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Holiday Inn New Orleans - Chateau Lemoyne

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301 Rue Dauphine, New Orleans, LA 70112
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Holiday Inn New Orleans - Chateau Lemoyne
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Holiday Inn New Orleans - Chateau Lemoyne
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858 reviews from our community

Traveler rating
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    139
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (194)
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2 reviews
4 of 5 stars Reviewed 2 days ago NEW

The Location was ideal. The restaurant had excellent atmosphere . The concierge staff was most helpful and friendly. This is the place to stay if you are wanting to be within walking distance of everything. We never even moved our car after arrival. The best of everything is within 4 blocks either direction. Please be advised you will pay for... More 

Was this review helpful? Yes
LMGenMgr, General Manager at Holiday Inn New Orleans - Chateau Lemoyne, responded to this review

We appreciate your taking time to write a review about your stay at Chateau Lemoyne. I am so happy that you were so complimentary about several things. You are correct.....our hotel is one block from where all the action is and you definitely don't need a car. As you mentioned, the car is secure in our parking lot. I will... More 

Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here on an overnight girls trip, and we loved it. Clean. Quiet. Not too pricey. The best part is that its a block from Bourbon street, but you would never know it. It was so close that we all went back to the hotel - numerous times - to use the bathroom, rather than risk the nasty Bourbon... More 

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LMGenMgr, General Manager at Holiday Inn New Orleans - Chateau Lemoyne, responded to this review

Thank you for taking the time to communicate with us regarding your stay at Chateau Lemoyne. We are delighted that you enjoyed your stay and were pleased with the location. The hotel is in a great location whereby you can walk a block away to have a grand time and come back to have a relaxing night without the noise... More 

New York City, New York
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great location with access to everything. Staff was very helpful and upgraded our room and accomadated a late checkout request due to our late flight. Room was clean and bed was very comfortable. Fantastic staff in NOLA. We will definitely return to this hotel and city.

Was this review helpful? Yes
LMGenMgr, General Manager at Holiday Inn New Orleans - Chateau Lemoyne, responded to this review

We appreciate your taking time to review us on your stay at Chateau Lemoyne. We are delighted with the many wonderful comments you made about our very helpful staff; you were pleased with the rooms and the cleanliness. It is our goal to try to ensure every guest leaves with a positive experience. You mentioned you will return. We look... More 

laguna niguel
1 review
4 of 5 stars Reviewed 6 days ago NEW

Hotel staff and Concierge were excellent and helpful. Restaurant and bar could be better, excellent location for the French 1/4. Used taxi from and 2 airport and walked or used the Green trolly for transportation for the week there proving economical and hastle free.

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LMGenMgr, General Manager at Holiday Inn New Orleans - Chateau Lemoyne, responded to this review

Thank you for taking the time to write a review on your stay at the Chateau LeMoyne. I am glad that our staff was helpful and you were satisfied with the city's public transportation. I hope that you will allow us to accommodate you, once again, ,after the completion of our multi-million dollar renovation scheduled in the beginning of October.... More 

Flo Mo
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

Yes it's off Bourbon Street but, 1.) it's at the wrong end of Bourbon and 2.) price gouging; we were over charged when we got there...having been told $264.00 for both our nights to $468. on Friday and $550. on Saturday. SO BEWARE!! PROCEED WITH CAUTION!! When I talked to Todd Theriot, the Guest Service Manager @ the hotel he... More 

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LMGenMgr, General Manager at Holiday Inn New Orleans - Chateau Lemoyne, responded to this review

Thank you for taking the time to write a review on your stay at Chateau LeMoyne. I am sorry to hear about your experience. I would be delighted to discuss this with you. I would appreciate your communicating with me directly at 504-648-0789 so that we come to some agreement on this situation. Best Regards More 

Leesburg, VA
Senior Reviewer
8 reviews 8 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is only one block off Bourbon Street where all the action is. So convenient to everything. The concierge was especially helpful booking tours and scheduling taxis. The property is somewhat older, which is prized in NOLA, and the room was very spacious. They are beginning some updates in May 2015. All amenities were as promised and we would... More 

Was this review helpful? Yes
LMGenMgr, General Manager at Holiday Inn New Orleans - Chateau Lemoyne, responded to this review

We appreciate your writing a review on your stay at the Chateau Lemoyne. I am pleased that you were happy with the location of the hotel and also the service from our staff. As you mentioned, we are in the midst of an $8.5 million dollar renovation which includes the guest rooms, lobby area and pool area. We hope you... More 

1 review
4 of 5 stars Reviewed 1 week ago

This was a nice clean hotel just steps away from Bourbon Street. We had a room with a balcony and it was nice to sit out there and enjoy the complimentary coffee in our room. I would definitely stay here again. Staff was very friendly - especially the valets!

Was this review helpful? Yes
LMGenMgr, General Manager at Holiday Inn New Orleans - Chateau Lemoyne, responded to this review

We appreciate your taking the time to write a review on your stay at Chateau Lemoyne. I am delighted that you were pleased with the staff and the balcony accommodations you were assigned. We look forward to accommodating you again should your travels bring you back to New Orleans. Best Regards More 

midtown
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

I just called, had a reservation for my family and kids, and other family and looking forward to pool time during a hot Summer day. Turns out the pool will be closed from June to Sept according to Renee S in management, who I spoke to a few moments ago. Important that guests know this before booking!

Was this review helpful? Yes 3
LMGenMgr, General Manager at Holiday Inn New Orleans - Chateau Lemoyne, responded to this review

I would like to inform you that we are in the midst of an $8.5 million dollar renovation with a complete upgrade of the rooms, lobby and the pool area. We are looking forward to a brand new product for the enjoyment of our guests. Unfortunately, this will include upgrading the pool area which will be out of order June... More 

Willmar, Minnesota
Top Contributor
68 reviews 68 reviews
38 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

As a Platinum IHG member I stay at many Holiday Inn Express hotels and for the most part they are all the same with nice amenities and cinnamon rolls. However, I have stayed at many other New Orleans properties but my search is over for my next visit. What sets this property apart is the Amazing service they provide and... More 

Was this review helpful? Yes 1
LMGenMgr, General Manager at Holiday Inn New Orleans - Chateau Lemoyne, responded to this review

Thank you for taking the time to write us regarding your stay. We are delighted that you were pleased with the service of our employees. I have passed your comments on to Jamar and Todd. Our goal is to do whatever it takes to make our customers happy. Hopefully, your next visit will be after the beginning of October where... More 

Wickenburg, Arizona
Top Contributor
102 reviews 102 reviews
23 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good location within easy walking distance of Bourbon St. and other must see sights. The rooms are average size but the bathroom counter space is too small. The concierge was helpful.The restaurant's dinner menu was way over priced but breakfast was reasonable and the pancakes were the best I've had.

Was this review helpful? Yes
LMGenMgr, General Manager at Holiday Inn New Orleans - Chateau Lemoyne, responded to this review

Thank you for writing a review on your stay at the Chateau Lemoyne. We are happy you chose our hotel for your stay in New Orleans and you were pleased with the location. We are in the midst of an $8.5 million dollar renovation that should be completed by the beginning of October. We hope you would give us another... More 

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