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All 153 New Orleans hotels

The Ritz-Carlton, New Orleans

4.5 of 5 Hotel   |   921 Canal Street, New Orleans, LA 70112 (Central Business District)
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The Ritz-Carlton, New Orleans
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Ranked #27 of 153 Hotels in New Orleans
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1,325 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (259)
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12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

We had a beautiful room and the location is great. However, service was spotty. The front desk was excellent, but service in the bar/restaurant was mediocre. The furnishing were rich, but there were many little marks on the wall (that I could have fixed with a "Mr. Clean" wall sponge), broken shower curtains, and an inability to obtain an extra... More

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Top Contributor
113 reviews 113 reviews
30 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A fine luxurious hotel, this place is second to only the Windsor Court for New Orleans stays. Much more convenient to the French Quarter, too! First class accommodations, staff, deco, etc. Great jazz playing nightly (?) on lobby level in the Davenport Lounge. I highly recommend staying here. Also, Deanie's Seafood is diagonal from the rear entrance to the Ritz.... More

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El Paso, Texas
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Very close to Bourbon St. The service was not as great as other Ritz but such a historic building makes up. Room was not very clean; there were Cheetos on carpet next to bed. My sat was in 9/2012 hopefully things are better

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New Jersey
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

My second time in New Orleans and I was lucky that my business trip had me stay at the Ritz Carlton. Wonderful service and the rooms were great. Enjoyed the outside courtyard to read my book in the afternoon. Some perks: 1. water and towels for the morning runners 2. Lovely candle scent burning to have hallways smell special (I... More

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Fairfield, CT
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked a 2 night stay via the AMEX Fine Hotel program. As a Silver Elite member of the Ritz-Carlton Rewards program I can say this was a nice hotel, but not the best one in their chain. The staff at check-in weren't especially friendly. I was informed their were no upgrades available but they would find me a nice... More

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JOliver-GM, General Manager at The Ritz-Carlton, New Orleans, responded to this review

Dear LuxTravel_8, Thank you for sharing your comments with the Trip Advisor Community regarding your recent stay at The Ritz-Carlton, New Orleans. I would like to apologize for the issues that you experienced. We value your comments and will use them to improve the service and products we offer our guests. I do hope that you will give us another... More

New York City, New York
Top Contributor
430 reviews 430 reviews
73 hotel reviews
319 helpful votes 319 helpful votes
4 of 5 stars Reviewed 1 week ago

Hidden on the Iberville Side of this large(592 rooms) hotel is the Eeevator to the club rooms. They give one a private and comfortable nesst to tour the adjacent French Quarter or to hop on the trolley that runs along the Canal Street entrance. The rooms have been reone and for my needs I woule much rather they not installed... More

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Pittsburgh, Pennsylvania
Top Contributor
148 reviews 148 reviews
18 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The Ritz is an older inner city hotel that has been refurbished. The rooms are nice. Wifi is fast, beds are comfortable and food is very good. The shower water does take a long time to heat up and the shower floor being marble can be slippery.

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Yorba Linda, California
Top Contributor
87 reviews 87 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It's right around the corner from Bourbon street and walking distance to shopping and a casino. The hotel overall has great food and a great lounge with jazz music. I was here on business and the facilities were great. New equipment in the gym. Well worth the stay here!

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17 reviews 17 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is definitely one of the finer hotels on Canal Street. Within two blocks of the Quarter, you cannot get any closer. Nothing really can beat a stay at the Ritz Carlton and this property does not disappoint. I really enjoyed the courtyard off the lobby full of wonderful seating, wrought iron gas lamps, overflowing with plants and flowers. Pull... More

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Rockledge, Florida
Top Contributor
137 reviews 137 reviews
26 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have previously written about the Ritz New Orleans. As with every Ritz, I find the bed and bedding to be fabulous, the best to sleep in. I would still like to see maybe 3 options in terms of food service, simple N'Orleans fare (tourist stuff) such as Po Boys, Jambalaya, Red Beans and Rice, for a reasonable price, maybe... More

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Hotel Summarization (Beta)

What travelers say

  • French quarter(65)
  • Club level(45)
  • Very nice(35)
  • Bourbon street(14)
  • Davenport Lounge(4)
  • Great location(4)
  • Only complaint(3)

Additional Information about The Ritz-Carlton, New Orleans

Address: 921 Canal Street, New Orleans, LA 70112
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Ritz-Carlton, New Orleans 4.5*
Number of rooms: 452
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Also Known As:
The Ritz-Carlton New Orleans Hotel New Orleans
New Orleans Ritz Carlton
Ritz New Orleans
Ritz Carlton New Orleans

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