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InterContinental New Orleans

4.0 of 5 444 St. Charles Ave., New Orleans, LA 70130
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InterContinental New Orleans
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InterContinental New Orleans
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1,060 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Calgary
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed yesterday NEW

After a long day of work and flight when I arrived at this hotel, I started feeling the comfort from the time to check in till check out. Front desk stuff was very helpful, fast in processing check in. Room was excellent in appearance, decoration, lighting and overall size of the room itself. Breakfast was very good, variety of foods,... More 

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Phoenix, Arizona
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I went to NOLA for a meeting held at the Intercontinental. I was greeted promptly and checked in quickly. I was told that the room was recently renovated. It didn't seem fresh to me, but it was adequate. We were on the 11th floor. Keep in mind that you need your key to operate the elevator otherwise it will not... More 

Was this review helpful? Yes 2
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear wagnerpest, Thank you for your review. We are very sorry that we did not meet your expectations and that you did not receive our normal high level of service. When we stumble, we like to drill down to the details so that we may be able to refresh the training for our colleagues. Please reach out to me when... More 

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a nice hotel within walking distance to the French Quarter. The room had a wet-bar (albeit a very expensive one) and looked to have been renovated. Bed was very comfy and clean. I know this hotel had some poor reviews but I was extremely satisfied with my stay here.

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Virginia, Minnesota, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Booked this hotel months in advance for a pre-cruise weekend stay in New Orleans. The lobby and common areas are gorgeous and there was plenty of seating available for guests. Even with the events and people everywhere, it was never noisy or obnoxious and I loved the sound of the jazz band floating in the evenings. Check in: was as... More 

Was this review helpful? Yes 1
Destin, Florida
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The staff of the Intercontinental New Orleans made my stay there over the top! I was visiting New Orleans for a work related conference and the original hotel had some issues and I ended up reserving with the Intercontinental at the last minute. From the time of my arrival, I felt like the staff was extremely friendly and professional. There... More 

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San Antonio, Texas
Top Contributor
53 reviews 53 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was very clean and the staff was very courteous. It is in walking distance of all attractions in the downtown New Orleans area. Pipes made a lot of noise in the morning while we were showering.

Was this review helpful? Yes 1
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Kevin N, Thank you for your review of the hotel. We are so pleased that you enjoyed your stay. Please come back soon and tell your friends too. More 

Oxford, Mississippi
Top Contributor
57 reviews 57 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice hotel that has the quality associated with this chain. Hotel recently has been renovated. Good meeting rooms. Close to the French Quarter and lots of activity, but this street is relatively quiet. Parking (as with all hotels in this area) is a bit pricey.

Was this review helpful? Yes
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear jz-60, Thank you for your review of the hotel. We are so pleased that you enjoyed your stay. Please come back soon and tell your friends too. More 

Brisbane, Australia
Contributor
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

i had read all of the earlier reviews of this hotel and was dubious about coming. After we were assured that the renovations were complete we booked. Glen at reception was excellent and nothing was too much trouble. The room we were given was on a corner on the St Charles Street side. He did warn us about the noise... More 

Was this review helpful? Yes 1
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Diana G, Thank you for your review of the hotel and your high praise of Glen out Concierge, We are so pleased that you enjoyed your stay. Please come back soon and tell your friends too. More 

Senior Contributor
23 reviews 23 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I believe this hotel has undergone recent renovations and I would judge this hotel by the most recent reviews. I haven't lookec at them, but many times I've seen a hotels rating drop due to events in its recent past. In fact, we had renovations going on in the room next to ours, and we were not bothered once by... More 

Was this review helpful? Yes
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Matt G, Thank you for your 5 star review of the hotel. We are so pleased that you enjoyed your stay. Please come back soon and tell your friends too. More 

Dallas, Texas
Top Contributor
71 reviews 71 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

What can I say? This was an excellent experience. The new lobby improvements and the new restaurant are great additions. The staff is top notch, friendly and knowledgeable of the area. I would say the only downside to the property is it is a few blocks further from the French Quarter than most of the other "Major" players in the... More 

Was this review helpful? Yes
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear iroyal, Thank you for your 5 star review of the hotel. We are so pleased that you enjoyed your stay. Please come back soon and tell your friends too. More 

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Additional Information about InterContinental New Orleans

Address: 444 St. Charles Ave., New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental New Orleans 4*
Number of rooms: 484
Reservation Options:
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Also Known As:
New Orleans Intercontinental
Hotel Style:
#8 Green Hotel in New Orleans
#23 Luxury Hotel in New Orleans

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