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BEST WESTERN West Towne Suites

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650 Grand Canyon Drive, Madison, WI 53719
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Best prices for: 1 room 1 guest
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BEST WESTERN West Towne Suites
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BEST WESTERN West Towne Suites
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210 reviews from our community

Traveler rating
    98
    57
    32
    12
    11
See reviews for
81
42
15
46
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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  • All months
    (210)
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    (59)
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    (65)
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    (53)
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    (33)
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Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Nice accomadations! i was nicely surprised at how large suite is, with a sitting area and desk, full-spacious bath area, kitchen area, and separate bedroom with a queen size bed! Very clean, and updated fixtures. Staff at front desk pleasant and helpful. Not much to do within walking distance, but there are a few restaurants and shops you can walk... More 

Was this review helpful? Yes
Edwardsville, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

In the midst of lot's of choices in Madison, WI, this facility was excellent. Great location, facility well maintained, good people and top value for the dollar. I don't know what else you would get elsewhere in this part of Madison except to pay more.

Review collected in partnership with Best Western

Was this review helpful? Yes
rst1108, Guest Relations Manager at BEST WESTERN West Towne Suites, responded to this review

Thank you for your kind words about our hotel and staff. We pride ourselves on our excellent customer service and attention to detail throughout the hotel and are very happy that we exceeded your expectations. We can't wait to have you stay with us again on your next visit to Madison and look forward to seeing you soon! Ramona, Guest... More 

Alexandria, Minnesota
1 review
4 of 5 stars Reviewed 1 week ago

the shuttle only travels in a 5 mile radius so there was no easy way to the airport. The rooms were clean as the building is old but updated. Breakfast was good. I would stay there again. The location was not very good. It could be hard to find if you didn't know Madison a little.

Review collected in partnership with Best Western

Was this review helpful? Yes
Madison, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here one night while we were moving between apartments. The hotel is excellent and perhaps the best Best Western we have stayed in yet. The hot breakfast is cooked on order and is not precooked and stored in hot baths as in other places. Conveniently located within a mile of the mall and has a shuttle service too.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
rst1108, Guest Relations Manager at BEST WESTERN West Towne Suites, responded to this review

Thank you for the kind review about our hotel and its amenities and location. We are very happy that you found a place to rest on your journey that exceeded your expectations in more ways than one. We hope that you will visit again in the future and look forward to having you with us. Ramona, Guest Relations Manager Best... More 

Miami
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is not fancy, but for the price, it is amazing. Comfortable, clean rooms. We slept well (except for one busy Saturday night; I suggest you always ask for a second floor room to avoid ceiling / floor creaking). The breakfast is actually freshly cooked right in front of you: eggs, bacon, potatoes, pancakes, etc. I mean really: what... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
rst1108, Guest Relations Manager at BEST WESTERN West Towne Suites, responded to this review

Thank you very much for the thoughtful review of our hotel and its amenities. We are very happy that we exceeded your expectations in areas that we take pride in. We hope that on your next visit to Madison you will stay with us. We look forward to your return. Ramona, Guest Relations Manager Best Western West Towne Suites More 

dubuque, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Very clean and quit hotel not far from downtown or university clinics. If we have to go back to the Clinic we most likely will stay there again. There are lots of restaurants around the area of the hotel. the price we paid was very reasonable.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
rst1108, Guest Relations Manager at BEST WESTERN West Towne Suites, responded to this review

Thank you for the kind review of our hotel. We look forward to your return visit when you are next in Madison. Ramona, Guest Relations Manager Best Western West Towne Suites More 

Minneapolis, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Beds were comfortable, staff was very friendly and helpful. We brought our dog for the first time ever and they received us with open arms. The breakfast was freshly cooked before your eyes. Dining room was comfortable and clean.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
rst1108, Guest Relations Manager at BEST WESTERN West Towne Suites, responded to this review

Thank you for the kind review of our hotel, staff and amenities. We are very happy that you were pleased with our reception of your extra family member and that our service and attention to detail exceeded your expectations. We hope to have you with us on your next visit to Madison and hope to see you and your entire... More 

Yorkville, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I was in town for training and needed a close hotel. I had good experience with Best Western for family trips so I booked a room. The room was not fancy but everything worked and was very comfortable. The rate was unbelievable with the Multi Night Stay promotion. The internet speed was great so I could continue practicing what I... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
rst1108, Guest Relations Manager at BEST WESTERN West Towne Suites, responded to this review

Thank you for your kind review of our hotel, amenities, and location. We are pleased that you found comfort and reliability in rooms and internet so that your studying was without interruption. We hope that on your next visit to Madison you will visit with us. We hope to see you soon. Ramona, Guest Relations Manager Best Western West Towne... More 

Lincolnwood, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Rooms were pleasant, breakfast was better than average, check in and out easy. My only complaint was that we had a handicap room and the toilet was not conveniently high enough for someone who has difficulties standing and sitting. There were enough lamps and light to read.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
San Francisco, California
Senior Contributor
46 reviews 46 reviews
28 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed April 11, 2015

For $80 a night, the beds were comfortable, wifi was fast and reliable, and the service was very attentive. It is a 10-15 minute drive from UW campus, but the price was worth the drive. Also the breakfast was cook-to-order, which is refreshing in the era of DIY waffles and mediocre hotel eggs. Overall good stay!

Was this review helpful? Yes
rst1108, Guest Relations Manager at BEST WESTERN West Towne Suites, responded to this review

Thank you for the kind words about our hotel, amenities and staff. Our goal is to provide our guests with superior comfort and excellent customer service and we are very happy that we excelled in that area for you. We look forward to your return trip to Madison and hope to see you soon! Ramona, Guest Relations Manager Best Western... More 

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