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2.5 of 5 Hotel   |   1001 Chartres St, New Orleans, LA 70116
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Chateau Hotel
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Ranked #89 of 155 Hotels in New Orleans
A recent review
5 of 5 stars reviewed 2 days ago
Dmadiung
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513 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Staff was exceptional, free valet & parking in secure lot, free breakfast delivered to room every am, beautiful courtyard, location was perfect for walking to & from the Quarter...a little outdated but no big deal compared to the other benefits

Was this review helpful? Yes 1
Cincinnati
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed here last week (Jan 13 to 19) again. This is an older well kept hotel with a lots of charm. Every room is different and has it own charm and character . Nice relaxing courtyard. Centrally located in the French Quarter. Walking distance to everything. Very well priced. Very friendly and helpful staff. In the... More 

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Moss Point, Mississippi
1 review
5 of 5 stars Reviewed 3 days ago NEW

I love this place! The staff is wonderful! The rooms are renovated, yet still have the old New Orleans charm!!! The location could not be better!!! It is near everything we go to see in New Orleans!! I will be back!!!!

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Los Angeles, California
Contributor
18 reviews 18 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My mom and I stayed here for 3 nights about a week and a half ago (January 8th-11th). $129 US per night (off-season prices I think), got a courtyard-facing ground floor room (which did have a few steps to get to it, for those who are wheelchair-bound, make sure you let the staff know if you need it to be... More 

Was this review helpful? Yes 1
Sarah D, Manager at Chateau Hotel, responded to this review

I'm glad we were able to play a part in making your first trip to New Orleans a good one! Thank you for choosing to stay with us, and thank you also for spreading the word on here. I hope you'll consider us for the next time you're visiting NOLA, but till then, safe travels. All the best, Sarah Drake... More 

Wellington, New Zealand
Contributor
12 reviews 12 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Don't stay here ! We had a large sum of money stolen from our baggage while staying here. Unfortunately it was only discovered after we left and arrived at our next destination which was in a different state so reporting it to the police was a problem. Swimming pool was cold and the breakfast was crap. Find some where else... More 

Was this review helpful? Yes 1
Sarah D, Manager at Chateau Hotel, responded to this review

I'm very particular about hiring trustworthy employees, so I'm very disappointed by the assertion that someone on our staff would steal from a guest. That being said, I plan to investigate this situation thoroughly and promise you that I will get to the bottom of things. Cheers, Sarah Drake Manager More 

2 reviews
3 of 5 stars Reviewed 3 weeks ago

We loved the Chateau Hotel for where it was located, the staff and the courtyard dining area. We found they squashed 4 of us into a far too small room, so much so that we had to put the chair in the bathroom so we could put our suitcases in the room. The beds were the most uncomfortable beds during... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Sarah D, Manager at Chateau Hotel, responded to this review

Thanks for the feedback, Jennie. As a historic hotel, our rooms are smaller than a modern hotel, but we'd like for our guests to still be comfortable. I'm sorry that wasn't the case during your visit. I hope you enjoyed your visit to NOLA. All the best, Sarah Drake Manager More 

Bellevue, Iowa
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Stayed in a room off the courtyard,- perfect. Room was clean, charming and just what we wanted for our stay. Staff was WONDERFUL, very helpful and always friendly. Would we stay there again - you bet. We stayed from Dec. 29 until Jan 2. Breakfast and newspaper to the room was nice.

Was this review helpful? Yes
Sarah D, Manager at Chateau Hotel, responded to this review

We're so happy that you had the chance to enjoy ringing in the New Year with us here in NOLA. Thanks for the support and we hope to see you again soon. Best, Sarah Drake Manager More 

Bedford, Texas, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel has tons of charm. I was looking for something with a little more history and character than you get with a typical hotel. The location was perfect. Very close walk to everything in the French Quarter. The staff were very friendly. We will definitely be back.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Sarah D, Manager at Chateau Hotel, responded to this review

I'm so glad that you loved the ambiance, Kim! Great to know we could provide a true New Orleans experience for our visitors. Can't wait to see you again! Best, Sarah Drake Manager More 

Conneaut, Ohio
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stayed for Christmas Eve and Christmas and was a nice place to stay. Hotel was in the middle of walking to the river and Bourbon St. All the service was wonderful and very friendly. The price and free parking was wonderful. Would stay here again.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Sarah D, Manager at Chateau Hotel, responded to this review

Thanks for recommending us! We're happy to welcome any and all visitors to the French Quarter here in New Orleans. Hope to see you again soon! Best, Sarah Drake Manager More 

Fayetteville, Arkansas
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

the Chateau hotel is a quaint set of old buildings surrounding a lovely courtyard, with a pool!! and convenient parking. A nice balcony, great shower, friendly staff. A charmer at about the most reasonable price you'll find in the quarter.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Sarah D, Manager at Chateau Hotel, responded to this review

So glad you could spend some time with us, Joel! We're happy to know that we can be a great spot for people visiting New Orleans. Hope to see you again soon! Best, Sarah Drake Manager More 

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Additional Information about Chateau Hotel

Address: 1001 Chartres St, New Orleans, LA 70116
Phone Number:
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Chateau Hotel 2.5*
Number of rooms: 48
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Also Known As:
Chateau Hotel New Orleans
Chateau Motor Hotel
Chateau New Orleans
Hotel Style:
#77 Romantic Hotel in New Orleans

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