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All 153 New Orleans hotels

JW Marriott Hotel New Orleans

4.0 of 5 Hotel   |   614 Canal St, New Orleans, LA 70130 (Formerly Le Meridien Hotel) (Central Business District)
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84%
Ranked #27 of 153 hotels in New Orleans
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Donna H Flowood, Mississippi
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1,139 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (242)
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English first
Flowood, Mississippi
Senior Contributor
36 reviews 36 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Every year I take my grandsons for a few days in the City of New Orleans because there is so much for them to see. I like Marriott because the trolley is right in front of the hotel even though all but City Park is within a moments walk. The hotel is awesome clean and they have a huge kiddie... More

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San Francisco, California
Contributor
19 reviews 19 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stay at J W Marriott when I can. What Marriott bills as affordable luxury is right on. To me these hotels are near Ritz Carlton level in rooms, amenities, and service. This particular one meets the standards. In addition, for those who use the Executive Lounge, this hotel really shines. A wonderful morning breakfast - bacon, sausage, eggs, excellent... More

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed at the JW Marriott for 4 nights. Check-in was hectic due to a large convention of some sort checking out. Hotel was unable to find my prepaid reservation and was back and forth on the phone with travel agent and JW for about 40 minutes.Finally got it worked out. Jacqueline (managers assistant) was very apologetic and took care of... More

Was this review helpful? Yes
OpsManager70130, Director of Operations at JW Marriott Hotel New Orleans, responded to this review

Dear Keen_keen49, It's pleasure to read that we were able to resolve the issue pertaining to your reservation. Jacqueline does an outstanding job when unexpected challenges arise. It's also great to read that our housekeeping staff took outstanding care of you and that the team in Canal Street Grill delivered top notch service for you. We strive to deliver a... More

Los Angeles, California
1 review
5 of 5 stars Reviewed 4 days ago NEW

After driving seven plus hours from Atlanta to New Orleans through severe thunderstorms, what my mom and I needed most once we arrived was a good drink. We found our savior George at the JW Marriott bar that night, and our stay quickly became 100x better. He made us all the classic New Orleans cocktails, and even made me a... More

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Memphis, TN
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I can say our brief stay was enjoyable. Check in was effortless and every employee we encountered was more than helpful. Specifically Ebony (front desk) William (bellman). Rooms could be updated, however, very clean and comfy. Lobby great!

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Houston, TX
Contributor
11 reviews 11 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Not to be confused with the more prominent New Orleans Marriott across the street, the JW Marriott is located on the south side of Canal Street with parking entrance on Common Street. The JW Marriott is a nice, full-service property conveniently located to the French Quarter. Parking is by valet only and the retrieval was quick for us. Check-in went... More

Was this review helpful? Yes 1
Mobile
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Paul always spotted is out each day and made sure we were enjoying our stays. His smile and cheerful personality was always a warm welcome. He is a great asset to this hotel. The hotel was nice and accommodating as well.

Was this review helpful? Yes
OpsManager70130, General Manager at JW Marriott Hotel New Orleans, responded to this review

Dear Melinda, Thank you for taking the time to share your stay with us. Paul is a bit of a TripAdvisor celebrity at our hotel and we are delighted to hear that you received his excellent service. We certainly appreciate him and we are very proud to have wonderful ambassadors like Paul on our team. We would be honored to... More

Chicago, Illinois
Senior Contributor
43 reviews 43 reviews
33 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

A plea to hotel companies, just let us park our own cars. Probably waited 45 minutes to get my car and I even called down 10 minutes before heading down. But what do you expect for 42 bucks. I'm also pretty sure they damaged my car to boot. Note that to get to valet you have to go in back... More

Was this review helpful? Yes 1
OpsManager70130, Director of Operations at JW Marriott Hotel New Orleans, responded to this review

Dear Gottdownunder, Thanks for the positive comments about the wireless internet, breakfast buffet, service at check in and the hotel overall. However, we are concerned about your valet parking experience. Please contact me directly to discuss further. We truly want your entire hotel experience to be flawless and your feedback helps us achieve this goal. I look forward to hearing... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

1. When you enter in the back to valet all the men are most helpful to assist with your bags and opening the door for you. Paul is one that I remember the most as I have stayed at this hotel for several work trips. Paul greets you with a warm welcome and gives you specific directions to make your... More

Was this review helpful? Yes 1
OpsManager70130, Director of Operations at JW Marriott Hotel New Orleans, responded to this review

Dear Amber, Thank you for your kind words about your stay at the JW Marriott! We will be sure to pass on your compliments to Jim, Carmen, Paul and George, who are all outstanding examples of the service we consistently deliver at our luxury property. George makes a mean Hendricks martini and we hope you had the chance to try... More

Senior Contributor
22 reviews 22 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 1 week ago

Room: First night I had a hole in my bottom sheet and a broken AC. I felt like I was staying in a budget hotel and not a top of the line hotel. On the second night I found out the maids threw away something important. The cleaning staff need some training. The front desk staff are great and very... More

Was this review helpful? Yes 1
OpsManager70130, Director of Operations at JW Marriott Hotel New Orleans, responded to this review

Dear Citygir, Thank you for sharing your experience with us on Trip Advisor. I am pleased to hear that the Front Desk Staff were great and very helpful to you. However, Please accept my apology for your experience in your guest room. We would agree with your sentiments and will take the necessary steps to address this situation with our... More

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Additional Information about JW Marriott Hotel New Orleans

Address: 614 Canal St, New Orleans, LA 70130 (Formerly Le Meridien Hotel)
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:4 star — JW Marriott Hotel New Orleans 4*
Reservation Options:
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Also Known As:
Marriott New Orleans
New Orleans Marriott

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#10 Luxury Hotel in New Orleans #16 Family Hotel in New Orleans #19 Business Hotel in New Orleans #26 Romantic Hotel in New Orleans
Hotel Class
Number of rooms
487

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