On arrival receptions seemed very busy, Beautiful room/ suite. Noticed was quite a small bathroom but not a problem to us, as luckily we have no disabilities. both had two perfect nights sleep there. Trolley bus outside, can get into town easily but felt we were in the best place as a few good restaurants there so after the first... More

My husband and I are fans of the UCONN women's basketball team. The final four was in New Orleans. We booked through RCI and were excited to go. After booking I read some reviews, and was a little concerned. Some of the reviews were not very good. We have to disagree. The hotel was absolutely lovely. Very clean, nicely decorated... More

The staff were very friendly and helpful. Across the courtyard in the back is Ashely House which is considered haunted. We took three tours, two with the staff and other tourists and the third on an off day where we gave them some information and a DVD of photos we had taken as proof the house IS haunted. My husband... More

Quiet clean hotel eith comfortable beds and larger sized rooms with walk in closets. Very safe and pretty Garden district. Right on street trolley to downtown. There is do much to do in New Orleans. Never used the hotel restaurant but kitchen came in handy.

I was able to book a studio unit at the last minute for Jazz Fest this year. We'd stayed at this location a few years ago and was pleasantly surprised at the upgrades. Although our previous unit was a full 1 bedroom, the size of the studio was perfectly fine for the two of us. Yes the bathrooms are tiny... More

How much do we hate this place? Well, imagine a room placed right behind the very loud elevators that go up and down every couple of minutes. Imagine being in a room right next to a train track. Imagine an uncaring and incompetent "service" staff. Now multiply that by 100. ... You'd be getting close to how much we hate... More

The property is a suite hotel. The converted hotel rooms were done fairly well except the bathroom is absurdly small and when you sit on the toilet you do a lot of shoulder rubbing with the vanity. The shower was nice but tiny, and the bracket for the handheld shower head was broken you had to wrestle that in order... More

After looking at what felt like all the hotels in New Orleans on this site we picked this one and are glad we did! We brought our 3 and 5yr old boys here for the weekend and we all had a blast! From the valet to the bellboy to the front desk, ALL of the hotel staff was VERY friendly,helpful... More

Front desk staff have a couple of people that could use some training, especially night shift. Good spot to be in on a first tour. Tourist information bureau is just across the street. Streetcar stop in the median just in front of the hotel. (terrific rates for seniors. 40 cents a ride, including transfers). About 25 minute walk from the... More