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All 153 New Orleans hotels

W New Orleans - French Quarter

4.0 of 5 Hotel   |   316 Chartres St, New Orleans, LA 70130
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Ranked #62 of 153 Hotels in New Orleans
A recent review
4 of 5 stars reviewed 4 days ago
Maria V Woodbridge, Ontario, Canada
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414 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Woodbridge, Ontario, Canada
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We stayed at the W New Orleans and were very pleased with our experience. It was a combination Business and vacation trip. The location was fabulous, within walking distance to everything in the French Quarter. The staff was professional and helpful. Quentin was especially a pleasure to get to know, with his positive friendly attitude. Greeting us with “have a... More

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Oklahoma City
Top Contributor
51 reviews 51 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I had suggested this hotel and then felt let down when things just seemed to not go smoothly. Really, the noise level was hard to tolerate once in our room. Conversation could be heard clearly through the walls to connecting rooms and everyone lets the main door slam shut! (An annoyance of mine). When I requested 2 extra pillows, 1... More

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Denver, Colorado
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Really disappointed with my stay here. Front desk staff was lackluster. Did not feel welcome nor was I thanked for my Platinum status. The next day, no one was to be found on the front desk. Went into the restaurant attached to the hotel to order some food to go and the girl who took my order walked back to... More

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Savannah, Georgia
1 review
5 of 5 stars Reviewed 1 week ago NEW

The W French Quarter is located near the heart of The French Quarter, close enough to everything you want but far enough from the madness. We chose the W French Quarter based on the recommendation of our agent and really are glad we did. We are SPG customers and were told by our agent about possible SPG extra amenities/upgrades based... More

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Scottsdale, Arizona
1 review
5 of 5 stars Reviewed 1 week ago NEW

Quentin and Janay were OUTSTANDING, helpful,friendly,warm,thoughtful,funny and genuine. They made our trip the best it could possible be. ALways offereing thoughtful advice and anticipating our every need

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Chicago, Illinois
1 review
3 of 5 stars Reviewed 1 week ago

First i'll start with I had two different reservation dates for my stay. The first on 9/10/14, I got to the hotel and was told I made a mistake with my reservation date and I was booked on 8/10/14 not 9/10/14 and I was charged the full price of the room as a no show and the money could not... More

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wneworleans, General Manager at W New Orleans - French Quarter, responded to this review

Hello dps7332285, I'm sorry to hear about the confusion with your stays with us at W French Quarter. If you would like to email me at wfqcservice@whotels.com, I will see what I can do to straighten the matter out. I would love the opportunity to show you a different W experience on your return trip to the Big Easy. Please... More

1 review
2 of 5 stars Reviewed 1 week ago via mobile

First of all let me say, I loved your hotel, I've stayed there at least four times I've came to New Orleans. I stayed at your hotel this past weekend and was very disappointed in how your management treated me on my birthday trip. My 37th birthday was 9/9/, I could've gone anywhere but I choice your hotel. Upon arriving... More

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New Orleans, Louisiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

The W in New Orleans is a good choice for leisure travelers who's looking for a good time in New Orleans. It has a great location, right in the heart of French Quarter, a few steps away from Canal Street and everything is walking distance. I live in New Orleans, but I had a friend coming over so we decided... More

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Maryland
Contributor
18 reviews 18 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Not much to say, it is what you would expect....clean, semi-friendly staff and OK amenities. Great location though! The food at SoBou is good. The pool is VERY small. If you want to be in the Quarter without being on Bourbon, this is a good spot.

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wneworleans, General Manager at W New Orleans - French Quarter, responded to this review

Hi AnnapolisCouple, Thank you for choosing W French Quarter upon your recent visit to New Orleans! I'm glad to hear you enjoyed your stay and I hope you will return very soon. Thank you for taking the time to post a review for our property on TripAdvisor. We appreciate you telling us about your stay! Hope to see you again... More

Austin, Texas
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The W Hotel name comes with an expected level of service. This location falls well below this level of expectation. #1 - the Room - When I booked my reservation I explicitly stated there would be 3 guests in the room and thus made a reservation for a room with 2 queen beds. Upon arrival we were given a king... More

Was this review helpful? Yes 4
wneworleans, General Manager at W New Orleans - French Quarter, responded to this review

Hi MJG_ATX, I'm sorry you were disappointed in your recent stay at W French Quarter. Please accept my apology for the level of service and attentiveness you experienced while staying with us. I will make sure to relay your issues and concerns to the rest of our staff to ensure the necessary improvements are made. There is no excuse for... More

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Additional Information about W New Orleans - French Quarter

Address: 316 Chartres St, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — W New Orleans - French Quarter 4*
Number of rooms: 98
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Also Known As:
w New Orleans - French Quarter Hotel New Orleans
w Hotel New Orleans

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