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Comfort Inn & Suites

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1800 West US Highway 20, Porter, IN 46304
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Best prices for: 1 room 1 guest
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Comfort Inn & Suites
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85 Reviews from our TripAdvisor Community

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Traveler rating
    34
    30
    14
    3
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30
28
3
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (85)
  • Mar-May only
    (15)
  • Jun-Aug only
    (43)
  • Sep-Nov only
    (17)
  • Dec-Feb only
    (10)
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1 review
5 of 5 stars Reviewed yesterday NEW

The Receptionist Miriam Gonsales was very helpful in giving us an extra room for my family members. Also, she gave us directions to a near lake. She really made our stay comfortable and enjoyable. I highly recommend this hotel to anyone who's going to visit Porter, IN

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1 review
5 of 5 stars Reviewed 1 week ago

We felt very welcomed by Miriam Gonzalez, like being at home. She explained everything to us, that was very helpful...everyone is very friendly!!!!We highly recommend it!!! The place is very clean and organized...easy to find...right out of the highway...

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Regina, Canada
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We had an excellent room. Lots of space. Water was hot although there might have been a bit more pressure. Bed and bedding were very comfortable. Breakfast was very good for the most part. No juice glasses, garbage left to overflow but the food was good. We are not coffee drinkers so we usually have regular tea or hot chocolate.... More 

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South Lyon, Michigan
Level Contributor
197 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed 1 week ago

It was getting late and we called ahead. We wanted to use a coupon we found at a rest area, which we have found to be a crapshoot at best. When I arrived at the desk Miriam was friendly, polite and efficient, which is a big deal always but particularly when there is a line. The room was very good:... More 

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Saint Paul, Minnesota
1 review
4 of 5 stars Reviewed 1 week ago

The hotel was fine - the room was clean and comfortable. The hallway carpet needed to be replaced (dirty) but otherwise things were fine. The woman at the front desk kept the pool open 15 minutes extra to allow my kids time to swim when we checked in 15 minutes before it was scheduled to close - the kids were... More 

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Niles, Michigan
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The room was spacious. Bed was very comfortable. The refrigerator and microwave in the room was a nice feature. Very nice bathroom. Wi-Fi Internet Service was good which is very important for me. The service was Excellent. Miriam went above and beyond to make my stay enjoyable.

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Chesterton
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I purchased this room on-line at Choice hotels the same day of check in. The guest service lady Miriam was nice, but seem to have a problem finding my paid in advance reservation. She did seem to get irritated when I did not want to sign my name to a receipt that did not show I had paid. My family... More 

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Bob M, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to write a review regarding your stay at our hotel. As a staff, we love being here, and I personnally express to the entire staff how much I love this property, and I do hope this conveyed to all who stay with us. Our goal is to treat each guest as a great friend... More 

1 review
2 of 5 stars Reviewed 3 weeks ago

My elderly sister (82) and I stayed here in May- we were overcharged because we didn't know how to use internet and they refused to give discounted rate if we didn't book online. credit card machines down on checkout and they were very unprofessional about receipt. Refused to give one! decided to try one more time- we come to town... More 

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Indianapolis, Indiana
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We've stayed at Comfort Inns all over the country ad this one did not disapoint, only a few minor issues which the owners should address soon. the place itself was immacuate, floors so clean you could eat off of them. But the hallway carpets were filthy on all 3 floors. I inquired why they were like that and was told... More 

Was this review helpful? Yes
Bob M, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to write your review on our property. I truly appreciate what you have written, and I address each concern that any guest writes, we love our hotel and want it to be the best that it can be! More 

Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed one night in a room with a king size bed. Very spacious with a coffee maker, microwave & a quiet fridge. The AC wasn't overly noisy either. The windows open. Plenty of plugs for your devices. A nice, spacious bathroom the way all hotels should be with the sink on the inside. We were on the street side... More 

Was this review helpful? Yes
Bob M, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to write your review regarding our hotel. Our goal is to treat each guest as a great friend whom we owe a hugh favor. Please contact me directly if you are ever in our area and stay with us again, for I would like to thank you in person. More 

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