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The Ritz-Carlton, New Orleans

4.5 of 5
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921 Canal Street, New Orleans, LA 70112
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Complimentary Breakfast
The Ritz-Carlton, New Orleans
Best prices for: 1 room 1 guest
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Ranked #25 of 156 Hotels in New Orleans
A recent review
5 of 5 stars reviewed 4 days ago
Elliot H Chicago, Illinois
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1,503 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
Contributor
13 reviews 13 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Beautiful and clean hotel. Relatively inexpensive if you catch it on the right week. The best part about the hotel is it's right near everything. Easy walk to Bourbon Street and to the casino. Really enjoyed the hotel and it's always my 1st choice in the NO.

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Huntington Beach, California
Top Contributor
120 reviews 120 reviews
31 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

As expected, the service at the Ritz Carlton is top-notch. From Justin who helped us with our day trip with Airboat Adventures before we arrived, Tupper who checked us in, and the many others from the doormen to valet, we were not disappointed. Loved our stay with them. Location is perfect on Canal Street and one block from Bourbon St,... More 

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Houston, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

I was pleased with the overall character of the hotel from the welcome to the bar and service. The coffee bar in the lobby makes up some very nice coffee to accompany the tasty breakfast snack assortment. After a long day, the lounge is a comfortable and relaxing place to spend some time unwinding. The most surprising and welcomed part... More 

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Detroit, Michigan
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 1 week ago

I'm used to impeccable service and facilities at Ritz Carlton hotels. Unfortunately, this wasn't the case here. The Windsor Court, our usual hotel was booked, so we decided to go to the Ritz. Lots of small off notes. The bell person gave us a friendly greeting but didn't offer to take the bags. There's a small flight of steps from... More 

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JOliver-GM, General Manager at The Ritz-Carlton, New Orleans, responded to this review

Dear Camdeca, Thank you for sharing your comments with the Trip Advisor Community regarding your recent experience while staying at The Ritz-Carlton, New Orleans. I apologize for the inconveniences you encountered throughout your stay. Our Credo states that “we pledge to provide the finest personal service and facilities for our guests.” After reviewing your comments we certainly missed the mark... More 

Atlanta
Top Contributor
102 reviews 102 reviews
29 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent a quick weekend in NOLA, recently. The Ritz was a great "home base" - close to the excitement of bourbon street, the stops on Royal and the streetcar on St. Charles -- all within walking distance to the Ritz. The rooms were outstanding. We were spread across several floors and each party had a great room. Highlights: -... More 

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Midlothian, Virginia
Top Contributor
84 reviews 84 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a little older ritz but still nice. They were always helpful and service was good. The jazz band on Friday and Saturday night is fantastic. Reminded me of Michael Boble. Also the beignets were the best I've ever had. Only problem we had was not having enough faucet pressure.

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JOliver-GM, General Manager at The Ritz-Carlton, New Orleans, responded to this review

Dear Olsonclan, Thank you for sharing your comments with the Trip Advisor Community regarding your recent experience with us at The Ritz-Carlton, New Orleans. I was pleased to learn that your stay was enjoyable. I do apologize for the low water pressure that you encountered during your stay. We are currently working on minimizing defects of this type. We want... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Platinum status with Ritz and I always have a excellent stay here. Older hotel great location and very charming. Get the rooms that face the indoor patio. My wife and I love winding down the day with Jazz at the Davenport. Beignets are better than Cafe du Monde. Hot water in the shower not working well one morning for us... More 

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Senior Contributor
26 reviews 26 reviews
24 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Typical Ritz Carlton, very nice, however I was charged for laundry when I did not have the service. It was corrected. Rooms were very ornate and classic. Marble bathroom, fixtures were dated. Carpets in the hall could use cleaning. Breakfast was great. Workout facilities were great. Lobby is on the 6th floor. A little far the quarter, yet on canal... More 

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Kountze, Texas
Top Contributor
98 reviews 98 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 1 week ago

I visited the spa here by recommendation of a friend who had been before and I was told that this was THE Spa to visit in New Orleans as it was highly rated. After making an appointment for a manicure/pedicure, I was excitedly awaiting my appointment time the next morning. I normally don't treat myself to such a luxury, but... More 

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JOliver-GM, General Manager at The Ritz-Carlton, New Orleans, responded to this review

Dear Susan C, Thank you for taking the time to share your recent experience in our Spa Salon. I appreciate your comments regarding our nail technicians, Salon décor, Gift Shop and overall experience. Our goal is to provide the finest personal service and facilities. We will use your feedback to gain a better understanding of how we can enhance this... More 

New Jersey
Contributor
16 reviews 16 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

The Ritz is always my first choice when visiting my son at Tulane. It's quite a distance from campus, but I love the fact that it's in the heart of the French Quarter, with so many great shopping and dining options near by. The staff is amazing--- specifically Rudy the Concierge who has never disappointed us with his restaurant recommendations.... More 

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Hotel Review Summarization

What travelers say

  • French quarter(39)
  • Club level(27)
  • Very nice(23)
  • Bourbon street(10)
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