We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1 Porter hotels

Comfort Inn & Suites

2.0 of 5 Hotel   |   1800 West US Highway 20, Porter, IN 46304
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Save Saved
You added Comfort Inn & Suites to your Saves list
Comfort Inn & Suites
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
76%
Ranked #1 of 1 hotels in Porter
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Letsgosomewherefun Bentonville, Arkansas
  • Overview
  • Reviews (52)
  • Photos (13)
  • Amenities
  • Q&A
  • Room tips (13)
  • More
true
Write a Review

52 people have reviewed this hotel

Traveler rating
    20
    20
    7
    1
    4
See reviews for
19
16
3
4
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • Any
English first
Bentonville, Arkansas
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Our stay started beautifully with Keri, the desk supervisor, finding us a room on the quieter back side of the hotel (away from I-94) to replace the one we had been assigned. The room was big and clean, the bed comfortable. It was a weekend so there were a lot of families in the hotel but the noise was well... More

Was this review helpful? Yes
Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I booked a two night stay at this hotel and received a confirmation email. On the day of check-in, I received a call from the hotel informing me that they do not have a room for me. This may be a nice hotel but I can't imagine why they would wait until the day of check-in to inform me that... More

Was this review helpful? Yes 2
Bob M, General Manager at Comfort Inn & Suites, responded to this review

I am hoping to contact you personnally to apologize for this mishap. We purposely do not make it a practice of "overbooking" because we want to treat our guests as we would want to be treated. In that light, I will be doing some research here to see if I am able to speak with you and with our staff... More

Indiana
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Gave me a very hard time about service dog, at check in. Staff incorrectly trained in regard to ADA. Toilet not working at check in. Had to change rooms, no help offered. Understaffed. Trash, in outside cans, overflowing and not emptied during 2 day stay.

Was this review helpful? Yes 1
Bob M, Manager at Comfort Inn & Suites, responded to this review

I sincerely apologize that your stay with us was not exceptional. Our goal is to treat each guest as a friend whom we owe a great favor. In that light, I also thank you for bringing to our attention the ADA stipulations regarding travelling with a service dog. Because my wife too travels with a service dog, I certainly can... More

Minneapolis, Minnesota
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 7, 2014

We didn't want to stay in Chicago for $500 per night so we drove an hour and stayed here. Glad we did. However, have a full tank of gas when leaving Chicago, you won't want to stop anywhere in between. It's all freeway between the 2 places, it was very dark so we couldn't see but we hear it's not... More

Was this review helpful? Yes 1
Bloomington, Indiana
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 7, 2014

We went to the Indiana Dunes State Park over the holiday and wanted a hotel close. This was a great location and even better price. Breakfast was good, although I would quit buying eggs shaped like a disc. Room was clean and in great condition. Staff was always friendly.

Was this review helpful? Yes
La Crosse, Wisconsin
Top Contributor
181 reviews 181 reviews
66 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed July 4, 2014

The Comfort Inn in Porter is right off the highway, in a convenient location. The room was clean, the bed quite comfortable, and the pool warm, one of the warmest we've had in a while. The price was good and we would return when in the area.

Was this review helpful? Yes
Top Contributor
54 reviews 54 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed June 22, 2014

We stayed here overnight with our kids. We had a King suite and used the pull out couch in the "living room" area. Both the room and bathroom were very clean. We had plenty of space to move around. Our room was above the entrance so we could not see out our window because of the roof above the pull... More

Was this review helpful? Yes
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed June 18, 2014

It was convenient to our route home, rooms were spacious and clean. Very comfortable beds, pool a little cloudy but heated. Nice breakfast bar in the morning. Staff friendly and helpful in finding a pizza delivery.

Was this review helpful? Yes
Gladstone, Missouri
Contributor
20 reviews 20 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 5, 2014

Miriam checked us in quickly and was friendly. Very comfortable bed in a nicely furnished room. It seems this hotel has been recently refurbished as the closet had some "new" smells that I did not notice in the room, thankfully. The room and bathroom were clean. Bigger bath towels would be a welcomed feature by the guests. Free wi-fi was... More

Was this review helpful? Yes
Oshkosh, Wisconsin, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 13, 2014

This hotel went through a recent top to bottom renovation and the designer hit it out of the ballpark. Everything is beautiful (hopefully guests will do their part to keep it that way). Sheets are soft and a pale buttermilk color, matching the warm browns and pale olive greens of the room. The bed was sooooo comfortable. Breakfast was the... More

Was this review helpful? Yes 2
Owners: What's your side of the story?
If you own or manage Comfort Inn & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Comfort Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn & Suites

Address: 1800 West US Highway 20, Porter, IN 46304
Phone Number:
Location: United States > Indiana > Porter
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn & Suites 2*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Orbitz, Expedia, Choice Hotels, Booking.com, Tingo, Priceline, Hotels.com, BookingOdigeoWL and Venere so you can book your Comfort Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

13 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Room/suite (2)
Viewed
Other (8)

Amenities

Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Class
Number of rooms
70

Questions & Answers

Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer