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All 153 New Orleans hotels

JW Marriott Hotel New Orleans

4.0 of 5 Hotel   |   614 Canal St, New Orleans, LA 70130 (Formerly Le Meridien Hotel) (Central Business District)
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84%
Ranked #27 of 153 hotels in New Orleans
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
jeffcox800 Memphis, TN
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1,137 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for JW Marriott Hotel New Orleans
See the most recent reviews
Memphis, TN
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've stayed numerous weeks at this location. It's nestled between the Central Business District and French Quarter area right off Canal Street. The hotel building is very classy and what you would expect from a typical J.W. Marriot branded property; however, the staff of this hotel makes it my first choice for my New Orleans lodging needs. The executive lounge... More

Was this review helpful? Yes 2
OpsManager70130, General Manager at JW Marriott Hotel New Orleans, responded to this review

Dear Jeff, Thank you for taking the time to share your experience with us. We are delighted to hear that our professional, superb service is what truly makes this a terrific hotel for you. Tom and Ernesto are indeed wonderful examples of the kind of luxury service we provide, and we deeply appreciate them as well as the rest of... More

Georgia
Top Contributor
94 reviews 94 reviews
41 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Lets face it, there are a lot of hotels in New Orleans. From the small and intimate up to the large convention hotels. The JW here is normally my first choice when I come to the city for a lot of different reasons - that are important to me at least. First in my book is that its not known... More

Was this review helpful? Yes 4
OpsManager70130, Director of Operations at JW Marriott Hotel New Orleans, responded to this review

Dear RC30319, We are honored to be your first choice hotel in New Orleans! We could not agree more about the serene, luxurious environment that we offer our guests in the heart of downtown New Orleans. With all of the nightlife and daytime activities available in the French Quarter, it is important to many of our guests that they can... More

Montreal, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at the JW Marriott last April 2014 for the Easter week-end. We had two rooms, both were impeccable. The staff was professional, sooo friendly and helpful. The customer service lady booked our Bayou Tour in no time, the bellman greeted us at the door every day with bottles of cold water and a huge jar of fresh fruit punch... More

Was this review helpful? Yes 4
OpsManager70130, Director of Operations at JW Marriott Hotel New Orleans, responded to this review

Dear juanjuanita2014, Thank you for your feedback regarding your April stay at the JW Marriott New Orleans. We couldn't be more pleased to hear that you found your rooms impeccably maintained and the service excellent. We are happy that we were able to immediate deliver you an additional bathrobe as soon as it was requested and please accept our apologies... More

Oak Park
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I lioved the location but for the price I think the hotel should provide free or for a nominal fee a shuttle to and from the hotel. The parking rate should be lowered to house your rental car as well.

Was this review helpful? Yes 1
OpsManager70130, General Manager at JW Marriott Hotel New Orleans, responded to this review

Dear AngieBMW, We're delighted to hear that you loved our convenient location in downtown New Orleans! We're in the perfect place to discover the French Quarter, within steps of Bourbon Street, the Outlet Collection at Riverwalk, and historic Jackson Square. We appreciate your feedback as it will help us continuously improve our guests' experience. We work hard to keep our... More

Laval, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I just came back from the JW Marriott: stayed from the 27June2014 to 4th July 2014 ,love my experience at the hotel. The staff are very nice polite from the reception, house keeping to the security guard, valet boy, any questions are suggestions from the City, they are so open mind to give you any needs you ask with a... More

Was this review helpful? Yes 1
OpsManager70130, General Manager at JW Marriott Hotel New Orleans, responded to this review

Dear Darouny, We deeply appreciate your feedback regarding your recent stay with us. It's fantastic to hear that you found our service warm and friendly. We absolutely recommend our 8th floor pool as a relaxing place to lounge after a long day of strolling the French Quarter. We are also happy that you enjoyed our complimentary wifi on the first... More

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

I had a wonderful time @ the JW Marriott the staff was so friendly and accommodating. Every request was met with a smile and the response is there anything else I can do. I know a standard line, but not with this staff, they wanted to help. I can't leave without mentioning our bellman Paul, what a wonderful representative of... More

Was this review helpful? Yes 1
OpsManager70130, Director of Operations at JW Marriott Hotel New Orleans, responded to this review

Thank you for taking the time to share your stellar experience at our hotel. Paul is frequently recognized for his sincere, helpful services and he is a wonderful example of the caring luxury service that we provide to our guests. We can't wait to welcome you back to New Orleans! Sincerely, Cole Wallace Director of Operations JW Marriott New Orleans More

Tampa, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The staff here was very helpful, friendly and polite and attended to any needs right away. The room was wonderful ~ all the amenities, thoughtfully planned out. A sink outside the bathroom, for example, was a great addition. The king bed was beyond comfortable...a real treat, after sightseeing all day!! The bar was a great place to watch the soccer... More

Was this review helpful? Yes 1
OpsManager70130, General Manager at JW Marriott Hotel New Orleans, responded to this review

Dear Nancy, It's delightful that you had such great experience with our helpful, attentive staff and well-appointed guest rooms. We're glad to hear you slept well and that you explored New Orleans during your stay. Our hotel is located directly on the Hop On Hop Off route, which affords our guests a convenient and excellent choice for sightseeing. We hope... More

Franklin, Tennessee
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel is wonderful. The staff is friendly and accommodating. However, Kimberly at the front desk is exceptional. This was our 40th wedding anniversary, and she went above and beyond to make it special. She is a credit to your organization. She made this the best hotel stay we have ever experienced.

Was this review helpful? Yes
OpsManager70130, Director of Operations at JW Marriott Hotel New Orleans, responded to this review

Dear Pam, Thank you for your kind words about the JW Marriott New Orleans! We couldn't agree more about Kimberly's exceptional service and we are so pleased that she was able to make your wedding anniversary an amazingly special occasion. We're proud to have staff members like Kimberly creating memorable experiences for our guests. It would be our pleasure to... More

Cleveland, Ohio
Contributor
11 reviews 11 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Short walk to the madness on which we call Bourbon St. Upon walking in we were checked in rather quickly. The rooms were clean and spacious, the bar was nice and let us watch the hockey game on just about every tv there. Day before check out a nice hand written note thanking us for the stay was very nice... More

Was this review helpful? Yes
OpsManager70130, General Manager at JW Marriott Hotel New Orleans, responded to this review

Dear Josh, We're pleased that you found our property to be clean and spacious, with excellent service. Our guests love exploring the excitement of French Quarter and staying in our more serene, upscale environment. We take the security of our guests very seriously, so that way our guests can have a safe and enjoyable trip, and we apologize for any... More

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed for two nights. The hotel was clean. All of the staff was helpful and very polite. Parking was a bit expensive at forty dollars a day. It was valet parking and they were just a pleasant as the hotel staff. Two blocks from bourbon st. Money well spent.

Was this review helpful? Yes 1
OpsManager70130, Director of Operations at JW Marriott Hotel New Orleans, responded to this review

Dear Ayenna, We love your photo of the view from the JW Marriott New Orleans! We're glad to hear you liked our convenient location. We hope you had the chance to try beignets at Cafe Du Monde, stroll Jackson Square, and ride the steamboats, which are quintessentials experiences for our visitors. We work hard to keep our valet rate as... More

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Additional Information about JW Marriott Hotel New Orleans

Address: 614 Canal St, New Orleans, LA 70130 (Formerly Le Meridien Hotel)
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:4 star — JW Marriott Hotel New Orleans 4*
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Also Known As:
Marriott New Orleans
New Orleans Marriott

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#10 Luxury Hotel in New Orleans #16 Family Hotel in New Orleans #19 Business Hotel in New Orleans #26 Romantic Hotel in New Orleans
Hotel Class
Number of rooms
487

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