I stayed here for an extended weekend with my wife and 1 year old. The staff were extremely friendly and went out of their way to enterain/play with our son when we were waiting in the lobby. The rooms are pretty typical of an Embassy Suites, but the lobby seemed nicer than usual. The hotel breakfast has very good and... more

I had the pleasure of arriving to the Embassy Suites New Orleans early Christmas morning to begin my 6 night vacation. From the moment I arrive the staff was very friendly and accommodating. I was even able to check-in early with out any problem. I had nice room with a view of the city and river on the 13th floor.... more

My friends and I went to NOLA for the Sugar Bowl. We arrived on the 31st and departed on the 3rd. Upon arriving at the hotel it looked very nice and the people were very friendly. When we walked into our room, we were shocked at the condition. Everything was ragged. It was clean, but that is where the good... more

We booked this room based upon prior reviews and availability/pricing and cancellation policies for the night of the Sugar Bowl (1/2/09). Most hotels in New Orleans were sold out this night with many fans in town for the game. We arrived approximately 12:30 in the afternoon and were told we would not be able to check in until 3PM at... more

We enjoyed our stay in Dec. Breakfast was crowded, ran out of mud bugs for omelets. Still had plenty to eat. We walked to the French quarter in 15 min. Enjoyed beignets at Cafe Du Monde. We could see the NCL Spirit under the bridge from our balcony. Weather changed from 70's to cold wind blowing over night. We walked... more

My nearly week long stay for a conference was wonderful. The staff were friendly and helpful. We staying in the non-loft area, the rooms were spacious, clean and comfortable, the balcony was a great touch. The included breakfast was amazing. The food at the Sugar House, connected restaurant was pretty good too. The elevators were a bit slow, as the... more

Stay here if only for the wonderful concierge, Ricky. He has expert knowledge of the city and he will go out of his way to make sure you have top notch directions. He is passionate about the city and his enthusiasm is contagious. I was with 3 other women as a part of the hurricane relief efforts; he could tell... more

As a Hilton Honors Diamond VIP, I selected 2 bottles of water and snacks for Embassy. The front desk notified me that this was only provided on day of check in, but If I selected free internet service, that was available everyday, so I changed my selection in HH My Way account. That doesn't make sense that one option is... more

I stayed at the Embassy Suites at the New Orleans convention center recently and found the experience rather mediocre. Although the hotel was not one of the official convention hotels for my group, I stayed there anyway, because I've always enjoyed the chain. The upside is that the hotel is only a block and a half from the convention center.... more