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All 153 New Orleans hotels

The Ritz-Carlton, New Orleans

4.5 of 5 Hotel   |   921 Canal Street, New Orleans, LA 70112 (Central Business District)
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The Ritz-Carlton, New Orleans
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Ranked #22 of 153 hotels in New Orleans
A recent review
4 of 5 stars reviewed yesterday
Howard R
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1,253 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (242)
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English first
5 reviews 5 reviews
4 of 5 stars Reviewed yesterday NEW

We stayed 3 nights at the Ritz and found it to be everything we wanted...close to the streetcar lines and close to the hustle and bustle of the French Quarter (but not too close). The staff was top notch from the valets and doormen to the front desk, concierge and waitstaff. Everyone was quick with the friendly greeting and willing,... More

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south florida
Top Contributor
120 reviews 120 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Old world charm with all of the amenities! One of the best lounges with Jazz master, Jeremy Davenport. The rooms are clean and comfortable with all of the Ritz amenities. Common areas are wonderful but what stands out here is the staff. They will go the extra mile to make sure your stay is a comfortable one. Located 1 block... More

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New Orleans, Louisiana
1 review
1 of 5 stars Reviewed 3 days ago NEW

We booked a suite for one night on 7/19/14 by calling the hotel directly. The cost was $599 plus all the parking fees. When we booked I was very specific that I wanted a 2 queen bed room with a sleeper couch. I let the hotel know this was a joint bachelor/bachelorette event for us in NOLA and this set... More

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JOliver-GM, General Manager at The Ritz-Carlton, New Orleans, responded to this review

Dear Mr. JohnHarr318, Thank you for sharing your feedback with the Trip Advisor Community regarding your recent experience at The Ritz-Carlton, New Orleans. I have reviewed your comments posted and I am personally following up with the departments responsible. Please forgive us for any inconvenience this may have caused. I do hope the Bachelor/Bachelorette Party weekend was still a memorable... More

Washington DC
Top Contributor
52 reviews 52 reviews
25 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Staff: Every staff person was friendly and genuine. No way to improve the staff here. Pros: - staff, clean, bright, courtyard, cocktails, service, quiet Cons: - live band from 5:30 on in the bar some nights (loud), broken up layout, weight room a bit small Go back? Yes, I would. Right on Canal St. which is sort of like the... More

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Houston, Texas
12 reviews 12 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

This is one go the top hotels I have stayed in. I had a room on the club level and they really take care of you! Free everything! This was my first time staying on a club level of a hotel. I was in town on business with several others. The location is fantastic. It was pretty safe outside at... More

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New Orleans, Louisiana
19 reviews 19 reviews
19 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 1 week ago

I am a native New Orleanian and recently stayed at the Ritz-Carlton for a bachelorette party I hosted for a college friend. We had a block of three rooms. I have stayed at the Ritz about 4-5 other times since it opened, and it is always a delight. This time, however, required a special review on Trip Advisor because it... More

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Houston, Texas
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 1 week ago

My husband and I stayed July 11th - 13th I will start with the one and only issue.. The elevators to the rooms are quite slow. If you are in a hurry and there are lot of people, epp! You might get upset. I heard several people complain about this and one lady told me directly she had been waiting... More

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14 reviews 14 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I think this hotel is just a bit shy of perfection as it does not have a pool on-site. There is a wave/lap pool located in the Spa area - however, nothing outdoors. You can use the facilities at the Mariott just down the street - just need to present your card key to the Marriott hotel staff, which could... More

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Nassau, New Providence Island
1 review
5 of 5 stars Reviewed 3 weeks ago

The Ritz Carlton New Orleans was a wonderful hotel experience from check in to check out! Get the club access it was amazing, the lounge, food & best concierge staff with a special shoutout to Janis, Sunday, and Wm. Russell! They were very helpful in making several reservations and offering ideas on sightseeing and dining. We had our dog and... More

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Senior Contributor
34 reviews 34 reviews
13 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you like Ritz Carlton's you will be happy with this one. It seems a little out of character in NOLA, since this is the capital of sleaze. Rooms are a decent size and the interior ones look out over a lovely courtyard. Courtyard was one of the best parts, had breakfast there as well as late evening coffee. The... More

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Hotel Summarization (Beta)

What travelers say

  • French quarter(76)
  • Club level(54)
  • Very nice(36)
  • Bourbon street(14)
  • Davenport Lounge(4)
  • Great location(4)
  • Only complaint(3)

Additional Information about The Ritz-Carlton, New Orleans

Address: 921 Canal Street, New Orleans, LA 70112
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Ritz-Carlton, New Orleans 4.5*
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Also Known As:
The Ritz-Carlton New Orleans Hotel New Orleans
New Orleans Ritz Carlton
Ritz New Orleans
Ritz Carlton New Orleans

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Hotel & grounds (35)
View from room (10)
Pool/beach area (5)
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Room/suite (8)
Hotel & grounds (4)
Dining (2)
Pool/beach area (1)
Other (6)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#5 Spa Hotel in New Orleans #8 Luxury Hotel in New Orleans #10 Business Hotel in New Orleans #18 Romantic Hotel in New Orleans #45 Family Hotel in New Orleans
Hotel Class
Official Description (provided by the hotel)
Closed due to damage from Hurricane Katrina until December, 2006. ... more   less 
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