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InterContinental New Orleans

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444 St. Charles Ave., New Orleans, LA 70130
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InterContinental New Orleans
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286 Reviews from our TripAdvisor Community

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Traveler rating
    185
    72
    23
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55
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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Chicago, Illinois
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed yesterday NEW

First, the hotel is beautiful. The lobby is nicely furnished and has a lot of options for sitting with a glass of wine. We had a king room on the 9th floor. We had a beautiful view of the parking lot next door. So as far as the view - that was a total failure. I had 3 problems that... More 

Was this review helpful? Yes
Miami Beach, Florida
1 review
5 of 5 stars Reviewed 4 days ago NEW

The Intercontinental exceeded all of our expectations. The staff was friendly, helpful and accommodating. The hotel was very centrally located, an easy 10 minute walk to the FQ and 5 minute walk to Canal and Bourbon Streets. Special thanks to Ashley, Frank, Chris and Christian for making our stay and my Bday weekend absolutely amazing, you treated us like family!... More 

Was this review helpful? Yes
Argyle, TX
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Starting with Salman, the Concierge, and Ronnell the Desk Manager, this staff is exceptional. The service and friendliness of the entire staff is outstanding. The room was very clean and well serviced, as was the staff in Pete's Restaurant. Drinks and food in Trenasse was a real pleasure. The hotel exceeded my expectations in every way. The location made it... More 

Was this review helpful? Yes
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear ArgyleBob, Thank you very much for the outstanding 5 star review of our hotel. We appreciate that you took the time to write about your experience. We appreciate that you wrote about the outstanding service provided to you by Salman and Ronnell. Please tell your friends about your stay and come back to visit very soon. You really have... More 

Olathe, Kansas, United States
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel is very clean and the staff is very friendly. Check in and check out were quick. They offer to store your luggage at check in if your room is not ready or check out if you need a place prior to leaving the city. The only drawback for me was there were no refrigerators in the rooms. There... More 

Was this review helpful? Yes
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear djbmu, Thank you very much for the review of our hotel. We appreciate that you took the time to write about your experience. Please tell your friends about your stay and come back to visit very soon. Please try our signature restaurant Trenasse- it features local rustic Louisiana fare. In addition, there is Pete's - on the menu is... More 

Fort Smith, Arkansas
5 of 5 stars Reviewed 1 week ago NEW

Exceptional hotel in a perfect location in NO. Chic and well appointed rooms, exceptional service/staff, delicious food and drinks and especially at Trenasse. 5 min. walk to FQ, Warehouse district, Dome and shopping. Great rates make us frequent visitors!

Was this review helpful? Yes
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear QueenieEileenie, Thank you very much for the outstanding 5 star review of our hotel. We appreciate that you took the time to write about your experience. Please tell your friends about your stay and come back to visit very soon. You really have to try our restaurant Pete's - it features an award winning gumbo and the best grass... More 

Uxbridge, Canada
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I had an enjoyable 6 night stay at Intercontinental New Orleans while in town for a conference. The staff was friendly, helpful and welcoming. The hotel was centrally located, an easy 10 minute walk from the New Orleans Convention Center and 7 minute walk from Canal and Bourbon Streets. There was fresh fruit at the front desk, so patrons could... More 

Was this review helpful? Yes 1
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear M0re_w0rld_2see, Thank you very much for the outstanding 5 star review of our hotel. We appreciate that you took the time to write about your experience. Please tell your friends about your stay and come back to visit very soon. You really have to try our signature restaurant- Trenasse, which features local rustic Louisiana fare. In addition, we have... More 

Bowling Green, Kentucky
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for a few nights while in town for a conference. Check in was a breeze, the front desk staff were friendly and professional. The rooms were clean and roomy as well. The only restaurant I ate at in the hotel was Pete's for breakfast. We got the buffet, which was excellent, just a little expensive for breakfast... More 

Was this review helpful? Yes
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Lois161, Thank you very much for the outstanding 5 star review of our hotel. We appreciate that you took the time to write about your experience. Please tell your friends about your stay and come back to visit very soon. Please try our signature restaurant Trenasse- it features local rustic Louisiana fare. In addition, there is Pete's - on... More 

Houston, Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Upon entering my room, it was wonderfully cool and a light was on - I felt like they were welcoming me home :-). The room stayed nice and cool the entire time. And the linens - they were crisp and cool; so nice in fact, that I've asked for the brand so I can purchase as well. Enjoyed the breakfast... More 

Was this review helpful? Yes 2
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Charlotte_ma576, Thank you very much for the outstanding 5 star review of our hotel. We appreciate that you took the time to write about your experience. Please tell your friends about your stay and come back to visit very soon. You really have to try our restaurant Pete's - it features an award winning gumbo and the best grass... More 

Duncan, OK, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

This Hotel met all of our expectations. AC in our rooms worked well which is a must in New Orleans in July. The attached garage parking is a big plus. Everyone we encountered who worked for the hotel was polite and customer service oriented. The lady who made the omelets in the morning definitely knew what she was doing. We... More 

Was this review helpful? Yes 1
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Steve P, Thank you very much for the outstanding 5 star review of our hotel. We appreciate that you took the time to write about your experience. Please tell your friends about your stay and come back to visit very soon. You really have to try our signature restaurant- Trenasse, which features local rustic Louisiana fare. In addition, we... More 

Destin, Florida
5 of 5 stars Reviewed 1 week ago

My wife and I decided on a last minute getaway to New Orleans. We couldn't have picked a better hotel. The location is great just a couple of blocks off of Canal St so its a short walk to the French Quarter, Bourbon Street and even Harrah's! The room was beautiful and really comfortable. Since it was a getaway we... More 

Was this review helpful? Yes 1
RomanoGM, Front Office Manager at InterContinental New Orleans, responded to this review

Dear EmbassySuitesD, Thank you very much for the outstanding 5 star review of our hotel. We appreciate that you took the time to write about your experience. Please tell your friends about your stay and come back to visit very soon. You really have to try our restaurant Pete's - it features an award winning gumbo and the best grass... More 

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