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All 153 New Orleans hotels

Courtyard New Orleans Downtown Near the French Quarter

3.0 of 5 Hotel   |   124 St. Charles Avenue, New Orleans, LA 70130
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Ranked #84 of 153 Hotels in New Orleans
A recent review
5 of 5 stars reviewed 1 week ago
Rune1979dk Copenhagen, Denmark
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252 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Copenhagen, Denmark
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed 3 nights in September 2014. We actually arrived one day early and had to change our reservation. The staff proved to be quite flexible. The hotel is nice with an excellent location. Staff is friendly and service-minded. If breakfast is included you can chose between three pre-defined options. Proved to be quite good. Wifi (complimentary with no limits)... More

Was this review helpful? Yes
CY-Downtown New... F, Front Office Manager at Courtyard New Orleans Downtown Near the French Quarter, responded to this review

We are delighted that you enjoyed yourself during your recent trip to New Orleans. We are extra excited that we were able to accomodate you during your stay and during your check in process. We look forward to seeing you again in the near future. More

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We checked in on a Sunday. The first opening weekend of the football season. And the TV is out. When I called down to the front desk she says all of the TVs are out when it rains. They offered no substitute or refunds. They have oh well attitude towards the TV not working. Don't stay here. Save your money

Was this review helpful? Yes
CY-Downtown New... F, Front Office Manager at Courtyard New Orleans Downtown Near the French Quarter, responded to this review

Thank you for staying with us and taking the time to write a review about your stay. Please accept our apology regarding the interuption during the football game. We have in fact reached out to our service provider to help prevent future occurances. More

New York City, New York
Senior Contributor
33 reviews 33 reviews
28 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed there for 4 nights and i truly enjoyed my stay, the staff are very friendly and helpful. The room was new and it had a balcony. I loved how they designed the lobby. Julia Street has alot of art museums and everythig is within the proximity - walking distance. Apart of the fact that my car got towed... More

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CY-Downtown New... F, Front Office Manager at Courtyard New Orleans Downtown Near the French Quarter, responded to this review

We are so delighted that you enjoyed your stay at our property and we appreciate you taking the time to write a review about your experience. We look forward to seeing you in the near future. Again, thank you for your comments. More

houstonburbs
Top Contributor
220 reviews 220 reviews
42 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Such a nice place! Close to where we love to roan, eat and shop. VERY nice staff-- Ronnie, Ericka, and Dennis--- you made our stay complete! Right out the front doors-- the trolley car stop! One block down--Canal Street...two blocks --the French Quarter. The rooms were solid... No noise from outside. Good price...good value. We shall return!

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CY-Downtown New... F, Front Office Manager at Courtyard New Orleans Downtown Near the French Quarter, responded to this review

Thank you for staying wth us and taking the time to write a review about your stay. We are extra excited that you enjoyed your stay and we really anticipating your return to our property. More

Pensacola, Florida
Contributor
16 reviews 16 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As mentioned in other reviews, the hotel is convenient to the French Quarter as it is only one block off Canal on the opposite side of Canal from the Quarter. It is located on St. Charles so you have the historic St. Charles streetcar line, bells ringing, right in front of the lobby. St. Charles becomes Royal St. when it... More

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CY-Downtown New... F, Front Office Manager at Courtyard New Orleans Downtown Near the French Quarter, responded to this review

Thank you so much for staying with us and writing a response about your experience. We appreciate your thoughts and concerns. Everything we do is aimed to please you. We welcome you back anytime you are in the New Orleans area. More

Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

This hotel says "Near the French Quarter" but you might as well say its in the Quarter because you walk one block up and you are on Canal Street. GREAT LOCATION! The staff here is so amazing and went above and beyond to make our stay pleasant. From the time we arrived at valet, to the check-in, to the housekeeper... More

Was this review helpful? Yes 1
CY-Downtown New... F, Front Office Manager at Courtyard New Orleans Downtown Near the French Quarter, responded to this review

Thank you so much for staying with us!!!! We definantly appreciate your comments as well. Everything that we do is aimed towards satisfying our guests and we are happy that we were able to please you and your family. Please come back and see us again. More

Jacksonville, Florida
Top Contributor
57 reviews 57 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 16, 2014

This location is great and the hotel is standard Courtyard. Restaurant closes a little early but there are plenty of other places near by. The parking costs are expensive for the location and it takes time to get in and out. Check-in was extremely slow and very backed up - rooms were nice.

Was this review helpful? Yes 1
CY-Downtown New... F, Front Office Manager at Courtyard New Orleans Downtown Near the French Quarter, responded to this review

Thank you for staying with us and taking the time to write a response about your stay. Please be advised that all opportunities for improvement are being addressed to ensure the highest level of service. More

Wimberley, Texas
Top Contributor
86 reviews 86 reviews
28 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed August 16, 2014

Check in and customer Service experience great! However, the a/c service in the room/halls of the hotel could use some work.. It was always HOT!! The desk staff was always lovely, but it would have been nice if there was outside seating to "people watch", etc..

Was this review helpful? Yes 1
CY-Downtown New... F, Front Office Manager at Courtyard New Orleans Downtown Near the French Quarter, responded to this review

We want to thank you for staying at the Courtyard New Orleans Downtown near the French Quarter. We are happy to know that you and your family enjoyed yourself at our property and look forward to you coming again. Our associates are happy that they could assist in your pleasurable stay. More

New York
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed August 13, 2014

The location of this hotel is ideal - right off the French Quarter, but in the downtown area away from the noise. We were able to walk anywhere we wanted to in the area. There are also two streetcar lines within a block, making it easy to get to the Garden District and other parts of the city. The room... More

Was this review helpful? Yes 1
CY-Downtown New... F, Front Office Manager at Courtyard New Orleans Downtown Near the French Quarter, responded to this review

Thank you so much for staying with us and taking the time to let us know what a great time you had at our property. Our goal is to make sure that every guest is satisfied and we hope that we met your needs. More

new york
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed August 8, 2014

My girlfriend treated me to a quick getaway to nola and booked this hotel through priceline. Let me start by saying this hotel is in the perfect location with quick and easy access to the French quarter the casinos and all points of interest in the city. The room was on the smaller side but still well appointed with a... More

Was this review helpful? Yes
CY-Downtown New... F, Front Office Manager at Courtyard New Orleans Downtown Near the French Quarter, responded to this review

Thank you for staying with us and taking the time to complete a survey. Please accept our apology for any opportunity for improvement that you have. Please be assured that each opportunity will be addressed. We invite you back to our property to see our improvements More

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Additional Information about Courtyard New Orleans Downtown Near the French Quarter

Address: 124 St. Charles Avenue, New Orleans, LA 70130
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard New Orleans Downtown Near the French Quarter 3*
Number of rooms: 141
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Also Known As:
Courtyard New Orleans St. Charles Hotel New Orleans
New Orleans Courtyard

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