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The Ritz-Carlton, New Orleans

Certificate of Excellence
4.5 of 5
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921 Canal Street, New Orleans, LA 70112
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Complimentary Breakfast
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1 room 1 guest
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The Ritz-Carlton, New Orleans
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1,692 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (355)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1692)
  • Mar-May only
    (493)
  • Jun-Aug only
    (488)
  • Sep-Nov only
    (387)
  • Dec-Feb only
    (324)
All months
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is a nice hotel with a very friendly staff. The atrium in the middle is particularly nice, especially for a cup of coffee, reading the newspaper and breakfast - all the noise taking place outside the front door will disappear. M Bristro is also really wonderful - the food is great, the staff is extremely hospitable and the decor... More 

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Memphis, Tennessee
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I recently stayed at the Ritz-Carlton, New Orleans for a business trip. I knew that I was going to arrive very early, so I booked a Spa appointment. When I arrived I was greeted by all of the friendly staff and to my surprise I was able to check into a room. The room was a nice size and equipped... More 

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London
Level Contributor
67 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 308 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Perfect location and exceptional staff, I spent weekend here on a cross-US bike trip. Its the perfect location to explore NO and the staff were excellent. The room was pleasant and clean, but I have stayed in better RCs in the US. That said, the public areas are great and the location unbeatable. It was quite expensive, but worth it... More 

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Miami, Florida
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I went there for the weekend with my friends. I absolutely love the hotel in all the point. First of all the staff is great, I don't remember the name of the person that check us in at the front desk but he was so nice and helpful. In general all the staff at the front desk was great, the... More 

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Markle, Indiana
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We did not stay at the hotel. However, we did visit the spa for a fantastic voodoo massage. Upon entering the hotel the staff was very helpful and friendly. There is a bit of renovation underway so they were kind enough to walk us to the spa so that we didn't get lost in the maze created by the construction.... More 

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I wanted a weekend getaway for our second anniversary and we decided on New Orleans. I booked Sat night at The Ritz Carlton on Canal Street, French Quarter as a surprise to him. I must say my husband was completely flattered the moment we stepped into the hotel, and even though I was the one who had... More 

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Los Angeles, California
Level Contributor
69 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed 1 week ago

Location, Service, Quality, and Amenities: this hotel has them all. With a perfect Canal St location, you are close to both tourist and business draws when you stay at this full service hotel. It almost seems like a boutique hotel despite it actual size and amount of rooms. As usual, service from the staff and management was excellent. The quality... More 

Was this review helpful? Yes 2
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

So many places to stay but I have to say that the Ritz was awesome.... very clean, personal were very polite.... thank you Jonnell who served us eggs at breakfast...very friendly... Atmosphere was great...next to all the entertainment in New Orleans... will definitely recommend to anyone who plans on visiting the French Quarter....

Was this review helpful? Yes 1
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As usual the Ritz Carlton never fails to provide outstanding service, this location was no exception. Our room was well appointed and tidy. Booked a room on the 11 floor with a view of the city and the River beyond. Rudy at concierge was very helpful, in helping us plan our daily itinerary.

Was this review helpful? Yes 2
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very much enjoyed my stay here. The staff were friendly and helpful and convention facilities were top notch, as was the food service. Convention lunch buffet trays can be pretty scary but the entrees and desserts we were served where excellent. Location is great too; one block from Bourbon Street, easy to walk the entirety of the French Quarter. A... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • French quarter(33)
  • Very nice(21)
  • Club level(20)
  • Bourbon street(5)
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