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Comfort Inn & Suites

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1800 West US Highway 20, Porter, IN 46304
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75 Reviews from our TripAdvisor Community

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Traveler rating
    31
    26
    12
    2
    4
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25
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3
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (75)
  • Mar-May only
    (15)
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    (33)
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Greater Cincinnati
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

After researching hotels with easy access to the Dunes and train service to Chicago I booked a room for 3 nights. The rooms are large, clean with comfortable beds with plenty of pillows !! The breakfast is super, pool area & hot tub immaculate as well as the entire hotel is very well kept. A few cons of the visit... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

An emergency auto repair unexpectedly landed us in the lobby of this Comfort Suites. Grumpy as we were, the staff greeted us with patience and kindness. They gave us a very early check in and, when we asked about a taxi, the manager even drove us to the movie theater. Add a clean, comfortable, well-maintained hotel with great cable TV... More 

Was this review helpful? Yes 1
Myrtle Beach, South Carolina
Contributor
14 reviews 14 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was very happy with my five night stay last week. Nice breakfast, affordable price, and good location near Lake Michigan's Porter Beach, Indiana Dunes, or a drive into Chicago. The staff was friendly and it's a newer property which is always nice.

Was this review helpful? Yes 1
Springfield, Illinois
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed two nights. I originally booked one night on Hotels.con and due to bad weather in the area, I called to arrange a second night. When we arrived, they told us we were only down for one night. The front desk clerk didn't even apologize for their error. After some arguing, she was able to give us our room for... More 

Was this review helpful? Yes 1
Marion, Illinois
Top Contributor
126 reviews 126 reviews
60 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice room at a reasonable price. Very clean and spacious room. Comfortable bed and it was very quiet even though a bus came in during the night. My tv remote did not work, but the nice lady at the front desk replaced it. My only complaint was that my coffee maker did not work and obviously did not work for... More 

Was this review helpful? Yes 1
Contributor
13 reviews 13 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

First impression the front desk lady was nice. Nice lobby area! Pool and work out/weight room was cool! Once my husband and I walked in our room hmmmmmm. The room looked clean, we were surprised to get a handicapped room even though we aren't handicapped nor request handicapped room. Umm air temperature was nice and there wasn't any crazy smells.... More 

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Middleton
Contributor
20 reviews 20 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 4, 2015

We stayed on a weekend with a great internet rate. Was pleasantly surprised to find a clean and comfortable facility this convenient to the Interstate and the Dunes National Lakeshore attractions. The breakfast is adequate, but it you want something to just get you down the road, it will do. Strong WiFi and lots of free literature for local attractions... More 

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Senior Contributor
27 reviews 27 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed April 21, 2015

We stayed here one night on our way up to Chicago and was pleasantly surprised. The hotel and our room was very clean, the beds were very comfortable, and the TV offered many more channels than we are typically accustomed to at these types of hotels. It offered free WiFi and breakfast was included, which consisted of waffles, sausage, eggs,... More 

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Bob M, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your kind review. Our entire staff takes a great deal of pride in our hotel. We treat this like our home, and our goal is to treat our guests like friends whom we owe a great favor. Please contact me directly if you ever stay with us again so we can provide you with one of our... More 

1 review
5 of 5 stars Reviewed January 30, 2015

II I was deeply impressed with the services we received at this friend ly hotel. Mariam was excellent at welcoming and accommodating us. IT w A s one of the best birthday anyone could have. . Will return anytime! eceived at

Was this review helpful? Yes
Bob M, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your kind review, and thank you for specifically mentioning Miriam. We too believe Miriam is outstanding. I tell her often that our hotel is better because she is here. Our goal is to treat each guest as a great friend whom we owe a favor. In that light, we are happy that is the way you felt... More 

Zeeland, Michigan
Top Contributor
246 reviews 246 reviews
50 hotel reviews
102 helpful votes 102 helpful votes
2 of 5 stars Reviewed January 4, 2015

Easy on/off I-94, although a little tricky turning into it! If you miss it the first time, go to the light and turn around & come back!! There is a large curb separating the lanes!!! Was disappointed to find hair in our bed, the toilet hadn't been flushed (lid was down, maid must not have checked ICK) and also the... More 

Was this review helpful? Yes
Bob M, General Manager at Comfort Inn & Suites, responded to this review

We are so disappointed that your stay with us was not exceptional. Our whole team takes great pride in our hotel. Our goal is to treat each guest as a great friend whom we owe a favor. As the manager of the hotel, I continually boast about our hardworking housekeeping staff. I certainly will review your comments with the staff,... More 

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