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Doubletree by Hilton Hotel New Orleans

3.5 of 5
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300 Canal Street, New Orleans, LA 70130-1010
Doubletree by Hilton Hotel New Orleans
Best prices for: 1 room 1 guest
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Ranked #107 of 156 Hotels in New Orleans
A recent review
3 of 5 stars reviewed yesterday
Michele A Tonawanda, United States
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1,238 reviews from our community

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    107
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tonawanda, United States
2 reviews
3 of 5 stars Reviewed yesterday NEW

The room was small and had a faint smell of smokiness- and this was a no-smoking room. The bathroom was very tiny and could have used a dusting. They are still using glasses- who knows how they are cleaned! Use plastic and stay sanitary. Staff was very nice and friendly.

Review collected in partnership with DoubleTree by Hilton

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BATON ROUGE, United States
1 review
5 of 5 stars Reviewed yesterday NEW

The staff was friendly and helpful. Have not seen service like that in a long time. The room was clean and comfortable. Felt like i was at home. enjoyed the breakfast.The warm cookies was a nice touch. You guys are awesome !!!

Review collected in partnership with DoubleTree by Hilton

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Lake Charles, Louisiana
Top Contributor
71 reviews 71 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I don't know how long ago this hotel was built but it must have been a long time ago. Based on the condition of my room and its furnishings, room renovations are long, long overdue. I've added a few photos to point out some of the less than desirable features, like moldy caulk in the bathroom, bottom of bathroom door... More 

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Lumberton, United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

The room smelled musty. They purified it once, but it didn't help. They couldn't change my room. There was also blood on the side of the toilet that was apparent when I took a bath. For the money, this hotel isn't worth it. The desk and restaurant staff are nice, however.

Review collected in partnership with DoubleTree by Hilton

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Chicago, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Hotel is situated right across from the French Quarter, on Canal. Easy access to everything and quiet. The beds were comfortable and the rooms were clean. We were given a warm cookie upon arrival. Check in was prompt and the staff were helpful and polite.

Review collected in partnership with DoubleTree by Hilton

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Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

The room was clean. The staff was very friendly and helpful. The location can't be beat. Yes, it was a bit humid and warm, yes there were signs of rust in the bathroom and no vent or opening windows...welcome to New Orleans. I've stayed in much more expensive hotels here and had rooms much the same. I'll stay here when... More 

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Allentown, Pennsylvania
Top Contributor
83 reviews 83 reviews
18 hotel reviews
72 helpful votes 72 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Very disappointed in this Hilton. As a Hilton Honors Gold member I expect more from this brand. Breakfast was expensive. Gild members only get a discount off the buffet, not free breakfast. The room was rundown and dirty. The other guests were outrageously noisy and drink banging doors and screaming dorm the hallways from 1 to 4 in the morning... More 

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kenjackson23, General Manager at Doubletree by Hilton Hotel New Orleans, responded to this review

Your patronage is very important to us, and I am sorry that our efforts fell short of your expectations in some areas. Gold Honors members receive complimentary continental breakfast throughout the Hilton Brand. Here at the DoubleTree New Orleans we offer the value of the continental breakfast towards upgrades within the Food and Beverage outlets which includes PJ's coffee, lunch... More 

ventress, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

We have stayed at this Double Tree on many occasions. The location is convenient to the streetcar, Harrah's, many restaurants, River Walk and much much more. It is convenient to park your car and walk to all of these businesses not to mention safe.

Review collected in partnership with DoubleTree by Hilton

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Top Contributor
146 reviews 146 reviews
39 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Nothing fancy about the lobby but the rooms are large and well appointed. VERY close to Harrah's casino and walking distance to the French Quarter. It was a little far to walk back from Bourbon Street in the early morning hours so I did take a cab. Safe walk in early evening. Just wasn't comfortable walking back at 2am.

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Welsh, Louisiana
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Regretfully, we redeemed several Hilton HHonor Rewards for our weekend stay. Upon arrival (1 1/2 hours after Regular Check In Time) The Clerk advised that Our King Deluxe Room was not available but if we could settle for a Regular King Room we could check in. We asked how long of a wait for the room that we reserved. The... More 

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