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JW Marriott Hotel New Orleans

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614 Canal St, New Orleans, LA 70130 (Formerly Le Meridien Hotel)
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1 room 1 adult
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JW Marriott Hotel New Orleans
JW Marriott Hotel New Orleans
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1,817 Reviews from our TripAdvisor Community

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Minden, Nevada
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

The hotel was centrally located and very well maintained. The staff was absolutely wonderful helpful, friendly and always at your service. I had never been there before and was very happy with our whole experience at the hotel!

Helpful?
Thank Michele H
Hillsborough, NJ
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

Been here one day they need serious training. Got checked into the wrong room twice after giving my ID multiples times and walked in by other guests. The front desk is clueless. The rooms is basic for what they charge, bathroom can hardly fit a hobbit and waited 4 hours to finally get the room I booked. Based on the... More 

Helpful?
Thank NJSundevil55
OpsManager70130, Director of Operations at JW Marriott Hotel New Orleans, responded to this review

Dear NJSundevil55, We apologize for the errors made by our front desk staff during your experience. We do invest a considerable amount of time training our associates and it's disappointing to hear that we made so many errors. We appreciate your candid feedback regarding your overall experience. We believe this was an isolated incident and will review your comments with... More 

Franklin, United States
Level Contributor
123 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were delighted by the exceptionally friendly staff, the room upgrade, the central location, the attractive room with a view, and the great service. The lobby situation is a little crowded compared to the Marriott across the street.

Helpful?
Thank David K
Roseville, CA
Level Contributor
62 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We booked this hotel for the week before the actual Mardi Gras Fat Tuesday. We stayed here for same period last year also. I think possibly the rooms are getting a little dated or just lack proper service. Our TV needed the technician to come to fix it as did our neighbors. Once I saw the reset button on the... More 

Helpful?
Thank Capayrancher
Houston, Texas
1 review
5 of 5 stars Reviewed 4 days ago NEW

I was very pleased with the service at JW Marriott..everyone was very friendly and courteous and went out of their way to help!!! Paul, one of the bellman, was especially friendly!!!! I will be back for sure!

Helpful?
Thank Lauren N
Louisiana
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

First let me say that the room itself was very nice. I spent three nights there for business and I must say the bed was very comfortable, the chairs excellent and the in-room wi-fi signal was superb. The only complaint I have, and this is not something that apparently affects most people, is the height of the shower head. I... More 

Helpful?
1 Thank MIchael T
Chicago, IL
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Great location, but small lobby and bar. Food choice is limited. Reception checking wasn't friendly and didn't even register my membership points at the time of check in (group booked). Rooms were very clean and friendly concierge. Otherwise it was so so and I expected more from the brand.

Helpful?
1 Thank beeps2
OpsManager70130, Director of Operations at JW Marriott Hotel New Orleans, responded to this review

Dear Beeps2, Thank you for your candid feedback regarding your recent experience at our hotel. We are disappointed to hear that your stay was "so-so". Providing a flawless experience in all aspects is always our goal. We will review your comments with the associates that work at the front desk to ensure that we focus on providing attentive and friendly... More 

Princeton, New Jersey
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

If not for the totally awesome staff I would have rated the hotel lower... On the negative side the rooms can use updating. The beds are not overly comfortable, carpet can be replaced and the bathroom tubs were old and cracked. Not really up to JW standards. The lobby is fine and the hotel as a whole is clean. Now... More 

Helpful?
1 Thank AXFman
Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Let me start by saying that I LOVE this hotel. Each time I visit New Orleans, I book my stay at the JW Marriott on Canal. The staff is unbelievably accommodating, professional, and hospitable. This particular visit (Jan 2016) was made special by our doorman, Paul. He helped me and my fiance navigate the city to find the best restaurants,... More 

Helpful?
1 Thank aleeshadenise
OpsManager70130, General Manager at JW Marriott Hotel New Orleans, responded to this review

Dear aleeshadenise, We are truly honored to hear that we are your hotel of choice in New Orleans. Thank you for taking the time to let us know what you love most about our hotel. We always love hearing when our team is able to contribute to a guest's positive experience. Thank you for letting us know about Paul's notable... More 

New York City, New York
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

New Orleans is ONE interesting city! I loved my 3 day adventure there last week. So much history... and wonderful food and music make this city a real treat. The hotel was perfectly located on the opposite side of Canal Street but directly across from the streets that comprise the French Quarter. We were easily able to wander in and... More 

Helpful?
1 Thank Chris1148
OpsManager70130, Director of Operations at JW Marriott Hotel New Orleans, responded to this review

Dear Chris1148, We are thrilled that our location allowed you to enjoy the greatness of New Orleans. As you mentioned the food and music is truly a treat for the soul. Thank you for your feedback regarding our lobby and our breakfast buffet. We strive to delivery exactly what our guests need and your feedback help us get closer to... More 

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Neighborhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
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