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BEST WESTERN PLUS InnTowner & the Highland Club

#10 of 63 Hotels in Madison
Certificate of Excellence
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2424 University Ave., Madison, WI 53705
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1 room 1 guest
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525 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
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  • German first
  • Italian first
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  • All months
    (525)
  • Mar-May only
    (130)
  • Jun-Aug only
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There are newer reviews for BEST WESTERN PLUS InnTowner & the Highland Club
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Chicago, IL
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We have stayed here a few times when we head to Madison to visit our son who lives there. The staff is always friendly, the room is nice - very comfortable king bed, nice little bar in premises. Breakfast looks plentiful but we look forward to eating at Lazy Jane's or Marigold's. Definitely an economical & greet place to stay.

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Terre Haute, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

This is a very nice hotel with a good location, would recommend it. The rooms are clean and spacious, small but functional bathroom. The staff was efficient and welcoming, good hospitality. The breakfast offering is adequate but not memorable.

Review collected in partnership with Best Western

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1 review
5 of 5 stars Reviewed 4 weeks ago

This Best Western is always consistent in their great service. We stay here quite a bit since our son attends the university. We always have great check-in, a comfortable room, and delicious breakfast.

Review collected in partnership with Best Western

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Milwaukee, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

I would recommend this hotel for short as well as long term stay. It's very convenient to the University of Wisconsin Hospital and Clinics and the VA Hospital. Shuttle service with friendly staff are available when needed.

Review collected in partnership with Best Western

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Cambridge, WI, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Yes, I could have stayed at a less expensive place, but everything about this location was worth the cost. It is such a clean, well-run motel. Every employee from the front desk to housekeeping to restaurant staff was friendly, courteous, professional, and accommodating. I felt welcome as soon as I stepped into the lobby! I will definitely stay here again!!

Review collected in partnership with Best Western

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1 review
4 of 5 stars Reviewed 4 weeks ago

All the front desk Staff was very helpful at check-in. I am bad with names but 2 of the front desk employees helped me figure out how to get there. They found the bus schedule and a walking map for me. I needed to be at Camp Randall Stadium by 7am. Since the hotel shuttle did not start running until... More 

Review collected in partnership with Best Western

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Mendota, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

This hotel is a wonderful hotel to stay at. It is close to the University Of Wisconsin Hospital and other sites. The staff is very welcoming and make you feel at home, the décor and comfort of the rooms is great as well.

Review collected in partnership with Best Western

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1 review
5 of 5 stars Reviewed 4 weeks ago

The rooms were very updated and clean. Space was a little limiting in the double rooms. Decor was great. The beds and linens were very comfortable. I did like the idea of the sink outside of the bathroom, It gave more flexibility for more than one guests in the room.

Review collected in partnership with Best Western

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Kris L, Guest Relations Manager at BEST WESTERN PLUS InnTowner & the Highland Club, responded to this review

Dear Gerryo764, Thank you for taking the time to review The InnTowner on TripAdvisor! Not all rooms have the outside vanity, so be sure to request that on your next visit since that is your preference. We aim to please! More 

Antigo, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I traveled to Madison with my family to get my son registered for college. I have a Best Western card and was able to get a free stay. The facility was very clean, the breakfast was great and the staff was very friendly and helpful. Parking was available and convenient. The Hotel was just down the road from Union south... More 

Review collected in partnership with Best Western

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Kris L, Guest Relations Manager at BEST WESTERN PLUS InnTowner & the Highland Club, responded to this review

Dear Brian B, Congratulations to your son on being able to attend our fine University! We are so glad you found us on your initial trip to Madison so that you may enjoy each trip to visit over the next few years. It sounds like you already know that using our Best Western Rewards Program can really be a benefit,... More 

Wautoma, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

I stayed here while a family member was at UW-Madison. It was very close and easy to go back and forth to the hospital throughout the day. The breakfast was great too! Would also be good for family to stay if a person is at the VA hospital.

Review collected in partnership with Best Western

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