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All 63 Madison hotels

BEST WESTERN PLUS InnTowner & the Highland Club

3.0 of 5 Hotel   |   2424 University Ave., Madison, WI 53705
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Ranked #13 of 63 Hotels in Madison
A recent review
4 of 5 stars reviewed 5 days ago
Joseph R Dayton
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346 reviews from our community

Traveler rating
    176
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    44
    16
    15
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107
38
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dayton
1 review
4 of 5 stars Reviewed 5 days ago NEW

Solid little hotel... wasn't sure what to expect when I pulled up, but definitely nice rooms with comfortable beds. It's Madison, so they like they're re-use theme - if you're not a fan of reused sheets and such, maybe give them a heads up when you book. I got heckled a bit when I checked in for having an Illinois... More

Review collected in partnership with Best Western

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San Francisco, California, United States
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Best Western Plus InnTowner and Highland Club is a very nice and well situated hotel. I think the Highland Club is a overpriced. The rooms were not substantially different from other Best Westerns I have stayed at. That said the room was clean and the breakfast was good.

Review collected in partnership with Best Western

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Lincoln, Nebraska
1 review
5 of 5 stars Reviewed 1 week ago NEW

Clean, warm, comfortable bed, good location close to campus. This hotel has a shuttle and will take you to nearby restaurants, shopping, stadium, etc. We loved that service! Great place to stay! Only negative is the food was not good in the restaurant.

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Nick U, Front Office Manager at BEST WESTERN PLUS InnTowner & the Highland Club, responded to this review

Shelly H, Thank you very much for your kind words! We are happy to hear that you enjoyed your stay! Our Assistant General Manager, Evan, oversees our restaurant operations and would happy to discuss the problem you encountered with our restaurant food so we can better address it. You can reach us at 608.233.8778. Best Regards and Safe Travels, -Nick... More

Madison, WI, United States
1 review
4 of 5 stars Reviewed 1 week ago

Hotel is located within a block of University of Wisconsin Hospital and the reception desk recommended the hotel. We were pleased with the room and service and would stay there again if another trip to the hospital is required..

Review collected in partnership with Best Western

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Nick U, Front Office Manager at BEST WESTERN PLUS InnTowner & the Highland Club, responded to this review

M G, I am glad to hear that you enjoyed our hotel! While I know you weren't in Madison to have fun, we take pride in being able to provide a clean, comfortable place to stay for all of our guests. I am glad to hear that we could help make this a smooth visit for you. Thank You, -Nick... More

Wisconsin
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 1 week ago

I always thought that this was just a hotel for family members of those hospitalized at the UW. We stayed here for homecoming weekend and were very surprised to see the updated lobby with red and white homecoming decor throughout. This appears to be the place where the football team and/or their family members stay. There is a secure "Highland... More

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Nick U, Front Office Manager at BEST WESTERN PLUS InnTowner & the Highland Club, responded to this review

Bbadger, We are pleased to hear that your visit was an enjoyable one! Our hotel gets to have a lot of fun on Badger Football Weekends and we enjoy seeing many happy Badger Fans. We would love to have you back for another Badger Football Weekend! Best Regards, -Nick U More

Madison, United States
1 review
5 of 5 stars Reviewed 1 week ago

I was pleasantly surprised to learn at check in that I was automatically upgraded because they had the room. My room was double the size of what I expected and I had a king size bed all to myself. My amazement grew when I learned I had jets in the tub. After being on my feet all day (and in... More

Review collected in partnership with Best Western

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Nick U, Front Office Manager at BEST WESTERN PLUS InnTowner & the Highland Club, responded to this review

Toni P, We're glad to hear that you enjoyed your experience! While we can't always do it, we are happy to provide an extra touch of luxury when availability allows. We would be most honored to have you join us the next time in you're in the UW-Madison neighborhood. Safe Travels, -Nick U More

United States
Contributor
11 reviews 11 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've stayed here twice. Room has been very comfortable, with a microwave and a refrigerator. Wifi is free and connectivity is good. The location is great for those visiting the university, and there's a free shuttle that goes back and forth from campus as well. Breakfast is complimentary and outstanding. Staff/service are excellent. They have Keurig coffee makers in the... More

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Nick U, Front Office Manager at BEST WESTERN PLUS InnTowner & the Highland Club, responded to this review

Itchy_M_Feet, Thank you very much for your review! We are flattered by your comments and look forward to seeing you the next time that you are in Madison. Safe Travels, -Nick U Front Office Manager More

Dixon, IL
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I recently spent four nights at the Madison Inntowner while a family member was at the UW Madison Hospital. They have one the best staffs of any hotel I've stayed in. Everyone went out of their way to accommodate our needs which changed on a daily basis. The room was clean and well appointed with modern furniture and amenities. The... More

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Nick U, Front Office Manager at BEST WESTERN PLUS InnTowner & the Highland Club, responded to this review

Mollyb50, We are very pleased to hear that you enjoyed your stay! Our shuttle service has been one of our guests' favorite services for many years and we are glad that it helped make your stay more convenient. We will look forward to seeing you the next time you are in Madison! Best Regards, -Nick U Front Office Manager More

Mendota, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The Best Western PLUS InnTower & The Highland Club is a very nice place to stay. All of the staff is very nice and helpful. It is very convenient to University of Wisconsin Hospital and clinics. We felt very safe staying there. Everyone was very helpful and kind.

Review collected in partnership with Best Western

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Chicago, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

This is a great hotel if going to a game at Camp Randall Stadium. Nice location, clean hotel, nice rooms, comfortable beds. They do increase the rates on game weekends, but always seem to have availability. I would stay here again.

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN PLUS InnTowner & the Highland Club

Address: 2424 University Ave., Madison, WI 53705
Phone Number:
Location: United States > Wisconsin > Madison
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS InnTowner & the Highland Club 3*
Number of rooms: 176
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Also Known As:
Best Western Inntowner And The Highland Club Hotel Madison
Best Western Madison
Madison Best Western

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