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BEST WESTERN PLUS Inn on the Park

3.0 of 5
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22 South Carroll Street, Madison, WI 53703
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BEST WESTERN PLUS Inn on the Park
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Ranked #32 of 64 Hotels in Madison
A recent review
4 of 5 stars reviewed 5 days ago
JadegirlMonona Monona
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470 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Monona
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at the Inn on the Park for a wedding at the nearby Concourse Hotel, and had a chance to compare the two hotel rooms. Our suite at the Inn on the Park was roomy, quiet, and had gorgeous views of the Capitol. The staff were welcoming and helpful.

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stanley, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

I was displease with our room, we were charged more for a two double bed room then a two queen beds. It was very hot in the room and when we opened the windows the partying was so loud we had to close them.

Review collected in partnership with Best Western

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Pebble Beach, California
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

While technically it is not - and never will be - a 5-star hotel, we were pleasantly surprised by the cleanliness of our room on the 9th floor. It didn't feel shabby, which is what we expected from the outside. Normally a planner, I didn't book this hotel until 5 months out from my Son's graduation. By then, availability and... More 

Review collected in partnership with Best Western

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Louisiana
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

My husband and I booked this hotel for the UW-Madison graduation and it was perfect. It was in a really great location, right by capitol square, and the view from our window was great; we had a perfect view of the capitol building. It was also just a couple of blocks from State Street, there was a farmers market that... More 

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very nice hotel. Extremely comfortable and clean rooms. Nice gym and pool. Great and courteous staff. Had a great breakfast every morning. The hotel is right across the street from The Capital. Plenty of places to eat within walking distance. The museums are closed on Mondays so we didn't get to visit it them. I may stay here if I... More 

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Greenfield, United States
1 review
4 of 5 stars Reviewed 1 week ago

Was in Madison on business, but the town is so inviting and walkable we also went on a few walks and enjoyed the unique shops around downtown. Wonderful restaurants all within a short walk from the hotel. Active town. Can't wait to go back next year! It was very nice to be able to park my car and not need... More 

Review collected in partnership with Best Western

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George W, General Manager at BEST WESTERN PLUS Inn on the Park, responded to this review

Francis, I am so pleased to hear you enjoyed Madison. Our location provides the perfect opportunity to explore the heart of the city and it sounds like you took full advantage of that! We look forward to welcoming you back soon perhaps for a visit to the Farmers Market or one of the summer festivals that take place on the... More 

Michigan
Top Contributor
222 reviews 222 reviews
90 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Inn on the Park is located right across from the Capitol. A great location in downtown Madison. The actual guest rooms are nice sized. My only complaint is work area. For a hotel that probably attracts a lot of business people, a more functional work area with easier to access outlets would be nice. Other than that the furnishing... More 

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George W, General Manager at BEST WESTERN PLUS Inn on the Park, responded to this review

Jra, thank you for being our guest and for the constructive feedback regarding outlets in your guest room. We are working to address that quickly as we know the importance of multiple, easy to access outlets to our guests. -George More 

Milwaukee, Wisconsin
1 review
3 of 5 stars Reviewed 2 weeks ago

I booked the room for the location. In 20/20 hind sight for the price that I paid I should have booked with a different hotel. My $210 Saturday night stay should have been half the price for the room that I got. I won't ever book there again.

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Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I have lost a Boose ear phone in the room. Called in the same day and the receptionist passed me through to the governance answering machine, I left a message with all necessary information. On the day following day, I called again and at that time was direct to an answer machine, I left all the information again to be... More 

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George W, General Manager at BEST WESTERN PLUS Inn on the Park, responded to this review

Tiago, I am sorry you didn't receive a timely call from our team regarding the item left in your room. Our housekeeping managers respond to guests' messages within one business day and I apologize that this wasn't the case for you. Thank you for taking time to leave feedback and I hope you will visit us again. -George More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here Friday and Saturday, May 1 & 2. The room was neat, clean and perfect for the two of us. While the room and bath were a little small, it was more than big enough for us to ( we just slept there, we didnt entertain guests). There is restaurant/bar on premises in case you want a quick... More 

Was this review helpful? Yes 2
George W, General Manager at BEST WESTERN PLUS Inn on the Park, responded to this review

Tim, thank you so much for the feedback. I am pleased to know you enjoyed your stay and I truly apologize for the lack of service you received from the front desk. I hope we can welcome you back and have another chance to provide you with the service you deserve. -George More 

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