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BEST WESTERN PLUS St. Charles Inn

2.5 of 5 3636 St. Charles Ave., New Orleans, LA 70115-4690
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BEST WESTERN PLUS St. Charles Inn
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BEST WESTERN PLUS St. Charles Inn
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206 reviews from our community

Traveler rating
    94
    71
    27
    9
    5
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63
58
15
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Columbus, Ohio
Top Contributor
65 reviews 65 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

Location is very good (Garden District) right on the trolley car route. The hotel is small but it has everything you expect at a Best Western. The room was comfortable and clean. service was excellent. Close to restaurants. Limited on site parking. Breakfast was so so. I thought the value was good for New Orleans. I would stay there again.

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Harlow, United Kingdom
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

I have read some of the reviews for this hotel and wonder which parallel universe I stayed in. The room I stayed in was clean and tidy and was decent value for money for a big city like New Orleans. The hotel is a bit out of the centre, but is right on the St Charles Trolley line, which lets... More

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1 review
4 of 5 stars Reviewed yesterday NEW

Perfect location to play in NO - and visiting kid at local college. The trolley took all of us for $3.00 / day to both NEw Orleans playgrounds = RiverWalk , Bourbon St and college campus. Never had to jump in our car which was parked for free. Can't beat that. Location, Accommodations and service were wonderful for the costs.

Review collected in partnership with Best Western

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Garland TX, United States
1 review
3 of 5 stars Reviewed 1 week ago

Was very convenient. Only complaint was slowness of check in and out due to a new computer system that staff was not familiar with. Although they were extremely nice it was very slow. My room mate and I wanted our bill split which they were not able to do.

Review collected in partnership with Best Western

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Los Angeles, United States
1 review
2 of 5 stars Reviewed 1 week ago

Worst shower ever! There was a musty smell in the corridor to the room. Lots of early morning noise outside. The staff was very nice and helpful. Breakfast was average at best. The so called omelets were cold and bland. The hot water for tea tepid. The air conditioning was very loud and made it difficult to sleep.

Review collected in partnership with Best Western

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Canberra, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 1 week ago

My wife and I stayed at this hotel for two nights, arriving on Tuesday 7 October and departing Thursday 9th. I was very disappointed. My reservation for this stay was confirmed in January 2014. It was prepaid, and the charge was posted to my credit card account on 10 January last. I selected the hotel partly for its location, partly... More

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melissaalbert, General Manager at BEST WESTERN PLUS St. Charles Inn, responded to this review

Bruxin, I appreciate you taking time to let us know about the issues you had with the hotel. I am very sorry about the confusion with the prepayment. We just switched out front desk system, and they have been working on it for about a week and a half! The system is not playing well with out credit card swipers... More

Boquete, Panama
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Free parking in a gated lot behind the hotel. Nicest woman at the desk! Beds are comfortable, although the pillows are too big for me. Room was clean. Our room was on the back, and there was no sound, either from outside or from other rooms.Breakfast is okay, with paper plates and plastic utensils, but the outside patio is nice.

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va
Contributor
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in room 206, a lovely corner K room on Charles St, which I would NOT recommend. While it IS fun to be on Charles St, the street cars are NOISY and go ALL NIGHT LONG! In addition we felt the slightest movement of the other at night.. not sure what the issue with the mattress was. Would definitely recommend... More

Review collected in partnership with Best Western

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Edmonton, Canada
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Wonderful hotel - a little older but well maintained and loved. Right on the street car line so quick and easy to get downtown. By purchasing a day pass for $3 we travelled all over the city and didn't take our car out of the parking lot. On a personal note I left my wallet in the business centre and... More

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Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our stay was great. The hotel is located on ST.Charles st. so the streetcar is right in front of the hotel which will take you downtown, or through the garden district which is a beautiful area with historic homes lining the streets. It is very close to Loyola University and Tulane. We were visiting my son who goes to Loyola... More

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN PLUS St. Charles Inn

Address: 3636 St. Charles Ave., New Orleans, LA 70115-4690
Phone Number:
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS St. Charles Inn 2.5*
Number of rooms: 40
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Also Known As:
Best Western Plus St. Charles Hotel New Orleans
Best Western New Orleans
New Orleans Best Western

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