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JW Marriott Hotel New Orleans

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614 Canal St, New Orleans, LA 70130 (Formerly Le Meridien Hotel)
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JW Marriott Hotel New Orleans
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JW Marriott Hotel New Orleans
JW Marriott Hotel New Orleans
JW Marriott Hotel New Orleans
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1,465 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nassau, New York
Top Contributor
101 reviews 101 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed yesterday NEW

This has to be the best and easiest place to stay; it is a smaller, boutique-like hotel where the staff is just fantastic. Everyone is super friendly and helpful - the concierge, Isabel Van Bockel, really does go out of her way to assist in any way possible. The rooms are clean and spacious. The hotel is very conveniently located... More 

Was this review helpful? Yes 1
Jonesborough, Tennessee
Contributor
18 reviews 18 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I ended up at the JW Marriott quite by accident because my usual hotel was already booked for French Quartet Festival. I was very pleased with my stay here. The room was clean, and the layout of our corner king room was great - the bathroom had just the tub and toilet, outside the bathroom was the sink and counter,... More 

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GM70130, General Manager at JW Marriott Hotel New Orleans, responded to this review

Dear rachel3989, Thank you for sharing your travel experience. I appreciate your business and was pleased we exceeded your expecations during the fesitval. We have a very convenient location near the French Quarter and walking distanc to almost all the tourist attractions in the city. We take great pride in keeping our hotel fresh and clean for travellers and we... More 

Kandahar, Afghanistan
Contributor
13 reviews 13 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I am from NOLA,& it had been many yrs since I was home.It was hard to determine where we would stay. I knew I wanted to stay in a nice hotel,close to Tourist sights, & this hotel had all of the above.

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GM70130, General Manager at JW Marriott Hotel New Orleans, responded to this review

Dear Grace L. Welcome Home! I appreciate your sharing your experience at the JW. You may have come a long way to see how the city has progressed within a few short years. Thank you for your kind words about our service. We take pride to ensure guests have a spectacular experience while visiting New Orleans. As you can see,... More 

Dayton, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

In New Orleans for business, I chose not to stay the the conference hotel but to stay at this JW Marriott instead. I am so glad I did. After reading many reviews I was leery of staying because the hotel does not offer concierge lounge on the weekend and because of the reviews that noted noise was a problem. I... More 

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GM70130, General Manager at JW Marriott Hotel New Orleans, responded to this review

Dear Lakia G, Thank you for taking the time to share your experience. I appreciate your business and was pleased that we exceeded your expectations. Our location is perfect to get around in the city with all tourist attractions within walking distance. Please visit again when you can. Sincerely, Ted Selogie General Manager More 

Summerland, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We had a unexpected layover in New Orleans due to cruise ship troubles. The Marriott was very helpful in helping us salvage our vacation. Our room was very comfortable and quiet and gave us a panoramic view of the quarter that was beautiful in the evenings. The staff were very courteous and helpful. Being very close to the trolley was... More 

Was this review helpful? Yes 1
GM70130, General Manager at JW Marriott Hotel New Orleans, responded to this review

Dear Jan and Stearn H. Thank you for your kind words. I appreciate you sharing your experience in the JW. We strive to enhance our travellers perception of New Orleans and I was happy to see we were able to help overcome the cruise situation and allow you a nice relaxing stay in my hotel. We look forward to your... More 

tampa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

Came here for a girls weekend. Every interaction with hotel employees was superb. Friendly, helpful, never feel like they are looking for a tip just happy to do their job (although will accept tip if offered, do not awkwardly wait). Rooms/location also excellent. But the employees were just exceptional. Bravo to the manager that hires them and keeps the good... More 

Was this review helpful? Yes 1
OpsManager70130, Director of Operations at JW Marriott Hotel New Orleans, responded to this review

Dear nicole s, What a pleasure it was to read about how much you enjoyed your girl's weekend with us in the French Quarter. We are happy to hear that you loved our guest rooms, location and impeccable service. It's wonderful when our team is able to make a lasting impression on our guests to improve their stay. Thank you... More 

florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My family of four went here to enjoy New Orleans and To go to the aquarium. We pulled up front and had a problem finding where you are supposed to park. You have to drive around to the back of the hotel to valet park. It s a little confusing but once you find it you are fine. The hotel... More 

Was this review helpful? Yes 1
OpsManager70130, Director of Operations at JW Marriott Hotel New Orleans, responded to this review

Dear jeanne m, Thank you for your incredibly valuable feedback and kind words. It is wonderful that you loved our location, clean guest rooms and delicious in-room dining options. We are sorry to hear that you experienced some confusion upon arrival but are glad that you were able to find your way. It is great to hear that you were... More 

Contributor
18 reviews 18 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

So the hubs and I decided to take a long weekend in NOLA. We made the drive (which is awful on the return trip) to celebrate our anniversary. I will tell you we imagined daytime pool rest and nights at jazz clubs. The latter was great, but the pool deck was being redone- not posted on their website. Total bummer... More 

Was this review helpful? Yes 1
OpsManager70130, Director of Operations at JW Marriott Hotel New Orleans, responded to this review

Dear Dleahs, It is a pleasure to hear that our staff provided you with caring and friendly service. I would agree with you that our associates truly deliver a 5 star experience. However, I do regret to hear that your overall experience was dampened by the renovation of our pool deck and the modernization of our elevators. The improvements that... More 

San Diego, California, United States
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I'm very torn in writing this review because I love JW properties, they are usually my go-to when vacationing. This property is nothing fancy, the rooms/beds are extremely small. It is in a great location, within walking distance of the river, Bourbon Street, the French Market. To start, we arrived at around 3:15 in the afternoon and check-in is at... More 

Was this review helpful? Yes 1
OpsManager70130, Director of Operations at JW Marriott Hotel New Orleans, responded to this review

Dear Melissa R, Thank you for your kind words as it relates to each and every member of our team that worked diligently to make your experience delightful. Please accept our apology for the multiple issues that you experienced from the work being completed to our pool deck, to lack of attention to detail from our cleaning staff. We have... More 

Atlantic Highlands, New Jersey
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent four great days in NOLA at the JW Marriott on Canal Street. Service was top notch. Everyone we came in contact with was so pleasant and helpful. The room was spotless. Fitness center very well equipped. Lounge area was very comfortable. When we return to NOLA we will book at JM Marriott. I will definitely look to book... More 

Was this review helpful? Yes 1
OpsManager70130, Director of Operations at JW Marriott Hotel New Orleans, responded to this review

Dear Hogan2014, We are absolutely delighted to hear that you enjoyed such a wonderful stay on Canal Street. Thank you for taking the time to share your review with us. It is wonderful that you loved our outstanding service, immaculate guest rooms and well-equipped fitness center. We are thrilled that every one of our staff members provided you with friendly... More 

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