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Hampton Inn & Suites New Orleans Downtown (French Quarter Area)

Certificate of Excellence
3.0 of 5
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226 Carondelet Street, New Orleans, LA 70130
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Hampton Inn & Suites New Orleans Downtown (French Quarter Area)
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Ranked #23 of 155 Hotels in New Orleans
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
Rosenberger Brookline, MA
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950 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hampton Inn & Suites New Orleans Downtown (French Quarter Area)
See the most recent reviews
Brookline, MA
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed at this location before, and I once again enjoyed my stay. I was there for three nights, attending a conference at a nearby hotel. This Hampton Inn is great - very reasonably priced, quiet and friendly. The location is convenient as well - easily accessing much of the CBD and the French Quarter. The breakfast was good and... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
ViseTricia, General Manager at Hampton Inn & Suites New Orleans Downtown (French Quarter Area), responded to this review

It is so nice to hear that you choose us time and time again when visiting New Orleans. It was very nice of you to take the time to complete the survey also. If I can help you with anything in the future, please let me know. Sincerely, Tricia Vise General Manager More 

New York City, New York
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

... enough to Canal Street and the French Quarter that they're a short walk away, but with a lot less of the hustle and bustle and noise there. The location is extremely convenient...to the French Quarter, to very good restaurants (e.g., Domenica, Root, Mother's, August), to the St. Charles streetcar, to many of the things you want to be close... More 

Was this review helpful? Yes
ViseTricia, General Manager at Hampton Inn & Suites New Orleans Downtown (French Quarter Area), responded to this review

I am so thrilled that you enjoyed your stay, but I am so sorry about the elevators. These elevators are like a thorn in my side as we have had two out of service while they were rebuilding parts for them. Just this past Monday, we had one more return to service, so I am hopeful we will get the... More 

Albany, New York
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My fiance and I stayed here for two nights while in town. This hotel has a great location as it is just a block away from Canal St and the French Quarter which means you are close to tons of restaurants and shopping. So while you don't have to worry about the noise of being directly on Canal you can... More 

Was this review helpful? Yes
ViseTricia, General Manager at Hampton Inn & Suites New Orleans Downtown (French Quarter Area), responded to this review

Thank you so much for your kind words. I appreciate it so much when people take time out of their day to complete the survey. I realize you have many hotels to choose from, and I'm thrilled you chose to stay here. If I can help in the future, please don't hesitate to contact me. Sincerely, Tricia Vise General Manager More 

Woking, Surrey
Top Contributor
133 reviews 133 reviews
39 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for 3 nights as part of a tour and although our room was the smallest on the 2nd floor it was well decorated and modern with a huge bed, fridge and microwave, unfortunately we had some very noisy neighbours on the 1st night and as our room had an adjoining door to theirs we could hear everything that... More 

Was this review helpful? Yes
ViseTricia, General Manager at Hampton Inn & Suites New Orleans Downtown (French Quarter Area), responded to this review

Thank you so much for your honest opinion of the hotel. I know it takes time out of our busy day to do that, so I really appreciate it. Just Monday we got the 3rd elevator back working, so we are down one elevator. Hopefully, we will get that one back before the end of the month. I appreciate your... More 

UK
Top Contributor
57 reviews 57 reviews
9 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 2 weeks ago

All right, it's nice to stay in boutique hotels, but we chose the Hampton Inn for location and brand. We chose well. It is just two blocks from Canal and Bourbon St. That's five minutes walk. Want a streetcar? Even easier, the line is right outside the hotel and the stop is just to the left of the entrance. So,... More 

Was this review helpful? Yes
ViseTricia, General Manager at Hampton Inn & Suites New Orleans Downtown (French Quarter Area), responded to this review

Good Morning, and thank you so much for taking the time to review the hotel! We really appreciate your comments, and it's nice to hear. We are so glad that you chose to stay with us, even though you read some negative comments about the crowded breakfast and the elevators being slow. I personally think the staff and the location... More 

kenedy, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Staff was very nice. Room was ok, rug could be replaced, but otherwise no problem. Hallway smelled moldy. Breakfast was good. Location was good. Room price was too high. Would not rent a car because the trolley and buses were convenient to the location of the hotel. Over all the hotel was ok.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
ViseTricia, General Manager at Hampton Inn & Suites New Orleans Downtown (French Quarter Area), responded to this review

Thank you for taking the time out to review us on Trip Advisor. I wish we would have made more of an impact on you and that you had great things to say. I am hoping you stay with us again soon, so that we may prove our commitment to your satisfaction. Sincerely, Tricia Vise General Manager More 

Jackson, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great property, great service, fantastic location in New Orleans. Good to see American Hotels are holding up the high quality of service in this Country, a lost concept in other industries. From the time we drove up, with the valet giving us options to valet park or self-park, until the time we received our vehicle for departure, in a timely... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
ViseTricia, General Manager at Hampton Inn & Suites New Orleans Downtown (French Quarter Area), responded to this review

Thank you so much for staying with us. I love your review; I am reading it over and over again! I can't get enough. :-) I would love to meet you next time you're here staying with us. Hopefully that's soon! Take care, Tricia Vise General Manager More 

Woodstock, Georgia
Contributor
13 reviews 13 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I previously reviewed this hotel after a few disappointing stays and wasn't very positive. I've just stayed again and wow, what a difference. Everything single thing was perfect. Beautiful room, wonderful service and every single employee I encountered was friendly and courteous. This Hampton Inn on Carondelet is back to being my FIRST choice when visiting New Orleans. Thank you... More 

Was this review helpful? Yes
ViseTricia, General Manager at Hampton Inn & Suites New Orleans Downtown (French Quarter Area), responded to this review

Wow, what a great guest you are for your kind words! Since you like short and sweet, I'll leave it at that. ;-) Hope to see you checking in to stay with us real soon! Tricia Vise General Manager More 

Mendon, New York, United States
Contributor
16 reviews 16 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We selected the hotel due to proximity to French quarter and Trip Advisor positive ratings were a big influence to our decision. We recently stayed at 2 other Hampton Inns in other southern cities but this one disappointed. Our room was well equipped and comfortable but there was only a brick wall outside the window making the room a touch... More 

Was this review helpful? Yes
ViseTricia, General Manager at Hampton Inn & Suites New Orleans Downtown (French Quarter Area), responded to this review

Thank you for your comments! I know how you feel about the brick wall; other people have felt the same way. What I found was that the rest of the hotel normally far exceeds guests' expectations, so I am disappointed this was not the case with you. I would love to discuss your stay with you further, if you would... More 

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