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Doubletree by Hilton Hotel New Orleans

3.5 of 5
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300 Canal Street, New Orleans, LA 70130-1010
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Doubletree by Hilton Hotel New Orleans
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Ranked #112 of 155 Hotels in New Orleans
A recent review
4 of 5 stars reviewed 4 days ago
Chris W Toronto, Canada
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1,350 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto, Canada
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed during a conference in mid May. The hotel was very conveniently located between the convention centre and the French quarter. I left my suit with the front desk for dry cleaning. Unfortunately, the contractor damaged my suit. The staff at the hotel and the Hilton management handled it incredibly well and I can't say enough about the quality... More 

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5 of 5 stars Reviewed 4 days ago NEW

Stay here over Thanksgiving holiday 2014. We had nice & clean rooms for a great price. Bar on location serves great drinks. Location is great for visiting the French Quarter & downtown district. With in walking distance of WWII Museum.

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South Louisiana
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Double room was VERY small which can be very common in New Orleans. The ceilings were very low and seemed like the walls were closing in on us! A/C didnt really keep us cool during the night. Window area was very dirty and under the bed was disgusting! They certainly need to train there cleaning people better or at least... More 

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SAN DIEGO
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Superb Front Desk Staff. Made sure my stay was comfortable.Restaurant for breakfast I would not recommend. Location is great. Right across the street from Harrahs Casino. Highly recommend the shuttle in from the airport. When departing for airport, have bellman set you up to share a cab with other guests. Should then be around $20

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Dallas, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Excellent hotel, room was cleaned daily and timely. Food inside restaurant was excellent even had Cafe WOW attached that was perfect for a quick lunch. Price was perfect and location even better. I would recommend this hotel to family and friends as well as stay each time am in NOLA.

Review collected in partnership with DoubleTree by Hilton

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Zagreb, Croatia
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The entrance to the hotel was nice, clean but the temperature was freezing. The room was OK in size, but damp and not so clean. When we arrived we had to call the room service to change our linen because 2 pillowcases were dirty. There was also no trash can in the room so we requested one but during our... More 

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Wallingford, Connecticut
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I was in town for business and the location was good for the work I was doing, but it was also right near local attractions for dinner (and sightseeing if you have time). The staff - particularly the bellman and valet folks - were very friendly and helpful. The room was comfortable and the insulation was good and I did... More 

Review collected in partnership with DoubleTree by Hilton

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Louisiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

My husband and I went to New Orleans for the weekend of June 19th - 21st for a belated anniversary celebration. We didn't book until the last minute, so our choices were not great. We reluctantly booked at the Doubletree even though it wasn't the location we wanted. As it turned out, we didn't mind the location. The rooms were... More 

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gjguerra, Front Office Manager at Doubletree by Hilton Hotel New Orleans, responded to this review

Thank you very much for bringing this to our attention so that we can address our shortcomings. We do appreciate your taking the time to write so that we could extend a personal apology. I am sorry that we did not provide a rewarding experience during your visit, and more so for the less than empathetic way one of our... More 

Dayton, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

My stay at the hotel was excellent the hotel was accommodating, quiet, and exceeded my expectations. I was able to sleep well, work-out, and enjoy the swimming pool. I would highly recommend this hotel for any traveller.

Review collected in partnership with DoubleTree by Hilton

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Fairfax, Virginia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Not as nice as I've come to expect from Hilton. Staff were friendly but room was dark and dingy. No safe in the room which seems to be the norm lately. Housekeeping staff were very loud outside my door at 4 am. Long, loud conversation. I liked the outdoor pool on the 4th floor (I think it was the 4th... More 

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kenjackson23, General Manager at Doubletree by Hilton Hotel New Orleans, responded to this review

Thank you very much for taking the time to write. Your opinions and comments are very important to us and we appreciate you giving us the chance to address the items you mentioned. I do hope your overall visit was enjoyable. We appreciate your patronage and hope you will consider staying with us again the next time your travel plans... More 

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