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All 153 New Orleans hotels

Doubletree by Hilton Hotel New Orleans

3.5 of 5 Hotel   |   300 Canal Street, New Orleans, LA 70130-1010
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Ranked #94 of 153 hotels in New Orleans
A recent review
3 of 5 stars reviewed yesterday
Brian S New Orleans, United States
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900 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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English first
New Orleans, United States
1 review
3 of 5 stars Reviewed yesterday NEW

I was very disappointed at the cost of parking. The valet staff was not all that friendly. The room service was excellent and the check in "alisha" was very pleasant. The location was in a great place but they parked your car outside

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Grapeland, TX
Senior Contributor
44 reviews 44 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I am an Honors Member and probably will continue to stay with the Hilton name, but we just got back from the Doubletree in New Orleans and I got tired of the"Nickel and dime" charges they hit you for. $38 for valet only parking per night, plus $14.95 for internet, geez Hilton get a grip on reality. There are a... More

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1 review
2 of 5 stars Reviewed 2 days ago NEW

The double tree hotel downtown new orleans is in need of a serious makeover the rooms are dirty, furniture falling apart, paint peeling on doors, the rugs in the halls are visible dirty,dusts in the vents. However the hotelis in a great location. Hilton ,please clean th Doubletree Hotel.Thanks

Review collected in partnership with DoubleTree by Hilton

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White Lake, Michigan
1 review
2 of 5 stars Reviewed 3 days ago NEW

we arrived 2 hours early for check in...in hopes of getting in early...rooms werent ready, which was fine...at 3pm check-in time, we went up to front desk and rooms were still not ready...when i asked for a manager, because the girl was rude and could care less that we were standing there with my 2 kids and my 2 nephews...and... More

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White Lake, Michigan
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

rooms not ready at 3:00 pm check in time... we had gambled and arrived at 1 hoping for early check in...and waited in lobby until 3...than told rooms still not ready at our reserved check in time...staff was unapologetic and rude...offered no apologies...was 3:30ish by time we got 1st of our 2 rooms...an hour later they brought us keys to... More

Review collected in partnership with DoubleTree by Hilton

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Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed here during the Essence Festival weekend. I thought the staff was very pleasant and helpful. The pricing was too high for the rooms but I guess that's what hotels do when they're expecting a lot of people. Don't stay on the 4th floor on the poolside b/c you will be disturbed if there are a lot of people... More

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memphis, United States
1 review
1 of 5 stars Reviewed 3 days ago NEW

This experience on vacation has to be one of the worse vacations of my life. From the beginning of my stay to the end of my stay I received awful customer service from management. When arriving I had to wait an hour before i could check in due to housekeeping not having the rooms cleaned. The manager Jennifer thought it... More

Review collected in partnership with DoubleTree by Hilton

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Paulsboro
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Overall my experience was good. The staff was very friendly and helpful. The restaurant breakfast staff was Awesome. Kenneth one of the waiters should be promoted...He is a very hard worker and really enjoys what he does. The bathrooms are very small and the walls are thin. The beds were comfortable and housekeeping did a pretty good job of cleaning... More

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1 review
5 of 5 stars Reviewed 4 days ago NEW

I managed to lock my keys along with my brief case, purse, phone, etc. in my car. I went to the front desk and ask for help. they called for Keith and he promptly came to help me with my car. Keith was very gracious, patient and given some time was able to unlock my car. I'm very thankful for... More

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1 review
1 of 5 stars Reviewed 5 days ago NEW

Did not like my stay...will not stay at Double Tree again. Very disappointed was room and event pricing of a standard room with two queen beds. Location was good; staff personnel helpful but could not correct issue. Nothing more to really say. Did not like my stay...will not stay at Double Tree again. Very disappointed was room and event pricing... More

Review collected in partnership with DoubleTree by Hilton

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kenjackson23, General Manager at Doubletree by Hilton Hotel New Orleans, responded to this review

Thank you for your review of our hotel. We are very sorry that you weren’t happy with your guestroom during your recent trip. We try to accommodate all of our guests and we apologize that you were disappointed. Please give us a second chance if you return to the area. Kind Regards, Kenneth Jackson3 504 581 1300 More

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Additional Information about Doubletree by Hilton Hotel New Orleans

Address: 300 Canal Street, New Orleans, LA 70130-1010
Phone Number:
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton Hotel New Orleans 3.5*
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Also Known As:
Doubletree New Orleans
Doubletree Hotel New Orleans
New Orleans Doubletree

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel New Orleans is perfectly located next to Harrah's Casino along Canal Street and across from the French Quarter. Local sites and attractions such as Jackson Square, Bourbon Street, Audubon Aquarium of the Americas and Shops at Canal Place are all within close walking distance. Only a short three blocks from the Arts & Warehouse with top museums, art galleries and restaurants our hotel serves as the perfect base to explore the city no matter what your age or interests may be. ... more   less 
Number of rooms
367

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