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Hampton Inn & Suites New Orleans Downtown (French Quarter Area)

Certificate of Excellence
3.0 of 5
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226 Carondelet Street, New Orleans, LA 70130
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Hampton Inn & Suites New Orleans Downtown (French Quarter Area)
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Ranked #24 of 155 Hotels in New Orleans
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
Martine R Atlanta, United States
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hampton Inn & Suites New Orleans Downtown (French Quarter Area)
See the most recent reviews
Atlanta, United States
1 review
5 of 5 stars Reviewed 1 week ago

Hotel stay was great! Location was only a half block from Canal Street. Breakfast was fulfilling and saved us money since we were not hungry until dinnertime. Would stay again. Mattress was wonderful to sleep on. Had a king junior suite.

Review collected in partnership with Hampton

Was this review helpful? Yes
ViseTricia, Manager at Hampton Inn & Suites New Orleans Downtown (French Quarter Area), responded to this review

Hello from New Orleans, Thank you so much for your stay with us and such a great review, we really appreciate it. Glad to see you enjoyed your time with us and hope you enjoyed our city. You are right about the breakfast, what a great amenity to get you started for the day! Very happy to see we will... More 

Hayward, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

A group have several rooms, One already switched rooms, A/C is working in my room, talked to front desk twice.3rd person's room has so so A/C. Street is under construction. No pool. Wouldn't stay or recommend.

Was this review helpful? Yes 1
ViseTricia, Manager at Hampton Inn & Suites New Orleans Downtown (French Quarter Area), responded to this review

Hello from New Orleans, Thank you for staying with us and thanks for taking out time to fill out a review. I do apologize that you had issues with our AC during your stay. We have also had construction ongoing by the city in front of our hotel. That is wrapping up next week and do also apologize about that.... More 

Columbia, South Carolina, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel for the first leg of our New Orleans visit. This was a great place for our family with three small children. It had the luxury feel and amenities, with the value of a great breakfast and wifi included. The staff was courteous and professional. The valet was very responsive, and usually had our car within... More 

Was this review helpful? Yes 1
ViseTricia, Manager at Hampton Inn & Suites New Orleans Downtown (French Quarter Area), responded to this review

Hello from the Hampton, Thank you so much for the great review! We really appreciate your feedback and I'm happy to see such great feedback. I hope you enjoyed your time while you were here and got to see the city! We are please that you would make us you go to hotel in New Orleans, we can't wait to... More 

Berlin, Maryland
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Room was fine, location very good but due to congestion at the entrance we couldn't get near the valet parking area, and ended up parking about a block away in an awful lot. It was a good thing that my husband was driving, because if I had parked in the garage, I would have abandoned the car rather than try... More 

Was this review helpful? Yes
ViseTricia, Manager at Hampton Inn & Suites New Orleans Downtown (French Quarter Area), responded to this review

Greetings from New Orleans, First I want to thank you for staying with us and taking out the time to fill out a review. I'm sorry about the issues with the traffic in front of the hotel and that you were not able to park with us. It can get a little busy out front of the hotel and I'm... More 

wigan u.k.
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

nice clean hotel, situated 5 minute walk from the French quarter and Bourbon Street, The staff were friendly and helpful especially Oliver who worked at the entrance, Great choice of food in the breakfast area. large rooms kept clean.

Was this review helpful? Yes 1
ViseTricia, Manager at Hampton Inn & Suites New Orleans Downtown (French Quarter Area), responded to this review

Greetings, Happy to see you enjoyed your stay and thank you for the review. I can't wait to share with Oliver you review, we all work very hard to make sure everyone enjoys their stay and he will be happy to see you comments! Thanks again for your review and we hope if you travel back to NOLA that we... More 

Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed 7/12-7/17. Housekeeping was not very well maintained. The did not discard cups and empty bottles. There was water from melted ice in the bucket that they did not empty and replace the bag. One of the days they did not leave any handtowels. We called for some and they brought up about 10 of them. We called down... More 

Was this review helpful? Yes
ViseTricia, Manager at Hampton Inn & Suites New Orleans Downtown (French Quarter Area), responded to this review

Greetings from the Hampton, I'm so sorry to see that you did not enjoyed your stay with us. We work very hard to make sure everyone's stay is great and I would be happy to discuss further with you about your stay. If you have sometime please give me a call at the hotel. On a happier note I'm happy... More 

New Orleans, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very close to French Quarter. Easy walk. Very welcoming at front desk. However, loading and unloading difficult on street, Valet service was very prompt in getting car. The bath tub was dirty when we first arrived with a wet floor mat still on the tub, but after first day everything was great.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
ViseTricia, Manager at Hampton Inn & Suites New Orleans Downtown (French Quarter Area), responded to this review

Hello from the Hampton, I'm happy to see you enjoyed your stay with us and thank you for staying with us! I do apologizes about the difficult with unloading, sometimes with being downtown it can get crazy out front but I'm happy to see valet was prompt getting you taken care of. That is very unusual about housekeeping and will... More 

Erath, Louisiana
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel is in a perfect location. If you choose to, you never have to use your car. If you exit the lobby through the common area towards the back of the hotel, you can catch the St. Charles trolley/bus (construction on trolley lines going on at the time). You can be dropped off from the St. Charles trolley/bus right... More 

Was this review helpful? Yes 1
ViseTricia, Manager at Hampton Inn & Suites New Orleans Downtown (French Quarter Area), responded to this review

Greetings for New Orleans, Thank you first of all for staying with us and taking out time for such a great review! Your descriptions for the hotel is great! You are right our location is great, you are close to everything but far enough to get sleep at night. We are close to all of the New Orleans public transportation,... More 

Woodbridge, Virginia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Hampton Downtown (French Quarter) is a block+ off of Canal across from the French Quarter (Carondelet Street becomes Bourbon Street when it crosses Canal) which gets you away from the bustle & noise of Bourbon Street but still close enough to walk when you want to. Relatively easy walks to the river, the French Market, and the Garden/Museum District,... More 

Was this review helpful? Yes 1
ViseTricia, Manager at Hampton Inn & Suites New Orleans Downtown (French Quarter Area), responded to this review

Hello from the Big Easy, Thank you for the great review. I'm happy to see you enjoyed your stay with us!! You are right our location is great, close to everything but far enough from Bourbon Street so you can get some sleep at night. I'm sorry about the issue with housekeeping, I'm going to look into that and see... More 

De Pere, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

My stay at the Hampton Inn & Suites was Excellent. It was located a short walk away from the French Quarter, and everything was very accessible from the hotel. We were upgraded to a King Suite, which completely unexpected, and the room was clean and well accommodated. We wanted to get a good feel for the New Orleans history and... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
ViseTricia, General Manager at Hampton Inn & Suites New Orleans Downtown (French Quarter Area), responded to this review

Wow, such a nice review! Thank you so much for completing the survey. I'm so glad you were pleased with the location and even more excited that you had such a great stay! Please come back and visit us again soon! Sincerely, Tricia Vise General Manager More 

Hotel Review Summarization

What travelers say

  • French quarter(9)
  • Free breakfast(4)
  • Food court(3)
  • Great location(3)
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