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Doubletree by Hilton Hotel New Orleans

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300 Canal Street, New Orleans, LA 70130
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1 room 1 adult
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Doubletree by Hilton Hotel New Orleans
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1,575 Reviews from our TripAdvisor Community

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Chattanooga, Tennessee
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We were told upon booking this hotel that valet parking would come to $16 a night and that valet parking was optional. When we arrived, we were informed that valet service would be over $80 for two nights, and that it was mandatory that someone else park our vehicle. After talking to the manager, this price was arbitrarily knocked down... More 

Helpful?
Thank purpledrank83
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

My room was very tight with two queen beds. The bathroom was extremely small, and there was no HOT water in the room. The entryway was so small I couldn't walk in with my bags.The W.O.W. cafe burned my red beans and rice, the champagne in my mimosa was bitter and over poured, and there was hair in my Nachos.... More 

Helpful?
Thank Panalpina D
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel is always my go to for my family and friends. I felt so safe going during Mardi Gras because everyone that was a guest wore a wristband and there was multiple security officerson site. The staff always treats us great and makes sure we have everything that we need. If you are an hhonors member you get wonderful... More 

Helpful?
Thank clacour01
Arlington, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Reasonable, clean, and safe place to enjoy Mardi Gras with the family. The parade route literally passes in front of the hotel and is walking distance from Bourbon St, Canal St, and delicious eateries.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Latoya P
Newberry, SC
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Doubletree Hotel at 300 Canal Street in New Orleans is a wonderful place to stay while in the Big Easy. It is centrally located and very convenient to all locations, business or pleasure. It's a short 10 minute walk to the convention center, 10 minutes to Bourbon Street and an easy walk to Jackson Square. The River Mall is... More 

Helpful?
Thank Ron C
Greenville, South Carolina
Level Contributor
477 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The advantages are that it is close to everything whilst not being in the middle...it is convenient to the Riverwalk, the Convention Center and the French Quarter. You can walk to everything. The rooms are adequate. The public rooms are a little disjointed. The only major issue was that upon arrival my room was not ready until 4:30 and I... More 

Helpful?
Thank krandy21784
Cristhian H, Manager at Doubletree by Hilton Hotel New Orleans, responded to this review

krandy21784, We're glad you were able to take advantage of our wonderful location by enjoying all of the great things our city has to offer. We are sorry however that your room was not ready upon arrival but rest assured we will use this a learning opportunity to make improvements. We do hope that you can visit us again in... More 

New Orleans, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

Unfortunately this hotel is not up to the Hilton brand expectations. the rooms have a serious mold and mildew problem due to lack of ventilation. The bathroom fixtures are rusted and the toilet is the public restroom type. You have to stand on the toilet to enter the shower for lack of space. The phone didn't work and the cleaning... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Angela P
Cristhian H, Manager at Doubletree by Hilton Hotel New Orleans, responded to this review

Angela P, Thank you so much for your feedback regarding your recent stay with us. We are sorry that we did not provide you with the level of service you have come to expect from our brand. We apologize the accommodations are below standards and rest assure we'll address this. We are actually undergoing a major renovation to the entire... More 

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Bartlett, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

The rooms are old and dated. The atmosphere is dingy and uninviting. The breakfast in restaurant was worse than at most Hamptons I've stayed at. Plus, as a gold member, I weas only given a voucher for a continental breakfast or $10 towards an $18 buffet. I will not be staying here again!

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Peter J M
Cristhian H, Manager at Doubletree by Hilton Hotel New Orleans, responded to this review

Peter J M, We are very sorry that we did not provided you with the level of service and accommodations you have come to expect from our brand. We apologize for the condition of your room but we'll be updating our entire hotel in our renovations over the next few months. We definitely feel you'll be impressed with the changes... More 

Memphis, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

I did not spend much time the hotel. The hotel is in good location, next to the casino, very close to the Mardi Gras parade route, and Bourbon Street. The room rate is was much lower than other three star hotels.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Reynard R
Cristhian H, Owner at Doubletree by Hilton Hotel New Orleans, responded to this review

Reynard R, We appreciate you for choosing our hotel for your recent visit to New Orleans. We're excited to know that you enjoyed our location and had a great night during Mardi Gras. We will be improving our rooms in our renovation and hope that you may visit us again then and we're confident you'll be impressed with the updates.... More 

Alexandria, Louisiana
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

This is my first time staying at a Double Tree, but I heard they were nice hotels. To me this one is not as nice as I expected it to be. First off, our room did not have a refrigerator or microwave in it. I've stayed in much less expensive hotels that at least had those amenities. There was a... More 

Helpful?
Thank LAMONT D
Cristhian H, Manager at Doubletree by Hilton Hotel New Orleans, responded to this review

Lamont D, We apologize that your stay did not meet expectations and was not what you're accustomed to from our brand. However, trust that we will use this feedback to make improvements and that more amenities and upgrades will be added with our renovation which is set to begin next month. As far as the parking, we are constantly working... More 

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Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
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