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Holiday Inn New Orleans - Chateau Lemoyne

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301 Rue Dauphine, New Orleans, LA 70112
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Holiday Inn New Orleans - Chateau Lemoyne
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Holiday Inn New Orleans - Chateau Lemoyne
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885 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Gadsden, Alabama
1 review
4 of 5 stars Reviewed 3 days ago NEW

The hotel was under renovation and the pool was closed. However we had a wonderful experience and the staff catered to our every need. I enjoyed the entire trip. One of my friends had foot surgery and we had free taxi service to and from the pool. The pool that was available for us to swim in was several blocks... More 

Was this review helpful? Yes
LMGenMgr, General Manager at Holiday Inn New Orleans - Chateau Lemoyne, responded to this review

Thank you for writing us about your stay at Chateau LeMoyne. What a refreshing way to start our day with your wonderful sentiments. I am delighted that our staff rendered such excellent service to you. Your comments will be passed on to the employees. We try our best to make sure our guests are satisfied during their stay so they... More 

Atlanta, Georgia
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

perfect location to food and shopping. just a block away from bourbon yet peaceful enough to get some rest at night. staff is courteous and the rooms are very nice. very classy hotel. i highly recommend this place for your visit

Was this review helpful? Yes
LMGenMgr, General Manager at Holiday Inn New Orleans - Chateau Lemoyne, responded to this review

Thank you for taking the time to write us about your stay at Chateau LeMoyne. I am happy to hear that our staff was courteous and you enjoyed the great location for shopping and eating. You mentioned the rooms were very classy. We are in the midst of a multi-million dollar renovation. If you have the opportunity to come back,... More 

Brooklyn, New York
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

My family and I stayed here a few times over the past decade. The rooms and beds have always been comfortable and still are. The staff is still welcoming and friendly; we were greeted as we came back each night. The hotel is in a great location for the activities we did and restaurants we visited. I even got to... More 

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LMGenMgr, General Manager at Holiday Inn New Orleans - Chateau Lemoyne, responded to this review

We appreciate your taking the time to communicate with us about your stay. I sincerely apologize for the inconveniences you encountered during your last stay with us. I would love the opportunity to speak with you regarding the price on the balcony room so that we can come to an agreement. Please contact me at 504-648-0789. Once the renovation is... More 

Spring, Texas
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

We have stayed here every time we visit New Orleans - so it was no surprise we wanted to stay here on our way to Florida. We booked our room knowing they were remodel-remodeling isn't the word I would have chosen-very very disappointing. More than half the hotel is under construction-the pool is closed-forget about eating here unless you want... More 

Was this review helpful? Yes 1
LMGenMgr, General Manager at Holiday Inn New Orleans - Chateau Lemoyne, responded to this review

Thank you for taking the time to communicate with us about your stay at Chateau LeMoyne. I am so sorry for the inconveniences you experienced due to the renovation, i.e., the pool closure, water shut-off, etc. As these things are a nuisance, they were necessary for us to complete the finished product. We hope you will give un another opportunity... More 

UNIONTOWN
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here before boarding a cruise. It was walking distance to all the main tourist attractions in NOLA so that part was great. The staff was nice enough to arrange transportation to the port for us. Breakfast was not included. The courtyard around the pool was beautiful.

Was this review helpful? Yes 1
LMGenMgr, General Manager at Holiday Inn New Orleans - Chateau Lemoyne, responded to this review

Thank you for taking time to write us about your stay at Chateau LeMoyne. The location of the hotel is a great advantage for us. I am happy that you were pleased with the staff and the service you received. Thank you for the compliment on the courtyard. I hope you decide to return to New Orleans and are able... More 

Grand Prairie, Texas
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Hotel was in a great location to the French Quarter. The Hotel had some great old French Quarter Charm. The Hotel was under construction, remodel, during our stay so that is why I gave it three stars. If it were complete, I would have given a higher 4 star rating. The hotel staff were very helpful and polite. The... More 

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LMGenMgr, General Manager at Holiday Inn New Orleans - Chateau Lemoyne, responded to this review

We appreciate your taking the time to write about your stay at our hotel. I am sure the renovation can be a bit of a nuisance. However, we are so looking forward to the final product. Our 8.5 million dollar project will be near completion in September. I assure you if you decide to return to our property after that,... More 

Level Contributor
81 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Our room shared a balcony with the room next door and the guests were smoking on the balcony and the smell came into our room through the cracks in the French doors. Not very private and the room was old. Beds were only okay. The bathroom was below average. I'm glad we stayed here for free using points. I would... More 

Was this review helpful? Yes 2
LMGenMgr, General Manager at Holiday Inn New Orleans - Chateau Lemoyne, responded to this review

We appreciate your taking the time to let us know about your stay at Chateau LeMoyne. I am sorry you were disappointed with your accommodations. As you are aware, we are in the process of updating our facility for the convenience of all of our guests. I hope you will give us another opportunity to accommodate you once the 8.5... More 

Geneva, Switzerland
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel was being renovated during our stay, but we hadn't being disturbed by any noise. The pool was not available. The room was big and clean. Perfectly located in the French quarter, two minutes walk from bourbon and royal street, but in a quiet area. Nelton, the front desk agent, took great care of us!

Was this review helpful? Yes
LMGenMgr, General Manager at Holiday Inn New Orleans - Chateau Lemoyne, responded to this review

Thank you for taking the time to communicate with us on your stay at Chateau LeMoyne. We are delighted that you were happy with your accommodations. Customer satisfaction is very important to us. I will make sure Nelton is aware of your compliment. We look forward to accommodating you again. Best Regards More 

Pasadena, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

2nd time staying here. Had a large group traveling with friends\family and each expressed loving the Hotel. The only thing is the Bartender (bar in Hotel downstairs) was a little short with our group. Would have spent more at Bar if he was more attentive. The Hotel was great distance from EVERYTHING! Didn't have to take a Taxi or rent... More 

Was this review helpful? Yes
LMGenMgr, General Manager at Holiday Inn New Orleans - Chateau Lemoyne, responded to this review

We certainly appreciate your taking the time to let us know about your stay. I am delighted that you were pleased with your accommodations. Satisfying our guests is our number one priority. I will pass on your comments to Richard Fiske' about the bartender. We hope you will give us another opportunity to accommodate you once the renovation is complete.... More 

Tomball
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel will always hold a special place for us since it was the hotel my husband (then boyfriend) and I stayed at on our first trip together. We had a great hotel stay. It was a situated close enough to Bourbon street but just far enough away to not hear all the noise. We recently returned to visit the... More 

Was this review helpful? Yes
LMGenMgr, General Manager at Holiday Inn New Orleans - Chateau Lemoyne, responded to this review

We certainly appreciate your kind words about the Chateau LeMoyne. As you mentioned, this hotel is the perfect location if you desire to stay in the French Quarter. Your are within easy access to many of New Orleans' finest restaurants, bars and other attractions. At the end of your revelry, you can walk over one block from Bourbon Street to... More 

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