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InterContinental New Orleans

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444 St. Charles Ave., New Orleans, LA 70130
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1 room 1 guest
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InterContinental New Orleans
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324 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • Spanish first
  • Any
English first
  • All months
    (324)
  • Mar-May only
    (133)
  • Jun-Aug only
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Launceston, Australia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

My recent stay at this hotel exceeded my expectations. I found the hotel location to be ideal, being a little bit out so it wasn't too loud and busy but only about a 5 minute walk and you were right in the heart of things. The staff were very friendly and I would say seemed a little less formal than... More 

Was this review helpful? Yes
Newton, Massachusetts
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was my first stay at an Intercontinental Hotel. My room was luxurious and clean. The room was very quiet with no outside noise. Bed was super comfortable, and the staff were very attentive. There were two bars in the lobby and the coffee/pastry cart in the lobby was welcome. Very nice rooftop pool and 24 hour lobby snack shop.... More 

Was this review helpful? Yes
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear ginossari, Thank you very much for the outstanding 5 star review of our hotel. We appreciate that you took the time to write about your experience and the service provided to you by our team Please tell your friends about your stay and come back to visit very soon. You really have to try our signature restaurant- Trenasse, which... More 

New Orleans
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

As the title suggests this hotel casts dispersions of worldwide travel. Their spacious lobby invites guests to relax in wrap-around leather chairs, and some sectioned by translucent panel curtains dressed in gold. Luxurious rooms, some with balconies, bring to mind hotels found in New York’s posh boroughs. The Streetcar runs in front of the hotel along St. Charles Avenue. Recommend... More 

Was this review helpful? Yes
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear NolaHistoryfan, Thank you very much for the outstanding 5 star review of our hotel. We appreciate that you took the time to write about your experience and the service provided to you our team. Please tell your friends about your stay and come back to visit very soon. We saw your post on social media about your stay and... More 

Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

My teenage sons and I visited New Orleans recently for a Saints vs. Patriots game and a relaxing weekend in the Big Easy and decided to stayed at Intercontinental. We arrived to friendly and smiling staff who kindly upgraded us without a charge (due to availability) and were then greeted by George the Concierge who went well above the call... More 

Was this review helpful? Yes
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Lisa M, Thank you very much for the outstanding 5 star review of our hotel. We appreciate that you took the time to write about your experience and the service provided to you by George, our Concierge. He is the face and the culture of our hotel. We are proud to have him on our team. Please tell your... More 

Lafayette, Louisiana
1 review
5 of 5 stars Reviewed 4 days ago NEW

Every trip my family and I take to New Orleans we stay at InterContinental New Orleans and Ronnell Williams always always exceeds our expectations! From the great customer service to the always comfortable and relaxing rooms. Intercontinental is the best to stay when visiting New Orleans.

Was this review helpful? Yes
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Delayna T, Thank you very much for the outstanding 5 star review of our hotel. We appreciate that you took the time to write about your experience and the service provided to you by Ronnell Williams. He is the face and the culture of our hotel. We are proud to have him on our team. Please tell your friends... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Went for a weekend getaway with my girlfriend, only get one vacation a year so it had to be perfect. Hotel was really impressive the moment you walk through the door. Room was nice and clean, exactly like the pictures. Conveniently close to all the action of the French Quarter. If you're like me and you've never been to NOLA,... More 

Was this review helpful? Yes 1
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Jaurivis H, Thank you very much for the outstanding 5 star review of our hotel. We appreciate that you took the time to write about your experience and the service provided to you by our staff. Please tell your friends about your stay and come back to visit very soon. You really have to try our signature restaurant- Trenasse,... More 

Mobile, Alabama, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed at the Intercontinental New Orleans Aug 21-23 for The Saints Preseason Game, and from the time I arrived at the hotel until I left everything was perfect. The check in was fast and everyone was so nice. I usually stay at the Roosevelt, but I may have found my new home!!

Was this review helpful? Yes 2
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Jason M, Thank you very much for the outstanding 5 star review of our hotel. We appreciate that you took the time to write about your experience and the service provided to you by our staff. The Roosevelt is a great hotel. We are honored to be compared to such a luxurious property. Please tell your friends about your... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I spend time in New Orleans and always stay at the InterContinental Hotel. It is a wonderful hotel and conveniently located to all downtown New Orleans. The amenities are great and the staff is always friendly and helpful. The rooms are always comfortable and relaxing.

Was this review helpful? Yes 2
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear klynflenner, Thank you very much for the outstanding 5 star review of our hotel. We appreciate that you took the time to write about your experience and the service provided to you by our staff. Please tell your friends about your stay and come back to visit very soon. You really have to try our signature restaurant- Trenasse, which... More 

Los Angeles, California
Level Contributor
49 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

In the heart of downtown New Orleans. Very close to Bourbon Street and the French Quarter but far enough so that you aren't in the thick of the rowdy loud nightlife. Hotel was remodeled in 2014. Rooms are fresh, modern, spacious and with some lovely views of the city. Parking is VERY expensive here so I would recommend taxi or... More 

Was this review helpful? Yes 1
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear flacaSandra, Thank you very much for the review of our hotel. We appreciate that you took the time to write about your experience. You need to try our signature restaurant Trenasse- it features local rustic Louisiana fare. In addition, there is Pete's - on the menu is an award winning gumbo and the best grass fed beef from a... More 

Port Washington, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

I recently stayed at this hotel Aug 3-8, 2015 with friends of mine who came in from other countries. We had a little difficulty at check regarding our confirmed price. Manager Jeffrey Schmidt was wonderful to resolve and made the stay pleasant. The hotel is located in the CBD just a few block walk from Canal St and the FQ.... More 

Was this review helpful? Yes 1
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear WorldTravel53, Thank you very much for the review of our hotel. We appreciate that you took the time to write about your experience and your kind words about our Manager, Jeffery. You need to try our signature restaurant Trenasse- it features local rustic Louisiana fare. In addition, there is Pete's - on the menu is an award winning gumbo... More 

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