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Avenue Plaza Resort

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2111 St. Charles Ave., New Orleans, LA 70130
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Avenue Plaza Resort
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461 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • All months
    (461)
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    (135)
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    (100)
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There are newer reviews for Avenue Plaza Resort
See the most recent reviews
New Jersey
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed March 27, 2012

DO NOT STAY AT THIS HOTEL!!!! I'm writing this review from the third room that I have occupied since I've been here. The first two rooms were infested with roaches the size of small animals. When I went to the lobby to complain, several other guests spoke up about the roaches they had seen also. The night staff tried to... More 

Was this review helpful? Yes 10
Leonard, North Dakota
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed March 23, 2012

I stayed at this place for 9 days and the service is absolutely horrible. After a long day of travel, I checked in after midnight and it took over 20 minutes to check in. The key verification wasn't system wasn't working. When they finally got my gets programmed, I went up to my room then walked down to get a... More 

Was this review helpful? Yes 4
Washington State
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed March 8, 2012

Staff were very friendly and helpful. Rooms were large and clean and well appointed with tv, kitchenette, etc. Great shower. Even though this is a timeshare there was no pressure to buy. All staff went out of there way to be helpful..

Was this review helpful? Yes 2
Baton Rouge
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed March 2, 2012

My husband and I and our two best friends just stayed here for Mardi Gras. Nearly everything from the time we arrived to the time we checked out was absolutely perfect! The entire staff was helpful and courteous, the room was clean and just as it was described online, and the balcony was the perfect location for watching the parades... More 

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Slidell, Louisiana, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed February 29, 2012

What an unpleasant experience. All excited to be in New Orleans for Mardi Gras weekend. Check in was a nightmare. Staff at the front desk were dazed and confused and unpleasant Arm bands were required to get in and out of the building, our guests were treated like second class people, the security even grabbed my grand daughter's arm to... More 

Was this review helpful? Yes 1
Vancouver
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed February 19, 2012

We had a studio with a kitchenette. The unit was comfortable, clean and everything was in working order. Flat screen TV, fridge, stove, micro-wave ... Two comfortable queen beds and a galore of pillows. No bathtub but a spacious shower. Staff was friendly and helpful. One piece of advice though : avoid the concierge as he or she is actually... More 

Was this review helpful? Yes 3
San Antonio, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed February 18, 2012

Room and amenities were all great. Most of these extra items we did not use. Did not realize it was a time share. The telephone and desk staff were patient and courteous. Baggage men were excellent but don't know how much to tip them. The concierge staff was great but they seem to want sell you something. AC was not... More 

Was this review helpful? Yes 1
Canada
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed February 8, 2012

We had a one bedroom suite that was recently redone all the furniture and appliances seemed quite new. For 3 of us staying in unit it was enough space. All the staff we encountered we're very helpful. Best thing was the trolley car stop right across the street. Very quick to get you down to the french quarter . Our... More 

Was this review helpful? Yes 3
Princeton, New Jersey
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 10, 2012

We love this hotel. It's perfect if you want to be at quiet place, away from the noise and also in the middle of french quarters and University and garden district area. Street Car stop is right in front of the hotel which is very convenient. We are in 1 BR suit and had a full kitchen, Nice comfortable bed.... More 

Was this review helpful? Yes 4
Montreal, Canada
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed December 29, 2011

Friends and I spent a week at the Avenue Plaza earlier this month. We found the hotel to be very well located. It's situation in the Garden district makes it very easy and pleasant to take in the wonderful heritage homes in the area. The St Charles streetcar stops in front which makes it simple to reach the French Quarter... More 

Was this review helpful? Yes 2
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