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All 155 New Orleans hotels

Doubletree by Hilton Hotel New Orleans

3.5 of 5 Hotel   |   300 Canal Street, New Orleans, LA 70130-1010
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Ranked #102 of 155 Hotels in New Orleans
A recent review
3 of 5 stars reviewed yesterday
Melody W Box Elder, MT
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1,206 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
1 of 5 stars Reviewed today NEW via mobile

We stayed here our last night in New Orleans after staying at the Omni Riverfront for 3 nights which was fabulous. We stayed at the Doubletree and the front desk staff was nice and one of the bellman gave great dining recommendations. Once we got to the room that was a different story. The room had a slight odor but... More 

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Box Elder, MT
Top Contributor
89 reviews 89 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed yesterday NEW

This is an average hotel, and not what I was expecting from Double Tree. The rooms were very small as was the bathroom. If you are claustrophobic do not stay here, seriously the bathroom will send you into a panic attack. The rooms are decent, but for the price we paid I really was expecting more. The perks of the... More 

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Ocean Springs, Mississippi
Senior Reviewer
10 reviews 10 reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here overnight for a concert an it was great. The view was beautiful and it was close to everything. The staff were excellent as well. Check in and check out were a breeze. This place was right on par with other double tree hotels.

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Houston, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

What stood out the most about this DoubleTree was the level of service provided by hotel employees, from the valet to the check-in desk to the bellhops. Every employee was a joy to work with, and the hotel was extremely clean and well cared for. Note that parking is not available so there is an additional charge to valet your... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
Cabin John, Maryland
Contributor
16 reviews 16 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I wish i could express just how much I disliked my room at the Doubletree by Hilton in New Orleans. The carpet was very old, damp, and smelled moldy (Room 930). The bathroom was not cleaned well by housekeeping upon my check in. An old, used bar of soap still in the soap holder in the shower. This was just... More 

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kenjackson23, General Manager at Doubletree by Hilton Hotel New Orleans, responded to this review

Please accept my apologies for our lack of attention and detail in the area of Housekeeping services. Our goal is to ensure that all of our guests are greeted by a clean and fresh guestroom, and I regret this was not the case in your room. The bathroom experience you mentioned is unacceptable. I assure you that we will review... More 

Contributor
14 reviews 14 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

This is a case where Hilton won't pull the flag on a hotel right outside the convention center, casino and French Quarter. It was not up to what I expect from Doubletree and Hilton. The good news: Location couldn't be better. Harrah's casino is directly across the street and its a 5 minute walk down to the French Quarter. The... More 

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kenjackson23, General Manager at Doubletree by Hilton Hotel New Orleans, responded to this review

Thank you very much for taking the time to write. I am writing in response to the trip advisor you completed regarding your recent visit to the DTNO. Thank you for taking the time to convey your opinions to us. We read each and every review and are appreciative of your comments about our location and services. Kenneth Jackson 504... More 

New York
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Centrally located downtown across the street from Harrah's Casino. Was welcomed with a warm cookie. Hotel room was fine but the AC vent filter was clogged with dust so it did not work that great/ Besides that, it was a great stay and I would recommend to all.

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Littleton, Colorado
Senior Reviewer
6 reviews 6 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Ok, let me start by saying that I'm not normally a hotel snob. I travel a fair amount for work, and over the years, have certainly stayed in my share of roadside motels; even those that DON'T leave the light on for you. For the most part, however, I like to stay in properties owned by Hilton. Whether it's a... More 

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Adams County, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

A hotel experience that was good from the welcoming valet to the front desk best wishes on the way out. Clean, fresh, well appointed quiet room. Centrally located across from Harrah's and in walking distance to the French Quarter.

Review collected in partnership with DoubleTree by Hilton

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Top Contributor
87 reviews 87 reviews
14 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel and great location. Check in was early at 10 am and room was ready. We were given cookies that are so good we ordered online. The room was very small and had to climb over the desk chair to get out of bed. Bathroom small also and room was musky but ran the account to clear. They must... More 

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Additional Information about Doubletree by Hilton Hotel New Orleans

Address: 300 Canal Street, New Orleans, LA 70130-1010
Phone Number:
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton Hotel New Orleans 3.5*
Number of rooms: 367
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Also Known As:
Doubletree New Orleans
Doubletree Hotel New Orleans
New Orleans Doubletree

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