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Empress Hotel

1317 Ursulines Ave, New Orleans, LA 70116
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Best prices for: 1 room 1 guest
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Empress Hotel
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Empress Hotel
Empress Hotel
Empress Hotel
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185 reviews from our community

Traveler rating
    9
    24
    26
    20
    106
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8
43
19
10
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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Contributor
15 reviews 15 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Arriving to the Empress Hotel, we saw a cute hotel tucked away in a local New Orleans neighborhood, and the staff was as friendly as could be! The laughs and help given from the staff made our stay a lot of fun. The room was a small room with plastic covers on the bed and no soap but it was... More 

Was this review helpful? Yes 2
Baton Rouge, Louisiana
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed April 16, 2015

An old, small, moldy hotel that has not been cleaned since Hurricane Katrina. We refused to stay in any of the three rooms shown to us due to health concerns. The front desk people promised that we would get a full refund, however, the manager/owner refused two days later saying that the moldy smell was due to two consecutive days... More 

Was this review helpful? Yes 8

Travelers are raving about these New Orleans hotels

Melbourne, Australia
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 14, 2015

I am happy with my 10 night stay because I was realistic with my expectations. First I got a very good price booking two months in advance. It was half the price of the Marriott 'special conference price', which meant that the saving paid for all my meals, drinks, fares, etc for the whole stay. The room was as per... More 

Was this review helpful? Yes 3
New Orleans, Louisiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 11, 2015

Empress is a small local hotel just two blocks outside French Quarter in a old neighborhood affording downtime after a fun time. Small quaint and so personal with true Southern charm and hospitality. The staff was so attentive and helpful with personal attention. All for amazing rate much lower than comparable Hotels in the area.

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed April 7, 2015 via mobile

Loved that it was so close to the French Quarter, & for such a great price too! My room was perfect & I didn't have to worry about parking, the Empress has its own parking lot w/24hr monitoring, how's that for CONVENIENCE!!??? Will be back... Sadie- Fairfield, CA

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Devon, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 28, 2015

We were looking for accommodation within the French Quarter and found the Empress Hotel. The location was excellent, just five minutes from bars and restaurants. No other hotel in the area offered a room at such a good price so we were incredibly pleased. There's a delightful balcony overlooking beautiful buildings and the room was comfortable and clean. For anyone... More 

Was this review helpful? Yes 1
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 26, 2015

The gentleman working the front desk was super nice, he was the only one working at the time so he didn't get to us immediately but when he got to us, he bent over back words to help us and accommodate us. The room was generic, bed and shower. It was in prime location for access to the French quarter.... More 

Was this review helpful? Yes 3
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed March 11, 2015

I should have taken the comments written here before going in that Hotel... First the room is small, without windows. The bathroom is dirty, small and I advice you not to have a shower if you do not want to be dirtier than before! Hotel staff is a shame! Wifi did not work (ok, it can happen) but the young... More 

Was this review helpful? Yes 5
Ohio
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed March 10, 2015

It was worse than you could imagine. Dirty, worn out bed, smelled like smoke. Burn holes everywhere, prostitutes, Pimp on balcony that would not shut his mouth, hole in wall at the back of the toilet, gap between floor and tub where you could see outside, shower head installed wrong (I did fix -No Charge). tried to stay in the... More 

Was this review helpful? Yes 7
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed February 28, 2015

I made a reservation for one night. Over 24 hours before my arrival I called to cancel because of snow/ice. Originally I asked to just change the reservation. Was told it was too late, there was no way anyone else could book the room because they take reservations off line.. Went online and told the woman (owner?) that there were... More 

Was this review helpful? Yes 6
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Amenities