We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 63 Madison hotels

BEST WESTERN West Towne Suites

2.5 of 5 Hotel   |   650 Grand Canyon Drive, Madison, WI 53719
Hotel website
Hotel deals
Hotel amenities
Special Offer
Low Rate, Guaranteed
Save Saved
You added BEST WESTERN West Towne Suites to your Saves list
BEST WESTERN West Towne Suites
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
73%
Ranked #28 of 63 hotels in Madison
A recent review
5 of 5 stars reviewed 3 days ago
John B Rockford, United States
  • Overview
  • Reviews (152)
  • Photos (37)
  • Amenities
  • Q&A (1)
  • Room tips (27)
  • Location
  • More
Write a Review

152 people have reviewed this hotel

Traveler rating
    68
    42
    25
    8
    9
See reviews for
56
33
12
29
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Rockford, United States
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

This is a comfortable, clean, and quiet hotel conveniently located to shopping, major highways. Good value for the money, friendly staff, and great continental breakfast. I was looking for a Best Western that was fairly close to the Madison Zoo, which I visited for a few hours on a Saturday.

Review collected in partnership with Best Western

Was this review helpful? Yes
Saint Peters, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

We always enjoy our stay at the Best Western Towne Suites in Madison. It is very clean and the specially cooked breakfast is a good touch. This is the third time we have stayed at this hotel. We also like to use the Y down the street for swimming and a workout. We will be back.

Review collected in partnership with Best Western

Was this review helpful? Yes
Green Bay, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

I recently stayed at the Best Western on Madison's west side and I was very pleased with the hotel. The hotel is very clean and the beds were comfortable. The Wi-Fi was excellent. I used the fitness center multiple times during my stay and it met my needs. The hot breakfast was good and there was a good selection of... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Milwaukee, Wisconsin
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

We got a very good deal on this hotel, and it served our needs in some ways. Though drab, the place is clean, and though it was quite full when we stayed there, it was pretty quiet. However, we booked a two-room suite and were given a single room instead. Since the place was full, they weren't able to move... More

Was this review helpful? Yes
Bloomington, Indiana
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

This is an older facility. Staff seems a bit overwhelmed. Night desk clerk was running around like crazy, new guy who was coming on ended up helping me. There was the same clump of dirt on the stairs at night and the next day (like a mud clump off a boot). Room was adequately clean - older decor, tile seemed... More

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 2 weeks ago

Got a good deal through Expedia, so I was happy with the price. The hotel looks a little old from the outside. Our suite was close to the elevator, do there was extra traffic & a little noisier. We didn't try the free breakfast, instead choose to go down the street. The bed was comfortable. The only other bad thing... More

Was this review helpful? Yes
Sioux Falls
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This facility met or exceeded my expectations in every area. The room was clean and beautiful. The breakfast was made to order. I was greeted warmly by staff when checking in and checking out. I will definitely stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Dickinson, United States
2 reviews
3 of 5 stars Reviewed 3 weeks ago

Attracts many business travelers and student groups. Seems to be an older hotel with some upgrades. Noise travels easily to neighboring rooms. Outside looks more like a business than a hotel. Parking is decent.

Review collected in partnership with Best Western

Was this review helpful? Yes
Waldorf, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Second time I've stayed here for a local sporting event. I've stayed a full week each time and the rooms are nice, beds very comfortable, free internet is perfect and the fresh made to order breakfast is just awesome.

Review collected in partnership with Best Western

Was this review helpful? Yes
Albany, New York
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel while visiting the University of Wisconsin. We found it to be convenient, clean, and comfortable. The breakfast was excellent with eggs and pancakes etc. cooked to order. We left a camera battery behind, and did have great deal of difficulty contacting housekeeping to see if it had been found. This was frustrating.

Review collected in partnership with Best Western

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage BEST WESTERN West Towne Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to BEST WESTERN West Towne Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN West Towne Suites

Address: 650 Grand Canyon Drive, Madison, WI 53719
Phone Number:
Location: United States > Wisconsin > Madison
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN West Towne Suites 2.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Priceline, Booking.com, Travelocity, Tingo, Expedia, Cheap Tickets, BookingOdigeoWL, Hotels.com, Venere, Agoda and Otel so you can book your BEST WESTERN West Towne Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western West Towne Hotel Madison
Best Western Madison
Madison Best Western

37 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (2)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (32)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (14)
Viewed
Dining (4)
Viewed
Bathroom (2)
Viewed
Other (10)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#5 Best Value Hotel in Madison
Hotel Class
Official Description (provided by the hotel)
Near West Towne Mall, this Madison Hotel is situated at a short drive from Alliant Energy Center, UW Madison and University Research Park. Visitors to UW and VA Hospitals also prefer to stay here. This 100% smoke-free Hotel has free fast WI-FI and free cooked-to-order Breakfast. Hotel provides a 24-hour fitness facility and free pass to YMCA, 24-hour Complimentary Coffee, USA Today and Business Center. All Guest Rooms have luxurious Mattresses, microwaves, refrigerators. ... more   less 
Number of rooms
101

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of BEST WESTERN West Towne Suites and other travelers.
1 question

See all questions (1)

See which rooms travelers prefer