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InterContinental New Orleans

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444 St. Charles Ave., New Orleans, LA 70130
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InterContinental New Orleans
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InterContinental New Orleans
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181 reviews from our community

Traveler rating
    120
    46
    11
    2
    2
See reviews for
32
55
6
56
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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New Orleans
Top Contributor
55 reviews 55 reviews
35 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed yesterday NEW

The rooms are very nice but the walls seem to be very thin, we could hear the draws open next door .Also we could hear the elevator as it traveled up.The people that worked there were very nice especially Christina.Nice pool on the roof.Close to all the action.

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1 review
4 of 5 stars Reviewed yesterday NEW via mobile

We had a great time visiting New Orleans in March . We were only there for a couple of days. Hotel was clean. Room a little small. I like the balcony Room upgrade. Good comparable price overall. Bar was nice

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Pleasantville, New York
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I had a very pleasant stay at the InterContinental New Orleans. The rooms along with the hotel amenities were definitely five star. After I departed New Orleans, headed back to New York, I noticed that I had left two books at the hotel. After contacting the hotel, Huey P Harrison of hotel security was extremely helpful. Huey was kind enough... More 

Was this review helpful? Yes
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear micheledg222, Thank you very much for the glowing 5 star review of our hotel. We appreciate that you took the time to write about your experience and the service that was provided by our colleague Huey. He certainly is one of our many shining stars that we have the pleasure of working with. Please tell your friends and return... More 

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Always wanted to check out the French Quarter in New Orleans. This hotel is in the perfect spot to set out by foot and never need your car. The hotel is spotless, our room included a balcony and all the extras you could ever want. Had some extra time to relax on the leather couch and the bedding was wonderful.

Was this review helpful? Yes
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Denise K, Thank you very much for the glowing 5 star review of our hotel. We appreciate that you took the time to write about your experience and our service. Please tell your friends and return very soon to visit. John Romano More 

San Antonio, Texas
Top Contributor
90 reviews 90 reviews
25 hotel reviews
134 helpful votes 134 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Spent one night here before moving to stay with a friend who has a house in NOLA. Overall, had a very nice stay. Room was clean, relatively spacious, and well decorated for a corporate hotel. Staff very nice. We really appreciated the free wifi as that is not a given at a hotel like this. Lobby space well designed. Overall,... More 

Was this review helpful? Yes
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear SA Member, Thank you for your review of our hotel. We appreciate that you took the time to write about your experience while staying with us. Please tell your friends and return very soon to visit. We sure would like an opportunity to earn that last star. John Romano More 

Raleigh, North Carolina
Contributor
16 reviews 16 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is conveniently located in downtown New \Orleans within walking distance to the French Quarter as well as Canal Street shopping. Hotel is super clean and room was large and well appointed. Staff was friendly and helpful. Didn't mind the $39.95 valet parking per night because once the vehicle is parked, you can walk anywhere you want to go... More 

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RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Cheryl R, Thank you very much for the glowing 5 star review of our hotel. We appreciate that you took the time to write about your experience and our service. Please tell your friends and return very soon to visit. John Romano More 

Fort Worth, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I called the morning of my arrival. I spoke with Natalie. I called with a very unusual request to have my TV removed from my room prior to arrival. Natalie did not ask me any questions whatsoever. She just informed me the TV would not be in my room when I arrived....sure enough when I checked-in around 8pm that night,... More 

Was this review helpful? Yes 1
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear David T, Thank you very much for the 5 star review of our hotel. We appreciate that you took the time to write about your experience and the service provided to you by Natalie. It was really great visiting with you in the lobby on the day of your departure. Please tell your friends and return very soon to... More 

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My boyfriend and I came to stay at the Intercontinental for 2 nights to celebrate my birthday. This hotel is gorgeous! The room was nice and we loved the huge balcony. Nice bathroom and decorations, I can't think of any problems that we had with our room. On the 15th floor, there is a gym as well as a outdoor... More 

Was this review helpful? Yes 3
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Rchamb5, Happy Birthday. Thank you for choosing to celebrate your special day with us and the very nice 5 star review of our hotel. We appreciate that you took the time to write about your experience and our service. Please tell your friends and return very soon to visit. John Romano More 

New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We just came back from a wonderful weekend stay at the IntercoTtinental New Orleans. The hotel just completed a total renovation and it is fabulous in every way. The rooms are large and bright and have every amenity you could possibly want. The gym is very well equipped and the hotel even has a swimming pool. What I liked best... More 

Was this review helpful? Yes 1
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear mr20022015, Thank you very much for the glowing 5 star review of our hotel. We appreciate that you took the time to write about your experience and our service. Our leaders, Frank, Brett and Ronnell do a great job providing service for our guests. We enjoyed getting to know you and your family during your stay. It was a... More 

Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The New Orleans Intercontinental got a thorough facelift a few yrs ago, and nothing was overlooked in the extensive process. Rooms are large and furnishings are appropriately upscale in the spacious surroundings. The bed was comfortable and, combined with the quiet atmosphere, made for a great night's rest. Our room had a deep balcony with table and chairs overlooking the... More 

Was this review helpful? Yes
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Sailnman, Thank you very much for the glowing 5 star review of our hotel. We appreciate that you took the time to write about your experience and our service. Our signature restaurant Trenasse is the city's newest up and coming place to experience an outstanding meal. Please tell your friends and return very soon to visit. John Romano More 

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