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All 153 New Orleans hotels

InterContinental New Orleans

4.0 of 5 Hotel   |   444 St. Charles Ave., New Orleans, LA 70130 (Central Business District)
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Ranked #98 of 153 hotels in New Orleans
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A recent review
5 of 5 stars reviewed 5 days ago
mo1678 New York City
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981 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (198)
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New York City
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel has always been my go-to hotel in New Orleans. I travel to the New Orleans area at least once a month and have stayed at various other locations. None of them even compare to the Intercontinental. And I thought that even before the renovation! The new rooms are modern and the artwork on the walls are on par... More

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Sorocaba, SP
Contributor
18 reviews 18 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This Intercontinental is a classic New Orleans Hotel...it's beautiful and elegant with a perfect service for all...there are several possibilities to your Company can to realize any complete Event ...it's strongly recomended !!!

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RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear LuizMaranzano, Thank you for your 5 star review of our property. Our events team are the best in the business. We appreciate you for calling them out. See you soon. More

Houston, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Our Experience with this hotel started off on a bad note but ended well. When we first arrived to the hotel and walked to the check in desk, A lady by the name Kurtshell greeted us very rudely. Let me just say, she does NOT deserve working for the company. Her level of professionalism was poor and should be addressed.She... More

Was this review helpful? Yes 2
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Brandi W, Thank you for your 5 star review of our hotel. I appreciate that you gave us an opportunity to turn around a very poor start on our part. Anthony and Jacob are 2 of our many super associates. We hope to see you soon. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

After arriving in New Orleans without my bags I tried to make the best of my day. However after being greeted by Anthony Tate he put a smile on my face. As a courtesy to me for my bags being delayed, they sent to my room a care package that included wine, fruit, and chocolate!! He was always helpful and... More

Was this review helpful? Yes 1
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Jennifer J, Thank you for your 5 star review of our hotel. We are very pleased that you enjoyed your stay. Anthony is one of our superstars. Thank you for his recognition. Please come back as soon as you can. More

Atmore, Alabama
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Our room was newly renovated and very nice. The bed was comfortable, the bathroom was spacious with very nice shower. Really liked all the extra toiletries and the like that were available to us. Didn't order room service or drink from the mini-bar because the prices were really high. The location was good, but lots more hotel choices in better... More

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RomanoGM, Guest Relations Manager at InterContinental New Orleans, responded to this review

Dear Debbie M, Thank you for your review of the hotel. We are very pleased that you liked the $26 million renovation. Please come back soon. More

Charlotte, North Carolina
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel was undergoing some extensive renovations during my stay. Upon arrival the desk clerk just seemed regular, not over exciting check in, she didn’t inquire if this was our 1st trip to the city and it wasn’t a warm and friendly invite. The rooms were setup really nicely. The 1st day housekeeping proceeded into the room after I failed... More

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RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Angel W, Thank you for your review. I am sorry that there were issues with your stay. We've reviewed them with our team in order to improve. I hope that you liked the improvements to the property. Please let us know when you plan on returning back to New Orleans, we promise to make it right for you. reservations@icneworleans.com More

Columbia, South Carolina
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Reservations were for King, Club Lounge. The Club Lounge costs more per night, and I believe is limited to Ambassador Club members (I am a Platinum member), but it provides a nice quiet place for buffet breakfast and happy hour with appetizers. It is a major reason for my membership and for choice of hotel. When we arrived, we were... More

Was this review helpful? Yes 2
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear WXin DC, Thank you for your feedback regarding your stay. I am very sorry that we did not contact you in advance regarding the closure of the lounge. We learned a valuable lesson with your experience and this will ensure that this does not occur again to future guests. We appreciate that you have been giving us feedback for... More

Glasgow, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great stay at the Intercontinental New Orleans. Very pleased with the service, rooms and location. Found the beds extra comfy! Internet connection wasn't great in the business centre but still usable. I would recommend this hotel. After our flight was cancelled and we had 3 more nights to stay in New Orleans, this was our first choice for a hotel... More

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RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Denise M, Thank you for your review of our hotel. We are very pleased with the outcome of our renovations and so are our guests. Please come back soon and tell your friends. More

Milan, Italy
Contributor
18 reviews 18 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have been in new Orleans in September last year. That trip was a sort of a nightmare since at JFK airport I missed the last evening flight to New Orleans. Therefore I spent the night at the airport ( yes just like in the movie" the Terminal") and I took the flight the morning after. I called the hotel... More

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RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Anna p, Thank you for your review. We have come a long way in our $26 million renovation since your stay last year. Please come back soon. More

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

First visit to New Orleans for some family members. Perfect location for easy walks to the Quarter and Warehouse district. Staff paid extra attention to late Friday arrivals for some in our group. Great service for morning brunch and evening happy hour. Great restaurants within short walk of the hotel. Great vacation in the Big Easy. Thanks.

Was this review helpful? Yes
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear clanton28, Thank you for your 5 star review of our property. Since your stay we have reopened Pete's and built a beautiful lobby on the 1st floor. We have also completely renovated over 70% of our guest rooms. By fall we will have completed the entire hotel with $26 million in capital improvements. Please come back soon and tell... More

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Additional Information about InterContinental New Orleans

Address: 444 St. Charles Ave., New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental New Orleans 4*
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Also Known As:
New Orleans Intercontinental

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
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Hotel Style
#8 Green Hotel in New Orleans #24 Luxury Hotel in New Orleans
Hotel Class
Official Description (provided by the hotel)
InterContinental New Orleans enjoys one of the city s most coveted locations: two blocks from the French Quarter, four blocks from Harrah s New Orleans, six blocks from the riverfront and come Mardi Gras time a front row spot on the St. Charles Avenue parade route. The Morial Convention Center, Uptown and the Louisiana Superdome are also nearby. ... more   less 
Number of rooms
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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