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All 153 New Orleans hotels

The Ritz-Carlton, New Orleans

4.5 of 5 Hotel   |   921 Canal Street, New Orleans, LA 70112 (Central Business District)
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The Ritz-Carlton, New Orleans
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Ranked #27 of 153 hotels in New Orleans
A recent review
5 of 5 stars reviewed 2 days ago
trouble c Houston, Texas
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1,283 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (248)
Date | Rating
  • English first
  • French first
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  • Italian first
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English first
Houston, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

This review is wayyy overdue. My wife and I stayed here for a weekend in July. I love the heavy culture of the French Quarters and the City of New Orleans. It was a 5 star experience from the phone call I made to set the reservation, to John(valet extraordinaire) closing my driver door of my Jag waving bye as... More

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New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Beautiful hotel. Smelled beautiful, looked beautiful. Great location. Can not say enough good things about it. The room was beautiful. Its a stagger away from the great nite life. Close enough to shops.

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Abbotsford, Canada
17 reviews 17 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at the Ritz for 4 nights in Aug 2014 for your wedding anniversary. The staff treated us well, always a smile and a "welcome back" when we would return from our day out. Housekeeping stopped by to make sure everything was good in our room and that we were not missing anything. Spent time in the lounge and... More

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Tallahassee, Florida
1 review
5 of 5 stars Reviewed 3 days ago NEW

The service at the Ritz Carlton in downtown New Orleans was awesome! The hotel is an oasis in the heart of downtown located near several great restaurants. The staff was very helpful and accommodating. I would recommend this hotel for business or pleasure.

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Shelton, Connecticut
11 reviews 11 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Stayed with my 14 year old daughter and three year old mini schnauzer. The hotel is pet friendly and very accomodationg. The stay was fabulous from the time we arrived until we left. We stayed 7 days and it was a great stay!! Staff very polite and helpful. Unable to stay with family this trip, but will definitely return because... More

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Charlotte, North Carolina
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My wife and I were married in New Orleans and stayed at The Ritz-Carlton the Friday night of our wedding and the following Saturday night. Never had we experienced such a caring, kind and professional staff in any hotel we have stayed in. All of the staff made us real like we were celebrities. One of the employees, Thomas, somehow... More

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Denver, Colorado
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We got a great deal -- only $200/night -- much cheaper than any other Ritz I've looked at. So we came down to NOLA for our anniversary weekend. The staff was very friendly. I personally like a more modern/contemporary decor, but my wife said it was the nicest hotel she's ever stayed in. The best part, though, was coming in... More

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Madison, MS
18 reviews 18 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Don't be deterred by the scaffolding around the entrance to the hotel. The service and amenities are still great. There's also a little construction going on around the entrance to the gym but you can still get in to the very spacious cardio room and weight room. You'll want to take advantage of the nice cool cardio room for your... More

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New Orleans
Top Contributor
132 reviews 132 reviews
21 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 1 week ago

Here for a 2 day business seminar - gosh! Felt like vacation! The hotel is clean, plush, and smells wonderful in every room and corridor! The service is beyond excellent un every way; going above, beyond polite at every opportonity. Had several meals (300 plus attendees) and meals were akways served HOT, simultaneously, swiflty and always delicious! I had to... More

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Top Contributor
375 reviews 375 reviews
57 hotel reviews
113 helpful votes 113 helpful votes
5 of 5 stars Reviewed 1 week ago

The weather was heavenly last evening (not humid and in the lower 80s) and it was just lovely to sit on the patio surrounded by tons of green plants and relaxing water fountains. The drink selection is extensive and the staff is very attentive. I did not want to leave for dinner.

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Hotel Summarization (Beta)

What travelers say

  • French quarter(72)
  • Club level(53)
  • Very nice(36)
  • Bourbon street(14)
  • Davenport Lounge(4)
  • Great location(4)
  • Only complaint(3)

Additional Information about The Ritz-Carlton, New Orleans

Address: 921 Canal Street, New Orleans, LA 70112
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Ritz-Carlton, New Orleans 4.5*
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Also Known As:
The Ritz-Carlton New Orleans Hotel New Orleans
New Orleans Ritz Carlton
Ritz New Orleans
Ritz Carlton New Orleans

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Room/suite (70)
Dining (18)
Bathroom (22)
View from room (10)
Pool/beach area (5)
Business center/function rooms (1)
Other (117)

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Hotel & grounds (4)
Room/suite (8)
Dining (2)
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Other (6)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#5 Spa Hotel in New Orleans #10 Luxury Hotel in New Orleans #12 Business Hotel in New Orleans #22 Romantic Hotel in New Orleans #43 Family Hotel in New Orleans
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Official Description (provided by the hotel)
Closed due to damage from Hurricane Katrina until December, 2006. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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