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Chateau Hotel

1001 Chartres St, New Orleans, LA 70116
Hotel amenities
Chateau Hotel
Best prices for: 1 room 1 guest
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Ranked #98 of 155 Hotels in New Orleans
A recent review
4 of 5 stars reviewed 3 days ago
Joe L
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561 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
4 of 5 stars Reviewed 3 days ago NEW

The hotel was awesome, and the staff was just amazing! You do have to go into it realizing it is an old hotel. You won't get the amenities you are used to at a Marriott. The only reason it is not 5 star is the shower. Obviously is old, but there was zero control. Ice cold to burning your skin... More 

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Edmonton, Canada
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

The rooms are a bit small and are in need of a complete makeover but are comfortable. We stayed a week and at first thought about looking elsewhere. As we got use to the accommodation we decided to stick it out. The place grew on us as the staff for the most part were good to us. The courtyard was... More 

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Chicago, Illinois
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Filthy bathroom; moldy tiles, the stairs to the 3rd floor room were wooden and rickety - I actually tripped on them when going down the first time (did ask for a low floor as I have bad knees and used a cane - they did not seem to care) Staff was not at all helpful or pleasant. Neither of us... More 

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winnipeg
Top Contributor
67 reviews 67 reviews
8 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here for a week. Most of the things I'll write are PLUSes. Only a couple of MINUSes. ++++ = 1) nice size room, we got one off our own semi-private courtyard, just around to the left of the pool with a little table and chairs and loungers, which we didn't use much, but was nice to have coffee... More 

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London, United Kingdom
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for three nights. Very well placed in the old French Quarter. Under new ownership and they are improving the rooms and facilities. Not the most friendly of staff except for the maintenance engineer who was very helpful. The valet parking is very useful. We would stay there again.

Was this review helpful? Yes 1
Sarah D, Manager at Chateau Hotel, responded to this review

I'd be honored to host you during your next visit to NOLA, Richard. Thanks for your kind words -- it always means so much to us. Hope to see you again soon! Best, Sarah Drake Manager More 

Canton, Georgia
1 review
4 of 5 stars Reviewed 1 week ago NEW

We recently stayed at the Chateau Hotel & were very pleased with the accommodations. The staff was pleasant & gave us helpful information about the French Quarter. Our room (235) was quiet & adequate for our needs, since we would be spending most of our time sightseeing. What we really enjoyed was having our breakfast served in their lovely courtyard.... More 

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Sarah D, Manager at Chateau Hotel, responded to this review

It was our pleasure to host you during your visit! I hope you had a great time sightseeing around NOLA -- there are some awesome landmarks to check out. Thank you so much for sharing your kind words, and I hope to see you again soon! Best, Sarah Drake Manager More 

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This is the second time my wife and I have visited New Orleans, we loved the place so much last year on our honeymoon that we decided to come back. However on this occasion although the place was the same, although much busier because of the memorial weekend, we did not enjoy our hotel as much. We decided to visit... More 

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Sarah D, Manager at Chateau Hotel, responded to this review

I wish your room would've hit the same mark as our employees and location. I know you said you aren't ones to complain on a vacation (which is a great policy), but any of our staff members would've been happy to come fix your bathroom to make it as hospitable as possible. We also would've been happy to let you... More 

Tokyo, Japan
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Located in one of the main street in French Quarter, it was a nice hotel to stay. The staffs were very good, the room was clean and resting at the balcony was my favorite time. There were people walking by at the late night so you can walk back from the Bourbon street.

Review collected in partnership with this hotel

Was this review helpful? Yes
Sarah D, Manager at Chateau Hotel, responded to this review

Manami, I'm so glad you had such a wonderful stay with us -- creating a clean, comfortable, and welcoming spot for our guests to call home is our top priority, so your words mean a lot to me. We'd love to have you back next time you visit New Orleans! Best, Sarah Drake Manager More 

mississippi
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We travel to New Orleans about once a year and stay somewhere different each year in the Quarter. This is my absolute favorite, so I have no need to even try others now. It is so charming with it's beautiful courtyard and excellent Quarter location. It's super clean with modern conveniences and updates that have not diminished the feel of... More 

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Sarah D, Manager at Chateau Hotel, responded to this review

We're so happy to hear you felt so at home in our hotel! It's an honor to hear we exceeded your expectations in charm, cleanliness, and service. Our team will be happy to hear your kind words. Hope to have you back for the next New Orleans vacation! Safe travels, Sarah Drake Manager More 

Sydney
Top Contributor
72 reviews 72 reviews
30 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My room was 108 on ground level and it was unbelievably noisy but I'm convinced no where is quiet in the French Quarter. The shower also had terrible pressure but the bed and pillows extremely comfortably. Good wi-fi was included and an acceptable continental breakfast which you could have in your room or out by the pool. The location was... More 

Was this review helpful? Yes
Sarah D, Manager at Chateau Hotel, responded to this review

It can get a little noisy around the French Quarter, but we'll always do our best to make you as comfortable as possible! I'm glad you had a great stay, and I can't wait to have another chance to host you. Until next time, Sarah Drake Manager More 

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