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Embassy Suites by Hilton New Orleans - Convention Center

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315 Julia Street, New Orleans, LA 70130
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1 room 1 guest
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Embassy Suites by Hilton New Orleans - Convention Center
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1,234 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kenner, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

My wife and I spent 3 nights at the Embassy Suites Lofts Club Tower. The room was clean, fresh, spacious, and everything in the room worked! The room layout was not your typical Embassy Suites cookie cutter floor plan. Nice tall ceilings, with a nice blend of all the latest functional features desired in a new hotel experience, mixed with... More 

Review collected in partnership with Embassy Suites Hotels

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Chicago
Level Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I read some of the reviews here and was not looking forward to my stay here. But, after my stay I am not sure why people give this place low ratings. I recently stayed at this hotel with my sister, who was in town for a convention. The room was very nice and had a nice living area, a dining... More 

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4 of 5 stars Reviewed 2 days ago NEW

overall the hotel is very well located within walking distance to everything the only downside was the noise from the vent system and the hotel personnel was nice enough to change my room. So i would recommande this hotel but ask for the rooms with uneven numbers they are on opposite side to the noise

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Skip A, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

Chantal B, Thank you so much for a kind review! We are a downtown hotel with lots of architecture, restaurants, art galleries, and yes...a little noise at times. But we wouldn't trade our location for anything! Glad you enjoyed it! Skip Adams General Manager More 

Avon Lake, Ohio
3 of 5 stars Reviewed 4 days ago NEW

Originally booked at the Embassy Suites, my room wasn't ready even thought I didn't arrive until 6 p.m. After waiting for 45 minutes I was finally offered a smaller suite at the Lofts at Embassy Suites, a separate building on the next block. Fine I thought but all of the services are at the "main" hotel, and I was downsized... More 

Review collected in partnership with Embassy Suites Hotels

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Skip A, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

Ken G, I am sorry to hear that you had a room wait. Normally we make adjustments and upgrade your stay in this instance. It appears we tried to do just that but did not quite succeed. I do thank you so much for the feedback and hope you give our property a try again in the future. Thanks again... More 

Manchester .UK
Level Contributor
109 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

we stayed at hotel, and we were transferred to Lofts, around the street,. The Hotel is really nice, . and Lofts is great, really great room, free wi fi , as Diamond member, and happy , hours, great.. We were on a cruise the next ay, and if you don,t have loads of bags , its a 8 min walk... More 

Was this review helpful? Yes
Skip A, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

dadtripper, So glad you enjoyed our fantastic hotel! The Lofts are indeed a real treat! Skip Adams General Manager More 

Cheboygan, Michigan
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

The room was of good size... The free breakfast and the free evening drink were a welcome surprise. The pool was small.. Service was good. The only draw back was the elevator needs to be fix it is very inconvenient.

Was this review helpful? Yes
Skip A, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

chrisbT2399CZ, Thank you for the review. We are working tirelessly to complete our elevator modernization project. We appreciate your patience as we upgrade to the newest guest transport technology possible! Thanks so much and we hope to see you again soon. Skip Adams General manager More 

Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I attended a conference at the New Orleans Convention Center. This hotel is about a three block walk to the convention center. My room was spacious and awesome. I had a comfortable king size bed and a wonderful living room to lounge in. It’s good to know that this hotel is large. It has two buildings. I did not stay... More 

Was this review helpful? Yes
Skip A, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

Netstraveling, What a wonderful review of our hotel! The Lofts club tower is an excellent upgrade option available at our property! So glad you enjoyed it. Skip Adams General Manager More 

Florida
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Everyone at The Embassy Suites Loft was a pleasure to deal with. The Elevator had several issues every day of our visit and we were on the 10th floor. Complimentary Breakfast was great every day as were the people working the floor. Manager's receiption featured the exact same menu 3 nights straight featuring pasta,green bean hummus and some kind of... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Skip A, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

FloridaGuest, Thanks so much for staying with us! Sorry our elevator issues in that tower popped up for a few hours over your stay. We got it worked out as quickly as possible. We will try to be less passionate about our restaurant tastes in the future! Skip Adams General Manager More 

Vernon Hills, Illinois
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We couldn't have been happier with our stay in the Embassy Suites lofts at the Convention Center in New Orleans. From the second we arrived, which was hours before check in, the staff went out of their way to make us comfortable while we waited for our room to be ready. This included storing our luggage, and giving us free... More 

Was this review helpful? Yes
Skip A, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

Micksters22, Thank you so much for the kind words! We aim to please! Hope to see you again soon! Skip Adams General Manager More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Within walking distance to French quarter and market area. Also near tour bus pickup and drop off location and convention center. Restaurants are within walking distance. No weekend omelets were available at breakfast. Room was decent but not in the typical atrium area. We were in the main bldg not the adjacent lofts.

Was this review helpful? Yes
Skip A, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

Arnell H, Thank you so much for choosing us as well as the kind review. I'm not sure what the confusion was with the omelet stations as we have cooked to order egg and omelet stations daily. Please ask us next time so we can ensure you get the full experience! Skip Adams General Manager More 

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