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The Blake Hotel New Orleans, an Ascend Collection Hotel

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500 St. Charles Avenue, New Orleans, LA 70130
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The Blake Hotel New Orleans, an Ascend Collection Hotel
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The Blake Hotel New Orleans, an Ascend Collection Hotel
The Blake Hotel New Orleans, an Ascend Collection Hotel
The Blake Hotel New Orleans, an Ascend Collection Hotel
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316 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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A TripAdvisor Member
3 of 5 stars Reviewed 4 days ago NEW

The hotel is located walking distance to everything. Staff was very friendly. In house restaurant was awesome and fair priced. The room was average ceiling had water stains, comforter looked dingy, no fridge or microwave, dry wall was coming down in some areas near the window. Overall the hotel was ok I think we would stay again if the price... More 

Was this review helpful? Yes 2
Norman, Oklahoma
Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I stayed here for 3 nights with my husband, brother, and 2 year old son. The lobby area was nice, and the connected restaurant served good food. The rest of the hotel seemed outdated and a little worn down. The room was really tiny and felt very crowded for our group. It would have been enough room for a couple,... More 

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Amber M, Manager at The Blake Hotel New Orleans, an Ascend Collection Hotel, responded to this review

Thank you for your review. I am not sure if possibly you booked with a third party, but I believe you would have found our upgraded two queens corner room to be more suitable for you and your guest. Some discount websites book the standard two queen rooms because they are the less expensive rooms in the hotel, but we... More 

Greenville, South Carolina
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We just got back from a one night stay at The Blake with our stay from 4/11/15-4/12/15. The hotel was extremelty clean for NOLA, and close enough to walk to the French Quarter. Service. The service left much to be desired. I know that French Quater Fest was going on and the hotel was busy. Check-in was easy enough, but... More 

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Amber M, Manager at The Blake Hotel New Orleans, an Ascend Collection Hotel, responded to this review

Thank you so much for leaving a review about your recent stay with us. I apologize for the inconveniences you encountered regarding your toilet and the additional wait time for your vehicle. Unfortunately we do not have overnight maintenance, but I will discuss making changes with the GM. I have also spoken with the third party valet service that we... More 

Bowral, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I am shocked by the 4/5 ratings for this establishment and the assertions of some that the rooms are modern. The price was okay and the location is excellent. The wi-fi was patchy, but free - I don't complain about free wi-fi. The room was very dated. It was larger than I was expecting, though the bathroom was small. Both... More 

Was this review helpful? Yes 1
Amber M, Manager at The Blake Hotel New Orleans, an Ascend Collection Hotel, responded to this review

First I would like to thank you for taking the time to leave a review about your resent stay. I sincerely apologize on behalf of the entire hotel for failing to meet your expectations. I can ensure you that all areas stated in your review that needed improvement has been addressed with all staff members. Thank you again for your... More 

Kansas City, Missouri
Top Contributor
70 reviews 70 reviews
10 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I selected this hotel due to its location and I was able to get a good price by booking through my corporate website. Before arrival, I had lowered my expectations of the hotel based off previous reviews but was crossing my fingers on cleanliness. The lobby is attractive but the rooms are very much dated and are in a need... More 

Was this review helpful? Yes 2
Amber M, Manager at The Blake Hotel New Orleans, an Ascend Collection Hotel, responded to this review

I would like to apologize for the inconveniences you encountered during your stay. Must of our rooms do come equipped with microwaves and refrigerators but unfortunately the room type you booked does not. I believe that you would have enjoyed staying in one of our upgraded two queen rooms. I have addressed the issues stated with my front desk agents... More 

Senior Contributor
35 reviews 35 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

So we chose this hotel as it was discounted for us on Booking.com and the location was superb, as was the price with the discount. Anyway lets start with the location, your 10 minutes from Bourbon Street, 10 minutes from the WW2 Museum and about 20 minutes from the Waterfront and the French Market. The hotel itself is lovely. Clean,... More 

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Amber M, Manager at The Blake Hotel New Orleans, an Ascend Collection Hotel, responded to this review

Thank you for such a great review! We strive every day to provide exceptional service and are so pleased that we were able to be all that you expected. We truly value you as our guest and hope to become your go to hotel when you visit our great city again! More 

Tulsa
Contributor
12 reviews 12 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here when we went to our Granddaughters cheer competition. Our room was very small, probably due to where it was located. It was very clean and comfortable. The only negatives were no complementary breakfast and lack of parking. They had valet parking that was a little expensive. If you choose this hotel be sure and call the desk... More 

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Amber M, Manager at The Blake Hotel New Orleans, an Ascend Collection Hotel, responded to this review

Thank you for the review. You are very right we have different room types therefore room size can be different from other rooms. I am so happy that you found your room to be comfortable and accommodating. This was a very busy time for us so I do apologize for the additional wait time with the valet service. Again thank... More 

Bon Aqua, Tennessee
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I was wary of this hotel because of some negative reviews, but I have to say that I was very happy with our stay. The staff was friendly - especially the valet guys, they were wonderful - and the rooms were clean and well appointed. The beds were very comfortable. In fact, I think the pillows were the best I've... More 

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Amber M, Manager at The Blake Hotel New Orleans, an Ascend Collection Hotel, responded to this review

Thank you for all of your wonderful comments about your recent stay with us. We strive every day to provide the best service for our valued guest. I hope that we will be considered your “go to” hotel while visiting our great city. We look forward to your next visit! More 

Chicago, Illinois
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at the Blake for Mardi Gras! A couple of complaints: no mini fridge in the rooms, and the rooms themselves were small. Otherwise, the staff was wonderful, and the hotel was very clean! Will return for the Mardi Gras low rates!

Was this review helpful? Yes
Amber M, Manager at The Blake Hotel New Orleans, an Ascend Collection Hotel, responded to this review

Thank you for your review. I’m sorry that your room type did not have a mini fridge, but most of our other room types do, just ask at booking. We are so glad that we were able to make your Mardi Gras a great one. We look forward to seeing you next Mardi Gras! “Laissez les bons temps rouler!" “Let... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I just checked out of the Blake, and I must say that I had a phenomenal stay here. Logistically speaking, the Blake is at the center of everything in New Orleans. Bourbon Street, Canal, the convention center and the Superdome are all wishing walking distance. The room was perfectly clean, cozy and comfortable. The best part about traveling with family... More 

Was this review helpful? Yes 2
Amber M, Manager at The Blake Hotel New Orleans, an Ascend Collection Hotel, responded to this review

Thank you so much for your kind words. I will be sure to share your comments with Haley, Jan, and the rest of the staff and reward them for giving perfect customer service. Its reviews like this that we strive for everyday! Thank you again and we look forward to your next stay with us. More 

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