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Candlewood Suites Fitchburg

2.0 of 5 5421 Caddis Bend, Madison, WI 53711
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Candlewood Suites Fitchburg
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Candlewood Suites Fitchburg
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53 reviews from our community

Traveler rating
    17
    19
    11
    4
    2
See reviews for
18
11
6
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sandwich, United States
Contributor
18 reviews 18 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 19, 2015

I had a minor housekeeping issue.(someones empty water bottle still on the floor)The manager gave us a new room. The second room also had a minor house keeping issue which I didn't mention to him because I didn't want to change rooms again.( someone left their socks under the bed). He made us feel welcomed. The service out weighed the... More 

Was this review helpful? Yes
martez2014, General Manager at Candlewood Suites Fitchburg, responded to this review

Thank you for your review. I personally apologize about the second room I moved you into I will have a long conversation with my housekeeping staff. We are glad to hear that you enjoyed your stay and I will inform the staff to keep up the good work. Thank You! More 

Wisconsin Dells, Wisconsin
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 12, 2015

I found this place to be very accomodating and pleasant. Holiday decorations and warm fireplace by the entrance felt very welcoming. Room was very clean with plenty of towels and other items. Front desk employee named Dan was a very kind, helpful person. There is a shuttle that can take you where you need to go if requested with the... More 

Was this review helpful? Yes 1
martez2014, General Manager at Candlewood Suites Fitchburg, responded to this review

Thank you for taking time out of your busy day to give us feedback .We are so glad you enjoyed your stay and we do look forward to seeing you if your ever back in Madison. I will tell the staff to keep up the good work and I'll tell Dan to keep up the good work. Once again Thank... More 

1 review
5 of 5 stars Reviewed January 12, 2015

Impressive rooms,with everything right there to accomodate. The property was decorated for christmas and looked and felt welcoming. Very kind Front Desk worker-Dan, and also very kind Shuttle driver,who took us to and from the hospital. We enjoyed this place and would stay again if ever needed.

Was this review helpful? Yes
martez2014, General Manager at Candlewood Suites Fitchburg, responded to this review

Thank you for your feedback we are glad to see you enjoyed your stay. I will inform the staff to keep up the good work . Thank you. More 

Winona
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 18, 2014

I Travel extensively and normally stay at Candlewood Suites or Holiday Inn Express locations. I can easily say that this is one of the best Candlewood properties that I have stayed at in the last couple of years. The location is convenient the room was up to date (and clean) and the cost was reasonable. What else could I ask... More 

Was this review helpful? Yes
martez2014, General Manager at Candlewood Suites Fitchburg, responded to this review

Thank you for taking time to give us feedback . We are so glad you enjoyed your stay we look forward to bringing our guest a 100% satisfaction. I will tell everyone to keep up the good work . Thank You. More 

Eagan, Minnesota
Top Contributor
98 reviews 98 reviews
70 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed December 18, 2014

A great place I bet for an extended stay- lots of room, comfortable accommodations and a nice kitchen. The offered free laundry would be nice to use if I were staying longer too. For one night, however, there are places with nicer amenities and things like free breakfast. One week? Yes One night? Maybe not

Was this review helpful? Yes
martez2014, General Manager at Candlewood Suites Fitchburg, responded to this review

Thank you for taking time to give us feedback . We are so glad you enjoyed your stay we look forward to bringing our guest a 100% satisfaction. I will tell everyone to keep up the good work . Thank You. More 

Pleasant Prairie, Wisconsin
Top Contributor
108 reviews 108 reviews
46 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed December 14, 2014

The IHG chain models its Candlewood Suites after Marriott's Residence Inn, which is nicer and better appointed. While this property had a good room, comfortable beds and useful mini-kitchen, it's down-scaled in quality overall. Also, why can't they have a breakfast room with free morning food? The lobby was so big you could hold a bowling tournament in it, but... More 

Was this review helpful? Yes
martez2014, Manager at Candlewood Suites Fitchburg, responded to this review

Thank you for the review . I'm sorry we didn't have any breakfast for you but we are trying to incorporate that in your stay here at the CandleWood. We are glad to see that you thought our rooms was spacious and clean. Thank You for your feedback. More 

Muskego, Wisconsin
Contributor
18 reviews 18 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 3, 2014

Spent one night with family for daughters graduation at UW Madison. We had a family dinner at the Great Dane which was walking distance to the restaurant. That is one reason we chose this property. This is a very clean property and staff was very pleasant.

Was this review helpful? Yes
martez2014, Manager at Candlewood Suites Fitchburg, responded to this review

Thank you so much for the review. We are very pleased you had a pleasant stay here with us and that everything was to your liking. On behalf of me and my staff, we hope to see you again in the future! Thank you! More 

Galesburg, Illinois
Senior Contributor
46 reviews 46 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 1, 2014

I stayed here while attending an Epic Conference. The hotel was a nice respite from the hustle and bustle of the day. Checking in was a bit of a hassle as the reservation was made under one name but the staff needed to divvy out the reservation to each person. However, once that was sorted, all was fine. The room... More 

Was this review helpful? Yes
martez2014, General Manager at Candlewood Suites Fitchburg, responded to this review

Thank You for the review! We are sorry about the mix-up at the front desk when you check in. We are also glad you enjoyed your room and your stay. We are also glad that you enjoyed the amenities like the grocery store across the street in walking distance.Thank You for taking the time to give us feedback . More 

1 review
4 of 5 stars Reviewed November 9, 2014

We stayed in one of the suites. It's very comfy. Bed was great. Rooms even had a DVD player! Only thing missing was a continental breakfast. But that's okay, they have everything else that you would need. We never went swimming as we got in late, but I walked in the pool room, and it was clean. Will be staying... More 

Was this review helpful? Yes
martez2014, General Manager at Candlewood Suites Fitchburg, responded to this review

Thank you for the review! We as an entire hotel are glad to hear that you enjoyed your stay. Your right breakfast would have been nice but I'm glad we have the CandleWood Cupboard that has everything you could think of, as far as breakfast food and refreshments. We work hard here at the hotel so we are glad to... More 

Aurora, Illinois
Top Contributor
181 reviews 181 reviews
71 hotel reviews
164 helpful votes 164 helpful votes
3 of 5 stars Reviewed October 13, 2014

We were here for just a night for a UW football game. The beds were okay, not great. It sounded like the people upstairs were having a bowling ball tournament, which speaks for the lack of insulation. We put the fan on high, and that helped. Staff was friendly and helpful.

Was this review helpful? Yes 1
martez2014, General Manager at Candlewood Suites Fitchburg, responded to this review

Thank You for doing a review on our hotel! we really appreciate the feedback that we get from our quest I do apologize about the inconvenience that you had at our establishment and we hope to fix those problems in the near future. I will also tell my staff that you thought they were pleasant ! Once again Thank You... More 

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Additional Information about Candlewood Suites Fitchburg

Address: 5421 Caddis Bend, Madison, WI 53711
Phone Number:
Location: United States > Wisconsin > Madison
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Candlewood Suites Fitchburg 2*
Number of rooms: 79
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Also Known As:
Candlewood Suites Fitchburg Hotel Madison
Candlewood Suites Madison
Candlewood Madison
Madison Candlewood Suites

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