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BEST WESTERN PLUS InnTowner & the Highland Club

#12 of 64 Hotels in Madison
Certificate of Excellence
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2424 University Ave., Madison, WI 53705
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Best prices for: 1 room 1 guest
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BEST WESTERN PLUS InnTowner & the Highland Club
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BEST WESTERN PLUS InnTowner & the Highland Club
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467 reviews from our community

Traveler rating
    246
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    54
    18
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153
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dushanbe, Tajikistan
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This fine hotel has very welcoming and helpful staff, fine rooms, and is extremely convenient to the university and to many entertainment and restaurant options. Parking is on site. Breakfast is not exciting at all.

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Minneapolis, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Quick and easy to stay when visiting UW Madison, parking your own car easy and doesn't cost extra. Close to the new Student Union. Easy to get around to other location with out the confusion of Capital square.

Review collected in partnership with Best Western

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Cedarburg, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Good quality hotel with comfortable beds and quaint setting. Easy walking distance to the campus. Very clean and nice. We would definitely stay here again when headed back to Madison. We were upgraded to the Concierge Level and enjoyed the complimentary cocktails and snacks.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Destin, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Stayed for 5 nights and truly a great experience. Full breakfast every morning, shuttle service to anywhere within a 2 mile radius, great rooms for both working and relaxing. Exceptional and would recommend to anyone!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Chester Springs, Pennsylvania
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is my second stay at the Best Western Plus InnTowner in Madison. It is convenient to the University Lake Shore area dorms, University campus, University Hospital, Hilldale shopping mall. The free shuttle service (within 2 miles of hotel) is fabulous! Great way to avoid parking challenges and to get to your destination on time with experienced drivers navigating traffic... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Naperville, Illinois
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We were so happy with the shuttle service that this hotel offered. We parked our car on the Friday we arrived and didn't move it until check out on Sunday. Everywhere we went we were shuttled. Excellent service and the restaurant on sight was very handy!

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Kris L, Guest Relations Manager at BEST WESTERN PLUS InnTowner & the Highland Club, responded to this review

Dear Joy P, Thank you for letting us and TripAdvisor readers know how much you enjoyed your stay. First time visitors to Madison might not know about how challenging it can be to drive around or park in the downtown Madison area. Leaving your car here and taking advantage of our shuttle service is definitely the way to go! Please... More 

Petersburg, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel staff are warm and welcoming, the breakfast is terrific, the pool and spa are clean, warm and inviting, the work out facility has updated equipment, the shuttle service is free and prompt, the rooms are updated with very comfortable beds. The Highland Club level is well worth the few extra dollars. We came once, and now always stay... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Manitowoc, Wisconsin
2 reviews
5 of 5 stars Reviewed 1 week ago

I stopped by for breakfast one day. Even though I was not a guest Leketta at the desk said I could pay for the breakfast buffet and join the other guests. Mauia took care of me at the register. Both girls were extremely polite, and helpful. The breakfast buffet was excellent, the food prepared by the cook Nelson was oh... More 

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Kris L, Guest Relations Manager at BEST WESTERN PLUS InnTowner & the Highland Club, responded to this review

We are so glad you came by to enjoy our delicious breakfast with your friends! Thank you for sharing your experience on TripAdvisor so that others know this option is available to them, as well. Please come by again so that Leketta, Maria and Nelson may all give you another delightful experience. More 

Milwaukee, Wisconsin
Top Contributor
57 reviews 57 reviews
29 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed 2 nights here at the beginning of April. The 1st night was a Friday night with our 3 kids ages 6 and under. We were upgraded to the 4th floor which you need special access to. I'm not sure if they put us up there to keep us happy and away from the big soccer tournament groups that... More 

Was this review helpful? Yes 1
Los Gatos, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This was the second time staying at this hotel. It is very close to the hospital (walking distance) and has a great staff. The rooms are clear and the amenities are good. The concierge level lounge is a nice touch.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
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