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All 153 New Orleans hotels

W New Orleans - French Quarter

4.0 of 5 Hotel   |   316 Chartres St, New Orleans, LA 70130
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Ranked #56 of 153 hotels in New Orleans
A recent review
3 of 5 stars reviewed 2 days ago
gyz123 NYC
  • Reviews (399)
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399 people have reviewed this hotel

Traveler rating
    195
    115
    48
    26
    15
See reviews for
38
149
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72
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
Date | Rating
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English first
Wrightsville Beach, North Carolina
Top Contributor
97 reviews 97 reviews
37 hotel reviews
75 helpful votes 75 helpful votes
1 of 5 stars Reviewed yesterday NEW

Rude employees, a room that wasn't cleaned, and out of many things. The front desk employees were rude and not helpful at all. The "concierge" (really just a lady who you have to find who roamed around) wasn't helpful at all and didn't follow through on either of my two requests - find shows that night or restaurant recommendations. The... More

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NYC
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 2 days ago NEW via mobile

I am at the pool as I'm writing this review but there are no towels. Along with all the other guests currently at the pool we have been waiting for towels for over 3 hours and have brought this up to front desk a few times. This is just one of many complaints I have. Is this the type of... More

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Houston, Texas
Contributor
14 reviews 14 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have posted about this hotel before. It’s a very cool property in the heart of the French Quarter but just far away from the craziness of Bourbon Street. (Personally, I never need to step foot on Bourbon Street again). Chartres is a cool street with funky shops and great restaurants. The hotel is walking distance from Frenchman Street…great music.... More

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Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We went on a girls trip to NOLA for my birthday and stayed at the W French Quarter on the 5th floor. The location is perfect! It's in the heart of everything you want to see in NOLA. The service was exceptional. They are true to their Whenever, Whatever slogan. Whatever we asked for from whoever we asked, we got... More

Was this review helpful? Yes 1
wneworleans, General Manager at W New Orleans - French Quarter, responded to this review

Hello Taquina B, I'm so happy to hear you and your friends had such a great stay for your recent birthday trip to New Orleans! Thank you for choosing W French Quarter for your celebration - it sounds like you all had a great time. We appreciate your great review for us on TripAdvisor and love hearing about our guests'... More

Philadelphia, Pennsylvania
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

I stayed here for a week on my recent visit to New Orleans. The hotel has a great location, with great food and drink options all around. Everyone there was wonderful. Check-in with Elijah was seamless despite arriving early to the hotel on a busy day. He was even happy to accommodate my request to change the room when i... More

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wneworleans, General Manager at W New Orleans - French Quarter, responded to this review

Hello Jasem A, Thank you for choosing W French Quarter during your recent visit to the Crescent City! I'm so happy to hear you enjoyed your stay. I hope Elijah gave you some good suggestions and you'll be able to explore some more on your next visit! We look forward to welcoming you back to W French Quarter. Thank you... More

STONEY CREEK, ONTARIO CANADA
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

Love this hip and trendy small W Hotel found right in the French Quarter, walking distance to the river, Bourbon Street, antique district, historical walking tours, cemeteries and shopping. I love the new age decor and the small courtyard felt very Nola, but with a modern twist. I would highly suggest staying here. Prices were amazing as well; especially for... More

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wneworleans, General Manager at W New Orleans - French Quarter, responded to this review

Hello KAYANDDEE, Thank you for taking the time to tell us how much you enjoyed your recent stay with us at W French Quarter. We appreciate you posting a review for us on TripAdvisor, and I'm glad to hear you enjoyed your stay! We look forward to welcoming you and your friends back soon! All the best, James Wroblewski More

Sandy Hook, Connecticut, United States
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

Two streets away from Bourbon Street, lovely inner courtyard with pool and dramatic staircase, a mix of Modern Gambler decor with Old South, this hotel is a true representation of what is New Orleans. We were greeted with warm and happy hellos, they fussed over our dogs, and they took us right in... After traveling 2700 miles in a Jeep... More

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wneworleans, General Manager at W New Orleans - French Quarter, responded to this review

Hello Sienna01, I'm sorry to hear you were disappointed in your recent stay with us at W French Quarter. Please accept my apology for the disturbances you experienced while staying with us. I hope we will have the opportunity to show you a better experience upon your return visit to the city. Thank you for providing us with your feedback.... More

Philadelphia, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I'm not yet 40 and this place made me feel old. Yes, this has nothing to do with the hotel but if you couple that with a front desk clerk who can't figure out if they have a room for you or not despite having made a reservation, Rooms that are so tiny you can't understand how they could possibly... More

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wneworleans, General Manager at W New Orleans - French Quarter, responded to this review

Hello Sienna01, I'm sorry to hear you were disappointed in your recent stay with us at W French Quarter. Please accept my apology for the disturbances you experienced while staying with us. I hope we will have the opportunity to show you a better experience upon your return visit to the city. Thank you for providing us with your feedback.... More

clayton Missouri
Senior Contributor
48 reviews 48 reviews
17 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It felt good entering the hotel and the room was uniquely decorated with a nice vibe. the courtyard and pool were fine and the restaurant SoBou was very good. Service was wonderful. i would return if i could get a bit of a better price; there is a lot of competition for a $250/ night room in that area.

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wneworleans, General Manager at W New Orleans - French Quarter, responded to this review

Hello dadatwork40, I'm happy to hear you enjoyed your recent stay at W French Quarter! I hope you enjoyed your time exploring the city with your friends and that you were able to find some great places! We look forward to welcoming you back upon your return to New Orleans! All the best, James Wroblewski More

New York City, New York
Contributor
14 reviews 14 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

For a girl's weekend, this was a great location. The look of the hotel meets the high standard that I am accustomed to at W properties. The concierge was very friendly and accommodating. I arrived hours before my room was to be ready. They held my luggage and personally called me when my room was ready. We had a corner... More

Was this review helpful? Yes 1
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Additional Information about W New Orleans - French Quarter

Address: 316 Chartres St, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — W New Orleans - French Quarter 4*
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Also Known As:
w New Orleans - French Quarter Hotel New Orleans
w Hotel New Orleans

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Amenities

Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style
#17 Luxury Hotel in New Orleans #32 Business Hotel in New Orleans #61 Romantic Hotel in New Orleans
Hotel Class
Official Description (provided by the hotel)
W New Orleans French Quarter is adjacent to historic Jackson Square and boutique shops, and is a short walk from galleries, the Riverwalk and Harrah's casino. ... more   less 
Number of rooms
98

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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