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InterContinental New Orleans

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444 St. Charles Ave., New Orleans, LA 70130
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InterContinental New Orleans
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InterContinental New Orleans
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174 reviews from our community

Traveler rating
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    11
    2
    2
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52
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

My boyfriend and I came to stay at the Intercontinental for 2 nights to celebrate my birthday. This hotel is gorgeous! The room was nice and we loved the huge balcony. Nice bathroom and decorations, I can't think of any problems that we had with our room. On the 15th floor, there is a gym as well as a outdoor... More 

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New York City, New York
1 review
5 of 5 stars Reviewed yesterday NEW

We just came back from a wonderful weekend stay at the IntercoTtinental New Orleans. The hotel just completed a total renovation and it is fabulous in every way. The rooms are large and bright and have every amenity you could possibly want. The gym is very well equipped and the hotel even has a swimming pool. What I liked best... More 

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Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

The New Orleans Intercontinental got a thorough facelift a few yrs ago, and nothing was overlooked in the extensive process. Rooms are large and furnishings are appropriately upscale in the spacious surroundings. The bed was comfortable and, combined with the quiet atmosphere, made for a great night's rest. Our room had a deep balcony with table and chairs overlooking the... More 

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england
Contributor
16 reviews 16 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Very nice hotel.Location is excellent 10 min walk to Beale Street Attractions.Rooms in hotel were very big spotless clean bed really comfy bathroom with walk in shower and toiletrees.Coffee machine in room. We even had balcony butnot really much use as look onto other rooms.Staff were reallt friendly helpful. Only thing which was bit problem was not enough room in... More 

Was this review helpful? Yes 2
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear toucher, Thank you very much for the glowing 5 star review of our hotel. We appreciate that you took the time to write about your experience and the particular friendly service provided by our staff. Please take the time to tell your friends and we hope that you return very soon to visit. John Romano More 

Dallas, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I am a singer and do a lot of traveling, and I can honestly say this may be the best hotel I've ever visited. Just two short blocks to Canal Street and the French Quarter, but for those of us who aren't there just to get fall-down-drunk, it's safely removed from the noisy crowds (the guests here also tend to... More 

Was this review helpful? Yes 1
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear NourishingGrace, Thank you very much for the glowing 5 star review of our hotel. We appreciate that you took the time to write about your experience and the particular friendly service provided by Ronnell Williams. We are so proud to have him leading our Guest Services and training. Please take the time to tell your friends and we hope... More 

NC
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

My family and I recently stayed at the Intercontinental New Orleans during a graduation weekend for a nearby university. Upon hearing of their recent completion of renovations (early 2015), I decided on staying at the Intercontinental versus several other 4- and 5-star hotels in the city, and I can confidently say that this hotel is luxury at its finest. First,... More 

Was this review helpful? Yes 1
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear NourishingGrace, Thank you very much for the glowing 5 star review of our hotel. We appreciate that you took the time to write about your experience and the particular friendly service provided by Ronnell Williams. We are so proud to have him leading our Guest Services and training. Please take the time to tell your friends and we hope... More 

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

We ran down for a quick overnight get away. We got a terrific rate, able to grab a room with a balcony at the last minute. All the staff was friendly, helpful, professional! The room was spacious and clean and we were even able to check in early. All in all it was a great weekend and the Intercontinental is... More 

Was this review helpful? Yes
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Anita Y, Thank you very much for the glowing 5 star review of our hotel. We appreciate that you took the time to write about your experience and the particular friendly service provided by our team. Please take the time to tell your friends and we hope that you return very soon to visit. John Romano More 

Nottingham, United Kingdom
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for 2 nights In this fabulous hotel. First may I just say how helpful & friendly all the staff are,nothing was too much trouble. This hotel is very high spec,great comfy bed,stylish and in a great location for the French quarter,Canal St & the tourist information centre which is just down the Street

Was this review helpful? Yes 1
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear TraceyBalboa, Thank you very much for the glowing 5 star review of our hotel. We appreciate that you took the time to write about your experience and the particular friendly service provided by our team. Please take the time to tell your friends and we hope that you return very soon to visit. John Romano More 

Windermere, Florida
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This was my third stay at this particular Intercontinental, and they do not disappoint. The front desk, although I didn’t see the same employee twice, were always more than courteous, affable, and genuine (the N’awlins way). This goes for every staff member in dining, valet, Concierge, and even the wonderful doormen. The lobby is inviting, and quite comfortable. On more... More 

Was this review helpful? Yes 1
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Brittany M, Thank you for your review of the property and your kind words about the service provided by our team. I am very sorry that you experienced a less than ideal cleanliness experience. I sent you a private message to follow up on the details of your stay. Clearly we have an issue that we want to correct.... More 

NYC,NY
Senior Reviewer
7 reviews 7 reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

I asked specifically for a quiet room, after I unpacked I heard a roaring noise under my window. I didn't realize what the noise was at first, just thought is was street drilling and ignored it, not until late evening did I realize it was the street cars passing and was not going to stop! the gym weight equipment is... More 

Was this review helpful? Yes
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Catepmv, Thank you for your review of our hotel. We appreciate that you took the time to write about your experience while staying with us. The historic streetcar line can create a noticeable level of noise for the light sleeper. We will be sure to check the alignment of our weight machines. in addition, our pool is currently heated... More 

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