We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 153 New Orleans hotels

The Ritz-Carlton, New Orleans

4.5 of 5 Hotel   |   921 Canal Street, New Orleans, LA 70112 (Central Business District)
Hotel website
Hotel packages
Hotel amenities
Special Offer
Complimentary Breakfast
Save Saved
You added The Ritz-Carlton, New Orleans to your Saves list
The Ritz-Carlton, New Orleans
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
81%
Ranked #27 of 153 hotels in New Orleans
A recent review
5 of 5 stars reviewed yesterday
Sunrisederm Fairhope, Alabama
  • Overview
  • Reviews (1,288)
  • Photos (299)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (250)
  • Location
  • More
true
Write a Review

1,288 people have reviewed this hotel

Traveler rating
    710
    333
    133
    76
    36
See reviews for
171
453
42
303
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (250)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Fairhope, Alabama
Senior Contributor
39 reviews 39 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just swung by for an overnight last weekend. Standard great service and beautiful rooms. The lounge is hopping on a Saturday night, and Jeremy Davenport and his band are terrific. This is the only place we stay when we want to be close to the French Quarter, as the experience is top notch and location is fantastic. We also used... More

Was this review helpful? Yes
Contributor
20 reviews 20 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This place is over the top nice. Rooms are super clean. You walk in and the room screams luxury. And it doesn't stop there. Service was above and beyond. Talk about making our stay unforgettable. The hotel customer service found out that my daughter was celebrating a birthday during our stay. Sure enough there was a card and a gift... More

Was this review helpful? Yes
Los Angeles, California
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed at the Ritz Carlton for 3 nights to move our daughter into college. The hotel itself was lovely, although a little dark, and had an odd layout. We had to use several elevators and walk across the hotel just to get to our room. Other than that, the food at the restaurant was exquisite with great, live music.... More

Was this review helpful? Yes
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just what you'd expect from The Ritz Carlton. Great historic building, great location, excellent service. Within walking distance to lots of shops and restaurants. The bistro in the hotel was great also.

Was this review helpful? Yes
Contributor
13 reviews 13 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Love this historic building. The authentic post Katrina restored architecture speaks volumes. Loved the internal courtyard but wish the pool wasn't in the basement. Great music and fun times. Definitely recommend.

Was this review helpful? Yes
Houston, Texas
1 review
5 of 5 stars Reviewed 1 week ago NEW

This review is wayyy overdue. My wife and I stayed here for a weekend in July. I love the heavy culture of the French Quarters and the City of New Orleans. It was a 5 star experience from the phone call I made to set the reservation, to John(valet extraordinaire) closing my driver door of my Jag waving bye as... More

Was this review helpful? Yes
New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Beautiful hotel. Smelled beautiful, looked beautiful. Great location. Can not say enough good things about it. The room was beautiful. Its a stagger away from the great nite life. Close enough to shops.

Was this review helpful? Yes
Abbotsford, Canada
Contributor
17 reviews 17 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Ritz for 4 nights in Aug 2014 for your wedding anniversary. The staff treated us well, always a smile and a "welcome back" when we would return from our day out. Housekeeping stopped by to make sure everything was good in our room and that we were not missing anything. Spent time in the lounge and... More

Was this review helpful? Yes
Tallahassee, Florida
1 review
5 of 5 stars Reviewed 1 week ago

The service at the Ritz Carlton in downtown New Orleans was awesome! The hotel is an oasis in the heart of downtown located near several great restaurants. The staff was very helpful and accommodating. I would recommend this hotel for business or pleasure.

Was this review helpful? Yes
Shelton, Connecticut
Contributor
11 reviews 11 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed with my 14 year old daughter and three year old mini schnauzer. The hotel is pet friendly and very accomodationg. The stay was fabulous from the time we arrived until we left. We stayed 7 days and it was a great stay!! Staff very polite and helpful. Unable to stay with family this trip, but will definitely return because... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage The Ritz-Carlton, New Orleans, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Ritz-Carlton, New Orleans? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • French quarter(72)
  • Club level(52)
  • Very nice(36)
  • Bourbon street(14)
  • Davenport Lounge(4)
  • Great location(4)
  • Only complaint(3)

Additional Information about The Ritz-Carlton, New Orleans

Address: 921 Canal Street, New Orleans, LA 70112
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Ritz-Carlton, New Orleans 4.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Marriott, Orbitz, Booking.com, Tingo, Travelocity, Priceline, BookingOdigeoWL, Hotels.com, Otel and Venere so you can book your The Ritz-Carlton, New Orleans reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Ritz-Carlton New Orleans Hotel New Orleans
New Orleans Ritz Carlton
Ritz New Orleans
Ritz Carlton New Orleans

299 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (279)
Viewed
Hotel & grounds (36)
Viewed
Room/suite (70)
Viewed
Dining (18)
Viewed
Bathroom (22)
Viewed
View from room (10)
Viewed
Pool/beach area (5)
Viewed
Business center/function rooms (1)
Viewed
Other (117)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (8)
Viewed
Dining (2)
Viewed
Pool/beach area (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in New Orleans with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#5 Spa Hotel in New Orleans #10 Luxury Hotel in New Orleans #12 Business Hotel in New Orleans #22 Romantic Hotel in New Orleans #41 Family Hotel in New Orleans
Hotel Class
Official Description (provided by the hotel)
Closed due to damage from Hurricane Katrina until December, 2006. ... more   less 
Number of rooms
452

Questions & Answers

Questions? Get answers from The Ritz-Carlton, New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer