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InterContinental New Orleans

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444 St. Charles Ave., New Orleans, LA 70130
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1 room 1 adult
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InterContinental New Orleans
InterContinental New Orleans
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572 Reviews from our TripAdvisor Community

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Baton Rouge, Louisiana
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at the Intercontinental New Orleans the nights of Sunday, Feb 7 and Monday, Feb 8...the 2 nights leading up to Mardi Gras! The InterContinental is a great location for walking to parades, or to the French Quarter, the Aquarium, the Insectarium, Harrah's casino, or many of New Orleans' wonderful restaurants!!! The staff was friendly and knowledgeable...they did a... More 

Helpful?
Thank allieross
Kingwood, West Virginia
1 review
5 of 5 stars Reviewed yesterday NEW

From the time we arrived we were treated like special guests. Service was prompt and friendly, the restaurant and bar were a blast, and the rooms we had were well thought out and elegant. Perfectly located for Mardi Gras parade and access to Bourbon street dining and activities. Considering how intensely busy the weekend before Mardi Gras can be, we... More 

Helpful?
Thank Rick M
Slidell, Louisiana
1 review
2 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed at this hotel again because my kids love Mardi Gras at this location. The location is great, the restaurant is awesome, but there management and hotel service is lacking. Last year for Mardi Gras my car was wrecked in valet parking, their valet service is contracted, but I have never been refunded my 50.00 parking fee from the hotel... More 

Helpful?
Thank Angellej25
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Angellej25, I am sorry that you had such an eventful Mardi Gras. Of course we remember you and wished that so much time had not gone by before you contacted the hotel regarding your valet parking claim. In addition, I wished that you were able to take advantage of the offer to stay at the hotel during a non-peak... More 

New Orleans, Louisiana
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We went here for Mardi Gras and it was so professional and everything was perfect. The staff was helpful, the lounge was warm and inviting. I would definitely recommend this place for Mardi Gras. Not to mention they have very safe and closed off bleaches to watch the parades. Great atmosphere.

Helpful?
Thank CajunQueen70124
Clearwater, Florida, United States
Level Contributor
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I work for a Holiday Inn Express and was able to get an employee rate for Mardi Gras. From the moment we got to the hotel, every employee at this hotel was so helpful. Marc especially was incredible. He gave us so many recommendations for things to do and places to eat, it made our trip that much better. We... More 

Helpful?
Thank lkatzen828
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear lkatzen828, Thank you very much for the 5 star review of our hotel. We appreciate that you took the time to write about your experience and the great service provided by our team. We hope that you also dined in our signature restaurant Trenasse- it features local rustic Louisiana fare. Of course we have Pete's - on the menu... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I stayed during the Mardi Gras parade season this year. The parades roll right in front of the hotel. It is fantastic. They also have bleacher stands in front to watch from. The restaurants, room service, and valet were all super.

Helpful?
Thank David H
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear David H, Thank you very much for the 5 star review of our hotel. We appreciate that you took the time to write about your experience and the great service provided by our team. We hope that you also dined in our signature restaurant Trenasse- it features local rustic Louisiana fare. Of course we have Pete's - on the... More 

Starkville
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Another fabulous visit and stay at the Intercontinental Hotel in the heart of the city. The staff is always helpful and welcoming, even with the stress of the huge crowds, street closing, and all the activities included in the Mardi Gras weekend in New Orleans. The location is ideal and easy to walk the city and feel totally comfortable and... More 

Helpful?
Thank Sherri B
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Sherri B, Thank you very much for the 5 star review of our hotel. We appreciate that you took the time to write about your experience and the great service provided by our team. We hope that you also dined in our signature restaurant Trenasse- it features local rustic Louisiana fare. Of course we have Pete's - on the... More 

Annapolis, Maryland
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The InterContinental New Orleans has beautiful new rooms that are appointed with everything you need. Great bed and linens. Only thing that would have been better is if lighting was better in the rooms, very dark.

Helpful?
Thank Baygal2014
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Baygal2014, Thank you very much for the review of our hotel. We appreciate that you took the time to write about your experience and the great service given by our team. We hope that you gave our signature restaurant Trenasse a visit- it features local rustic Louisiana fare. In addition, there is Pete's - on the menu is an... More 

1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

Sasha, our server, was helpful, attentive and funny! Best waitress we've had so far. The rest of the hotel is good too, but our service at the restaurant and the music in the restaurant were A++ Plus, the hotel itself is located in a prime location!

Helpful?
Thank janell h
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear janell h, Thank you very much for the review of our hotel. We appreciate that you took the time to write about your experience and the great service given by Sasha. We hope that you gave our signature restaurant Trenasse a visit- it features local rustic Louisiana fare. In addition, there is Pete's - on the menu is an... More 

Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We enjoyed our stay at the Intercontinental in New Orleans. The positives were the excellent location in the middle of the city and the way in which an issue we raised was resolved by the staff (the noise from the laundry was annoying and we were instantly offered a better room with a view of the Main Street) They also... More 

Helpful?
1 Thank foxc1979
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear foxc1979, Thank you very much for the review of our hotel. We appreciate that you took the time to write about your experience and the great service given by our team. We are glad that you gave our signature restaurant Trenasse a visit- it features local rustic Louisiana fare. In addition, there is Pete's - on the menu is... More 

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Neighborhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
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