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W New Orleans - French Quarter

4.0 of 5 316 Chartres St, New Orleans, LA 70130
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W New Orleans - French Quarter
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W New Orleans - French Quarter
W New Orleans - French Quarter
W New Orleans - French Quarter
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474 reviews from our community

Traveler rating
    219
    137
    65
    33
    20
See reviews for
49
177
18
83
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (144)
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  • French first
  • German first
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  • Spanish first
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English first
  • All months
    (474)
  • Mar-May only
    (105)
  • Jun-Aug only
    (107)
  • Sep-Nov only
    (130)
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    (132)
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1 review
5 of 5 stars Reviewed 1 week ago

Was just at the hotel for Mardi Gras weekend and had a fantastic time! The location is perfect and the room was very comfortable. Loved cute little touches like the changing of the elevator carpets for the time of day. The food and service at the hotel restaurant and bar was great with a particular shout out to Abigail who... More 

Was this review helpful? Yes
wneworleans, General Manager at W New Orleans - French Quarter, responded to this review

Hello Shawn G, I'm glad to hear you enjoyed your visit W French Quarter for Mardi Gras this year! Thank you for taking the time to tell us about your stay on TripAdvisor! I'll pass your praises along to Abigail at SoBou - she will be thrilled to hear your compliments. We hope to see you again soon! All the... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Had a fabulous pre mardi grad trip to NOLA! THE W location, facilities and staff made it memorable. Big, huge, giant shout out to my favorite Quentin Scott; W doorman, bell hop, concierge, hotel manager in the making! So looking forward to my next visit.

Was this review helpful? Yes
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If the staff hadn't been so charming here, this would have been a much worse review. This hotel is very badly designed and during our short stay we were uncomfortable and had a lot of maintenance issues. Firstly it was freezing; air-chilled down to the 50s in the communal areas (i.e. it wasn't just cold because it was cold weather... More 

Was this review helpful? Yes 2
wneworleans, General Manager at W New Orleans - French Quarter, responded to this review

Hello lovesgoodbeds10, Thank you for taking the time to post a review for us on TripAdvisor to tell us about your recent stay with us and provide us with your feedback. We value all of our guest's feedback and are constantly looking for improvements that can be made. If you would reach out to us further by emailing wfqcservice@whotels.com and... More 

Raleigh, North Carolina
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Short walk from bourbon st and surrounded by plenty of shops and a delicious brunch location across the street. Celebrating birthday with a group of girls in our 20s. Staff ,especially Roy, was extremely helpful on giving advice on where to go out at night and staying within the safe areas. The pool is heated and is open 24hrs and... More 

Was this review helpful? Yes
wneworleans, General Manager at W New Orleans - French Quarter, responded to this review

Hello Meeshelly22, Thank you for taking the time to tell us about your recent stay with us at W French Quarter! I'm glad to hear you and your friends had a good birthday celebration. We appreciate you taking your time to provide us with this feedback and I will look into the confusion with the third room being rented. I... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Great location. Small rooms expected secondary to the French Quarter location. Staff was great. My biggest complaint was the toilet paper. It was the cheapest, thinnest toilet paper I have ever encountered in a nice hotel. I would expect a higher end product within the W chains. We were in a "standard" room, maybe the more expensive rooms or the... More 

Was this review helpful? Yes
wneworleans, General Manager at W New Orleans - French Quarter, responded to this review

Hello Jenni2323, Thank you for choosing W French Quarter during your recent visit to New Orleans! We appreciate you taking the time to provide us with your feedback as we are constantly looking for ways in which we can improve our guests' experiences with us. We hope to have the opportunity to host you again upon your return to New... More 

Troy, Michigan
Top Contributor
121 reviews 121 reviews
35 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I've debated what to give this hotel as I have no other reference in New Orleans...so the rating is in comparison to other W Hotels. For starters, it's right in the French Quarter, but off Canal, tucked into buildings along Chartres (if you blink, you'll miss it). While the hotels along Canal are very large (Marriott, Westin, Sheraton, Hilton), this... More 

Was this review helpful? Yes 1
wneworleans, General Manager at W New Orleans - French Quarter, responded to this review

Hello Scott G, Thank you for taking the time to tell us about your recent stay with us at W French Quarter via TripAdvisor. We appreciate your feedback as we are constantly looking for ways in which we can improve our guests stays. We hope you will return and give us an opportunity to show you a more relaxing stay... More 

Big Rapids, Michigan
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 4 weeks ago

After reading some of the other reviews I was a bit nervous. No need, this place was so unique even from other w's I've stayed at. Check in experience was great. We received welcome drink coupons even though I was using points. The courtyard at this place was stunning. Now if you are some 30 something California hipster this may... More 

Was this review helpful? Yes 5
wneworleans, General Manager at W New Orleans - French Quarter, responded to this review

Hello hungrycow, Thank you for choosing W French Quarter during your recent visit to New Orleans! I'm thrilled to hear you enjoyed your stay! Thank you for taking the time to post such a great review for us on TripAdvisor! We love hearing about our guests awesome stays and hope we will have the opportunity to show you just as... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I recently checked out Friday for a 5 night stay at the W New Orleans French Quarter. The rooms were just as usual in W form - modern, funky, and trendy...very cool. However what set this hotel aside from other stays I have had was the customer service. Elijah, the W Insider, was able to accomodate me with advice on... More 

Was this review helpful? Yes
wneworleans, General Manager at W New Orleans - French Quarter, responded to this review

Hello zgagnon, Thank you for choosing W French Quarter during your recent stay in New Orleans! I'm thrilled to hear you enjoyed your stay and we hope to have you back soon! We are so very appreciative of your kind compliments of our team members! I will make sure to pass your praises on to each of them individually. We... More 

New York
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 23, 2015

I have stayed at a couple placed in the French Quarter and this by far was my favorite. Really small and boutique-y. It is located right in the heart of things. The pool is pretty weak - but then again why you coming the French Quarter. Walkable to everything. It's also a W - so that's pretty cool.

Was this review helpful? Yes
wneworleans, General Manager at W New Orleans - French Quarter, responded to this review

Hello ElchinSmith, Thank you for choosing W French Quarter during your recent visit to New Orleans! I'm glad to hear your had a pleasurable stay and enjoy our property so much! We hope to have you back very soon! All the best, James Wroblewski More 

Atlanta, Georgia
Contributor
13 reviews 13 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 21, 2015

Stayed here as a family this past weekend for a overnight trip to New Orleans. Loved this hotel!! Staff was so nice, room was perfect, beautiful courtyard and the location cant be beat. Would definitely return!!

Was this review helpful? Yes 4
wneworleans, General Manager at W New Orleans - French Quarter, responded to this review

Hello belle414, I'm thrilled to hear you and your family enjoyed your recent stay with us at W French Quarter! Thank you for your kind comments and feedback on your stay! We hope to have you all back again soon. Warm regards, James Wroblewski More 

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Additional Information about W New Orleans - French Quarter

Address: 316 Chartres St, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — W New Orleans - French Quarter 4*
Number of rooms: 98
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Also Known As:
w New Orleans - French Quarter Hotel New Orleans
w Hotel New Orleans
Hotel Style:
#18 Luxury Hotel in New Orleans
#44 Business Hotel in New Orleans

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