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BEST WESTERN West Towne Suites

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650 Grand Canyon Drive, Madison, WI 53719
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BEST WESTERN West Towne Suites
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BEST WESTERN West Towne Suites
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201 reviews from our community

Traveler rating
    92
    54
    32
    12
    11
See reviews for
76
41
15
43
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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San Francisco, California
Senior Contributor
46 reviews 46 reviews
28 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

For $80 a night, the beds were comfortable, wifi was fast and reliable, and the service was very attentive. It is a 10-15 minute drive from UW campus, but the price was worth the drive. Also the breakfast was cook-to-order, which is refreshing in the era of DIY waffles and mediocre hotel eggs. Overall good stay!

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Milwaukee, Wisconsin
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The room was VERY spacious, extremely clean and comfortable. Staff was friendly. Decor was up-to-date and tasteful. Room has a fridge, microwave, two sinks, coffee maker. And we got a great rate. We found our new go-to place in Madison. Highly recommend.

Was this review helpful? Yes 1
Sheboygan, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great time at the Best Western. The service was great and the environment in the hotel was great. Everything flowed nicely from check-in to breakfast to checking out. No hassle or waiting. Went there for a day trip to watch a sports team play in the nearby town.

Review collected in partnership with Best Western

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Warren
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed 1 week ago

staff went out of there way to help the 800 number people made it soooo easy to make the reservations and updates everything just made it so enjoyable. when your dealing with your parents and they both are pushing 100 things do at times can get a little nerve racking but the best western staff made this so easy I... More 

Review collected in partnership with Best Western

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Houston, United States
1 review
5 of 5 stars Reviewed 1 week ago

Staffs are very professional, helpful, they are very care about you. So far I have been stay in hotel every other week for about 9 months. it located 1 minute away from my office. good part is the breakfast always fresh made for each order. when I need help, all staff will do everything for you. Now they are my... More 

Review collected in partnership with Best Western

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Traverse City, Michigan
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is a great pick for business trips or any trip for that matter. The rooms are very clean and spacious with kitchenettes and the suites are even better. Hot breakfast made to order is a very nice touch. The hotel staff is very nice and the front desk supervisor Priya will go out of her way to accommodate... More 

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Madison, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

A little bit of a hidden jewel. Its clean, its convenient, spacious rooms, comfy beds... A free hot breakfast made to order, all at an extremely reasonable price. My go to place when I need a quick overnight in Madison.

Review collected in partnership with Best Western

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St Paul, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

Cheap rates, but you get what you pay for - hotel is dated, my co-worker had allergic reaction to something in his room forcing us to check out early and find different lodging. The rooms seems a bit dusty; pillows and beds were not very comfortable. Staff was very helpful and friendly.

Review collected in partnership with Best Western

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rst1108, General Manager at BEST WESTERN West Towne Suites, responded to this review

Dear Camille, I apologize for the inconvenience. Our Housekeeping staff is very diligent in making sure the rooms are cleaned and presented well. Every time our manager on duty thoroughly checks the rooms after they are cleaned by the room attendants. We will make sure we provide clean and comfortable facility for our future guests. I hope you will give... More 

New Richmond, Wisconsin, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Always a good value when rooms are open, very busy hotel so book ahead. Hotel is on the south west belt line so you may need to travel around city to locations. The hot breakfast is a real treat. Staff is always helpful and informative. Rooms very nice, bed is good.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Cedar Falls, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel is kind of in a weird location street-wise but very close to any food or tourist attraction in the area. Rooms were very clean but price was a little high for what the hotel had to offer (small workout room, no pool/spa). Breakfast took a little while but that's because you get REAL EGGS AND BACON that they... More 

Review collected in partnership with Best Western

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