We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 63 Madison hotels

BEST WESTERN PLUS InnTowner & the Highland Club

3.0 of 5 Hotel   |   2424 University Ave., Madison, WI 53705
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Save up to 20%
BEST WESTERN PLUS InnTowner & the Highland Club
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added BEST WESTERN PLUS InnTowner & the Highland Club to your Saves list
Ranked #13 of 63 Hotels in Madison
A recent review
5 of 5 stars Reviewed June 30, 2014
TravelersOf4808 Minnesota
Write a Review

345 reviews from our community

Traveler rating
    175
    95
    44
    16
    15
See reviews for
107
37
20
121
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (345)
  • Mar-May only
    (65)
  • Jun-Aug only
    (113)
  • Sep-Nov only
    (117)
  • Dec-Feb only
    (50)
All months
There are newer reviews for BEST WESTERN PLUS InnTowner & the Highland Club
See the most recent reviews
Minnesota
Senior Contributor
48 reviews 48 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed June 30, 2014

Stayed here recently for a youth basketball tournament at the University of Wisconsin. Place is outstanding. Appears like the hotel was recently updated as there are fresh smells throughout the building. Rooms are simple but have everything you need and very clean & comfortable. The morning breakfast is the best I have ever had in any hotel. You'll enjoy the... More

Was this review helpful? Yes
Nick U, Front Office Manager at BEST WESTERN PLUS InnTowner & the Highland Club, responded to this review

TravelersOf4808, Thank you for the review. You are correct about the recent update - it was just finished mid-June and we are very pleased with the results. I couldn't agree with you more about the breakfast as we have a strict "fresh-hot-yummy" breakfast policy here at the InnTowner. When you're back in Madison, we would be honored to have you... More

Houston, Texas
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed June 30, 2014

PROS: Fairly close to UW medical school and VA hospital. Good shuttle service in their minivan. Nice free hot breakfast buffet. Great happy hour at their bar. Very reasonable price for the room (the non-refundable rate). CONS: Traditional two bed room is small. The one chair in it barely fits (chair was partially broken and was not replaced after front... More

Was this review helpful? Yes
Kris L, Guest Relations Manager at BEST WESTERN PLUS InnTowner & the Highland Club, responded to this review

Dear Geography Guru, Thank you for taking time to review the InnTowner on TripAdvisor! Future travelers are sure to appreciate your comments. Picnic Point is an amazing place to get a good dose of nature right in the middle of our lovely city. It's even more enjoyable if you take the time to read about it's rich history. http://lakeshorepreserve.wisc.edu/visit/picnicpoint.htm Be... More

Snyder, Texas, United States
1 review
5 of 5 stars Reviewed June 28, 2014

Great location, wonderful staff and comfortable rooms. Good restaurants within walking distance. Handy to the Veterans Administration Hospital and Uni. of Wisconsin Hospital as well. Easy drive or cab ride downtown. I enjoyed my stay greatly.

Review collected in partnership with Best Western

Was this review helpful? Yes
Kris L, Guest Relations Manager at BEST WESTERN PLUS InnTowner & the Highland Club, responded to this review

Thank you for taking the time to write a review on TripAdvisor! The InnTowner is a great location for so many things! We are glad you enjoyed your stay. More

Portland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 27, 2014 via mobile

I always stayed here when I came to UW Hospital for work because it's comfortable and a great value. The menu in the bar and restaurant is varied, and the relaxed atmosphere and attentive service, by bartenders like Peter Paez, is perfect after a stressful day.

Was this review helpful? Yes 1
Kris L, Guest Relations Manager at BEST WESTERN PLUS InnTowner & the Highland Club, responded to this review

Thank you for reviewing the InnTowner on TripAdvisor. We are so glad you return again and again! Peter is a real asset to the hotel and we will share your commendation with him. More

Madison, Wisconsin
1 review
4 of 5 stars Reviewed June 24, 2014

Our family had an elderly relative visiting from out of town over the weekend, and we put him up in the InnTowner, where he had stayed on visits in past years. The main reason that we wanted to write this review was to say how helpful Chet Wright was in offering assistance from the front desk. On the first morning... More

Was this review helpful? Yes
Kris L, Guest Relations Manager at BEST WESTERN PLUS InnTowner & the Highland Club, responded to this review

Dear Charlotte M, Thank you for sharing your experience with Chet here at the InnTowner. It means so much to employees to be mentioned specifically, and we agree he certainly deserves it! With his sensitivity and old fashioned "not afraid to help" approach, we are so proud to have Chet as a member of our hotel family serving yours. Thank... More

Beg Bend, WI
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 24, 2014

This hotel appears to be a great place to stay if you have a loved one staying at the nearby hospital, which we didn't. Otherwise the location is somewhat remote. It probably is also a good place to stay for Badger games despite the walk. I was greeted by a harried person that was having trouble with my reservation that... More

Was this review helpful? Yes
Kris L, Guest Relations Manager at BEST WESTERN PLUS InnTowner & the Highland Club, responded to this review

Dear Jerry W, Thank you for taking the time to write a review on the InnTowner! While we aren't located in the heart of downtown Madison, we are the ideal location if you're in Madison for the UW Hospital, UW-Madison Campus, or sporting events such as Badger games or events at the Natatorium. Admittedly, some of our rooms are a... More

1 review
5 of 5 stars Reviewed June 23, 2014

Wonderful service, great atmosphere, hot breakfast! I stayed here with a bunch of guys for a bachelor party. We had a great time and the rooms were exactly what we needed at the end of a fun night. A big thank you to Nick and the rest of the Best Western staff!!

Was this review helpful? Yes
Kris L, Guest Relations Manager at BEST WESTERN PLUS InnTowner & the Highland Club, responded to this review

Dear Matt K, Thank you for letting us know that your group members all enjoyed your stay with us. Nick and his staff definitely do know how to treat our guests. Please come back after the wedding! More

Bloomington, Indiana
1 review
4 of 5 stars Reviewed June 23, 2014

The suite was spacious, very clean and quiet. The staff was excellent. The facility seems to recently have been renovated, and we appreciated the fresh feeling in the room. Maybe the newness accounts for the fact that there was no blanket for the sofa bed. We would also have preferred a "real" coffee pot with "real" mugs, a pot that... More

Was this review helpful? Yes
Kris L, Guest Relations Manager at BEST WESTERN PLUS InnTowner & the Highland Club, responded to this review

Dear Deborah C, Thank you for taking the time to review The Best Western InnTowner on TripAdvisor! Indeed, our renovation has caused a few details to be left out until they are pointed out to us. We appreciate your comments so that we may remedy these issues. We do offer the option of both paper and ceramic coffee mugs, the... More

Glen Gardner, United States
1 review
4 of 5 stars Reviewed June 23, 2014

Had a great stay in Madison. Hotel was wonderful; worth the price, for sure. Clean, nice rooms - great location to where I needed to be - centrally located near capital, university, shopping, etc. Had no problems extending my stay, as needed, even last minute. Preferred staying in Madison, driving to Milwaukee Airport for an early flight, because hotel was... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Kris L, Guest Relations Manager at BEST WESTERN PLUS InnTowner & the Highland Club, responded to this review

Dear Francisco R, Thank you for the review of our hotel on Trip Advisor! We are glad you were able to spend an additional night without a problem. Thank you for sharing that our location is convenient and our that newly renovated rooms provided you with a good night of sleep before your early morning flight from Milwaukee. Please stay... More

Nekoosa, United States
1 review
5 of 5 stars Reviewed June 19, 2014

The full breakfast, upgraded rooms and shuttle are fantastic, but I also keep coming back because of the people. My most recent stay, Chet and Peter went out of their way to accommodate special requests and make the visit another great one!

Review collected in partnership with Best Western

Was this review helpful? Yes
Kris L, Guest Relations Manager at BEST WESTERN PLUS InnTowner & the Highland Club, responded to this review

Dear Amy I, Thank you for reviewing the Best Western InnTowner on Trip Advisor. We agree, people like Chet and Peter DO make all the difference, and we will be sure to let them know you thought so! I am glad you enjoyed the breakfast, the new rooms and took advantage of our convenient shuttle. Please visit us again soon! More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN PLUS InnTowner & the Highland Club? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS InnTowner & the Highland Club

Address: 2424 University Ave., Madison, WI 53705
Phone Number:
Location: United States > Wisconsin > Madison
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS InnTowner & the Highland Club 3*
Number of rooms: 176
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Booking.com, Priceline, Cheap Tickets, Travelocity, TripOnline SA, Best Western, Odigeo and Tingo so you can book your BEST WESTERN PLUS InnTowner & the Highland Club reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Inntowner And The Highland Club Hotel Madison
Best Western Madison
Madison Best Western

129 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6)
Viewed
Dining (1)
Viewed
Hotel & grounds (3)
Viewed
Bathroom (1)
Viewed
Room/suite (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (124)
Viewed
Room/suite (26)
Viewed
Dining (31)
Viewed
Hotel & grounds (18)
Viewed
Pool/beach area (8)
Viewed
Bathroom (2)
Viewed
Family/play areas (1)
Viewed
Business center/function rooms (1)
Viewed
Other (37)
Hotels you might also like...
Check In Check Out
Price Your Stay