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All 152 New Orleans hotels

Empress Hotel

1.0 of 5 Hotel   |   1317 Ursulines Ave, New Orleans, LA 70116 (Mid-City)
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Empress Hotel
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16%
Ranked #144 of 152 hotels in New Orleans
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148 people have reviewed this hotel

Traveler rating
    7
    13
    25
    17
    86
See reviews for
6
31
13
9
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
1 review
3 of 5 stars Reviewed 1 week ago via mobile

Wel let me tell you first this was the worst hotel i have ever been at but the experience i had was great. i believe that if i would have stayed some where else i wouldnt have as much fun. The rooms are very small and worn out but if youre not gonna be in your room all day until... More

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Buena Park, California
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 8, 2014

I called Thursday to make a reservation and was told that there were rooms available... The lady on the telephone said that it would take up to two days to receive a confirmation invite!!! Today is Saturday and still no email!!! Today I called to see what was the status of the reservation and was told that the hotel may... More

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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 5, 2014 via mobile

Rooms are dirty, very small like jail cells, walls are cracked with water spills marks on them. Bed broken. Bathrooms dirty and falling apart! Nothing to put any thing at no closets or refrigerators! In the middle of the hood! Joanne is a rude and inconsiderate! Don't go here not worth it!

Was this review helpful? Yes 3
Philadelphia, Pennsylvania
Top Contributor
73 reviews 73 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed March 4, 2014

we saw they were on the bedbug list, and I cancelled our room,we booked another hotel thru Trip advisor. they would not refund our money. we went by this place to talk to manager, said tuff luck.guess Ill see them in court

Was this review helpful? Yes 1
Southfield, Michigan
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 3, 2014

Our room was dirty and the bathtub was clogged, so every time we took showers the tub filled up. The air conditioner didn't work well at all. Lots of creepy people, and hourly room renters. Not a very good neighborhood to be walking in, either. To top it all off, things were stolen from our room while we were out... More

Was this review helpful? Yes 1
Seattle, Washington
1 review
3 of 5 stars Reviewed February 28, 2014 via mobile

This place was not the best hotel but it was not the worst. I was told about the hookers and run down dump it was but was pleasantly surprised. The staff is wonderful knows what customers service is all about. Yes the place is old and needs work, but the maintenance men were doing that. Great people great experience for... More

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Fort Worth, Texas
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 13, 2014

My mom and I stayed here in March 2011 over spring break. It was the right price but we learned our lesson. It's not in a good part of town and the parking lot was extremely small and hard to find a place to park. When we checked in the lady at the desk seemed to be vacant and unobservant.... More

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Memphis, Tennessee
Contributor
12 reviews 12 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed January 27, 2014

I had to stay 1 night in this horrible hotel since my other hotel was booked up for that night. What a nightmare. Dirty, filthy place. No service. Had no toilet paper and the night clerk was not about to give me any until I told her I demanded to speak with the owner and wrote for trip advisor. The... More

Was this review helpful? Yes 3
Houston, Texas
1 review
1 of 5 stars Reviewed January 21, 2014

This place gave me the worst experience I could ever imagine! Stayed here with a group of people. Felt somewhat unsafe on the long walk to the quarter at night time because no one really walks around that area. My AC in the window didn't work the whole time we were there, leaving the room humid and hot. One of... More

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1 review
1 of 5 stars Reviewed January 14, 2014

A absolute dump! Taxi cab driver said this is where the prostitutes go! Do not stay here at all! The rooms had a window unit and small 8x10 tvs. I was drunk and still slept on top of my own blanket and left the blanket there when we left!

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Additional Information about Empress Hotel

Also Known As:
Empress Hotel New Orleans
Empress New Orleans
Address: 1317 Ursulines Ave, New Orleans, LA 70116
Location: United States > Louisiana > New Orleans > Mid-City , Treme - Lafitte
Amenities:
Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #144 of 152 hotels in New Orleans
Price Range (Based on Average Rates): $
Hotel Class:1 star — Empress Hotel 1*
Reservation Options:
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