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All 154 New Orleans hotels

JW Marriott Hotel New Orleans

4.0 of 5 Hotel   |   614 Canal St, New Orleans, LA 70130 (Formerly Le Meridien Hotel) (Central Business District)
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Ranked #27 of 154 Hotels in New Orleans
Certificate of Excellence 2014
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1,260 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

Great location, close but not too close to busy (and noisy) French Quarter. Hop on hop off bus stop just by the hotel. Complete exercise facilities and amazingly useful guest laudry (self help) facility. Small but nice pool area. Useful lounge (reward elite guests) and wonderful view, with great staff from room service to receptionists/concierges. Loved it and would certainly... More

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Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I was here on business travel for 7 business days, and the JW Marriott staff really "wow"ed me. From the moment I walked through the door and checked in until the time I left -- I had incredible service experiences. Zach lent me his phone charger upon my arrival so that they could call me when my room was ready... More

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Framingham, MA
Top Contributor
108 reviews 108 reviews
7 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Despite a couple of issues, I'll still rate JW as Very Good. The rooms were clean, well equipped, and the beds were about the most comfortable I've encountered in a hotel. The bathroom was a good size and well laid out. Temperature control was a bit finicky… with the room getting a bit too cold. The lobby and lounge areas... More

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Hartford, Connecticut
Contributor
19 reviews 19 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We were really looking forward to staying at our first JW Marriott, but our experience was disappointing. First the good points...it has a great location and is convenient to most places. The flavored water in the lobby was nice and most of the staff was nice. We especially got great service from Isabella at the front desk. The fitness center... More

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OpsManager70130, Director of Operations at JW Marriott Hotel New Orleans, responded to this review

Dear ML, We are so sorry to hear that your recent stay at the JW Marriott was disappointing. Your disappointment is shared by us as well. Please accept my apology for not providing you with a completely enjoyable experience. Thank you for your feedback as it will allow us to improve our overall condition, maintenance and service that we offer.... More

Houston, Texas
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Stayed at the JW Marriott for 2 nights on a short vacation. The location is great for walking around the French Quarter. We did not eat at any of the restaurants, so I cannot comment on any of those, except for breakfast in the club lounge and that was very good...good food and excellent service. The rooms were clean, the... More

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Cincinnati, OH
Top Contributor
91 reviews 91 reviews
10 hotel reviews
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

The JW is in a convenient location right at the edge of the French Quarter and the business district. Overall my experience wasn't bad, but with JW hotels supposedly being a higher end hotels I expected more. While I was there, only two of four elevators worked. That resulted in 10 minute waiters during busier times and really packed elevators.... More

Was this review helpful? Yes 1
OpsManager70130, Director of Operations at JW Marriott Hotel New Orleans, responded to this review

Dear Dave, Thank you for your kind comments regarding our location and staff. We are very proud of our locale and the attentiveness our staff provides to our guests. Please accept my apology for the maintenance issues that you experienced. I have shared your feedback with our team and will take immediate action to correct the problems that had a... More

1 review
5 of 5 stars Reviewed 1 week ago

The hotel was very clean and in a great location. The staff was courteous and accommodating. The Doorman Paul was most helpful in assisting with all of my party's needs, he went above and beyond his job function to accommodate our request. We will visit again on our next trip from Atlanta.

Was this review helpful? Yes
Contributor
17 reviews 17 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked this hotel based on distance from bourbon st but not in the noisy and busy street. Hotel is very nice and rooms were a good size. Lobby had two doors but taxi will drop off people on common st entrance. Definitely recommended.

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OpsManager70130, Director of Operations at JW Marriott Hotel New Orleans, responded to this review

Dear Rse L, We appreciate you taking time out of your day to review our hotel. Being located just close enough to Bourbon Street allows our guests to make a short walk into the excitement, and relax at the end of the day. We are very glad that you enjoyed the size of your room and we hope you were... More

Houston, Texas
Top Contributor
50 reviews 50 reviews
20 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 1 week ago

I usually stay at the JW NOLA due to location. As always the service was great and rooms nice (although they are more standard Marriott and less JW). What surprised me this trip was the lack of options / quality of the executive lounge. It is small, but you can always find a spot to sit, but the options on... More

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OpsManager70130, General Manager at JW Marriott Hotel New Orleans, responded to this review

Dear RTW_Aggie, Thank you for bringing your thoughts to our attention. Your feedback is extremely helpful in allowing us the opportunity to improve the service we deliver on a daily basis. While we are disappointed that our Executive Lounge did not exceed your expectations, we are glad to know that you enjoyed our convenient location, great guest services, and your... More

New Orleans, Louisiana
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Has the feel of a boutique hotel, does have very small rooms, very nice lobby. Excellent location. Not far from Bourbon Street. Very clean, full service. I enjoyed my stay and would book again. Staff very friendly and helpful.

Was this review helpful? Yes 1
OpsManager70130, Director of Operations at JW Marriott Hotel New Orleans, responded to this review

Dear dixiebell13, We are grateful to have had the opportunity to host your recent visit to the Crescent City. Thank you for sharing your kind thoughts regarding our lobby, convenient location, and friendly and helpful team members. Being so centrally located to many local attractions, we hope that you had the opportunity to explore Jackson Square and the St. Louis... More

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Additional Information about JW Marriott Hotel New Orleans

Address: 614 Canal St, New Orleans, LA 70130 (Formerly Le Meridien Hotel)
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — JW Marriott Hotel New Orleans 4*
Number of rooms: 487
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Also Known As:
Marriott New Orleans
New Orleans Marriott

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