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BEST WESTERN PLUS St. Charles Inn

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3636 St. Charles Ave., New Orleans, LA 70115-4690
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1 room 1 guest
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300 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (300)
  • Mar-May only
    (93)
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    (64)
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Tampa, Florida, United States
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Went on a mom and me vacation with my daughter. This hotel was right down town, close to all public transportation. The hotel was awesome. The free breakfast was delicious. I would suggest having the hotel park your car. It costs a bit but is worth it. Your vehicle is not needed with all the public transportation. The staff was... More 

Was this review helpful? Yes 1
Montclair, New Jersey
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

I don't want to sound like a snob but this is not the typical hotel I would stay in. That being said, I found the room comfortable, clean, convenient and the staff friendly and attentive. I got in at about 2 am and they were waiting for me. Very helpful. Great for bringing "the kid" back to school.

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Arnaudville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We were greeted by an eager and happy receptionist, who actually took the time to get to know us and asked why were in New Orleans for the weekend. She was even kind enough to call cab service for us when we wanted to go out for dinner. Overall, it was a great experience.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Tampa, Florida
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I wanted to stay near the French Quarter, but also wanted free parking, hard thing to find parking in or close to the French quarter can run anywhere from $38-60 night, I was a little concern that the trolly was out of service, but the city bus transportation was GREAT, running every 15 minutes until 4 am and stops right... More 

Was this review helpful? Yes 1
San Diego, CA
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Our family of four and our dog were traveling across country and had a very late arrival. I'm glad they had locked gates for parking, but you had to go through locks at all outside doors (be buzzed in) which left us a bit nervous about leaving our car in the gated parking, especially since you have to sign this... More 

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Wickford
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stay here can not fault this hotel! I arrved early (no problem room available) check in easy, Front desk courtious and gave us tips for New Orleans. I had BW gift cards was it a problem not at all Room clean and large Location ideal for catching tram or bus into the French Quarter (travel time 15 mins max) Car... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I loved the room size. There was an additional vanity located away from the toilet and shower. The room was very clean. The staff was very friendly. No issues with parking, and parking does not cost additional. I'd definitely stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Warren, New Jersey
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Pleasantly greeted by the fresh smell of lemon upon walking into the lobby of this lovely hotel, well located in the Garden district. Hotel staff is very pleasant, knowledgeable and efficient including giving directions, calling for taxis and attending to any maintenance issues. Hotel manager is also very available, attentive and professional. Rooms and common areas of hotel are very... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

My husband and I spent two nights at the St. Charles Inn. It is in a lovely, quiet area in the Garden District. Public transportation is right outside and leaves every 15 minutes, so getting to the French quarter was cheap and easy. Big plus is a secure parking area for guests, saving money on parking. Rooms are nice and... More 

Was this review helpful? Yes 1
Hampshire
Level Contributor
103 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 3 weeks ago

After doing our research we booked this hotel as it was on the street car route which took you down to downtown New Orleans what they fail to tell you is that the street car is not running and by the state of the track it does not look like it has been used for ages. There is a bus... More 

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melissaalbert, General Manager at BEST WESTERN PLUS St. Charles Inn, responded to this review

I am sorry you had issues during your stay. Streetcar service was indeed interrupted starting on May 31st of this year due to the drainage construction going on at our major intersections. They expect the interruption to last until September 5th. The bus is running in the area that the streetcar is not. We all wish this was not true,... More 

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