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Empress Hotel

1.0 of 5 1317 Ursulines Ave, New Orleans, LA 70116
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Empress Hotel
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Empress Hotel
Empress Hotel
Empress Hotel
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172 reviews from our community

Traveler rating
    8
    19
    26
    20
    99
See reviews for
7
36
17
9
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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    (59)
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    (36)
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    (36)
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Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed yesterday NEW via mobile

I cannot even express how shocked I was when I was taken to my room. The doors to the rooms aren't even really doors. They are like a block of the wall that just swings open with a deadbolt on the door. The rooms are booked as small, medium, or large which in itself is crazy and odd. We booked... More 

Was this review helpful? Yes
Shelby Township, Michigan
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

This hotel is not dog friendly, it is dog tolerant. The room is a broke down excuse for a hotel room, but if you're just looking for a quick place to rest then this is the cheap place to do it. They charge you $1 for an extra towel (they only give you one towel and one wash cloth). The... More 

Was this review helpful? Yes 3
Dallas
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
99 helpful votes 99 helpful votes
2 of 5 stars Reviewed December 2, 2014

This is bad - real bad. It ruined my trip and I am cheap and stay in bad places. Just trust me! You have to leave your freaking key and forget about safety - my bedroom lock is better. Literally had nasty old tv from 1983 VCR combo. Sheets yucky! I need to meet the person who gave a good... More 

Was this review helpful? Yes 69
1 review
62 helpful votes 62 helpful votes
1 of 5 stars Reviewed November 22, 2014

This was the worst place i have ever stayed in my life. I cried the first night. My mistake for not reading the reviews. I assumed that if Expedia was backing this hotel with their name how bad could it be. Well it was a real dump. I knew I was in trouble when I checked in and they handed... More 

Was this review helpful? Yes 62
Houston, Texas
1 review
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed November 21, 2014

Basin and bath blocked. Toilet without cover. Novilon(plastic) style flooring. Cigarette burns everywhere. Stained bedding. Thin mattress, covered with thick plastic. Dodgy air con threatening to fall out of its hole in the wall. For a non-smoking room: There is an ashtray and burn marks on the floors and bedding and toilet and a stench of recent AND old smoke.... More 

Was this review helpful? Yes 39
Yorktown, Virginia
2 reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 21, 2014

I had read all the reviews so I was not surprised by the hotel. It is old and run down. Great location!! Walked to Bourbon St and all over the French Quarter. Never felt unsafe in that neighborhood, but I was not alone. The staff is great and the night guy (retired Army guy from near Chicago) is an absolute... More 

Was this review helpful? Yes 16
Reviewer
5 reviews 5 reviews
55 helpful votes 55 helpful votes
1 of 5 stars Reviewed November 18, 2014

I was looking for a hotel in the quarter for $100 or less. This is what I got. The outside and lobby aren't terrible but the room and atmosphere were. First of all they only charge a $10 deposit... let that sink in. They don't value anything in the hotel at more than $10. The room wreaked of cigarettes and... More 

Was this review helpful? Yes 54
Cairns, Australia
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 30, 2014

If you're after a picturesque "hilton styled" hotel, this isn't for you. However if you, like myself, are looking for a place with GREAT location, and somewhere safe to rest your head while you're not out exploring this amazing city, I do recommend Empress. I cannot rave about the location enough. Minutes walk from the heart of the city, and... More 

Was this review helpful? Yes 3
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 24, 2014 via mobile

Chelsea was very helpful to say its only her first couple of days and the teamwork with the other agent Nicea was excellent , the owner need to keep them two and let the other unprofessionals go.Thank you Chelsea for showing us our room your the best I will be back

Was this review helpful? Yes 4
Kansas City, Kansas
2 reviews
45 helpful votes 45 helpful votes
1 of 5 stars Reviewed October 19, 2014

We were delayed 1 day due to weather issues enroute from Kansas City and wound up stuck for a night in Charlotte, NC. This "hotel", is disgusting. I was insulted that human beings would be expected to live, even a few days, in such terrible room conditions. The woman who owns this property should feel ashamed about the conditions she... More 

Was this review helpful? Yes 44
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Additional Information about Empress Hotel

Address: 1317 Ursulines Ave, New Orleans, LA 70116
Location: United States > Louisiana > New Orleans > Mid-City , Treme - Lafitte
Price Range (Based on Average Rates): $
Hotel Class:1 star — Empress Hotel 1*
Number of rooms: 36
Reservation Options:
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Also Known As:
Empress Hotel New Orleans
Empress New Orleans

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