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JW Marriott Hotel New Orleans

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614 Canal St, New Orleans, LA 70130 (Formerly Le Meridien Hotel)
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JW Marriott Hotel New Orleans
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1,565 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mobile, Alabama
Level Contributor
25 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

6/19/15. Why I love my trips to New Orleans? It's because I love my stays at the JW Marriott, 614 Canal St, NOLA - my home away from home! Effortless valet parking, warm welcoming check-in, very friendly and courteous staff, as well as the beautifully decorated guest rooms are just a few reasons why I always choose this specific hotel.... More 

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2 reviews
3 of 5 stars Reviewed yesterday NEW

My family and I stayed at this hotel for two nights a few weeks ago. It was an interesting visit to say the least. We had no trouble at check in and the bi-level suite was very nice. The fist morning there we woke up to window washer at 5:30am. I was not happy especially because they woke up my... More 

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Belle Chasse, Louisiana
Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Had the rare opportunity to take my wife out on the town and chose the J.W. She arrived before me and was quickly checked in. Beware valet parking is the only option and is $40 overnight. We received a corner king room that was larger than a standard hotel room. Very nice room overall, we were on a high floor... More 

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Middletown, DE
Level Contributor
145 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed for 2 nights recently while on a business trip to New Orleans. Hotel is located downtown, within easy walking distance to restaurants, Bourbon St, aquirium, casino, etc. The room was nicely decorated. Bed was comfortable -- mattress, pillows and bedding. Bathroom was not overly large, but adequate. Sink is locate outside from where toilet and shower/tub were, so... More 

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Level Contributor
67 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I was initially concerned about the noise factor given the property's proximity to Canal & Bourbon Streets; however, this property is well maintained and did not have any noise issues. The valet service was good as well as the front desk staff. They address all requests in a pleasant manner. We opted to leave our car parked after check out... More 

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OpsManager70130, General Manager at JW Marriott Hotel New Orleans, responded to this review

Dear Caleb M, We could not be happier to hear that you were so pleasantly surprised by your exceptional stay at our hotel. From our well-kept property to our terrific service, it sounds like you truly loved your experience. It is so wonderful to hear that. Thank you for sharing your review and we are absolutely delighted to be your... More 

Chicago, Illinois
Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I stayed here and was hosting another couple as a thank you weekend. I called ahead and arranged a welcome basket with the concierge. I even called the day prior to confirm. Upon arrival there was no basket. A few minutes later wine and cheese arrived at my friends room with an apology note to me for forgetting the order.... More 

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OpsManager70130, Director of Operations at JW Marriott Hotel New Orleans, responded to this review

Dear Evets P, Please accept my apology for the poor experience that you had at our hotel. As you indicated, several mistakes were made by my team, even our attempt to make things right, went wrong. I appreciate your feedback and I will be sure to review the mistakes that were made so that we can improve the experience for... More 

Germantown, Tennessee
Level Contributor
238 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Friendly staff,from the bellman, to check in and the executive lounge. Recent lobby renovations make for nice common and bar areas. The rooms are in need of renovation as the. Carpets are worn as are some of the other room amenities. Close to the French Quarter and other activities. Request a high floor room for the best view.

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OpsManager70130, Director of Operations at JW Marriott Hotel New Orleans, responded to this review

Dear Jim R, We are overjoyed to hear that you enjoyed such an excellent stay with us. Thank you for letting us know how much you loved our friendly staff, atmospheric common areas and close proximity to the French Quarter. Thank you for your input on our carpet. We truly appreciate it as we want each and every guest to... More 

Goldendale, Washington
Level Contributor
57 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Found the overall stay to be very comfortable and pleasant. I had the buffet breakfast every morning and found the selection to be one of the best that I have had. The fruit was always fresh and there was a wide variety. The location was close to Burbon Street and many great restaurants within walking distance.

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OpsManager70130, Director of Operations at JW Marriott Hotel New Orleans, responded to this review

Dear GUY T, Thank you for taking the time to share with us about your JW Marriott New Orleans experience. We love nothing more than hearing when our guests enjoy a completely comfortable stay with us and love our location for their travels. We are also glad that you found our breakfast options both plentiful and fresh. Thank you again... More 

gainesville FL
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed for 5 days at the JW Marriott while my daughter competed in a volleyball tournament. The location of the hotel is absolutely ideal. Close enough to the French Quarter for the restaurants and entertainment, but not too close that you can't sleep from all the chaos. The room was well appointed, very clean, and the beds quite comfortable.... More 

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OpsManager70130, General Manager at JW Marriott Hotel New Orleans, responded to this review

Dear g8torgirl, What a delight it was to read about your first-class experience at our hotel. We are thrilled that you loved our ideal location, well-appointed guest rooms and helpful staff. Thank you for the incredibly positive feedback on our delicious breakfast as well. We are sorry to hear about your valet experience and we appreciate you filling us in.... More 

Hemel Hempstead, England
Level Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed at this hotel end May with Archers Holidays on a tour of New Orleans, Deep South and Orlando. Really enjoyed New Orleans and had a good stay at this hotel. Also stayed on the 17th floor overlooking the pool and room was very clean and good size bathroom with everything you could need in there. Bed, linen and pillows... More 

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OpsManager70130, Guest Relations Manager at JW Marriott Hotel New Orleans, responded to this review

Dear jeaneypeaney, We are delighted to hear that you had such a wonderful New Orleans experience staying with us. It is great that you loved everything about our hotel from our clean and comfortable guest rooms and our delicious cocktails to our exceptional service and our ideal location. We love hearing when our home on Canal Street proves to be... More 

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