We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 63 Madison hotels

BEST WESTERN PLUS InnTowner & the Highland Club

3.0 of 5 Hotel   |   2424 University Ave., Madison, WI 53705
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Low Rate, Guaranteed
Save Saved
You added BEST WESTERN PLUS InnTowner & the Highland Club to your Saves list
BEST WESTERN PLUS InnTowner & the Highland Club
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
73%
Ranked #25 of 63 hotels in Madison
A recent review
5 of 5 stars reviewed yesterday
Susan F Burton, Ohio
  • Overview
  • Reviews (264)
  • Photos (128)
  • Amenities
  • Q&A
  • Room tips (34)
  • Location
  • More
Write a Review

264 people have reviewed this hotel

Traveler rating
    119
    74
    42
    16
    13
See reviews for
81
30
17
95
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Burton, Ohio
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

I love it here at this Best Western! I arrived this past Sunday evening and will be departing on Friday. It has been a great place to stay. My room, a standard King, is beautiful, roomy and clean. My bed is super comfortable and I have slept well. With a refrigerator, Keurig Coffee Maker, Hair Dryer, Iron and big flat... More

Was this review helpful? Yes
INDIANAPOLIS
2 reviews
4 of 5 stars Reviewed yesterday NEW

very good stay , staff was extremely polite room was clean bed was comfortable, breakfast was good. waitress did not speak good English so was hard to order dinner. little far from main interstate but overall very nice.

Review collected in partnership with Best Western

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 4 days ago NEW

I have stayed at this hotel several times because it is near the University of Wisconsin Hospital and am very satisfied overall. There have been some recent changes and upgrades. The new beds are super high, which is good for tall people but I can barely get onto the bed. On a trip with my mother we asked for a... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Sierra Vista, Arizona, USA
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Let me begin with saying Leketta a member of the staff working in the breakfast room is real asset to this hotel. She greets you by name and with smile, a very pleasant beginning to one's day. This is one of the nicest Best Westerns I have ever stayed in and being a Best Western Rewards member, I've stayed in... More

Was this review helpful? Yes
RapidCity SD, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

if an event is there, the parking is terrible especially if one arrives later in the evening!!! The rooms need updating and lightening up the decor!! If you are there for a UW event, the location is fantastic.

Review collected in partnership with Best Western

Was this review helpful? Yes
Troy, Michigan
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

We enjoyed a terrific stay at this hotel, which is a bit off the beaten path in Madison but within walking distance of the medical campus. Since I was traveling with my son who has autism, I called ahead with some questions and spoke to an extremely helpful front desk staff member. When the airport van service wasn't immediately available... More

Was this review helpful? Yes
Paris, Texas
Contributor
16 reviews 16 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stay at this hotel primarily because of it's proximity to the hospital where I frequently work when visiting Madison. The hotel is very nice with lots of amenities that are more costly at other hotels of this quality. Their recent renovation is very nice and has made my experience staying there so much nicer.

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We have stayed at this hotel twice now and it is practically perfect. The beds and food are top notch. The staff is unbeatable in friendliness, helpfulness, appearance and professionalism. The location is great for those with business at UW-Madison either by walking (10-15 minutes) or with the hotel's complimentary shuttle which is highly preferable over trying to park anywhere... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Albuquerque, New Mexico
1 review
3 of 5 stars Reviewed 1 week ago

We have stayed in Best Western Hotels for years and this should not be a PLUS it should be a standard hotel. Our room did have a flat screen TV and a keurig coffee maker and a fancy IPOD alarm BUT we would rather have had an upgraded airconditioning unit that was more efficient and less noisy and we couldnt... More

Was this review helpful? Yes
Dallas, Texas
Top Contributor
60 reviews 60 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here for a wedding (this was the official wedding hotel) and everything was...OK. Nothing great, nothing horrible. The bed was OK, the room was on the small side, and the bathroom was tiny. The free breakfast was probably the best part of the hotel. The bar was small but reasonably priced for a hotel lounge. I didn't dislike... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage BEST WESTERN PLUS InnTowner & the Highland Club, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to BEST WESTERN PLUS InnTowner & the Highland Club? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS InnTowner & the Highland Club

Address: 2424 University Ave., Madison, WI 53705
Phone Number:
Location: United States > Wisconsin > Madison
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS InnTowner & the Highland Club 3*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Priceline, Hotels.com, Booking.com, Cheap Tickets, Tingo, Travelocity, BookingOdigeoWL, Despegar.com, getaroom.com, Agoda, Venere and Otel so you can book your BEST WESTERN PLUS InnTowner & the Highland Club reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Inntowner And The Highland Club Hotel Madison
Best Western Madison
Madison Best Western

128 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
Hotel & grounds (3)
Viewed
Bathroom (1)
Viewed
Room/suite (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (124)
Viewed
Room/suite (32)
Viewed
Dining (29)
Viewed
Hotel & grounds (18)
Viewed
Pool/beach area (6)
Viewed
Bathroom (2)
Viewed
Family/play areas (1)
Viewed
Other (36)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#24 Business Hotel in Madison
Hotel Class
Official Description (provided by the hotel)
This downtown Madison hotel has the ideal location and extra amenities for business and leisure travelers as well as for groups and meeting planners. The BEST WESTERN PLUS InnTowner hotel is in the heart of Madison's picturesque west University of Wisconsin campus area and is located two blocks from the UW Hospital and Clinics, one mile from Camp Randall Stadium, one mile from the Wisconsin Institute of Discovery and close to shopping, local restaurants and the Capitol Square and State St. Amenities include the downtown areas only hot free breakfast buffet for all registered guests; free shuttle service to the airport, campus area, hospital, Monona Terrace Convention Center, Alliant Energy Center and shopping and restaurants within a two mile radius of the hotel; free high speed wireless Internet; a 24/7 Business Center; a 24/7 Grab 'n Go Market; indoor pool, whirlpool and fitness area; restaurant and lounge; cable television with 72 channel choices, and free HBO. For discriminating travelers, the hotel offers a private, key access executive level--The Highland Club--with upgraded amenities including free beverages and appetizers in the evening and two freshly baked homemade signature chocolate chip cookies at turndown service. For guests looking for meeting or banquet space, the InnTowner offers 9 meeting room configurations in 6200 sq. ft of space and on-site catering services. ... more   less 
Number of rooms
176

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer