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InterContinental New Orleans

4.0 of 5 444 St. Charles Ave., New Orleans, LA 70130
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#97 of 153 Hotels in New Orleans
996 Reviews 3.5 of 5 stars
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InterContinental New Orleans
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InterContinental New Orleans
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996 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chicago, Illinois, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We were within walking distance to all of the popular places to eat and party, and only a short can ride away from the rest of the whole city! Quite beautiful inside, and a little biddy told me that CERTAIN NFL teams stay here regularly before games! ;)

Was this review helpful? Yes
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Sharon C, Thank you for your review of the property. We hope that you return many times in the future. We will see you in Chicago on December 15th at 7:30. More

Omaha, NE
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel was going through a little remodel but what a great location and design. I've stayed at only one other InterrContinental and that was in NYC. This was every bit as nice and about 1/4 of the price. It was only a couple blocks from the "action" which was actually very nice. You could GO to the insane drunky... More

Was this review helpful? Yes 1
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Rodney1988, Thank you very much for your 5 star review. I hope that you will tell your friends and come back soon. More

Pembroke Pines, Florida
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was my first time to NOLA and I stayed at the IC for a Software conference. It is in the midst of renovations and per staff have 2 more floors to be renovated before everything is completed. It was a bit noisy and if you are looking for a hotel to sleep in then you may be annoyed by... More

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RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear BluefieldsGal, Thank you for your review and your very kind words regarding our team. Anthony and Tim are outstanding. Please come back soon and tell your friends. More

Nyc
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I am a new fan of InterContinental after having stayed with them in San Juan. I often find myself at the Intercontinetal here in NYC for drinks as well since it is absolutely beautiful. That all being said I was a bit disappointed in this hotel. I really didn't feel like it quite met the standards that I have come... More

Was this review helpful? Yes 1
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Mair_h, Thank you for your review. Our team take your comments to heart and have review them with everyone. Our hotel will have our signature open in November. We hope that you will return. More

Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

My wife and I normally stay at the Hilton St Charles. I am a Hilton Honors Diamond status and the hotel accept dogs. Lafayette Square is also close by for dog walks. Last week, we received a call from the Hilton that there were some electrical issue and they rebooked us at the Intercontinental. We were excited since we have... More

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RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Texanton, Thank you for your thoughtful review of the hotel. I am sorry for falling short on the service during your stay. I hope that you will give us another change to serve you in the future. Our FD leadership would love to hear from you so we can continue to improve, ronnell.williams@icneworleans.com More

Forest HIlls,NY
Contributor
16 reviews 16 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the hotel from 9/7/14-9/9/14 and we did not care for the hotel. Although they are under construction the hotel was not a very friendly hotel. The date of our departure the front desk look as if she had a bad night was not pleasant at all. You stay at a hotel you want to feel welcome. At... More

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RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Daed MJM O, Thank you for your review of our property. We are sorry that you were greeted on the day of your departure by an unhappy associate. We take these comments to heart and will follow up to ensure another guest does not get the same treatment. Please email our FD Manager at ronnell.williams@icneworleans.com so that he may follow... More

Silver Spring ,Maryland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I had decided to go and celebrate my 45 th b day in my fav city NOLA, made reservation for this hotel through my frequent user account. Arrived July 30th for 4 nights. As I arrived I asked if I could have a room that had been renovated and told the lady at the front desk that I was in... More

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RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear viajerasinrumbo, Happy belated birthday. Thank you very much for your 5 star review of our property. We appreciate the kind words you used to describe our associates and manager on duty. We hope to see you return back many times. More

Houma, Louisiana
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

My sister and I stayed here for an overnight getaway. The hotel was amazing! We didn't see any sign of renovations currently going on. The rooms are absolutely beautiful and very comfy. The staff were friendly and helpful. The valet staff were exceptional. They even suggested walking routes to the places we were visiting. The hotel is in a perfect... More

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RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Danielle B, Thank you very much for your 5 star review of our property. We appreciate the kind words you used to describe our associates. The street car is a special amenity for our guests. We hope to see you return back many times. More

Creola, Alabama
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I booked the room through Groupon for $109. The regular rate for these rooms are $250. The hotel room itself was nice. However, the hotel felt like it had no air conditioner, and even our room was hot with the thermostat set to 60. I don't know what was going on with that. I would stay here again with another... More

Was this review helpful? Yes
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear asleem234, Thank you very much for your review of our property. We appreciate the kind words you used to describe your stay. We hope to see you return back many times. More

New York City, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

With all the hype and reviews of renovation, before I reserved this hotel for a stay in mid Sept. Weekdays only, I called sometime in August to see whether renovations would be complete. The answer was Yes, it'll be completed by the time I come. Many reviewers said it was bothersome and maybe noisy, which ruined their experience. The hotel... More

Was this review helpful? Yes 1
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear snoozepig, Thank you for your review of our property. All of our guest rooms are renovated as well as our lobby and Pete's. By November we will be opening a 2nd restaurant and our 2nd floor meeting space. We hope to see you return back many times. More

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Additional Information about InterContinental New Orleans

Address: 444 St. Charles Ave., New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental New Orleans 4*
Number of rooms: 484
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Also Known As:
New Orleans Intercontinental

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