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InterContinental New Orleans

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444 St. Charles Ave., New Orleans, LA 70130
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InterContinental New Orleans
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InterContinental New Orleans
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149 reviews from our community

Traveler rating
    99
    39
    8
    2
    1
See reviews for
27
42
3
50
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Coral Springs, Florida
Top Contributor
100 reviews 100 reviews
33 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed at the InterContinental in New Orleans for a week. The stay was related to a conference and I was pleasant surprised with the hotel. Generally I stay at another name brand hotel but I will consider the InterContinental next time. The hotel is located within a few minute walk to canal and then over into the French Quarter.... More 

Was this review helpful? Yes
Oak Forest, Illinois
2 reviews
4 of 5 stars Reviewed yesterday NEW

I like the location of this hotel since it was at the edge of the business district and close to the French Quarter, so I could explore both areas. It rained the whole time I was there, so I am trying not to let that dampen my experience, but I was kind of annoyed with the slow restaurant services at... More 

Was this review helpful? Yes
Washington, DC
Top Contributor
519 reviews 519 reviews
146 hotel reviews
2,471 helpful votes 2,471 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The only reason this hotel got 4 stars from me is because I wasn't impressed with the lobby when I arrived and was beginning to have second thoughts about booking this property. But,once inside my room those thoughts quickly vanished as I was overwhelmingly impressed with the luxurious furnishings, amenities and maintenance,especially considering this isn't a new hotel. In addition,... More 

Was this review helpful? Yes 1
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear romadaro, Thank you for the review of our hotel. We appreciate that you took the time to write about your experience. Please tell your friends and return very soon to visit. We sure would like another opportunity to earn that last star. John Romano More 

Arkansas
Contributor
18 reviews 18 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We picked this hotel as part of a VIP package for the festival. It rates right up there with all the other nice hotels around the world! The room is elegant, the staff helpful, and the location is right in the heart of the "Big Easy"... ...off to soak it all in!

Was this review helpful? Yes 1
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear hogcatch, Thank you very much for the glowing 5 star review of our hotel. We appreciate that you took the time to write about your experience. Please tell your friends and return very soon to visit. John Romano More 

san diego
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The location is superb, close to everything and far enough from the hustle and bustle. The French Quarter can be a little overbearing, so I did appreciate the distance, and if you like the art scene, well the art district is a few blocks away. The rooms are on the spacious side, which of course I liked. Terry bathrobes and... More 

Was this review helpful? Yes
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Cabotip, Thank you for your review of our property. We appreciate the great detail that you described your experience especially the service that your received. Please come back very soon and tell your friends. We would love to have the opportunity to earn that last star. John Romano More 

Ocean Springs, Mississippi
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

My sister was here for a conference, and I joined her just for fun. I brought my computer to get work done, though, and the internet (on 5th floor) was slow enough that I couldn't accomplish much. Probably should have tried the business center. The room was very comfortable, with great beds, linens and pillows. The cleaning staff was excellent.... More 

Was this review helpful? Yes 1
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Aletha H, Thank you very much for your review of the hotel. We are particularly grateful that you took the time to post the names of our associates that gave outstanding service, George ans Jean Pierre. As you noted, our free wireless is adequate to check your email but the Business Center or the purchase of a higher bandwidth... More 

Athol, Massachusetts
1 review
5 of 5 stars Reviewed 6 days ago NEW

By the time we stepped in the hotel we were greeted by an eager to help front desk staff. The hotel is clean and has a relaxing aura. All staff are friendly and professional. Our bed is so luxurious, it is like sleeping on the clouds. The concierge is very helpful in showing us different places to go and different... More 

Was this review helpful? Yes
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Bella F, Thank you very much for the glowing 5 star review of our hotel. We appreciate that you took the time to write about your experience in the hotel and the restaurants. Yes the oyster bar in Trenasse is awesome. It is my every other Friday spot to hold court. I'm glad you got to enjoy it. Please... More 

Grapevine, Texas
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Good access to everything and friendly staff. The rooms are clean and well appointed. The folks at the front desk and the bar couldn't be nicer. I was here with a group who took up four rooms (bachelor party) and no one had any issues. Liked the security of needing a room key to use the elevators and the bell... More 

Was this review helpful? Yes
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear mrshumpy, Thank you for the review of our hotel. We appreciate that you took the time to write about your experience. Please tell your friends and return very soon to visit. We sure would like another opportunity to earn that last star. John Romano More 

Miami, Florida
Contributor
16 reviews 16 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had a great stay in a wonderful city and great hotel. A "shout out" has to be given to Terry from the valet. We all know first impressions count and Terry is the right man for the job on this front. His genuine welcome and eagerness to provide information on what to do in the city was a perfect... More 

Was this review helpful? Yes
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear SoBECP, Thank you very much for the glowing 5 star review of our hotel. We appreciate that you took the time to write about your experience and to mention Terry with our Valet team. These guys are great. Please tell your friends and return very soon to visit. John Romano More 

Hyattsville, Maryland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The InterContinental New Orleans is in a great location and offers a comfortable, well-appointed room, as well as outstanding customer service. If you turn right out of the hotel’s front door, you’re within walking distance of the French Quarter. If you turn left, you’re close to quieter neighborhoods that also have great food and drink. In addition, you’re not too... More 

Was this review helpful? Yes 2
RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Ithaca360, Thank you very much for the glowing 5 star review of our hotel. We appreciate that you took the time to write about the service that your received from our staff. We are very happy that we were able to find your missing item and have Sabrina arrange the return shipment. Please tell your friends and return very... More 

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