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JW Marriott Hotel New Orleans

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614 Canal St, New Orleans, LA 70130 (Formerly Le Meridien Hotel)
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JW Marriott Hotel New Orleans
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JW Marriott Hotel New Orleans
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JW Marriott Hotel New Orleans
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1,485 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for JW Marriott Hotel New Orleans
See the most recent reviews
toronto
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 24, 2013

I just spent 3 nites at this hotel, my 1st in New Orleans I picked it because of the location, I'm glad I did not pick on on bourbon No hotel could offer a quiet room to sleep, it pretty crazy w people and music Upon check the bell hops looked at my name tag on my bag and remembered... More 

Was this review helpful? Yes 1
Dallas, TX
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 24, 2013 via mobile

Great location on Canal at the edge of French Quarter. You can hop on street cars to get to many places. The best, friendliest staff, especially the bell men & valets. Got great advice on where to get Cajun meats to take home. Will always stay here!

Was this review helpful? Yes 1
Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 23, 2013

The service at this hotel is outstanding. Never have I come across such personable staff members! The location is amazing and if you are lucky, you will be able to catch a parade going down Canal St. We loved our room - spacious, large bathroom, comfortable bed, great desk space, and even a little refrigerator to store our goodies collected... More 

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Washington DC, District of Columbia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 23, 2013

Aside from being in a perfect downtown New Orleans location just at the edge of the French Quarters, the renovated lobby, restaurants and rooms were exceptional. And the best part was the incredible staff. The valet parking staff, bellhop, front desk, concierge, cleaning staff could not have been nicer and more helpful. We would recommend the JW Marriott.

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NJ
Top Contributor
110 reviews 110 reviews
44 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed April 21, 2013

I spent a week with my daughter at the JW during a Spring break visit to New Orleans. First, location. The taxi/checkin entrance is on a back (Common) street, but the hotel has an entrance right on Canal Street. The French Quarter is right across Canal. Walking down Canal gets you to the Mississippi, Aquarium, etc. There are also various... More 

Was this review helpful? Yes 1
Dubai, United Arab Emirates
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 20, 2013

Check in was fast and efficient. A warm and smiling Gracie took care of us and assigned a room with a beautiful view as we were celebrating our 25th anniversary. The room was extremely clean and the bed was the normal super comfortable Marriott king-sized bed All the staff were extremely warm and welcoming including the hostesses who looked after... More 

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Washington DC, District of Columbia
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 19, 2013

It is rare to write a very positive review when a fair number of things went wrong, but this is one of those times. First, the service was outstanding. Every employee at this hotel made a concerted effort to be genuinely pleasant/polite and really went out of there way to be helpful. The staff was obviously trained very, very well.... More 

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OpsManager70130, Director of Operations at JW Marriott Hotel New Orleans, responded to this review

Dear lawgurl, Thank you for your overall positive review. I truly believe the true measure of customer service is how you respond to difficult situations. I am pleased your experience ended on a positive note, I would like to sincerely apologize for the multiple room changes you endured over the few days here at the JW Marriott New Orleans. We... More 

New York City, New York
Top Contributor
97 reviews 97 reviews
13 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed April 19, 2013

This hotel is in a great location! Very close to Bourbon Street. A bit on the pricey side but the hotel was quiet and I enjoyed the gym. We brought our laptop and did a Insanity Workout with ease at the facility. The gym even gave water bottles and towels. The pool was smaller than average but I did not... More 

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Rockville, MD
Top Contributor
51 reviews 51 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 17, 2013

I was in New Orleans for a convention and stayed the first 2 nights at the JW. The lobby was clean, quiet and sheik. The rooms were very comfortable and clean. I like that it was small and there weren't so many people loitering around the lobby. It was a busy weekend (Final 4 for women) so there were people... More 

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Southampton, NJ
1 review
5 of 5 stars Reviewed April 17, 2013

Can't say enough good things about our JW experience. Accomodations, service, food, etc. was all excellent. A special thanks to Cole ( woo-hoo for NJ!!) Whitney, Isabella, and Andrew (from the front desk, lobby, and concierge services). It was effortless to check in and plan tours. They did everything for us, and it all went so smoothly. We didn't have... More 

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OpsManager70130, Director of Operations at JW Marriott Hotel New Orleans, responded to this review

Dear Sherrie, Allow me to add another thumbs up for your fantastic review. It was a pleasure to read, and serves as humbling motivation for me and the rest of our wonderful staff. We're committed to providing the best service from check-in to checkout, and there's nothing better than hearing from a satisfied guest. I will be sure to pass... More 

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