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JW Marriott Hotel New Orleans

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614 Canal St, New Orleans, LA 70130 (Formerly Le Meridien Hotel)
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JW Marriott Hotel New Orleans
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1,609 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (373)
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Chicago, Illinois
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

This is my second stay at the JW Marriott. Can beet the location. Right on canal and just steps from Burboun St. The staff is friendly. Only issue we had during this stay was the air conditioning went out in the guest rooms. It was not on when I checked in. I was told it would be on within the... More 

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Tuscaloosa
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at JW Marriott in New Orleans in the hot, hot July weather. The main lobby had a dispenser of flavored water and the auto lobby had a cooler of bottled water for guests. The hotel is directly across Canal Street from the French Quarter. We walked everywhere we wanted to go, and when we returned to the hotel,... More 

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Bessemer, Alabama
1 review
5 of 5 stars Reviewed yesterday NEW

Awesome customer service at every level. Paul, the doorman, is awesome. He is a welcoming presence on arrival and keeps you smiling at check-out. The bellman who brought my luggage down at checkout delivered my car when it appeared valet was over extended. Delicious food. I will definitely stay here again.

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Jacksonville, Florida
Level Contributor
78 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

its weird but I liked the way this place smelled. considering that around bourbon st and canal it is less than ideal as from an olfactory stand point. hahaha. good location to bourbon st, the casino and restaurants.

Was this review helpful? Yes
OpsManager70130, Director of Operations at JW Marriott Hotel New Orleans, responded to this review

Dear defazeo f, We are delighted to hear that you enjoyed your time with us at the JW Marriott New Orleans. It is wonderful that you found our property a refreshing oasis during your time in the city. We are so pleased that you loved our location in relation to many nearby attractions. Should you return to New Orleans in... More 

Arlington, Virginia
5 of 5 stars Reviewed 3 days ago NEW

Had a horrible plane ride the weekend of July 24th and Paul could see the frustration in my face. He opened the door for me with a smile and then proceeded to ask how why I looked so distrubed. He decided to place my suitcase in storage while I was waiting for my friends and then offered me a complimentary... More 

Was this review helpful? Yes
OpsManager70130, General Manager at JW Marriott Hotel New Orleans, responded to this review

Dear Starlynne G, We could not be more pleased to hear about your warm welcome to our hotel after a long day of travel. Thank you for letting us know how much Paul went above and beyond to ensure that you were well taken care of. We are so glad that you loved him as much as we do. Thank... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

I visited New Orleans for a weekend and stayed at this hotel..it was great. I will definitely come back here again. The staff was helpful especially Paul R. he was amazingly helpful, friendly and nice!! The rooms were very clean and comfortable. Robin R

Was this review helpful? Yes
OpsManager70130, Director of Operations at JW Marriott Hotel New Orleans, responded to this review

Dear Robin R, We are so happy to hear that you enjoyed your weekend getaway on Canal Street with us. It is terrific that you found our staff helpful and our guest rooms clean and comfortable. Thank you for filling us in on Paul's first-class service. We are so glad you loved him as much as we do. Should you... More 

Houston, Texas
1 review
4 of 5 stars Reviewed 4 days ago NEW

This hotel was a very good place to stay at the guy at the front desk was wonderful he was very helpful. The room was clean and had a very nice view. The only thing that kinda bugged me was at night when you where trying to sleep you could hear the street noises. I was on a very high... More 

Was this review helpful? Yes
OpsManager70130, General Manager at JW Marriott Hotel New Orleans, responded to this review

Dear tripguycppc, We are delighted to hear that you enjoyed your stay with us so much that you will definitely be returning for another visit. Thank you for letting us know how much you loved our helpful staff, stunning views and clean guest rooms. We are sorry that you experienced noise from the street as we always want our guests... More 

Gosford, Australia
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is a class act, the rooms are spacious and well laid out . Its a property with finesse and a haven from all the noise of the French Quarter Staff were helpful at all times and the rooms tastefully furnished. Its very central and only a $10 taxi ride from Amtrak . My room was on the 20th... More 

Was this review helpful? Yes
OpsManager70130, Director of Operations at JW Marriott Hotel New Orleans, responded to this review

Dear 528956John_C, We are blown away by your incredibly generous review and recommendation of our hotel. Thank you for taking the time to share this with us. It is wonderful that you loved our spacious guest rooms, peaceful atmosphere and helpful staff. Thank you again for your kind words and we hope to have the pleasure of hosting you again... More 

Tyler, Texas
Level Contributor
50 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I highly recommend this place. The room was wonderful and a great location. The concierge lounge was at a temporary location, but the food was fantastic. The employees were very welcoming. Don't hesitate to stay here.

Was this review helpful? Yes
OpsManager70130, General Manager at JW Marriott Hotel New Orleans, responded to this review

Dear boydpc, We cannot thank you enough for your generous recommendation of the JW Marriott New Orleans. What a delight it was reading about your wonderful experience. We are thrilled that you loved our luxurious guest rooms, fantastic location and delicious dining. We are also glad to hear that our team provided you with such a warm welcome. We hope... More 

Houston
Level Contributor
7 reviews
5 of 5 stars Reviewed 5 days ago NEW

The hotel was nice and I will stay here again my next time in. The staff was friendly especially the door man Paul. He was great, when we got there are room was no quite ready he took care of our bags until they could take them to our room. He helped unloaded and loaded the car. He made the... More 

Was this review helpful? Yes
OpsManager70130, General Manager at JW Marriott Hotel New Orleans, responded to this review

Dear Roxannetexas, We could not be happier to hear that you loved your stay with us so much that you already plan to return. Thank you for letting us know how much you enjoyed your stay from our friendly staff to our nice property. We appreciate you filling us in on Paul's notable service. He is very loved and we... More 

Hotel Review Summarization

What travelers say

  • French quarter(44)
  • Great location(17)
  • Canal street(11)
  • Room service(7)
  • Very nice(5)
Questions? Get answers from hotel staff and past guests. Ask a question

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The Hotel (112)

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Room/suite (45)
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Dining (21)
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Bathroom (3)
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Other (19)
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