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BEST WESTERN PLUS St. Charles Inn

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3636 St. Charles Ave., New Orleans, LA 70115-4690
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BEST WESTERN PLUS St. Charles Inn
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276 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Chicago, Illinois
1 review
4 of 5 stars Reviewed yesterday NEW

Overall, a really good experience! The rooms were very clean and comfortable. Staff were extremely friendly and helpful; we felt very welcomed. Also, the bus and train car were easily accessible and it was very easy to travel to Canal Street and the French Quarter.

Review collected in partnership with Best Western

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common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This was our first time in New Orleans. This hotel was nice, though a little worn. The staff was fantastic as was the location. The street car stops right out front. The hotel is in the beautiful and quiet garden district in between the French Quarter and Tulane University. This hotel has box air conditioners in the rooms which worked... More 

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melissaalbert, General Manager at BEST WESTERN PLUS St. Charles Inn, responded to this review

Thank you for taking the time to review our hotel. We will be getting new furniture in all of the guest rooms next month! Please keep us in mind for your next trip to New Orleans! Melissa Albert, General Manager More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Sorry could only stay one night in this hotel even thought the staff were fantastic our room was horrible. Bathroom very small room small was not a good experience for me. I found this hotel too far down St Charles even though they had the trolley stop near their premise.

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melissaalbert, Manager at BEST WESTERN PLUS St. Charles Inn, responded to this review

I am sorry that you were unhappy with the size of your room and the location of our hotel. We are 2 miles from the French Quarter. It is easily accessible by the Streetcar from our hotel. I hope you enjoyed the rest of your stay in New Orleans. Melissa Albert General Manager malbert@stcharleinn.net More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Visited NOLA with a pre-teen and LOVED staying here! Since we didn't spend much time in the room, we didn't need much space so we were fine with the small-ish rooms. Mostly, it was quiet and friendly and felt safe and secure. Not for the Bourbon Street crowd, but perfect for families on a budget.

Was this review helpful? Yes 1
melissaalbert, General Manager at BEST WESTERN PLUS St. Charles Inn, responded to this review

I am so glad you enjoyed your stay at our hotel and in our city! We are away from the crowds, and sometimes it is delightful to be able to step away from the commotion! We hope to see you again if you come back through New Orleans. Melissa Albert General Manager malbert@stcharlesinn.net More 

California, United States
1 review
3 of 5 stars Reviewed 1 week ago

Had trouble finding food after arriving late. The restaurants in the area close at 11 pm and the offsite room service ends at 11:30. The breakfast was fine. The fitness center was very small and not outfitted well. The staff was friendly.

Review collected in partnership with Best Western

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melissaalbert, General Manager at BEST WESTERN PLUS St. Charles Inn, responded to this review

I am sorry you were unable to find dining options at the late hour. I will certainly spend some time finding late night delivery options! Thank you for taking time to review our hotel. Melissa Albert General Manager malbert@stcharlesinn.net More 

Wasaga Beach, Canada
Level Contributor
58 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 1 week ago

We were attending a conference at Loyola University and this hotel was recommended by the conference organizers. The price was great, which included a room with 2 double beds, free breakfast, and parking. The hotel staff was also excellent; they were friendly and very accommodating. These features made our stay passable. Yet our room was sub-par and did not live... More 

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melissaalbert, Manager at BEST WESTERN PLUS St. Charles Inn, responded to this review

I am sorry about the issues you had with your room. As we enter the slow season in New Orleans we are embarking on some renovations that will help some of your issues. We will be replacing windows this summer, and have already started the project. We will also be replacing the furniture and artwork in the rooms. We are... More 

1 review
5 of 5 stars Reviewed 1 week ago

Great Staff good area in the Garden Dist. good places to eat close by walking distance. I liked pricing great breakfast it is also close to the Children's Hosp. gives medical rate I think this is a real plus for families. Hotel is very close to Superior Seafood and Oyster Bar a must eat at this restaurant is GREAT good... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
melissaalbert, General Manager at BEST WESTERN PLUS St. Charles Inn, responded to this review

Thank you for taking time to review our Hotel. I am so happy you had a great stay. We do indeed offer a medical rate to anyone visiting Children's, as well as Touro and Oschner. Please keep us in mind for your future travels to New Orleans. Melissa Albert General Manager malbert@stcharlesinn.net More 

New York
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a wonderful 3-day stay mid June 2015 in two rooms with 3 friends: great vicinity, dedicated staff and breakfast, located next to Magazine street with several great tasting restaurants, boutiques and lessser tourist crowds: can;t wait to return and have an even better experience once the tramway will travel to its end stop destination near Tulane University!

Review collected in partnership with Best Western

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Dallas, Texas
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Went to New Orleans for a long weekend and loved this hotel! It's older, but in a fun quirky way, not a run down way. Stayed on the third floor and it was very quiet. Parking is convenient and gated. Location is great, easy drive to the French Quarter or the Garden District. Mexican restaurant attached or easy walk to... More 

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North Palm Beach, Florida
Level Contributor
300 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A very nice place to stay. Great neighborhood in the Garden District. It's away from the crowded downtown a great place to catch your breath and relax, Yet it's close enough to see the sights. The streetcar is right outside the door and you can go anywhere. Staff is very friendly and helpful, Rooms are good. A great free warm... More 

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