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Empress Hotel

1.0 of 5 1317 Ursulines Ave, New Orleans, LA 70116
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Empress Hotel
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Empress Hotel
Empress Hotel
Empress Hotel
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175 reviews from our community

Traveler rating
    9
    19
    26
    20
    101
See reviews for
8
36
17
9
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (175)
  • Mar-May only
    (59)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (41)
  • Dec-Feb only
    (39)
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1 review
1 of 5 stars NEW

I made a reservation for one night. Over 24 hours before my arrival I called to cancel because of snow/ice. Originally I asked to just change the reservation. Was told it was too late, there was no way anyone else could book the room because they take reservations off line.. Went online and told the woman (owner?) that there were... More 

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

hotel was great everyone was in a great mood. people in the area are awesome they helped me find things when I was walking. I used to stay here often but stopped because of other review but I came back and was like these people are crazy.

Was this review helpful? Yes 1
New Orleans, Louisiana
Senior Contributor
30 reviews 30 reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This is a good place to avoid at all costs. From the filthiest rooms and used drug paraphernalia to thugs roaming the halls as prostitutes randomly knock on doors this place is dangerous. Went out to the parking area to find my window busted out and my vehicle ransacked. The clerk informed me that the security system was down and... More 

Was this review helpful? Yes 11
Contributor
12 reviews 12 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed January 29, 2015 via mobile

I cannot even express how shocked I was when I was taken to my room. The doors to the rooms aren't even really doors. They are like a block of the wall that just swings open with a deadbolt on the door. The rooms are booked as small, medium, or large which in itself is crazy and odd. We booked... More 

Was this review helpful? Yes 13
Shelby Township, Michigan
2 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed January 22, 2015

This hotel is not dog friendly, it is dog tolerant. The room is a broke down excuse for a hotel room, but if you're just looking for a quick place to rest then this is the cheap place to do it. They charge you $1 for an extra towel (they only give you one towel and one wash cloth). The... More 

Was this review helpful? Yes 9
Dallas
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
104 helpful votes 104 helpful votes
2 of 5 stars Reviewed December 2, 2014

This is bad - real bad. It ruined my trip and I am cheap and stay in bad places. Just trust me! You have to leave your freaking key and forget about safety - my bedroom lock is better. Literally had nasty old tv from 1983 VCR combo. Sheets yucky! I need to meet the person who gave a good... More 

Was this review helpful? Yes 73
1 review
64 helpful votes 64 helpful votes
1 of 5 stars Reviewed November 22, 2014

This was the worst place i have ever stayed in my life. I cried the first night. My mistake for not reading the reviews. I assumed that if Expedia was backing this hotel with their name how bad could it be. Well it was a real dump. I knew I was in trouble when I checked in and they handed... More 

Was this review helpful? Yes 64
Houston, Texas
1 review
42 helpful votes 42 helpful votes
1 of 5 stars Reviewed November 21, 2014

Basin and bath blocked. Toilet without cover. Novilon(plastic) style flooring. Cigarette burns everywhere. Stained bedding. Thin mattress, covered with thick plastic. Dodgy air con threatening to fall out of its hole in the wall. For a non-smoking room: There is an ashtray and burn marks on the floors and bedding and toilet and a stench of recent AND old smoke.... More 

Was this review helpful? Yes 42
Yorktown, Virginia
2 reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 21, 2014

I had read all the reviews so I was not surprised by the hotel. It is old and run down. Great location!! Walked to Bourbon St and all over the French Quarter. Never felt unsafe in that neighborhood, but I was not alone. The staff is great and the night guy (retired Army guy from near Chicago) is an absolute... More 

Was this review helpful? Yes 17
Reviewer
5 reviews 5 reviews
58 helpful votes 58 helpful votes
1 of 5 stars Reviewed November 18, 2014

I was looking for a hotel in the quarter for $100 or less. This is what I got. The outside and lobby aren't terrible but the room and atmosphere were. First of all they only charge a $10 deposit... let that sink in. They don't value anything in the hotel at more than $10. The room wreaked of cigarettes and... More 

Was this review helpful? Yes 57
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Additional Information about Empress Hotel

Address: 1317 Ursulines Ave, New Orleans, LA 70116
Location: United States > Louisiana > New Orleans > Mid-City , Treme - Lafitte
Price Range (Based on Average Rates): $
Hotel Class:1 star — Empress Hotel 1*
Number of rooms: 36
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, HostelWorld, Travelocity, EasyToBook, Hotels.com, Priceline, getaroom.com, Odigeo and Tingo so you can book your Empress Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Empress Hotel New Orleans
Empress New Orleans

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