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All 153 New Orleans hotels

The Ritz-Carlton, New Orleans

4.5 of 5 Hotel   |   921 Canal Street, New Orleans, LA 70112 (Central Business District)
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The Ritz-Carlton, New Orleans
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81%
Ranked #25 of 153 hotels in New Orleans
A recent review
3 of 5 stars reviewed 2 days ago
HarlanJF St. James, New York, United States
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1,257 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (244)
Date | Rating
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English first
St. James, New York, United States
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stay at the Four Seasons and Ritz-Carltons somewhat regularly and I have to say I was a little disappointed with this one. The lower floors smelled like bleach all the time and the carpeting in our room was pretty beat. It sort of looked clean, but when I wiped up a little water that I spilled the washcloth was... More

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Contributor
15 reviews 15 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We selected the Ritz for the July 4th weekend Essence Festival and it was the right decision. From its prime location on Canal to the superb service, it was by far our best stay ever in New Orleans. What I liked most about the hotel was the ambience. The decor is definitely centered with a French flair without being too... More

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New York
Contributor
16 reviews 16 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

First time here what a wonderful place and staff. After a tough day it was nice to be greeted with a smile at the front desk. Christine was a great and made my check in flawless. She was also very knowledgeable about the area and provided me with the information I needed to get to my morning appointment.

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Baton Rouge, Louisiana
Senior Contributor
49 reviews 49 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

From the valet parking, JJ, to the servers at the reception, smiles, greetings and assistance was over the top!! I appreciated everyone especially since I was on crutches wearing a soft cast. The room was kinda small and having the dressing table right in front of the door was just plain dumb. Every time someone knocked, you had to get... More

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Baton Rouge, Louisiana
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My partner and I decided to take a quick weekend getaway for my birthday. I selected the Ritz-Carlton because I wanted to see if it stands to its wonder reputation. In most regards, it's an amazing hotel. It's definitely one of the top 5 hotels in NOLA. The Ritz-Carlton is in a very conveniently location (Canal street) right on the... More

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Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 6 days ago NEW

We stayed 3 nights at the Ritz and found it to be everything we wanted...close to the streetcar lines and close to the hustle and bustle of the French Quarter (but not too close). The staff was top notch from the valets and doormen to the front desk, concierge and waitstaff. Everyone was quick with the friendly greeting and willing,... More

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south florida
Top Contributor
125 reviews 125 reviews
17 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

Old world charm with all of the amenities! One of the best lounges with Jazz master, Jeremy Davenport. The rooms are clean and comfortable with all of the Ritz amenities. Common areas are wonderful but what stands out here is the staff. They will go the extra mile to make sure your stay is a comfortable one. Located 1 block... More

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New Orleans, Louisiana
1 review
1 of 5 stars Reviewed 1 week ago

We booked a suite for one night on 7/19/14 by calling the hotel directly. The cost was $599 plus all the parking fees. When we booked I was very specific that I wanted a 2 queen bed room with a sleeper couch. I let the hotel know this was a joint bachelor/bachelorette event for us in NOLA and this set... More

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JOliver-GM, General Manager at The Ritz-Carlton, New Orleans, responded to this review

Dear Mr. JohnHarr318, Thank you for sharing your feedback with the Trip Advisor Community regarding your recent experience at The Ritz-Carlton, New Orleans. I have reviewed your comments posted and I am personally following up with the departments responsible. Please forgive us for any inconvenience this may have caused. I do hope the Bachelor/Bachelorette Party weekend was still a memorable... More

Washington DC
Top Contributor
52 reviews 52 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Staff: Every staff person was friendly and genuine. No way to improve the staff here. Pros: - staff, clean, bright, courtyard, cocktails, service, quiet Cons: - live band from 5:30 on in the bar some nights (loud), broken up layout, weight room a bit small Go back? Yes, I would. Right on Canal St. which is sort of like the... More

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Houston, Texas
Contributor
12 reviews 12 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is one go the top hotels I have stayed in. I had a room on the club level and they really take care of you! Free everything! This was my first time staying on a club level of a hotel. I was in town on business with several others. The location is fantastic. It was pretty safe outside at... More

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Hotel Summarization (Beta)

What travelers say

  • French quarter(75)
  • Club level(54)
  • Very nice(36)
  • Bourbon street(14)
  • Davenport Lounge(4)
  • Great location(4)
  • Only complaint(3)

Additional Information about The Ritz-Carlton, New Orleans

Address: 921 Canal Street, New Orleans, LA 70112
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Ritz-Carlton, New Orleans 4.5*
Reservation Options:
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Also Known As:
The Ritz-Carlton New Orleans Hotel New Orleans
New Orleans Ritz Carlton
Ritz New Orleans
Ritz Carlton New Orleans

294 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#5 Spa Hotel in New Orleans #8 Luxury Hotel in New Orleans #11 Business Hotel in New Orleans #23 Romantic Hotel in New Orleans #45 Family Hotel in New Orleans
Hotel Class
Official Description (provided by the hotel)
Closed due to damage from Hurricane Katrina until December, 2006. ... more   less 
Number of rooms
452

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