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All 153 New Orleans hotels

InterContinental New Orleans

4.0 of 5 Hotel   |   444 St. Charles Ave., New Orleans, LA 70130 (Central Business District)
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Ranked #100 of 153 hotels in New Orleans
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A recent review
5 of 5 stars reviewed yesterday
Jennifer J
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978 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (196)
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1 review
5 of 5 stars Reviewed yesterday NEW

After arriving in New Orleans without my bags I tried to make the best of my day. However after being greeted by Anthony Tate he put a smile on my face. As a courtesy to me for my bags being delayed, they sent to my room a care package that included wine, fruit, and chocolate!! He was always helpful and... More

Was this review helpful? Yes
Atmore, Alabama
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Our room was newly renovated and very nice. The bed was comfortable, the bathroom was spacious with very nice shower. Really liked all the extra toiletries and the like that were available to us. Didn't order room service or drink from the mini-bar because the prices were really high. The location was good, but lots more hotel choices in better... More

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Charlotte, North Carolina
1 review
4 of 5 stars Reviewed 2 days ago NEW

The hotel was undergoing some extensive renovations during my stay. Upon arrival the desk clerk just seemed regular, not over exciting check in, she didn’t inquire if this was our 1st trip to the city and it wasn’t a warm and friendly invite. The rooms were setup really nicely. The 1st day housekeeping proceeded into the room after I failed... More

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Columbia, South Carolina
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Reservations were for King, Club Lounge. The Club Lounge costs more per night, and I believe is limited to Ambassador Club members (I am a Platinum member), but it provides a nice quiet place for buffet breakfast and happy hour with appetizers. It is a major reason for my membership and for choice of hotel. When we arrived, we were... More

Was this review helpful? Yes 1
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear WXin DC, Thank you for your feedback regarding your stay. I am very sorry that we did not contact you in advance regarding the closure of the lounge. We learned a valuable lesson with your experience and this will ensure that this does not occur again to future guests. We appreciate that you have been giving us feedback for... More

Glasgow, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Great stay at the Intercontinental New Orleans. Very pleased with the service, rooms and location. Found the beds extra comfy! Internet connection wasn't great in the business centre but still usable. I would recommend this hotel. After our flight was cancelled and we had 3 more nights to stay in New Orleans, this was our first choice for a hotel... More

Was this review helpful? Yes
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Denise M, Thank you for your review of our hotel. We are very pleased with the outcome of our renovations and so are our guests. Please come back soon and tell your friends. More

Milan, Italy
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I have been in new Orleans in September last year. That trip was a sort of a nightmare since at JFK airport I missed the last evening flight to New Orleans. Therefore I spent the night at the airport ( yes just like in the movie" the Terminal") and I took the flight the morning after. I called the hotel... More

Was this review helpful? Yes
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Anna p, Thank you for your review. We have come a long way in our $26 million renovation since your stay last year. Please come back soon. More

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

First visit to New Orleans for some family members. Perfect location for easy walks to the Quarter and Warehouse district. Staff paid extra attention to late Friday arrivals for some in our group. Great service for morning brunch and evening happy hour. Great restaurants within short walk of the hotel. Great vacation in the Big Easy. Thanks.

Was this review helpful? Yes
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear clanton28, Thank you for your 5 star review of our property. Since your stay we have reopened Pete's and built a beautiful lobby on the 1st floor. We have also completely renovated over 70% of our guest rooms. By fall we will have completed the entire hotel with $26 million in capital improvements. Please come back soon and tell... More

Dallas, Texas
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We went to Mardi Gras 2014 and planned our trip about a month ahead. The price of the hotel was a bit high but it was only because it was Mardi Gras. We were right on the parade route too. We had an excellent experience here. The staff was so helpful and had great customer service. They gave us excellent... More

Was this review helpful? Yes
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear BeatleLady78, Thank you for your 5 review of our property. Since your Mardi Gras stay we have reopened Pete's and built a beautiful lobby on the 1st floor. We have also completely renovated over 70% of our guest rooms. By fall we will have completed the entire hotel with $26 million in capital improvements. Please come back soon and... More

Pineville, Louisiana
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Me and my husband stayed here for valentines day. Our room was very clean and well done. We ordered breakfast room service and it was very good with a large variety. We couldn't eat everything portions were very sizable. The only downfall is they were doing renovations on lobby and a few floors which sometimes caused noise and a diesel... More

Was this review helpful? Yes
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Heather R. Thank you for your 5 star review of our property. Since your stay we have reopened Pete's and built a beautiful lobby on the 1st floor. We have also completely renovated over 70% of our guest rooms. By fall we will have completed the entire hotel with $26 million in capital improvements. Please come back soon and... More

UK
Top Contributor
74 reviews 74 reviews
40 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed back in March 2014 and were really disappointed by the service and standard of rooms at the time. We stayed again this July 2014, and what a difference! The staff service was excellent, and the newly renovated rooms are lovely. They are a great improvement on before. The staff took great care to make us feel welcome, and... More

Was this review helpful? Yes 1
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear djhydrocarbon, Thank you for your review. The hotel is nearly complete with a $26 million renovation. We appreciate the kind words regarding your recent stay. We hope that you choose to return soon and often. More

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Additional Information about InterContinental New Orleans

Address: 444 St. Charles Ave., New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental New Orleans 4*
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Also Known As:
New Orleans Intercontinental

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#8 Green Hotel in New Orleans #24 Luxury Hotel in New Orleans
Hotel Class
Official Description (provided by the hotel)
InterContinental New Orleans enjoys one of the city s most coveted locations: two blocks from the French Quarter, four blocks from Harrah s New Orleans, six blocks from the riverfront and come Mardi Gras time a front row spot on the St. Charles Avenue parade route. The Morial Convention Center, Uptown and the Louisiana Superdome are also nearby. ... more   less 
Number of rooms
484

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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