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All 154 New Orleans hotels

InterContinental New Orleans

4.0 of 5 Hotel   |   444 St. Charles Ave., New Orleans, LA 70130 (Central Business District)
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InterContinental New Orleans
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Ranked #96 of 154 Hotels in New Orleans
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A recent review
5 of 5 stars reviewed 2 days ago
Bphly1
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1,016 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel is being renovated but the internally, the rooms are brand new and beautiful. I checked in and got my assigned room was occupied. I got a different room but the room number didn't exist. The renovation hasn't caught up with their computer system. But because of my three trips to the check in desk, which was already crowded,... More

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Toronto, Ontario, Canada
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 3 days ago NEW

Earlier this year, I had a bad experience with a reservation that I had made but cancelled. The hotel wanted to make it right, so sent me a gift certificate for a free night. We took them up on it on a 3 night stay to New Orleans. During this particular weekend, prices were a little exhorbitant at the hotel... More

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Atlanta, Georgia
Top Contributor
53 reviews 53 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is under major renovation but I still enjoyed the stay. Friendly check-in. Great room service. I really love the decor featured during the renovations. Valet service above expectations. Can't wait until the renovations are complete for my next visit. Conveniently located close to everything.

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Edmonton, Canada
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed at the Intercontinental New Orleans while attending a conference. The room was nice, roomy enough and the air conditioning worked well but the water temperature in the shower was not able to be cooled down enough for me to have a comfortable shower. Also the room service food was only marginally acceptable.

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Los Angeles, California
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Nice location - far enough from the French Qtr to avoid the noise but close enough to walk about. The exterior is still under construction/renovation (as of Oct. 2014) but the interior seems complete. Its nicely updated, modern and chic. Free wifi. I found the service to very accomodating and friendly. The bellmen were the best - attentive and friendly.... More

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Houston, Texas
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Check-in and check-out were excellent - top class. Valet service was also commendable. The room service was a real disappointment - a damp sheet that was all wrinkled - and had a slash in it - a blanket that we requested to replace the duvet arrived coated in fluff balls that migrated to all our clothing and when we requested... More

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RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Eddie S, Thank you for your feedback. I am sorry that you experienced less than stellar service and product at the hotel. Please contact us so that we may make it right reservations@icneworleans.com More

Odiham
Contributor
13 reviews 13 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Satisfaction depends to a large extent on expectations and if I had been expecting a 2 star hotel experience then I would have been happy but as it is, I'm not. I can't complain too much about the renovations (drilling noises for 12 hours a day) because I understand that builders always overrun and when I booked the hotel 6... More

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RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Christopher E, Thank you for your review of our hotel. I am sorry that you have the experience that we are accustomed to delivering for our guests. I ask that you reach out to our Front Desk Manager, Ronnell Williams at ronnell.williams@icneworleans.com We want to make it right with you. More

Mobile
Contributor
16 reviews 16 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Have stayed here a few times in the last year during renovations and had a few problems, mostly noise too early. However, our most recent stay October 3rd weekend was the best! Renovation is just about finished. Valets are always so friendly as are bellmen. Eric, who helped us at the front desk, was INCREDIBLE! He upgraded us to a... More

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RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear LHR218, Thank you for your 5 star review of our property. We are so glad that you have found a home away from home. We will be sure and thank Eric for his hospitality. See you soon. More

San Francisco, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

- Great modern hotel for travelers who aren't looking for a quaint little hotel, and/or want to get away from the busy French Quarter. - 5 minute walk to the edge of French Quarter; a bit of a hike to Frenchmen Street - Street car stops on the same street - easily hop on to visit other areas w/ great... More

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RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear TC_from_SF, Thank you for your review. We are very close to completing our $26 million renovation. We hope that you return soon. More

Tampa, Florida
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

This IHG property is nice. Clean rooms, comfy beds, and convenient locations. The only negative, which isn't the fault of the hotel, is the stop on the bus route from the convention center. It is the last stop on the way home. This certainly isn't a deal breaker, but more of an FYI for fellow travelers. I would definitely stay... More

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RomanoGM, General Manager at InterContinental New Orleans, responded to this review

Dear Sig05, Thank you for your review of the hotel. We are glad that you like the investment our owners have made in our property. I am sorry that you've had to walk to/from the shuttle during your stay. There are 1 way streets that the buses must traverse in order to efficiently move convention attendees around the city. We... More

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Additional Information about InterContinental New Orleans

Address: 444 St. Charles Ave., New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental New Orleans 4*
Number of rooms: 484
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Also Known As:
New Orleans Intercontinental

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