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All 153 New Orleans hotels

Embassy Suites New Orleans-Convention Center

3.5 of 5 Hotel   |   315 Julia Street, New Orleans, LA 70130 (Lower Garden District)
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58%
Ranked #103 of 153 Hotels in New Orleans
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826 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (169)
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Ohio
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Without Ricky to greet us and guide us to the best restaurants and ways to travel on a budget around the city to get to the same places without walking miles in the humid temps we would may have thought ...oh no we are not coming back here again! The streetcar red is 1.25 each way and you go left... More

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Fort Lauderdale, Florida
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

To start, I must state that I have spent 5 years in the hotel business, so I think I have a bit of a critical eye when stay at a hotel. After reading reviews of this hotel I was a bit reluctant, but decided to stay anyway. Glad I chose to! This is a completely renovated hotel. Clean, friendly, wonderful... More

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Memphis, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

We got the two bedroom room-two bathroom suite based on the reviews of the bathroom and size of the rooms -just for two people. The positioning of the refrigerators in the living area and other bathroom- just seemed out of place- like an after thought. Living area was good. Breakfast, location, bar, and valet were great. Bed was comfortable- needs... More

Review collected in partnership with Embassy Suites Hotels

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Overland Park, Kansas
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

This is the worst Embassy Suites ever! This has to be some sort of rouge franchise. My family and I spent two days at this hotel and had an absolutely horrible experience. The staff and management should not be in the hospitality industry. We arrived around 3:30PM for a 4:00PM check-in and they told us our room was not available... More

Was this review helpful? Yes 2
Skip A, General Manager at Embassy Suites New Orleans-Convention Center, responded to this review

OP Mutt, Im sorry to hear about your challenges during your stay. I would love the opportunity to speak with you in person so that we can address them directly. Please email or call me at 504-525-1993 / skip.adams@hilton.com . I look forward to speaking with you and getting the situation turned around! Skip Adams General Manager More

1 review
5 of 5 stars Reviewed 1 week ago

We loved our stay at the ES last weekend. Despite the fact being sold out for two double beds, the king suite worked perfect!! It is great to have a comfy sofa bed I the living area. One observation is that we had to request extra pillows and a blanket since they were not available in the closet as I... More

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Miami, Florida
2 reviews
5 of 5 stars Reviewed 2 weeks ago

GREAT SERVICE! Staff was very friendly Breakfast was excellent, great location. Rooms were clean and AC feels like new. Complimentary drinks for a limited time. The front desk employees very knowledgable

Was this review helpful? Yes
Skip A, General Manager at Embassy Suites New Orleans-Convention Center, responded to this review

JCandy1234, Thank you for the kind review! We look forward to hosting you again in the future! Skip Adams General Manager More

2 reviews
4 of 5 stars Reviewed 2 weeks ago

We enjoyed the breakfast and afternoon refreshments, but the valet and parking wasn't so good. The room was small for the embassy and the staff was more pleasant than management! Overall we would visit again only if we could find a better parking option.

Was this review helpful? Yes
Skip A, General Manager at Embassy Suites New Orleans-Convention Center, responded to this review

sfwilkerson, I'm glad you enjoyed your stay with us. Parking at downtown hotels can often be a challenge but I am confident we have a great plan for our guest. Perhaps call or email me so that we can ensure you have the perfect plan for you next time! 504-378-4001/skip.adams@hilton.com. Thanks for staying with us! Skip Adams General Manager More

Clayton, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Unbelievable the transition from a worn out hotel, to a beautiful hotel, the rooms are so much better than they used to be, the Lobby, and exterior WOW! the old lime green hotel is gone, looks like a new hotel.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Skip A, General Manager at Embassy Suites New Orleans-Convention Center, responded to this review

Paul B, What a great revew! Thank you very much! We are loving our new product as well. See you again soon I hope. Skip Adams General Manager More

New Boston, Michigan
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were put into the "lofts" section of the hotel which requires you to walk outside of the main hotel, back outside and around the corner. Request to be in the main hotel if you plan to take advantage of the free breakfast and manager's reception. I loved the complimentary breakfast! If you leave hungry then it is your own... More

Was this review helpful? Yes
Skip A, General Manager at Embassy Suites New Orleans-Convention Center, responded to this review

Shethelady, Thanks for the great review! We are excited about our lofts building being newly renovated! I hope you continue to make our hotel your choice when visiting New Orleans! Skip Adams General Manager More

Leesville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Staff was very friendly during my stay at Embassy Suites. Complimentary breakfast and drinks were offered and I couldn't asked for anything more. The Consingere were very knowledgeable on all the local attractions and festivities.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Skip A, General Manager at Embassy Suites New Orleans-Convention Center, responded to this review

Vershelle D, We really appreciate the wonderful review! So glad you enjoyed your stay with us! Skip Adams General Manager More

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Additional Information about Embassy Suites New Orleans-Convention Center

Address: 315 Julia Street, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > Lower Garden District
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites New Orleans-Convention Center 3.5*
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Also Known As:
Embassy Suites New Orleans Hotel New Orleans
New Orleans Embassy Suites

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