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BEST WESTERN West Towne Suites

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650 Grand Canyon Drive, Madison, WI 53719
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1 room 1 guest
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238 Reviews from our TripAdvisor Community

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Traveler rating
    107
    71
    35
    14
    11
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50
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49
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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    (238)
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    (60)
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Evansville, United States
5 of 5 stars Reviewed 4 days ago NEW

clean rooms, great beds, quiet area (even though close to Beltline), Great hot breakfast (to order),convenient parking. Have stayed at this location many times on visit to Madison. Shopping center in close proximity.

Review collected in partnership with Best Western

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Ventura, California
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This facility is currently being renovated and is looking good so far. My room was clean, comfortable - not sure if the renovation had been done to the room. The bathroom did not appear to be updated. It is very evident in the lobby area, breakfast area, lobby restroom, etc. They have a cooked to order breakfast included which is... More 

Review collected in partnership with Best Western

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Las Vegas, Nevada
Level Contributor
385 reviews
218 hotel reviews
common_n_hotel_reviews_1bd8 738 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Room was very clean, everything worked...very spacious room and seating area... staff were very friendly, and really great included breakfast. Fresh cooked to order foods, and lots of items for everyone. Seems like they recently remodeled their breakfast area, very nice and spacious. Looks like they are doing some work on the lobby entrance now, but I didn't hear any... More 

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VESPER
1 review
4 of 5 stars Reviewed 1 week ago NEW

Were there 3 nights in a K suite. Room was nice. Air conditioner was right next to bed and VERY NOISY when cycling on/off. We had 4 people, and not enough amenities/linens/pillows (for the sofa sleeper), but front staff was very accommodating. Very nice breakfasts. Housekeeping was excellent.

Review collected in partnership with Best Western

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1 review
4 of 5 stars Reviewed 1 week ago

This was an affordable option for our stay - we were attending a race downtown and the downtown hotels were much more expensive. It was an easy 10 minute drive and parking was accessible so for the money we save staying outside of downtown, it was worth it. The hotel is doing renovations to the lobby and breakfast area, which... More 

Review collected in partnership with Best Western

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Wausau, Wisconsin
2 reviews
5 of 5 stars Reviewed 1 week ago

This hotel is very clean and the beds are very comfy. Even though it is an older hotel, it is very evident that it is well kept up and the air conditioner didn't wake us up during the night, which is often the case in hotel rooms. Breakfast was a hot meal which I've never had offered to me as... More 

Review collected in partnership with Best Western

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Chicago, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Excellent cooked breakfast. Good location. Overall nice place when staying in Madison, WI. Mall is right across the street, movie theater. Came for a college visit and we were only 15min away from the campus

Review collected in partnership with Best Western

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rst1108, Guest Relations Manager at BEST WESTERN West Towne Suites, responded to this review

Thank you so much for allowing us to impress you during your visit to Madison and for sharing your experience with other travelers. We are pleased that we exceeded your expectations and look forward to having you back with us when school begins. Ramona, Guest Relations Manager Best Western West Towne Suites More 

aberdeen, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

overall it was a great stay, remodel of outside lobby but no big problem, price was great, made to order breakfast was something new and quite good. Breakfast choices were good and service was fast.. I would recommend this hotel to others. The only thing you didn't provide was shuttle to the airport. Taxi was pretty expensive

Review collected in partnership with Best Western

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Pittsford, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We have stayed at this Best Western for two summers. Both visits, I was very impressed with the cleanliness of the room and hotel overall. Very, very nice. Cleanliness and quiet are most important to me -- this hotel gets 10 starts for both!

Review collected in partnership with Best Western

Was this review helpful? Yes
rst1108, Guest Relations Manager at BEST WESTERN West Towne Suites, responded to this review

Thank you so much for being a return guest and for sharing your positive experience's with other travelers. We are very pleased that our attention to detail is not lost on you and that the cleanliness of our hotel is one of the reason's you keep coming back. We can't wait until your next summer visit and look forward to... More 

Chicago, Illinois, United States
Level Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The room was spacious and clean. My puppy was comfortable. The internet was good and the bed was excellent!!!! Great location for us to stay when visiting our family. The breakfast was cooked to order. I stayed a couple of months ago when there was interior construction. This experience made up for the last one.

Review collected in partnership with Best Western

Was this review helpful? Yes
rst1108, Guest Relations Manager at BEST WESTERN West Towne Suites, responded to this review

Thank you so much for allowing us to impress you with our remodeling efforts. We are pleased that you came back to see us and thank you for the kind review of your stay. Our goal is to always treat our guests as if they are family so exceeding your expectations is our top priority. We hope to have you... More 

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