This hotel was clean, well kept and the staff was especially friendly and helpful. When we checked in we thought we noticed an odor of cigarette smoke in our King room. The manager said it might be a "musty smell" but was very accommodating in finding us another room. There were no other King rooms available so she moved us... More

I needed an overnight stay since our dog was having an emergency surgery at the UW Vet School. They gave me a list of hotels and this particular hotel was consistently rated 4-5 stars. Their price was very competitive and and I was surprised at all the amenities! The room had a refrigerator and microwave and its own sink and... More

This Best Western is convenient to UW Research Park, but is not all that great. I found all the decor really dated and worn, and the mattress in my room sagged and was really uncomfortable. A couple of the guys who work the front desk were very friendly and nice, but a woman who worked there during the daytime was... More

I already new that Best Western was a quality stay, but the B/W West Towne Suites in Madison went beyond expectations. They worked with us to get us to EPIC training in the morning and picking us up again late afternoon. The breakfast was outstanding. My company will be sending all of our employees here to stay while we go... More

I would have been pleased with just the cleanliness & comfy bed. Add to that the free, delicious, made to order breakfast & the low price ...and you've got yourself the best choice in hotels in the area! I slept very well at this hotel, which is a priority to me. I was very satisfied with this hotel.

I was in town for a meeting. The hot breakfast was great. Noticed the new elevator. The service is great. We were recommended to Casa De Sol for mexican food for dinner. It was great. Priya Gali has a great personality when I spoke with her in the morning. At Checkout I accidentally forgot my undershirt and brand new shirt.... More

We stayed at this Best Western while in town for the Midwest Horse Fair. Staff was friendly, rooms were pretty clean and atmosphere was nice and quiet. We enjoyed the complimentary hot breakfast made-to-order. Would recommend this hotel for anyone looking for a comfortable affordable place to stay in the Madison area.

I loved my stay at the Best Western. I showed up exhausted and needing to recoup. Check in was at most 5 minutes. The room was clean and the bed was new. Had a frig, microwave, and a coffeemaker. Plenty of room to move around too. Breakfast in the morning was a choice between 4 hot items and then a... More

We were just going to stay one night and we have stayed with Best Western chain of hotels before and have been very pleased.. We were in a suite on the first floor and it was very quite and comfortable. Nice spacious room and very clean. The value was excellent, and there are many restaurants in the area. Would be... More