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Holiday Inn Madison at The American Center

#15 of 64 Hotels in Madison
Certificate of Excellence
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5109 W Terrace Drive, Madison, WI 53718
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Holiday Inn Madison at The American Center
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Holiday Inn Madison at The American Center
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218 Reviews from our TripAdvisor Community

Traveler rating
    149
    50
    13
    5
    1
See reviews for
44
34
24
96
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (218)
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    (54)
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New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Holiday Inn is newly constructed. The room was quiet; however, don't expect a view. It is close the 151, but the noise is minimal. Finding the hotel is a challenge as their are limited signs. Be sure to have your GPS tuned in.

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Edina, Minnesota
Top Contributor
223 reviews 223 reviews
42 hotel reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Decent hotel in an industrial park on the east side of Madison. I've stayed here a handful of times, usually on Badger Football weekends as it is one of the places that for some people seem too far from campus when the reality is that it is less than 10 miles and has the added benefit of being right off... More 

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Wisconsin
Top Contributor
75 reviews 75 reviews
27 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was perfect. The rates were received for a block was awesome. It included a buffet breakfast - which was HUGE! Hotel staff was friendly, rooms were clean, modern, and also had a refrigerator. For those interested the hotel had a bar as well. We will definitely stay at this property for ALL of our travels to Madison.

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Shawano, Wisconsin
Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We will always return to this hotel while staying in Madison, WI. Best hotel I've ever stayed in. Clean, great hot breakfast, nice pool, family friendly, great staff. And the on site restaurant is great. Same prices for room service, too! Comfy beds, nice pillows. I have nothing negative to say about this place!

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wisconsin
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed April 26, 2015 via mobile

We were in town for a wedding reception held on site. Check in was courteous and efficient. I asked for a room away from the highway and my request was accommodated without hesitation. Room was clean and modern. No tub in the bath but the shower was spacious and powerful. Full breakfast buffet included with the price. They did the... More 

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Arlington, Virginia
Top Contributor
84 reviews 84 reviews
37 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed April 16, 2015

Recently had a stay here and was very impressed. The new brand style is apparent as soon as you enter the lobby. Friendly and funky all in one! Greeted by friendly and efficient staff each time I entered/exited. Free coffee in the morning and lemon water in the afternoon in the lobby. Convenience store right behind reception. Great set up,... More 

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Chicago, Il
Top Contributor
69 reviews 69 reviews
40 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed April 9, 2015

The staff was one of the friendliest I've ever encountered at any hotel worldwide, from the check in to the wait staff and the kind fellas that drive the shuttle van. It felt genuine, and not forced like you encounter at other hotels. The room itself was decent enough, comfortable bed, clean and got the job done. Nice decor in... More 

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Baraboo, Wisconsin
2 reviews
5 of 5 stars Reviewed March 24, 2015

If I could hire ladies to welcome guests into my home for the most influential party of the year, it would be the two front desk ladies I met today. Paige and Adriana are friendly, helpful, attentive and truly listen. I cannot say that about many of the front desk people I meet, and I travel extensively. Some will listen... More 

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Bartlett, Illinois
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 14, 2015 via mobile

We were in town for a weekend break visiting Canoecopia. I had read that there were a few complaints about kids hockey teems staying there and being a bit noisy. Sure enough that's what we walked into. But the staff was very cordial and accommodating giving us a 5th floor room that was key card specific, assuring a peaceful evening!... More 

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Kiel, Wisconsin
Top Contributor
55 reviews 55 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed March 1, 2015

I stayed here as part of a business trip. One night in a basic king bed room. Very nice hotel. Extremely friendly and helpful staff. Room was well appointed, clean, and bed was comfortable. Nice lounge area adjacent to the lobby. Very close to the freeway and all areas around Madison. Will definitely stay here again.

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