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Empress Hotel

1317 Ursulines Ave, New Orleans, LA 70116
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205 Reviews from our TripAdvisor Community

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1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed December 17, 2015

Should be inspected and closed. This is the filthiest place I've ever been to. I did not read reviews closely before my visit, and I paid for it! I've checked only their website, which is very misleading. It was very disappointing, that it's been a month from my visit and I still did not get a refund for the nights... More 

Helpful?
4 Thank MaryStep
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 4, 2015 via mobile

The price and the hearts of the kind staff that work here are the only thing keeping these doors open. The owner is disgusting and has no hospitality capacity, the hotel is a dump. We walked with our bags in the streets to get away from there and go to another hotel ...a complete DUMP. The reviews and pics from... More 

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3 Thank MrH242

Travelers are raving about these New Orleans hotels

Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 29, 2015

This is the most disgusting place that I have ever seen. I am reporting it to the tourism board as well as the department of health. Filth is a nice word. The bathroom was falling apart. No flushing toilet, cold shower with crumbling ceiling mold falling down, burned holes in the blanket which probably washed ashore a few days ago.

Helpful?
2 Thank 825deedee
Gulf Shores, Alabama
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 6, 2015

I don't understand all the "terrible" reviews for this hotel. When you pay for it, you should already know you're not getting a hotel with valet parking. Don't go in expecting that level of hotel. The room was fresh and clean, staff was friendly and helpful. Bed was comfortable. My only complaint is the 2nd shift didn't replace our towels,... More 

Helpful?
Thank DeniseTheriot
Austin, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 12, 2015 via mobile

The only good thing I can say about this hotel is that it's in a good location, near all the good stuff in the French Quarter. However, the room was really overpriced for the state it was in. But being New Orleans, everything else was booked out. Not only did the entire hotel have a bad kind of run down... More 

Helpful?
2 Thank GypsyFromOz
Jacksonville, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 4, 2015

When my sister and I pulled up in our UBER car, she immediately wanted to reserve a room at another (5 star) hotel. But, once we got out the car and saw how warm and friendly the staff and occupants were, she changed her mind. We had a blast. You make your own happiness. We did. There's a strong possibility... More 

Helpful?
2 Thank mike c
Scranton, Pennsylvania
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 1, 2015

I enjoyed staying at this motel while visiting New Orleans because it was in a good location near French Quarter. However, at that time the hotel was under renovation and everything was a mess. Noisy operations, low level services, aggressive day shift versus friendly night shift. However, I think it should be much better after renovation. Internet connection was very... More 

Helpful?
1 Thank Peter A
Reigate, United Kingdom
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed August 7, 2015

The area was dodgy. The room we first got was hotter than hell, literally about 35 degrees because the air con was terrible. We had to move and the woman at the first desk couldn't have been nicer. The next room's air con was much better but the room was still very basic. The bed had plastic on it which... More 

Helpful?
1 Thank Emily B
Mariestad, Sverige
Level Contributor
534 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
3 of 5 stars Reviewed August 5, 2015

This hotel is more of a guest house and has a French quarter atmosphere. The staff is nice, helfpful and friendly and want everything to be done well. I can't say it's a budget alternative but it might be compared to others in the French Quarter area. We booked in January and had planned to stay at the hotel we... More 

Helpful?
1 Thank Marie-Louise K
Houston, Texas
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 30, 2015

I'm not going to lie, this place is really cheap. The mattresses are covered in plastic, there is a good possibility that there heat/AC may or may not work. But it's cheap, very near the quarter and they are really NICE! Yes, you have to leave your key (turns out that it's not their first rodeo, it's good trade practice).... More 

Helpful?
4 Thank Katty F
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Staying in Treme

Neighborhood Profile
Treme
That sound? That flavor? That certain je ne sais quoi that lets you known you’re in “Nawlins” and nowhere else? It’s all good and in broad abundance on the streets of Tremé, where so much of what’s considered to be the very best of New Orleans culture and tradition is, put simply, just how people go about their daily lives in this historic part of town. As one of America’s oldest African-American neighborhoods and among the nation’s first established residential areas for free people of color, Tremé’s significant heritage and contribution cannot be understated. This is especially the case when considering some of Tremé’s most famous residents, most notably jazz great Louis Armstrong. For full flavored food, funky and jazzed up music, and vibrant street life presented with homegrown pride, you can’t beat a visit to Tremé.
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