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All 154 New Orleans hotels

Chateau Hotel

2.5 of 5 Hotel   |   1001 Chartres St, New Orleans, LA 70116
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Ranked #89 of 154 Hotels in New Orleans
A recent review
4 of 5 stars reviewed 1 week ago
exparisienne eugene, Oregon
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479 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
2 of 5 stars Reviewed 3 days ago NEW

The rooms online and reviews painted it as a quaint place to stay in the french quarter. While the location was great, the stay was dissappointing. To start with, while not out right rude, the staff was detached and just seemed to not care about the guests or the facility. While clean, the room was run down. It is the... More

Was this review helpful? Yes
Sarah D, Manager at Chateau Hotel, responded to this review

As you can imagine, upkeep on a historic hotel can be difficult, but I would never want our guests to feel like any aspect of our hotel was run-down. Thanks for bringing these situations to our attention. I'll definitely work hard to improve. Cheers, Sarah Drake Manager More

eugene, Oregon
1 review
4 of 5 stars Reviewed 1 week ago

This was my second stay and I will definitely be returning. Quaint, funky, unique - words from previous posters I too would use. // POSITIVES: Location is perfect for me not only for everything in the French Quarter, but I can easily walk to visit family in the Marigny and take the streetcar to visit friends uptown == All staff... More

Was this review helpful? Yes
Sarah D, Manager at Chateau Hotel, responded to this review

We're so happy to hear that you enjoyed your stay with us. Thanks for the support here on TripAdvisor. We'll work hard to improve and hope you visit us in NOLA again soon. Best, Sarah Drake Manager More

Virginia
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a great location in the French Quarter, walking distance to the French Market, Bourbon Street, the river, and Frenchmen St. One might call it a "boutique" hotel: it is small, and it feels unique. The staff was generally very friendly and helpful. However, there were several lows. We had a ground-floor room with wood paneling and brick floor... More

Was this review helpful? Yes
Sarah D, Manager at Chateau Hotel, responded to this review

We take customer feedback very seriously, so I really appreciate you taking the time to leave us some feedback here on TripAdvisor. Thanks for the support. We'll work hard to improve and hope to see you again soon. Best, Sarah Drake Manager More

Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I was in New Orleans recently for a conference and when I booked my hotel, I was extremely excited to stay at the Chateau. On the surface, it is a gorgeous, quaint hotel in a converted mansion in the French Quarter. The room was beautiful, the bed great, and the bathtub was gigantic. The management was also nice enough, but... More

Was this review helpful? Yes
Sarah D, Manager at Chateau Hotel, responded to this review

We're always working to improve so I appreciate you taking the time to give us some feedback, Evan. I will definitely address these issues and hope you'll give us another shot the next time you're in NOLA. Sincerely, Sarah Drake Manager More

Simi Valley, California
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Chateau Hotel in New Orleans on September 29th room 220 which had a balcony over looking the street. Watching all the different types of people walking below was entertaining. The hotel is a very pleasant place, simple, clean, and walking distance to the French Quarter and Bourbon Street. There are several good restaurants near by. We... More

Was this review helpful? Yes 2
Sarah D, Manager at Chateau Hotel, responded to this review

We're so happy that you enjoyed your stay with us, Joe! It's great to hear that you were able to soak up the unique culture of our city before your cruise! You should think about visiting New Orleans again for a long weekend sometime. Best, Sarah Drake Manager More

Concord, California, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I loved my room! It looked like something from a book I have on New Orleans interior design. The staff was super-friendly and helpful, and the hotel's location, on the corner of Chartres and St Phillip, was very convenient to everything in the Quarter. I stayed here once before (in 2001), but I usually don't need a hotel because I... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Sarah D, Manager at Chateau Hotel, responded to this review

Thank you so much for the support, Terry! It means the world to hear that you enjoyed your stay with us. Next time you're in the mood for a weekend getaway and some fine southern hospitality, keep us in mind. Cheers, Sarah Drake Manager More

Arnold, Missouri
Contributor
12 reviews 12 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is located in the heart of the French Quarter, but away from most of the noise. It was an easy walk to all the sights in the French Quarter and also to Canal St., the St. Charles street car and other transportation lines. I had a room facing the court yard and never heard noise from the streets... More

Was this review helpful? Yes 2
Sarah D, Manager at Chateau Hotel, responded to this review

Thanks for the support here on TripAdvisor, Kassie. It means the world to hear that you enjoyed your stay with us. What was your favorite thing you did in NOLA during your visit? Cheers, Sarah Drake Manager More

Midlothian, Virginia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed at Chateau Hotel from September 27th-29th in room 226. The room was very small and simple. But definitely did the trick considering it rained majority of our stay. 😞 We had a balcony that over looked the courtyard which was very pretty. I liked that they left the morning paper and the staff was friendly and accommodating. The... More

Was this review helpful? Yes 1
Sarah D, Manager at Chateau Hotel, responded to this review

I'm glad that you enjoyed your stay with us. Thanks for taking the time to leave us some feedback here on TripAdvisor. We'll work hard to improve and hope you'll stay with us again on your next trip to NOLA. Cheers, Sarah Drake Manager More

1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed at Chateau Hotel for about a week in september. I had a very good time, the pool was great, the vallet parking was great, and i LOVED my room. My Aunts also stayed there and had a great room as well with a balcony. The location is prime, about 10 min walk from bourbon st and 10min walk... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Sarah D, Manager at Chateau Hotel, responded to this review

It's so great to hear that you enjoyed your stay with us, Carley! I really appreciate you taking the time to write us a review here on TripAdvisor. Next time you're heading to NOLA, keep us in mind. Best, Sarah Drake Manager More

Seattle, Washington
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We loved The Chateau Hotel. The staff were friendly. The grounds were beautiful. The pool was an absolute lifesaver for the two of us, who are not accustomed to the heat and humidity of NOLA. The room was comfortable as was the bed. The location is fantastic with Decater and Frenchman and Royal Streets all so close. The only down... More

Was this review helpful? Yes 1
Sarah D, Manager at Chateau Hotel, responded to this review

We're so happy to hear that you loved our experience with us, Miranda. Thanks for taking the time to leave us a review here on TripAdvisor. I'll look forward to seeing you again on your next trip to Nola. Best, Sarah Drake Manager More

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Additional Information about Chateau Hotel

Address: 1001 Chartres St, New Orleans, LA 70116
Phone Number:
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Chateau Hotel 2.5*
Number of rooms: 48
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Also Known As:
Chateau Hotel New Orleans
Chateau Motor Hotel
Chateau New Orleans

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