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All 62 Madison hotels

BEST WESTERN PLUS Inn on the Park

3.0 of 5 Hotel   |   22 South Carroll Street, Madison, WI 53703
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75%
Ranked #25 of 62 hotels in Madison
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Stacy F Madison, Wisconsin, United States
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265 people have reviewed this hotel

Traveler rating
    87
    109
    39
    22
    8
See reviews for
59
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92
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Madison, Wisconsin, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

I booked this room through a 3rd party website, as a hotel manager myself I know how risky this can be and knowing that I was coming into town during Midwest Horse Fair (not personally attending) I wasn't expecting much in terms of getting a great room. The front desk agent McKayla was amazing, after she checked me in and... More

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Eau Claire, United States
1 review
5 of 5 stars Reviewed 1 week ago

I stay at the Inn on the Park regularly and love it! It's in the heart of downtown Madison. Walk to every imaginable culinary experience from Nepalese to sushi, Greek to American Pub, authentic German to East Indian, upscale farm-to-table, white linens, craft beers and great wines. all within 3 blocks. Venture out to 6 blocks and you can enjoy... More

Review collected in partnership with Best Western

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Minneapolis, MN
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here on business. Hotel is right next to the beautiful capitol building and park, and just steps away from charming State Street, with lots of shops and restaurants. Parking is valet-only but free and convenient. But it was a good value for the location. TV was excellent, with some true HD channels. Bathtub water takes bout 2 minutes to... More

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Wausau, Wisconsin
Contributor
15 reviews 15 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

It is a little pricy, but avoiding the parking issue is worth it. The valet parking is convenient, there is a nice bar and restaurant and very close to everything Capitol-Area Madison. We enjoyed a very good breakfast at the restaurant, but the service with coffee, etc, could be better. Other than that, the stay was perfect.

Review collected in partnership with Best Western

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George W, General Manager at BEST WESTERN PLUS Inn on the Park, responded to this review

Lois, thank you so much for your feedback. I'm glad to hear that our complimentary parking made for a great stay. I hope you will visit us again. -George More

Dubuque, United States
1 review
3 of 5 stars Reviewed 1 week ago

Staff was very rude and unaccommodating. We had an event that was not set up as we had discussed. Anything we needed seemed to be a huge hassle and nobody knew what was really going on. Our rooms were messed up the entire time. Either the keys didn't work or when we checked out they charged the wrong rooms to... More

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Milwaukee, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Room was clean and neat, but the bed was very, very uncomfortable. It was very hard and both my husband and myself slept really poorly because it was so uncomfortable. Price we paid for the room was very high for how poor the room amenities were. For the price we paid, I would have expected much nicer furnishings and definitley... More

Review collected in partnership with Best Western

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George W, General Manager at BEST WESTERN PLUS Inn on the Park, responded to this review

Phillip, thank you for posting your feedback. I'm sorry to hear that the bed was too firm for your liking. I thank you for being our guest and hope you enjoyed your time in Madison. -George More

cleveland,ohio
Top Contributor
61 reviews 61 reviews
59 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel for the past 18yrs. There has never been any upgrades made on that time period. The furniture is old but the rooms are very spacious. There are lots of food places in the area. The food isn't that great in the restaurant.

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George W, General Manager at BEST WESTERN PLUS Inn on the Park, responded to this review

Tayshan1, thank you for being a loyal guest for many years. During the timeframe you mentioned we have remodeled our guestrooms twice and will again in winter of 2015. I hope you will visit us again and let us know your feedback on the remodel. -George More

Miami, Florida
Top Contributor
281 reviews 281 reviews
74 hotel reviews
163 helpful votes 163 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Conveniently located, this property may not be a bad choice for your stay in Madison. Although this is an older hotel the rooms have been updated and some offer great views, especially at night, of the Capitol Building. I have always found the staff here to be friendly although I was surprised that a front desk clerk did not seem... More

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George W, General Manager at BEST WESTERN PLUS Inn on the Park, responded to this review

DMBTraveler, thank you for posting your review for future guests and thank you for being a loyal guest. I'm so happy to hear you'll be back! More

South Bend, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Stayed here for a conference. The staff was very rude (behind the counter and valet). They also gave us wrong directions to the conference. Considering there was a large block of rooms for conference attendees, they should know where it is. Rooms were great, but the staff wasn't.

Review collected in partnership with Best Western

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George W, General Manager at BEST WESTERN PLUS Inn on the Park, responded to this review

Emmanuel, thank you for staying with us during your conference. I apologize that a mistake was made. The conference was held in several locations over three days so that should explain, but not excuse, the mix-up. I hope you enjoyed your time in Madison. -George More

Rhinelander, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I stay here whenever I'm in Madison. Just have them park your car and forget about driving. Everything you want to see and visit is within walking distance. Fantastic view of the state Capitol especially at night. Hotel staff are great!

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN PLUS Inn on the Park

Also Known As:
Best Western Plus Inn On The Park Hotel Madison
Best Western Plus Inn On The Park Hotel
Best Western Hotel Madison
Best Western Madison
Madison Best Western
Address: 22 South Carroll Street, Madison, WI 53703
Phone Number:
Location: United States > Wisconsin > Madison
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #25 of 62 hotels in Madison
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Inn on the Park 3*
Official Description (provided by the hotel):
An urban landmark on the Capitol Square in Madison, the hotel is located directly across from the magnificent State Capitol building. The Capitol Square is home to such popular seasonal attractions as the Dane County Farmer’s Market, Art Fair on the Square and Concerts on the Square. Only blocks from the University of Wisconsin, Madison campus, Frank Lloyd Wright inspired Monona Terrace Convention Center, Overture Center for Performing Arts, and the Kohl Center, the Inn on the Park is your best way to experience the best of Madison. ... more   less 
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