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Days Hotel New Orleans-Metairie


Days Hotel New Orleans-Metairie
3400 S I-10 Service Rd, I-10 & Causeway Blvd, New Orleans, LA 70001
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Traveler Reviews

60% Recommend
3.5 of 5 stars 31 reviews
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By trip type
All (31)
[ Date ] [ Rating ]
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1 of 5 stars
babygyrlArkansas 1 contribution
Arkansas
Jul 7, 2009 | Trip type: Family

This is the worst out of town trip I have ever taken as far as being in a hotel like this one. The front desk clerks including the manager was very rude and unprofessional. The elevators were so slow that you can take the stairs to get to your room quckier. The heat was not working maintance came to my... more

Management response from
metaire_manager, Manager

I spoke with this customer upon checkout. I empathized with her and apologized to her for her experience. I offered her a 50% discount on her room and she accepted and was satisfied. We are in the process of upgrading our a/c units on each floor to ensure that each guests comfort level is met.

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4 of 5 stars
beeswaxLondon 3 contributions
London
May 3, 2009 | Trip type: Couples

Good points: Good size rooms, nice furniture, comfy beds, opening sliding door onto balcony, beds clean. Bad points: housekeeping a bit slack. Though the beds and sheets were always clean, some hairs on bathroom floor, and bits of dirt on bedroom floor. Second time we stayed there found a rolled-up toenail on bedroom floor. Overall a good hotel, just need... more

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1 of 5 stars
dubs2292 1 contribution
milwaukee
Apr 5, 2009 | Trip type: Family

The hotel staff-especially the front desk help-were extremely rude & unhelpful.Trying to get extra towels? Forget it.We called down to the desk, & it was like pulling teeth to get any.Ask front desk for directions- we either got a "I don't know', or a 'I never heard of that street".Ok, I don't expect people to know all, but at least... more

Management response from
metaire_manager, Manager

I do apologize that this customers experience was anything less than satisfying. However, we have since made adjustments in our staffing to ensure that each guests experience is welcoming, hospitable and enjoyable.

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4 of 5 stars
brunoffrance 50 contributions
Dunkerque, France
Jan 1, 2009 | Trip type: Couples
1/1 found this review helpful

great discover of the rate ( $59 plus taxes ) compared to all more expensive motel on New Orleans and around. Great bedroom with quality furniture BUT no breakfast... wifi OK ; we stay there 2 nights and wanted 3, the rate has becomen $89... because there was the superbowl at the superdome next... and we had to gone away more

great hotel
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5 of 5 stars
Yeowler 9 contributions
Perry, Iowa
Nov 11, 2008 | Trip type: Couples
1/1 found this review helpful

The front desk is very helpful. When I asked them for a wake up call and to make a cab resrvation he called right back to confirm the times. It has an IHOP attached so you know there is a great breakfast right there. The room and hallways were very clean. I couldn't ask for a better stay. more

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5 of 5 stars
Preshus_5 1 contribution
Toronto
Sep 6, 2008 | Trip type: Solo travel
1/1 found this review helpful

For one of my first get away vacations to Louisiana, this was a great experience. I was so nervous reading the other reviews that I almost missed out on the best time here at the Days. The presentation of the hotel was so nice and clean I liked the location which was right off the free way and not far... more

A Good Deal
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4 of 5 stars
msystx 1 contribution
USVI
May 15, 2008 | Trip type: Family
1/1 found this review helpful

I am relocating to New Orleans and have stayed at this hotel at least four or five times in the past year. I was pleased with it for my first stay and have returned to it faithfully with each visit. The rooms are spacious and it is convenient having a fridge and microwave in the room. The location is good... more

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4 of 5 stars
tcola 2 contributions
Little Rock, Arkansas
May 7, 2008 | Trip type: Couples
1/1 found this review helpful

We stayed at the Days Hotel the second weekend of Jazzfest and were pleasantly surprised. The room was spacious and exceptionally clean. Everyone from the front desk to the cleaning people were nice and willing to help in anyway. There were no "roaches" in my room as reported by the previous post. The IHOP was convenient. For a budget hotel,... more

A Nightmare!
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1 of 5 stars
nipr 1 contribution
Mobile
Apr 19, 2008

Please take your family and run in the other direction! Upon arrival, my husband walked into the lounge with our 9 year old to get a beer to take to the room. He was literally yelled at in front of other patrons. We also had roaches in the bathroom! We got up in the middle of the night to use... more

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5 of 5 stars
mnbbunch 2 contributions
La
Apr 14, 2008 | Trip type: Business, Family

Great hotel!! Very clean!! Nicely decorated! We were there for my son's hospital stay. We had a bad experiance in downtown New Orleans so we moved out to Metarie for the 2 day wait for his surgery. Maintenance was great, front desk help was very friendly. I especially liked the IHOP next door, you can call and they will bring... more

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Days Hotel New Orleans-Metairie Address

3400 S I-10 Service Rd, I-10 & Causeway Blvd, New Orleans, LA 70001