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BEST WESTERN PLUS InnTowner & the Highland Club

#10 of 63 Hotels in Madison
Certificate of Excellence
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2424 University Ave., Madison, WI 53705
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1 room 1 guest
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BEST WESTERN PLUS InnTowner & the Highland Club
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525 Reviews from our TripAdvisor Community

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Traveler rating
    282
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    58
    19
    16
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182
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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  • German first
  • Italian first
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    (525)
  • Mar-May only
    (130)
  • Jun-Aug only
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Boston, Massachusetts
Level Contributor
141 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is located next to the highway overpass just on the other side from the university hospital. We had wanted to be closer to the main campus but this is what we could find. The surrounding blocks are unattractive but the location is great. Just a few blocks north is the lovely residential neighborhood of West High School with... More 

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Cudahy, Wisconsin
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Clean, well maintained hotel. The front desk attendant was very friendly. The room although pointing to an intersection was very quiet. The menu choices at the restaurant were limited in variety. The entree I was served however was excellent in taste and freshness.

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Los Angeles
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel was near the university, which was where I was visiting. Customer service is great and friendly. The room they booked me in was a budget room but still good. Large bed, plenty of lighting, there's a LCD television, the wifi works great and is fast, water is fine, it was a quiet environment so sleep was great. My... More 

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Green Bay, United States
1 review
4 of 5 stars Reviewed 1 week ago

I was here for my organ transplant clinic at UW Hospital. For those of you that have diet restrictions as in not eating from buffets look for breakfast outside the hotel. All they serve is a buffet. I think they need to consult better with UW Madison Hospital about menu choices or a special menu option for patience that stay... More 

Review collected in partnership with Best Western

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lexington, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We came to Madison to visit with our grad student children. We picked this motel because of the proximity to their apartment. We were greatly surprised at what a quality experience we were given. The motel was clean, the staff efficient and the beds very comfortable. We will always use this motel when visiting our children.

Review collected in partnership with Best Western

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Kris L, Guest Relations Manager at BEST WESTERN PLUS InnTowner & the Highland Club, responded to this review

Dear Danny W, Thank you for taking the time to write a review on TripAdvisor! We are glad that you enjoyed the efficient staff, comfortable rooms and the overall quality of your experience here. We look forward to having you back the next time you visit your children! More 

Denver, Colorado
Level Contributor
53 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

though I myself didn't stay, a friend of mine did. She was the grand marshal of a parade in town and the hotel had a float in the parade. I arrived to pick up my friend and the front desk was very friendly in connecting me to her to let her know I was there, and while I was waiting... More 

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Kris L, Guest Relations Manager at BEST WESTERN PLUS InnTowner & the Highland Club, responded to this review

Dear Mautimlipstick, Thank you so much for taking the time to write such a glowing review of The InnTowner! Even though you didn't stay here, you WERE our guest. We intend to make all of our guests feel like you did! More 

Lindenhurst, Illinois
1 review
4 of 5 stars Reviewed 2 weeks ago

My wife and I wanted to take our family to Madison for the weekend to celebrate my wife's birthday and we ended up booking a room on what turned out to be the 4th floor Highland Club. We were pleasantly surprised to see that there were complementary snacks, fruit, and alcoholic beverages served on our floor from 5-9 PM, which... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The staff was very helpful, especially Tawanda, and the convenience of the shuttle to the UW Hospital made this stay very easy in a stressful situation. We will recommend this hotel to anyone needing a place to stay in Madison.

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1 review
5 of 5 stars Reviewed 3 weeks ago

What a beautiful spot in the heart of Madison, WI. Friendly staff and wonderful service, the Highland Club is an added bonus. The Highland Club was very helpful to me as I did not arrive until later from the airport and had not eaten all day. I was too tired to go out and was very happy to have the... More 

Review collected in partnership with Best Western

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Worcester, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Just completed a 7 night stay at the Best Western InnTowner in Madison! Each time I have stayed here I have been extremely satisfied with the location, quality of the accommodations and all the amenities. The price is great and having a full breakfast available every morning is wonderful! I will be returning to Madison again to visit family and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Kris L, Guest Relations Manager at BEST WESTERN PLUS InnTowner & the Highland Club, responded to this review

Dear Jane R, Thank you for taking the time to review The InnTowner on TripAdvisor. We appreciate your loyalty, and for sharing with others the wonderful things we offer with every stay. We look forward to having you back again and again! More 

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