. The layout of the room and bathroom is weird, you basically have to turn once you enter the room. The bath tub/faucet is not very clean, the towel has certain smells. I can hear clearly what's going on... More

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Lafayette, LA
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 17, 2013 NEW

Stayed 2 nights for a girls weekend. Far enough from Bourbon yet so close to everything. Fabulous service. Got a welcome "punch" drink while checking in. Great way to start. Everyone from valet to bartender to front desk treated us like royalty. Check out SoBou, the restaurant / bar in the hotel. Great drinks & food. Must have: Boudin breakfast... More

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See 5 more reviews by BeckyPlummerLafLA for New Orleans
Houston, TX
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 14, 2013 NEW

My partner and I stayed at the W French Quarter over the second weekend of Jazz Fest. Our stay began with a welcome cocktail! Jermaine helped us with our check-in. He was super friendly and the process was efficient and problem free thanks to his efforts. Our room had a balcony overlooking the fantastic courtyard and pool. I thought the... More

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Middlesex, New Jersey, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 13, 2013 NEW

First I want to thank the W Hotel for a fantastic week in New Orleans!! You are certainly a very big part of making me, my wife, and my mom and dad's stay in New Orleans EXCEPTIONAL!! First lets talk about Stacy the concierge. Unbelievable at her job! Never disappoints! and spot on with every recommendation!! Always a smile on... More

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London
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 6, 2013

Stayed here in December 2012 with partner and family. Very helpful staff, great location and very quiet gym which I used for running. Small but fully equipped for a good workout. Rooms are small and quirky with contemporary decor, blue walls, black carpet, orange bathroom tiles, basically it's 'modern' trendy which works well unless you don't like the style. Rooms... More

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Orange County, California, United States
1 review
2 of 5 stars Reviewed May 6, 2013

I love the W chains and have stayed at many all over the US. I was hoping my experience this past weekend would be positive but it wasn't. Check in process took a very long time and I felt that the staff was just working at their leisure. I felt that they were trying to upgrade me and when I... More

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Buffalo, New York, United States
1 review
5 of 5 stars Reviewed May 1, 2013

We are regular visitors to this grand city. We "discovered" The W French Quarter four years ago, and were thrilled with the beauty, service and amenities provided by the facility and most importantly, the staff. Our room was beautiful, opening to a courtyard patio and fabulous pool area. We would leave the french doors open during the evening and relax... More

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WFrenchQuarter, General Manager at W New Orleans - French Quarter, responded to this review
May 3, 2013

Hello Steve, Thank you for choosing W French Quarter and for sharing feedback about your experience. We are thrilled you had the opportunity to escape to our property post renovation. I'm really pleased to hear that our guest rooms and staff were able to enhance your experience with us. We can't wait to see you again the next time you... More

Raleigh, North Carolina
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 27, 2013

For me, this place started off on a wrong note. I got there a little before check-in but rooms were not ready till about 7pm. I was attending ACS conference and had to leave my things at the front desk to go for my session. Eventually, I got my room and I hated it because of that creepy painting/art they... More

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WFrenchQuarter, General Manager at W New Orleans - French Quarter, responded to this review
May 2, 2013

Hello Dami A - Thank you for choosing W French Quarter and for sharing feedback about your experience on TripAdvisor. I'm really pleased to hear that everything turned out great with your trip and that our staff was able to find a room that better suited your needs. We appreciate the opportunity to turn your experience around while you were... More

Rio de Janeiro, RJ
Top Contributor
107 reviews 107 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 23, 2013

Right by all the fun without being in the middle of the madness which I would have hated, I can honestly say all and I mean all the staff were amazing super friendly and going out of their way to be helpful, nicely done hotel my room was large and comfortable, Internet a little slow, great restaurant SOBU right in... More

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See 4 more reviews by princessofvisconde for New Orleans
WFrenchQuarter, General Manager at W New Orleans - French Quarter, responded to this review
April 26, 2013

Hello princessofvisconde - Thank you so much for choosing W French Quarter and for taking the time to write a review of our property. I'm glad that you really enjoyed your stay and that everyone you encountered made a great impression on you. We hope to see you again soon! All the best, James Wroblewski More

new jersey
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 21, 2013

My wife, son & his wife, and I stayed at the W Hotel in the French Quarter, New Orleans from 3/14 - 3/19 2013. This was our third time here. The hotel staff is the best we ever had at any hotel we visited. From the moment we arrived until the day we left, we were treated like celebrities. Upon... More

Was this review helpful? Yes 1
WFrenchQuarter, General Manager at W New Orleans - French Quarter, responded to this review
April 26, 2013

Hello seracann - I'm thrilled to hear that we were able to welcome you back to W French Quarter for a third time and that your stay was flawless. Thank you for specifically calling out each employee who made an impact on your stay as it really goes a long way with us. You are an important guest to us,... More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Great location(27)
  • Very friendly(22)
  • Room service(22)
  • Bourbon street(18)
  • Front desk staff(10)
  • Friendly and helpful(8)
  • Good thing(6)
  • Very nice(5)
  • Maid service(3)

Additional Information about W New Orleans - French Quarter

Address: 316 Chartres St, New Orleans, LA 70130
Phone Number:
Region: United States > Louisiana > New Orleans
Amenities:
Business Center Pets Allowed Room Service Swimming Pool Wheelchair access
Hotel Style:
#14 Romantic Hotels in New Orleans
#16 Luxury Hotels in New Orleans
#24 Family Hotels in New Orleans
#36 Business Hotels in New Orleans
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
W New Orleans French Quarter is adjacent to historic Jackson Square and boutique shops, and is a short walk from galleries, the Riverwalk and Harrah's casino. ... more   less 
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Also Known As:
w New Orleans - French Quarter Hotel
w New Orleans - French Quarter Hotel New Orleans
w New Orleans
w Hotel New Orleans

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W New Orleans - French Quarter
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Enter dates 1 night 2 nights
Show Prices