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All 63 Madison hotels

BEST WESTERN PLUS InnTowner & the Highland Club

3.0 of 5 Hotel   |   2424 University Ave., Madison, WI 53705
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Ranked #21 of 63 hotels in Madison
A recent review
5 of 5 stars reviewed 4 days ago
Nicholas F Oregon, United States
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294 people have reviewed this hotel

Traveler rating
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93
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Oregon, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

All staff members were polite & courteous. Ammenities were wonderful and room was very nice with a great bed. All around great experience for both of us. Would highly recommend this property and will be returning!

Review collected in partnership with Best Western

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Ann Arbor
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Stayed one night on a visit to Madison. The room was large, comfortable bed. It included a refrigerator and coffee pot. There is a great swimming pool and nice fitness center. Staff at the hotel were very helpful. A nice touch was afternoon cookies and bottled water delivered to our room. There was also a nice happy hour with appetizers... More

Review collected in partnership with Best Western

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Santa monica
Contributor
18 reviews 18 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The room was fine, breakfast included in room price. I liked having free parking, which comes in handy. Visiting my son at the Universityof Madison the hotel is not in walking distance to down town, although the location is ok.

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Schaumburg, United States
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

The moment I walked in the front doors to the hotel I was greeted courteously and professionally - this atmosphere and politeness generated by the hotel staff continued throughout my stay. Very clean throughout the hotel (room, lobby, hallways, pool area, bar/lounge). I couldn't say enough positive things about the 4th floor Highland Club amenities and service. Phenomenal free breakfast... More

Review collected in partnership with Best Western

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1 review
4 of 5 stars Reviewed 1 week ago

This hotel was clean and the rooms well appointed. We liked the free internet and the complementary breakfast was hot and good. It's location was convenient to anything one wanted to do in downtown Madison and they provided a free shuttle to take people anywhere within a two mile radius as well which is very nice. My only complaint was... More

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Miwlaukee, United States
1 review
1 of 5 stars Reviewed 1 week ago

Only 1 front desk working on a sold out night with multiple weddings and sports teams staying. Front Desk was being a shuttle dispatcher and did not care about the long line that formed in front of him. It took over an hour for him to work through the 8 rooms he had in front of me. I never write... More

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Madison, United States
1 review
5 of 5 stars Reviewed 1 week ago

very clean and nice looking. helpful staff always pleasant to meet our needs. location was key to downtown and west side of Madison. I would stay there again any time I need a hotel in the Madison area. best value for the money in Madison that i have found.

Review collected in partnership with Best Western

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Milwaukee, United States
1 review
4 of 5 stars Reviewed 1 week ago

the hotel and room were new, clean and shinny. shuttle service and location were convient for our occasion close to UW medical center. indoor pool area clean and bright from window's natural lighting.

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1 review
5 of 5 stars Reviewed 1 week ago

I had great service even though thier were all kinds of kids and their belongings taking every available space. This Hotel is a proven for me, I have stayed here a few times and am always happy when leaving that I got good value for my money. Good service, clean rooms and anything you want at a touch of the... More

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Hudson, United States
1 review
5 of 5 stars Reviewed 1 week ago

My large family stayed here and had a party in the Ameche Ballroom. The Ameche was large and spacious. The hotel rooms were elegant and the service was great. Room service is available but lots of options even if you want food in the middle of the night. All staff were kind and would smile and greet you. Recommend this... More

Review collected in partnership with Best Western

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Kris L, Guest Relations Manager at BEST WESTERN PLUS InnTowner & the Highland Club, responded to this review

Thank you for taking the time to review your stay on TripAdvisor! We are glad you enjoyed the party and the rest of your stay. Your group was delightful. Please do stay with us again on your next visit! More

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Additional Information about BEST WESTERN PLUS InnTowner & the Highland Club

Address: 2424 University Ave., Madison, WI 53705
Phone Number:
Location: United States > Wisconsin > Madison
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS InnTowner & the Highland Club 3*
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Also Known As:
Best Western Inntowner And The Highland Club Hotel Madison
Best Western Madison
Madison Best Western

115 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#24 Business Hotel in Madison
Hotel Class
Official Description (provided by the hotel)
This downtown Madison hotel has the ideal location and extra amenities for business and leisure travelers as well as for groups and meeting planners. The BEST WESTERN PLUS InnTowner hotel is in the heart of Madison's picturesque west University of Wisconsin campus area and is located two blocks from the UW Hospital and Clinics, one mile from Camp Randall Stadium, one mile from the Wisconsin Institute of Discovery and close to shopping, local restaurants and the Capitol Square and State St. Amenities include the downtown areas only hot free breakfast buffet for all registered guests; free shuttle service to the airport, campus area, hospital, Monona Terrace Convention Center, Alliant Energy Center and shopping and restaurants within a two mile radius of the hotel; free high speed wireless Internet; a 24/7 Business Center; a 24/7 Grab 'n Go Market; indoor pool, whirlpool and fitness area; restaurant and lounge; cable television with 72 channel choices, and free HBO. For discriminating travelers, the hotel offers a private, key access executive level--The Highland Club--with upgraded amenities including free beverages and appetizers in the evening and two freshly baked homemade signature chocolate chip cookies at turndown service. For guests looking for meeting or banquet space, the InnTowner offers 9 meeting room configurations in 6200 sq. ft of space and on-site catering services. ... more   less 
Number of rooms
176

Questions & Answers

Questions? Get answers from BEST WESTERN PLUS InnTowner & the Highland Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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