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The Ritz-Carlton, New Orleans

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4.5 of 5
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921 Canal Street, New Orleans, LA 70112
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The Ritz-Carlton, New Orleans
The Ritz-Carlton, New Orleans
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1,860 Reviews from our TripAdvisor Community

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Palm Springs, California
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

From the moment we arrived to the moment we checked-out, The Ritz Carlton New Orleans really did redefine excellence. It started with a cheerful doorman that directed us to the front desk where we met Theresa, the most charming helpful check-in clerk who made us feel welcome and important. She quickly took care of our reservation and even escorted us... More 

Helpful?
2 Thank Stratagee
Columbus, Ohio
Level Contributor
51 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel was beautiful. I was here for two nights on business. You are close to a lot of a great restaurants and a stones throw from Bourbon street. They have a gorgeous garden courtyard and plenty of quiet places to get some work done. I would highly recommend this hotel to anyone staying in New Orleans.

Helpful?
Thank ScottFred84
Gunter, TX
Level Contributor
164 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We spent five days at the Ritz this year during Christmas. Place is just fantastic, the service is great and the location is perfect. Just off Bourbon street, but quite and comfortable. The bar is great for drinks and make sure to catch Jeremy Davenport. If you are there for Christmas make sure to have dinner at the hotel.

Helpful?
Thank CarnivoreGunter_TX
Greenwell Springs
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We went to New Orleans for a quick trip to see Motown at the Saengar Theatre and stayed at the Ritz Carlton Club Level. The staff at the Ritz are all top notch. From the moment you pull in to valet your vehicle, the bellmen, the front desk, the club level, the turndown service anyone that you may have contact... More 

Helpful?
Thank Stephanie K
Orlando, United States
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel is a configuration similar to others where you take one elevator to the third floor to check-in and another elevator to get to your room. Good for security but slightly inconvenient. I was at a conference on the level between the entrance level and the check-in level, so I had to take two elevators everytime I went from... More 

Helpful?
Thank Charles P
Nashville, Tennessee
Level Contributor
93 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel couldn't be more perfectly located to enjoy all that New Orleans has to offer. Of course, the Ritz service is apparent throughout; an e-mail to the concierge got me two Central Grocery muffalettas packed for travel and delivered to my room on the morning of my departure. Got a great rate through American Express, and an upgrade to... More 

Helpful?
Thank MDGesq
Dallas, Texas
Level Contributor
37 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great Hotel in a central location... It is very clean... The staff is very nice and they all act as though they really care. It is easy to get anywhere in the central part of New Orleans. Great place for meet clients or customers.

Helpful?
Thank K B
New York City, New York
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Beautiful courtyard and wonderful live Jazz in the bar every evening. Rooms and service are what you would expect from the Ritz. Great location, very close to the French Quarter. Nice spa but nothing outstanding, had a good facial. The concierge arranged an airboat ride for us in the Everglades, which we enjoyed. This hotel is a great option when... More 

Helpful?
Thank CARokoNYC
Chicago
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

My wife and I spent a weekend (Fri/Sat/Sun) at the Ritz Carlton for our 26th wedding anniversary a few weeks ago. While the hotel is nice and is in a good location, the customer service is certainly not up to the usual Ritz standard. When we arrived at 1:30, our room was not available. I understand that this can happen,... More 

Helpful?
1 Thank Derek S
JOliver-GM, General Manager at The Ritz-Carlton, New Orleans, responded to this review

Dear Derek S, Thank you for sharing your comments with the Trip Advisor Community regarding your recent experience at The Ritz-Carlton, New Orleans. I am sad to learn that we did not provide the service for which The Ritz-Carlton stands. I would like to apologize for not recognizing your 26th anniversary. We certainly missed an opportunity to provide a unique... More 

Chicago, Illinois
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I visited this property last year during Mardi Gras. Most hotels were sold out and I used Amex FHR to book Ritz for 2 nights. We were upgraded to a suite on the first night, but had to move down to a bigger size regular room for the second night. I would prefer to stay at the bigger size room... More 

Helpful?
Thank Airplane787
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Neighborhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
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