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BEST WESTERN PLUS Inn on the Park

3.0 of 5
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22 South Carroll Street, Madison, WI 53703
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BEST WESTERN PLUS Inn on the Park
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1 room 1 guest
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Ranked #31 of 63 Hotels in Madison
A recent review
4 of 5 stars reviewed 4 days ago
nitroliz Northwestern Ohio
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Northwestern Ohio
Level Contributor
172 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Very nice hotel, great location and views. We stayed on the 9th floor with a view of Capital Square, room was clean and nice, but there were two things that didn't suit me well... the bed was too firm for me and you could only set the air conditioner as low as 68, my husband and I like it colder... More 

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Springfield, Missouri
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

This hotel is a little bit pricey, but the location near the Capitol, State Street, and the UWM campus makes it hard to beat. Valet parking only--$10 a day when I was there. I ate breakfast at the hotel restaurant and ordered room service once. The food was kind of expensive, but it was good, and the service was great.... More 

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Chicago, Illinois
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Absolutely on of the best locations in the Capitol area. So convenient to walk everywhere. The rooms vary alot in size. Our friends' room was right off the pool and was huge. Our room on the fourth floor was fine, but definitely smaller. The trade off was that we had a window with a great view, and they did not... More 

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1 review
5 of 5 stars Reviewed 1 week ago

great location thier are all sorts of excitment on state street and the best food oh and the capital right out your window. wednesday is a farmers market,wed night is band night with capital brewery selling 5 buck beers.and tuesday at the essen haus is all day happy hour $4.50 1/2 liter of german beer!

Review collected in partnership with Best Western

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Flitwick, England, United Kingdom
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5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We have stayed 4 times over recent years at the Inn on the Park, and have always had good, clean rooms. If you choose one of the suites you get a fabulous view overlooking the Capitol square. Also, the in-house restaurant Jerome's is top class, with splendid food (especially the breakfasts) and good service. The hotel is ideal for visiting... More 

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George W, General Manager at BEST WESTERN PLUS Inn on the Park, responded to this review

Keith, thank you for being a loyal guest. I'm happy you enjoy your time in Madison and keep returning. We hope to see you again soon. -George More 

Norfolk, Virginia
Level Contributor
340 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Near the University but on the square across from the Capitol. Enjoyed the view from the 9th floor from a large room. Parking was valet with free in and out privileges. Cost $10 per night. Lots of closet space. For top floors you have to take two elevators.

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George W, General Manager at BEST WESTERN PLUS Inn on the Park, responded to this review

Robert, thank you so much for posting your pictures. The one of the Capitol at night really caught my eye. We see a lot of pictures of the Capitol lit up at night (as you can imagine!) but this one stood out to me. Thank you for staying with us. -George More 

Bloomingdale, Illinois
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Would love to give this hotel a positive review, but it was a very disappointing stay. The room had old, worn furnishings and stains on the carpet. Most disappointing, though, was the staff. Not once in the entire time I was there did a staff member greet or even smile at us. Most of the time they didn't even look... More 

Was this review helpful? Yes 1
George W, General Manager at BEST WESTERN PLUS Inn on the Park, responded to this review

Thank you for bringing your concerns to my attention. This behavior is not up to our standards and we addressed it immediately with all involved. Thank you also for being a Best Western Rewards member. When your stay is covered with points that tells us you are a loyal guest who we value very much. I'm sorry you did not... More 

Cedar Rapids, Iowa
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 28, 2015

This is a good place to stay when visiting in Madison. It is two blocks away from State Street and right across the street from the capitol building. Our suite was nicely furnished and spacious. We liked that could close the door to the bedroom and make it even quieter at night. The capitol all lit up at night was... More 

Review collected in partnership with Best Western

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Iowa City, Iowa
1 review
3 of 5 stars Reviewed July 27, 2015

The hotel is a typical Best Western Plus. The location on the Square in downtown Madison can't be beat - but you pay a premium for it. The staff was friendly & professional, the rooms were very clean & perfectly serviceable. Free wi-fi was a welcome perk.

Review collected in partnership with Best Western

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Waterloo, Iowa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 26, 2015

We recently stayed at the Inn on the Park during a weekend trip to Madison/Alpine Valley. I booked a queen suite for $209 with the intentions of sharing the room with a couple friends who were along for the trip. When we first arrived we pulled into the parking garage and were greeted by a Best Western employee who directed... More 

Was this review helpful? Yes 1
George W, General Manager at BEST WESTERN PLUS Inn on the Park, responded to this review

Zach, thank you for letting us know about your experience and responding to our direct message, allowing us the opportunity to make things right. As we spoke about, your reservation was made through a third party and presented a dilemma for our team at the desk. I'm sorry we did not provide you the best resolution immediately and I'm glad... More 

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