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Empress Hotel

1.0 of 5 1317 Ursulines Ave, New Orleans, LA 70116
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Empress Hotel
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Empress Hotel
Empress Hotel
Empress Hotel
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170 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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Senior Contributor
32 reviews 32 reviews
20 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This is bad - real bad. It ruined my trip and I am cheap and stay in bad places. Just trust me! You have to leave your freaking key and forget about safety - my bedroom lock is better. Literally had nasty old tv from 1983 VCR combo. Sheets yucky! I need to meet the person who gave a good... More 

Was this review helpful? Yes 2
1 review
1 of 5 stars Reviewed 4 weeks ago

This was the worst place i have ever stayed in my life. I cried the first night. My mistake for not reading the reviews. I assumed that if Expedia was backing this hotel with their name how bad could it be. Well it was a real dump. I knew I was in trouble when I checked in and they handed... More 

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Houston, Texas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Basin and bath blocked. Toilet without cover. Novilon(plastic) style flooring. Cigarette burns everywhere. Stained bedding. Thin mattress, covered with thick plastic. Dodgy air con threatening to fall out of its hole in the wall. For a non-smoking room: There is an ashtray and burn marks on the floors and bedding and toilet and a stench of recent AND old smoke.... More 

Was this review helpful? Yes 2
Yorktown, Virginia
2 reviews
3 of 5 stars Reviewed 4 weeks ago

I had read all the reviews so I was not surprised by the hotel. It is old and run down. Great location!! Walked to Bourbon St and all over the French Quarter. Never felt unsafe in that neighborhood, but I was not alone. The staff is great and the night guy (retired Army guy from near Chicago) is an absolute... More 

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5 reviews 5 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I was looking for a hotel in the quarter for $100 or less. This is what I got. The outside and lobby aren't terrible but the room and atmosphere were. First of all they only charge a $10 deposit... let that sink in. They don't value anything in the hotel at more than $10. The room wreaked of cigarettes and... More 

Was this review helpful? Yes 2
Cairns, Australia
1 review
4 of 5 stars Reviewed October 30, 2014

If you're after a picturesque "hilton styled" hotel, this isn't for you. However if you, like myself, are looking for a place with GREAT location, and somewhere safe to rest your head while you're not out exploring this amazing city, I do recommend Empress. I cannot rave about the location enough. Minutes walk from the heart of the city, and... More 

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1 review
2 of 5 stars Reviewed October 24, 2014 via mobile

Chelsea was very helpful to say its only her first couple of days and the teamwork with the other agent Nicea was excellent , the owner need to keep them two and let the other unprofessionals go.Thank you Chelsea for showing us our room your the best I will be back

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Kansas City, Kansas
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 19, 2014

We were delayed 1 day due to weather issues enroute from Kansas City and wound up stuck for a night in Charlotte, NC. This "hotel", is disgusting. I was insulted that human beings would be expected to live, even a few days, in such terrible room conditions. The woman who owns this property should feel ashamed about the conditions she... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed October 18, 2014 via mobile

I enjoyed my stay at the empress. The location is awesome and the price is excellent. The room was clean with good ac and cable tv. I enjoyed relaxing on the balcony where they offer free coffee every morning. The staff were very helpful with directions and suggestions for things to do in their beautiful city! I will come again.

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1 review
4 of 5 stars Reviewed October 13, 2014

It's so close to the Fench Quarter that u can walk through it and see all its historical sites. Only two blocks from the Quarter. Everyone from the front desk to the house keepers were all very helpful and respectful. Free parking, Wi-Fi , and coffee on the balcony to start my mornings. They ask you to leave the key... More 

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Additional Information about Empress Hotel

Address: 1317 Ursulines Ave, New Orleans, LA 70116
Location: United States > Louisiana > New Orleans > Mid-City , Treme - Lafitte
Price Range (Based on Average Rates): $
Hotel Class:1 star — Empress Hotel 1*
Number of rooms: 36
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Also Known As:
Empress Hotel New Orleans
Empress New Orleans

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