We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Candlewood Suites Fitchburg

Hotel website
Hotel deals
5421 Caddis Bend, Madison, WI 53711
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Candlewood Suites Fitchburg
Professional photos View all
Browse nearby
Candlewood Suites Fitchburg
Add Photo

58 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    19
    20
    12
    5
    2
See reviews for
18
12
7
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
  • All months
    (58)
  • Mar-May only
    (15)
  • Jun-Aug only
    (12)
  • Sep-Nov only
    (12)
  • Dec-Feb only
    (19)
All months
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Spent only one night and was glad to leave. Pills found on bathroom floor, carpet was well used and the room was generally not clean. Dish ware was questionable. Location was good for our dinner plans but that was the only plus. Will not stay at this hotel again.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Fitchburg, responded to this review

Dear otistboneunser, Thank you for staying with us and leaving a review. I am pleased to hear that you liked the location of the hotel. We are always happy to provide a consistently clean, comfortable and courteous place for our guests. It sounds like you were disappointed with room cleanliness due to unsatisfactory housekeeping services. Please accept our sincere apologies... More 

1 review
3 of 5 stars Reviewed 3 weeks ago via mobile

If you are here for epic training avoid this hotel if you want to make it to class on time! Rooms are fine, no other complaints....however do NOT advertise free shuttle aervice if you can't follow through. This is my 4th trip to epic and the shuttle gets worse every time. Will advise the company I work for to find... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Fitchburg, responded to this review

Dear babybear324, Thank you for taking the time to relay your comments regarding our property during your recent stay. Please accept our sincere apologies for the inconvenience you had with the shuttle service. Rest assured that this matter will be looked into. We appreciate your feedback as this is our best resource for improving guest services. While we understand that... More 

Chaffee
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Staff went over and above to help me with anything I needed or asked for. My room was clean and comfortable. Very quiet stay. Safe area to walk to businesses close by. Several amenities you don't normally get or expect. I look forward to staying again.

Was this review helpful? Yes 2
martez2014, General Manager at Candlewood Suites Fitchburg, responded to this review

Hi there! I am so very happy to see that you had a wonderful visit with us, and I am thrilled that our staff went above your expectations to make your stay as great as it could be. We hope that in the future you will return to our hotel and continue to experience a top quality stay. Thank you... More 

Milwaukee, Wisconsin
Level Contributor
9 reviews
5 of 5 stars Reviewed 4 weeks ago

I can only speak on the King Suites, There is the place to be when you're away from home. You have a complete kitchen, from coffee cups to dishwasher. I'm in a king suite every time I stay. Oh, and there's a grocery store on the next block.

Was this review helpful? Yes
martez2014, General Manager at Candlewood Suites Fitchburg, responded to this review

Hi there! Thank you so much for your wonderful review of our hotel. We are so very happy to know that you had a great experience. We as a team work hard every day to make sure our guest's needs are taken care of in every way. If you are ever in Madison, please don't hesitate to call and book... More 

Calgary
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed March 25, 2015

I work every other month in Madison and after work I want to come home to a quite and clean place where I can cook my meals, workout and have a good nights sleep. I have a suite so it is like a nice little apartment with a large bathroom; full size fridge, a two burner cooktop and large microwave...no... More 

Was this review helpful? Yes 2
martez2014, General Manager at Candlewood Suites Fitchburg, responded to this review

Thank you for taking time out your busy schedule to give us feedback. Let me also be the first to say we are so glad that we can be considered your second home away from home . We also glad to see that you enjoy all the amenities that the hotel does provide. We hope we can keep being your... More 

Sandwich, United States
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 19, 2015

I had a minor housekeeping issue.(someones empty water bottle still on the floor)The manager gave us a new room. The second room also had a minor house keeping issue which I didn't mention to him because I didn't want to change rooms again.( someone left their socks under the bed). He made us feel welcomed. The service out weighed the... More 

Was this review helpful? Yes 1
martez2014, General Manager at Candlewood Suites Fitchburg, responded to this review

Thank you for your review. I personally apologize about the second room I moved you into I will have a long conversation with my housekeeping staff. We are glad to hear that you enjoyed your stay and I will inform the staff to keep up the good work. Thank You! More 

Wisconsin Dells, Wisconsin
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 12, 2015

I found this place to be very accomodating and pleasant. Holiday decorations and warm fireplace by the entrance felt very welcoming. Room was very clean with plenty of towels and other items. Front desk employee named Dan was a very kind, helpful person. There is a shuttle that can take you where you need to go if requested with the... More 

Was this review helpful? Yes 2
martez2014, General Manager at Candlewood Suites Fitchburg, responded to this review

Thank you for taking time out of your busy day to give us feedback .We are so glad you enjoyed your stay and we do look forward to seeing you if your ever back in Madison. I will tell the staff to keep up the good work and I'll tell Dan to keep up the good work. Once again Thank... More 

1 review
5 of 5 stars Reviewed January 12, 2015

Impressive rooms,with everything right there to accomodate. The property was decorated for christmas and looked and felt welcoming. Very kind Front Desk worker-Dan, and also very kind Shuttle driver,who took us to and from the hospital. We enjoyed this place and would stay again if ever needed.

Was this review helpful? Yes
martez2014, General Manager at Candlewood Suites Fitchburg, responded to this review

Thank you for your feedback we are glad to see you enjoyed your stay. I will inform the staff to keep up the good work . Thank you. More 

Winona, Minnesota
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 18, 2014

I Travel extensively and normally stay at Candlewood Suites or Holiday Inn Express locations. I can easily say that this is one of the best Candlewood properties that I have stayed at in the last couple of years. The location is convenient the room was up to date (and clean) and the cost was reasonable. What else could I ask... More 

Was this review helpful? Yes 1
martez2014, General Manager at Candlewood Suites Fitchburg, responded to this review

Thank you for taking time to give us feedback . We are so glad you enjoyed your stay we look forward to bringing our guest a 100% satisfaction. I will tell everyone to keep up the good work . Thank You. More 

Eagan, Minnesota
Level Contributor
98 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed December 18, 2014

A great place I bet for an extended stay- lots of room, comfortable accommodations and a nice kitchen. The offered free laundry would be nice to use if I were staying longer too. For one night, however, there are places with nicer amenities and things like free breakfast. One week? Yes One night? Maybe not

Was this review helpful? Yes
martez2014, General Manager at Candlewood Suites Fitchburg, responded to this review

Thank you for taking time to give us feedback . We are so glad you enjoyed your stay we look forward to bringing our guest a 100% satisfaction. I will tell everyone to keep up the good work . Thank You. More 

Questions? Get answers from hotel staff and past guests. Ask a question

87 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (8)
Viewed
Bathroom (3)
Viewed
Room/suite (2)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (79)
Viewed
Room/suite (28)
Viewed
Hotel & grounds (13)
Viewed
Business center/function rooms (7)
Viewed
Pool/beach area (6)
Viewed
Dining (5)
Viewed
Other (20)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay