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Comfort Inn & Suites

Certificate of Excellence
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1800 West US Highway 20, Porter, IN 46304
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Best prices for: 1 room 1 guest
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Comfort Inn & Suites
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Comfort Inn & Suites
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68 reviews from our community

Traveler rating
    29
    23
    10
    2
    4
See reviews for
25
20
3
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here one night on our way up to Chicago and was pleasantly surprised. The hotel and our room was very clean, the beds were very comfortable, and the TV offered many more channels than we are typically accustomed to at these types of hotels. It offered free WiFi and breakfast was included, which consisted of waffles, sausage, eggs,... More 

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Bob M, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your kind review. Our entire staff takes a great deal of pride in our hotel. We treat this like our home, and our goal is to treat our guests like friends whom we owe a great favor. Please contact me directly if you ever stay with us again so we can provide you with one of our... More 

1 review
5 of 5 stars Reviewed January 30, 2015

II I was deeply impressed with the services we received at this friend ly hotel. Mariam was excellent at welcoming and accommodating us. IT w A s one of the best birthday anyone could have. . Will return anytime! eceived at

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Bob M, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your kind review, and thank you for specifically mentioning Miriam. We too believe Miriam is outstanding. I tell her often that our hotel is better because she is here. Our goal is to treat each guest as a great friend whom we owe a favor. In that light, we are happy that is the way you felt... More 

Zeeland, Michigan
Top Contributor
196 reviews 196 reviews
48 hotel reviews
79 helpful votes 79 helpful votes
2 of 5 stars Reviewed January 4, 2015

Easy on/off I-94, although a little tricky turning into it! If you miss it the first time, go to the light and turn around & come back!! There is a large curb separating the lanes!!! Was disappointed to find hair in our bed, the toilet hadn't been flushed (lid was down, maid must not have checked ICK) and also the... More 

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Bob M, General Manager at Comfort Inn & Suites, responded to this review

We are so disappointed that your stay with us was not exceptional. Our whole team takes great pride in our hotel. Our goal is to treat each guest as a great friend whom we owe a favor. As the manager of the hotel, I continually boast about our hardworking housekeeping staff. I certainly will review your comments with the staff,... More 

Kent, Ohio
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 3, 2015

This hotel was kind of out of the way, but close to Indiana Dunes, it included a microwave and a mini refridgerator. The pool and hot tub were nice and clean. The breakfast was typical, but the "flow" in the room was terrible and be sure to bring your tray from your room to carry your breakfast.

Was this review helpful? Yes
Bob M, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to write your review of our hotel and thank you for staying with us. Our goal is to treat each guest as a friend whom we owe a great favor. In that light, we are very happy that your whole group stayed with us. We are saddened that your stay was not exceptional because... More 

Brighton, Michigan
Senior Contributor
42 reviews 42 reviews
25 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed January 1, 2015

My family (all adults) used this hotel as a central meeting place for this holiday season. We reserved 3 rooms total, one of which was a suite room that we gathered in. Even the non-suite rooms were fairly large (included mini-fridge and microwave), just not as much seating. The views from the room weren't great (not much at this exit),... More 

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Streetsboro, Ohio
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 1, 2014

We stayed for one night on our way to Wisconsin. Was easy to find and clerk was super nice at check-in. She gave us some ideas of things we could do and good restaurants nearby. The room was very clean and comfortable. It was a great place to stay!

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Iowa City, Iowa
Top Contributor
57 reviews 57 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed October 28, 2014

We were in Northwest Indiana for an event in Chesterton. I like to stay at Choice Hotels so I can take advantage of the loyalty program. I selected this hotel because it was close to where we needed to be on Saturday night. The room was very clean. I had reserved a room with a whirlpool. It was a great... More 

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Fenton, Michigan
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 17, 2014 via mobile

This is our annual stop on way to Chicago. Staff here are wonderful/friendly. Rooms are always clean, and beds are very comfortable (love the pillows). All rooms have a fridge and a microwave, very helpful on long journy. Breakfast variety cant be beat. Each morning they have different flavored waffles, my nephew loved it.

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Indianapolis, Indiana
Top Contributor
69 reviews 69 reviews
46 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 12, 2014

On the wall behind the front desk is a framed certificate proclaiming TripAdvisor 2014 Certificate of Excellence. This hotel is just east of I-94 on US 20 at an exit dominated by car dealerships, fireworks superstores and truck stops. It was clean and the decor was up-to-date. 3 stories with elevator, pool, exercise room and one small meeting room. Breakfast... More 

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Onalaska
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 3, 2014

Stopped here for one night and found the hotel absolutely average. The room, lobby, and breakfast were all, decidedly, OK while the service was a little better than expected. Overall, this hotel could use an upgrade and the hall carpets could use a good cleaning. But, it was an excellent value and fills the need of someone just needing a... More 

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