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InterContinental New Orleans

4.0 of 5 444 St. Charles Ave., New Orleans, LA 70130
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InterContinental New Orleans
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InterContinental New Orleans
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28 reviews from our community

Traveler rating
    19
    7
    1
    0
    1
See reviews for
5
9
1
6
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Robertsdale, Alabama
1 review
5 of 5 stars Reviewed 2 days ago NEW

My fiance and I celebrated my birthday here for the weekend. We received 5 star service from the moment we arrived at the hotel, from valet to the bellman and on to the front desk. Each employee we encountered was very professional and courteous. The hotel itself is gorgeous. We liked that when you get into the elevator you cannot... More 

Was this review helpful? Yes 1
Wallingford, Connecticut, United States
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Had a great experience at the InterContinental New Orleans. Visited with friends for New Years and stayed for four nights. The location was great. Close enough of a walk to Bourbon Street and the night life, but far enough away that we could escape it. The lobby was large and airy and still thoroughly decorated for Christmas and you could... More 

Was this review helpful? Yes 1
Pisa, Italy
Top Contributor
94 reviews 94 reviews
14 hotel reviews
48 helpful votes 48 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

I had a bad experience with the staff of this hotel, in particular with the manager. He was not able to offer a solution to my concerns about the room and the small beds. For this reason I decided to book another room at the nearby Crowne Plaza!

Was this review helpful? Yes 2
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear fgrabbits, Thank you for your review of our property. As you can see, our team takes great care to ensure that each of our guests has a great stay. Occasionally, we error so poorly that we have to look back and learn from the mistake. In order for us to make it right for you and our future guests,... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We attended the Pelicans/Lakers game this past week, courtesy of the company I work for. They booked us rooms here. Our room was right by the elevator on the 14th floor, which was convenient but we could here the elevator squeaking through the wall. Not too loud, just audible while sleeping. Elevators were really smooth and fast! View from the... More 

Was this review helpful? Yes 1
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear treadnmud, Thank you very much for your review of the hotel. We appreciate that you mentioning the great smells coming from our signature restaurant Trenasse. I encourage you on your 2nd trip to our city to try it. We hope that you do return, we will earn that fifth star. More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

We stayed at the Intercontinental New Orleans this past weekend and had a flawless experience. The staff was friendly and check-in was quick. The rooms were big and beautifuly decorated. The bathroom was my favorite feature with lots of little details that make up a pampered stay. The room was extremely clean and I enjoyed an amazing night's sleep on... More 

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RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear MrsGordon2, Thank you for your 5 star review of our hotel. We are very pleased that you enjoyed the little details and the most comfortable beds in the business. Please come back soon and tell your friends. More 

1 review
5 of 5 stars Reviewed 1 week ago

The new look and feel at the hotel was great! Loved the decor! The staff was very friendly and accommodating and the fitness room was large with good options for lifting and cardio. The location was perfect to walk to great restaurants and fun places!

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RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Jill C, Thank you very much for the 5 star review and your kind words regarding our staff. Please come back soon and recommend us to your friends and family. More 

Atlanta, Georgia
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

it was my first time at this property in NOLA but I will definitely make it my regular spot due to the great service of the front desk agent, Chris. The bell hop was helpful and gave me great advice on dinner places (I always ask the bellmen for honest advice on where they would go with their money) but... More 

Was this review helpful? Yes 1
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear THWhite, Thank you very much for your 5 star review of the hotel. We appreciate that you mentioned our associate Chris in your post. Please come back soon and tell your friends. More 

1 review
5 of 5 stars Reviewed 1 week ago

We stayed January 16 to 18 th, as soon as we drove up, and the doors were opened, we was greeted with a smile and were ready to load our luggage, once inside we checked in ( Domingue was very friendly and got us checked in quick) headed to our room, which was on the 9th floor. Our room was... More 

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RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Cathy F, Thank you very much for your 5 star review of the hotel. We appreciate that you mentioned our associate Dominique in your post. Please come back soon for your girls weekend and tell your friends. More 

New Orleans, Louisiana
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Hello Antoine's, Galatoire's and Commander's Place! There is a new kid on the block that is at your level at the Intercontinental Hotel. Once this menu develops a crab cake, it would equal dining in the Commander's Garden Room or the other old line dining establishments.. Always great staff to attend to one's needs. The in room refrigerator needs to... More 

Was this review helpful? Yes
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear JKW2922, Thank you very much for your 5 star review of the hotel. We appreciate that you mentioned our signature restaurant Trenasse in your post. Please come back soon and tell your friends. More 

Miramar Beach, Florida
Contributor
12 reviews 12 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We just had a great stay at this hotel which is located on St. Charles within very close walking distance to the French Quarter. The staff went out of their way to make sure we had a awesome stay, especially Christian at the front desk. The rooms were modern and the beds comfortable, we also enjoyed the bar and restaurant... More 

Was this review helpful? Yes 1
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear KD1956, Thank you very much for your 5 star review of the hotel. We appreciate that you mentioned our colleague Christian in your post. Please come back soon and tell your friends. More 

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Additional Information about InterContinental New Orleans

Address: 444 St. Charles Ave., New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental New Orleans 4*
Number of rooms: 484
Reservation Options:
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Also Known As:
New Orleans Intercontinental
Hotel Style:
#6 Green Hotel in New Orleans
#13 Luxury Hotel in New Orleans
#31 Business Hotel in New Orleans
#43 Romantic Hotel in New Orleans
#54 Family Hotel in New Orleans

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