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Hampton Inn & Suites New Orleans Downtown (French Quarter Area)

Certificate of Excellence
3.0 of 5
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226 Carondelet Street, New Orleans, LA 70130
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Hampton Inn & Suites New Orleans Downtown (French Quarter Area)
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Ranked #23 of 155 Hotels in New Orleans
Certificate of Excellence
A recent review
4 of 5 stars reviewed yesterday
Normantree Plainview, New York
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962 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Plainview, New York
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

My first visit to this property. Second family memeber to stay here. This hotel so close to Bourbon St, City Center, & St. Charles trolley is an ideal spot. Rooms are huge and clean. Staff was friendly & helpful. Buffet breakfast was awesome. Plenty of choices for all age groups and any type of eater

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Vancouver Canada
Top Contributor
87 reviews 87 reviews
23 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We chose the Hampton French Quarter cuz it is central and near the action, but not right in it. It's on the other side of Canal from the French Quarter; we didn't want a hotel right in the Quarter cuz of concern over street noise. Some place in the Quarter are open 24/7. Bad bad if you want to sleep.... More 

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ViseTricia, Manager at Hampton Inn & Suites New Orleans Downtown (French Quarter Area), responded to this review

Hello from NOLA! Glad to see your TripAdvisor post! Thanks for staying with us!! You are right, our hotel is in a perfect location. Being close enough to where you are still able to sleep at night. Please to hear you enjoyed your stay and enjoyed your upgrade. Our junior suites are great rooms. P.S. I really sorry about that... More 

mississippi
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We are Hilton Diamond members and have stayed at many Hamptons across the country. This is by far, and surprisingly, the best one we have stayed out. Extremely attentive staff, clean hotel, from the very public lobby to the room, to the bathroom, shower and halls, it was all spotless. The breakfast area was very large. Your typical Hampton breakfast,... More 

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ViseTricia, Manager at Hampton Inn & Suites New Orleans Downtown (French Quarter Area), responded to this review

I'm so happy that you enjoyed your stay with us! I know as a Diamond member you spend many nights at different hotels and to say that our hotel is one of the best is great to hear and can't wait to share with our staff! I do apologize that our parking rate was too high for you, I really... More 

Washington, DC
Top Contributor
158 reviews 158 reviews
76 hotel reviews
156 helpful votes 156 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Wow, about the classiest Hampton I've ever stayed in. Good size rooms, large bathroom. Very clean and tidy. Very friendly staff, excellent breakfast and a great location. The Hilton on St Charles used to be my goto hotel in New Orleans, but this Hampton may take that place. Thanks for a great stay.

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ViseTricia, Manager at Hampton Inn & Suites New Orleans Downtown (French Quarter Area), responded to this review

Hello from the Hampton! I see that you were impressed by our hotel, people are always surprised by our hotel! I hope that you choice us again and we can become your new go to hotel! I'm glad you enjoyed our staff, location, and our complementary breakfast! We hope to see you again soon! Thank you, Jeffrey Becker Assistant General... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

All staff were very helpful especially the front desk staff and doormen these are the person who you meet on first arrival and their friendlieness and helpfulness set the mood for the entire trip. The rooms were big clean and tidy, breakfast was nice, nice breakfast area on 4th floor, within walking distance to French Quarter, Bourbon Street, and even... More 

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ViseTricia, Manager at Hampton Inn & Suites New Orleans Downtown (French Quarter Area), responded to this review

Hello from the Big Easy! I'm so happy to hear from the beginning of your arrival that the hotel staff were helpful and friendly. They take pride in that so I will share this with them. People are always surprised by how big our rooms are here at the hotel. I hope you enjoyed your time in New Orleans and... More 

Charlotte, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

I like the location because it is close to almost everything. I really like the staff, they are friendly and very helpful, they are what really makes this hotel so great. I would recommend this hotel to anyone that ask.

Review collected in partnership with Hampton

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ViseTricia, Manager at Hampton Inn & Suites New Orleans Downtown (French Quarter Area), responded to this review

Greeting from NOLA! Looks like you enjoyed your stay with us! I'm so excited to hear the staff was helpful and friendly. You are right they make the hotel and we take great pride in our team! Tell all you friends and family and we can't wait to see you again if you are in New Orleans again! Thank you,... More 

Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is my second stay at this particular hotel. The doormen are genuine and cordial. I love the feel of the hotel, classy and safe. It's great walking distance to all the attractions and would recommend this hotel again and again! I wish I had found this gem from the very beginning of my visits to NOLA!

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ViseTricia, General Manager at Hampton Inn & Suites New Orleans Downtown (French Quarter Area), responded to this review

Greetings from New Orleans! I'm so happy that you found us and continue to stay with us each time you visit. It's so nice to hear positive comments, and I really appreciate you taking the time to complete the survey. Hope to see you on your next visit. Take Care Tricia Vise General Manager More 

Irvine, CA
Top Contributor
208 reviews 208 reviews
50 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed 1 week ago

Front desk staff was really and super helpful. Convenient to French Quarter if you don't mind walking. It's in one of the narrow streets off of the major Canal Street so it isn't really loud. The breakfast had a wide variety. There's a frig and microwave in the room so you can take a few things to snack on later... More 

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ViseTricia, General Manager at Hampton Inn & Suites New Orleans Downtown (French Quarter Area), responded to this review

Just a quick note to thank you for staying with us and taking the time to complete the survey online. I know you have many hotels to choose from, and I'm just thankful you chose ours. Take care, Tricia Vise General Manager More 

Kings Mountain, North Carolina
Contributor
17 reviews 17 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The location is great . Only two blocks from Bourbon Street. Breakfast was always very good. Problem was housekeeping . Came back one afternoon, room had not been serviced . Called front desk, About an hour later housekeeping arrived , spent maybe five minutes. Changed towels nothing else. Hopefully they don't do that everyday

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ViseTricia, General Manager at Hampton Inn & Suites New Orleans Downtown (French Quarter Area), responded to this review

Thank you for choosing to stay with us. I am so sorry if Housekeeping did not meet your expectations. I would love to discuss this further; if you could, please call me at 504.529.9990. Sincerely, Tricia Vise General Manager More 

Barrie, Canada
Top Contributor
201 reviews 201 reviews
76 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed 1 week ago

Very well run establishment from what I can tell. Rooms are great, comfy beds nice bathrooms. Staff was very helpful too. I watched the overnight security guard over night delicately handle an intoxicated guest perfectly without conflict which impressed me. Only negative is very old elevators that seem a bit wonky.

Was this review helpful? Yes
ViseTricia, General Manager at Hampton Inn & Suites New Orleans Downtown (French Quarter Area), responded to this review

I appreciate you taking the time to review us. The elevators are old, but we are working on getting those upgraded. I will pass along your nice comments to the security company about how well they handled the intoxicated guest. As you can imagine, that happens quite a bit. Thanks again for the kind words, and hopefully we will see... More 

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