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Empress Hotel

1317 Ursulines Ave, New Orleans, LA 70116
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192 Reviews from our TripAdvisor Community

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Traveler rating
    9
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    29
    22
    108
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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Bristol
Level Contributor
36 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 1 week ago

My husband and I were travelling in America and picked up one of the hotel books with coupons. We picked this hotel because it was within walking distance of Bourbon Street and seemed like a bargain. It cost $80 a night which was one of the most expensive hotels (and the worst) hotel we stayed in during our trip. But... More 

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Miami, Florida
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

If your'e only need a place to sleep in within the safety of 4 walls, with a shower and a toilet.... This is it. as Basic as you could think. The keys are to be left with the front desk when leaving the hotel. Rooms have just enough space to fit a bed, a tiny TV bolted to the wall,... More 

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Travelers are raving about these New Orleans hotels

Mesquite, Texas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

My husband and I stayed in this hotel with a couple of friends. It's not the nicest hotel but the staff is friendly and it was within walking distance of everything we wanted to see. The shower was a bit interesting as it would be ice cold and scalding hot within seconds of each other. The room was small with... More 

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Orlando, Florida
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed 2 weeks ago

For what I wanted it was perfect. I decided at the last minute to stay in downtown New Orleans and I saw a sign advertising rooms. I paid 60 for one night but one funny think.. they charge a kids deposit that I thought was kind of hilarious.. I get it back tomorrow when I check out but I still... More 

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Houston, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Watch the Hotel Impossible episode on this hotel! You can find the episode on youtube if you search Hotel Impossible New Orleans. STAY AWAY! This owner has learned nothing from the show who TRIED to help renovate this crappy place. There's only two positive things I can say about this place. First, the staff was friendly and helpful. I almost... More 

Was this review helpful? Yes 2
London, United Kingdom
1 review
1 of 5 stars Reviewed 3 weeks ago

Stayed at the Empress in the last week of May 2015. My husband had booked the trip to NOLA as a surprise and choose this hotel because (as frequent travellers) it suited our budget. The moment I walked into the hotel, I felt uneasy. While the staff came across as friendly a smell of stale smoke filled the air and... More 

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Canada
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The only saving grace of this "hotel" is friendly staff. I thought that the bad comments were mere exaggeration here, and written by people not used to budget travel. I hate giving a bad review because they were so nice to me. However, as soon as I entered my room, I regretted not listening to others. The hotel really need... More 

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 24, 2015

This little hotel has an amazing staff team they are nice & very friendly (reception & cleaning staff). It's about 15 minutes walk from Mississipi river & 10 minutes from Bourbon street & French quarter. It's great!!! The only downside is that rooms need to be renovated. It seems they started but the work isn't quite finished. It's affordable &... More 

Was this review helpful? Yes 1
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 5, 2015

Arriving to the Empress Hotel, we saw a cute hotel tucked away in a local New Orleans neighborhood, and the staff was as friendly as could be! The laughs and help given from the staff made our stay a lot of fun. The room was a small room with plastic covers on the bed and no soap but it was... More 

Was this review helpful? Yes 3
Baton Rouge, Louisiana
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed April 16, 2015

An old, small, moldy hotel that has not been cleaned since Hurricane Katrina. We refused to stay in any of the three rooms shown to us due to health concerns. The front desk people promised that we would get a full refund, however, the manager/owner refused two days later saying that the moldy smell was due to two consecutive days... More 

Was this review helpful? Yes 9
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