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All 154 New Orleans hotels

The Ritz-Carlton, New Orleans

4.5 of 5 Hotel   |   921 Canal Street, New Orleans, LA 70112 (Central Business District)
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The Ritz-Carlton, New Orleans
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Ranked #28 of 154 Hotels in New Orleans
A recent review
5 of 5 stars reviewed 2 days ago
eatingcharmcity BALTIMORE
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1,347 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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BALTIMORE
Top Contributor
66 reviews 66 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I had the best massage of my entire life here - I think her name was Antionette - something with an A. I have a lot of tension in my neck and back and I couldn't have been happier with the service. Plus, the amenities are quite impressive - mentholated steam room, sauna and relaxation room. The shower between those... More

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Cuyahoga Falls, Ohio
Contributor
17 reviews 17 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is a great hotel. Clean, nice staff and only 2 blocks from Bourbon street. However, it's right on the edge of the bad area. People fighting in the streets. Homeless laying in doorways. Love their courtyard.

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Murphy, Texas
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Spent a memorable girls weekend with my sisters in New Orleans this past weekend. We booked a suite at the Ritz-Carlton and were pleasantly surprised...again and again and again. The property is truly beautiful. It was clean. The staff was especially kind and upbeat and totally accommodating. The suite was extremely spacious and tastefully decorated. We ordered room service and... More

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Cape town
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

A bit on the pricey side but you get what you pay for. Great Checkin service and willingness to go out of their way and all pre ordered requirements set up before I arrived Very nice rooms, a bid dated but that may be the theme. Only quirk was the curtains did not close flush so let a stream of... More

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NYC
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Conveniently located right off the French Quarter, the Ritz is opulent and lovely. Had an absolutely amazing spa day there celebrating a good friend's birthday. Best massage I've ever had. Thank you Michael! Attentive staff, lovely locale.

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Orlando, Florida
Top Contributor
134 reviews 134 reviews
10 hotel reviews
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed 1 week ago

I am rating this hotel on the basis that it is a 5 out 5 star hotel. We stayed at the hotel 5 nights. We have stayed at numerous Ritz Carlton(s). Please see the outstanding experience we had at the Ritz Carlton in Berlin that we posted on Trip Advisor. Also, this is the first time I have ever posted... More

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JOliver-GM, General Manager at The Ritz-Carlton, New Orleans, responded to this review

Dear Adam080, Thank you for sharing your comments with the Trip Advisor Community regarding your recent stay at The Ritz-Carlton, New Orleans. Your concerns are legitimate ones and I am very sorry for the experience we provided. Clearly, this does not measure up to our standards of excellence. We definitely fell short. Please accept my sincerest apology. I can assure... More

England, United Kingdom
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

The build up to our stay was very promising, personal emails asking did we need anything in advance the whole process filled us with excitement of what was to come..... Omg what a let down.. Firstly the pros.The valet and staff are amazing, Michael on the desk ..wonderful! They surprised me with a bottle of champagne and cake for my... More

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JOliver-GM, General Manager at The Ritz-Carlton, New Orleans, responded to this review

Dear Tracey903, Thank you for sharing your comments with the Trip Advisor Community regarding your recent stay at The Ritz-Carlton, New Orleans. I am so very sorry that we did not fulfill your expectations. Your concern with our buffet is certainly a serious one. I have personally received your concern with our restaurant manager as well as our Executive Chef... More

boston
Contributor
18 reviews 18 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Can't beat the location 2 blocks from Bourbon street. Love the service (twice a day room service including refreshing bottled water and towels). Lobby on 3rd floor with outdoor space is nice. Standard rooms a good size. Upscale baths.

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Saratoga, California
Contributor
11 reviews 11 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at Ritz Carlton because of it's dependable high quality and service. While this Ritz was very nice, it could use some updating. Decor is looking a bit tired. Also, house cleaning was not at a 5 star standard. They came late afternoon, sometimes not at all. We prefer housekeeping to come in the morning, when we are out,... More

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Palm Springs, California
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff is astonishing!!!! From the moment we arrived at the garage and were warmly greeted by Jay, to the moment we retrieved our car three days later, everything about our visit was perfection. The grandeur of the hotel is breathtaking and fits seamlessly with the superior graciousness and professionalism of the staff. We were upgraded to a suite and... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • French quarter(61)
  • Club level(45)
  • Very nice(34)
  • Bourbon street(14)
  • Davenport Lounge(4)
  • Great location(4)
  • Only complaint(3)

Additional Information about The Ritz-Carlton, New Orleans

Address: 921 Canal Street, New Orleans, LA 70112
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Ritz-Carlton, New Orleans 4.5*
Number of rooms: 452
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Also Known As:
The Ritz-Carlton New Orleans Hotel New Orleans
New Orleans Ritz Carlton
Ritz New Orleans
Ritz Carlton New Orleans

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