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All 153 New Orleans hotels

The Ritz-Carlton, New Orleans

4.5 of 5 Hotel   |   921 Canal Street, New Orleans, LA 70112 (Central Business District)
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The Ritz-Carlton, New Orleans
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Ranked #27 of 153 Hotels in New Orleans
A recent review
4 of 5 stars reviewed yesterday
VowRenewalTravel Rockledge, Florida
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1,316 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (258)
Date | Rating
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  • French first
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  • Italian first
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English first
Rockledge, Florida
Top Contributor
121 reviews 121 reviews
23 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed yesterday NEW

I have previously written about the Ritz New Orleans. As with every Ritz, I find the bed and bedding to be fabulous, the best to sleep in. I would still like to see maybe 3 options in terms of food service, simple N'Orleans fare (tourist stuff) such as Po Boys, Jambalaya, Red Beans and Rice, for a reasonable price, maybe... More

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Top Contributor
98 reviews 98 reviews
29 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I love this hotel! The room was excellent- bed very comfortable! Room was near the elevator but oh so quiet. The furnishings in this hotel are very elegant & the customer service is top notch. Location is within walking distance to everything in French Quarter. I honestly can't say ONE bad thing about this hotel. Food service at the mtg... More

Was this review helpful? Yes 1
Lafayette, Louisiana, United States
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We are Marriott Rewards members, and this was our first experience at the Ritz. Hands down, the most beautiful and functional bathrooms we have seen in any hotel, and the valet and front desk personnel excel in their craft. Scented candles keep the property wonderfully aromatic, and the entrance, lobby and hallway a/c create welcome respite from Louisiana summer humidity.... More

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Houston, Texas
15 reviews 15 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I am not normally a fan of the Ritz-Carlton chain but I must say that I thoroughly enjoyed my stay at this one. The decor was up-to-date and looked very nice. The hotel was clean and tidy, just as you would expect from a Tier 3 property. The staff was courteous. The views aren't stellar, but as to be expected... More

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12 reviews 12 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel is just ok. The rooms are nothing special. In fact, the lack of counter space in the bathroom is obnoxious. The band and wait staff at the bar are great, though! That band is the epitome of New Orleans.

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

I guess the hype did not live up to my expectations. I was not impressed. My first time in New Orleans and after 2years of no vacation and not getting to celebrate our 5year anniversary I was excited to come here. I imagined that you would get what you pay for, but not so here at the Ritz. The rooms... More

Was this review helpful? Yes 1
Denver, Colorado
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We checked in for a long weekend and as usual the Ritz doesn't miss a beat. We chose to stay on the club level and as we wandered in and out the the hotel, enjoyed the friendly welcome of Madeliene and the lovely snacks and drinks throughout the day. We stayed in room 986 and it was beautifully furnished and... More

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15 reviews 15 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My wife and I work hard. We treated ourselves to a long weekend in new Orleans at the ritz. I recently stayed at the Ritz in Amelia Island on business - it was amazing. The one in NO. Not so. Overall good service, my wife enjoyed the spa, location was good. When you are expecting great - little things add... More

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JOliver-GM, General Manager at The Ritz-Carlton, New Orleans, responded to this review

Dear Tally Baseball Family, Thank you for sharing your feedback with the Trip Advisor community. I sincerely apologize for the issues that occurred during your stay. Please know we take your comments very seriously and I will personally address them with the individuals responsible for these areas. I hope that we will have an opportunity to serve you once again... More

Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Check-in - You have to take ground floor elevator to third floor to get to front desk. Very easy though. Check-in was a breeze and Annette was extremely courteous. Room - Room was on 5th floor room 570 overlooking courtyard. Amazing suite. As you go in there's a half bath then the living area. Large bedroom and large bathroom. Large... More

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Alameda, California
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This was by far one of the most incredible hotel experiences I have ever had. My three collegues (frinds forever now!) and I decided we needed a get away before returning back to teaching. I highly recommend gathering friends and heading to "The Ritz" in NOLA. Nearly every person that worked with us in the restaurant, bell men and front... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • French quarter(70)
  • Club level(50)
  • Very nice(35)
  • Bourbon street(14)
  • Davenport Lounge(4)
  • Great location(4)
  • Only complaint(3)

Additional Information about The Ritz-Carlton, New Orleans

Address: 921 Canal Street, New Orleans, LA 70112
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Ritz-Carlton, New Orleans 4.5*
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Also Known As:
The Ritz-Carlton New Orleans Hotel New Orleans
New Orleans Ritz Carlton
Ritz New Orleans
Ritz Carlton New Orleans

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Hotel & grounds (4)
Room/suite (8)
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