I stayed at this hotel for 4 nights on business. Check-in I found most of the check-in staff to be quite miserable, no friendly welcoming smile, not a good start to your trip. Elevators As I was on the 20th floor, I had to take 2 elevators to get to my room. The first elevator was okay, but the second... More

This hotel has a great location on Royal Street, which was all that I needed to enjoy my New Orleans weekend. The hotel is nothing special and does need updating. The Front Desk staff was very friendly and welcoming at check in. Its New Orleans, so all I planned to do in the hotel was sleep. My bed was comfy,... More

Its a room. Not much more. Really not a very clean hotel - the room was OK I guess, but the hallways were horrible. Very strong smell of some kind of air freshener in the room - cloying. Asked for a king and got two doubles and told to suck it up by the front desk... not a really secure... More

Great hotel, clean rooms, comfortable beds. Location ideal for the action on the French Quarter. Busy area, but always felt safe. However you have to pay for parking even with a motorcycle, which could easily be parked in a small corner spot. The permanent ramps are high & NOT user friendly for large, loaded motorcycles. As they span the entire... More

Hotel should be closed. Management was rude. Changed rooms 3 times due to horrible chemical smells, unkept rooms. No Hot water in my 3rd and final attempt of hauling my luggage down to the lobby and standing in lines. Total disappointment and have shared pics and comments on Facebook. Do all guests shave via coffee pot for hot water??

We had a king room with a love seat sitting area. The room was large and very comfortable. Security was great and had gated parking. ALL staff members had smiles and were eager to help!

We stayed there last year also.The hotel was much improved.It was updated a little.The location is perfect.The staff is helpful.There is a coffeemaker in the room.Its in walking distance to the casino.Bourbon street is a block away.The trolley is a block away on canal street.bathrooms are a little small.

We stayed here the night before our cruise. There were 4 families with a total of 15 of us. The hotel was clean and very convenient to the French Quarter. They let us park our car for free for a week. We are definitely staying here again.

WOW! What a pleasant surprise! Well I read the reviews...expected the worse. Starting with the front desk/check-in...VERY pleasant/professional lady took care of us. Parking deck connected and accessible by elevator. Room was on ninth floor. Clean AND neat! The actual room WAS a little on the smallish side AND no microwave or refrigerator. But location was premium and I certainly... More