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Holiday Inn Madison at The American Center

#17 of 62 Hotels in Madison
Certificate of Excellence
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5109 W Terrace Drive, Madison, WI 53718
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1 room 1 adult
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Holiday Inn Madison at The American Center
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245 Reviews from our TripAdvisor Community

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Burnsville, Minnesota
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel hits it out of the ball park every time I have stayed there. The front desk staff is very attentive and really makes you feel welcome at check in. The rooms are big and roomy and clean. The food staff always do a great job. I have always had a great food experience. Stay and make it your... More 

Helpful?
Thank Joel C
Watertown, Wisconsin
Level Contributor
104 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed January 2, 2016

I was "in the neighborhood" for a day with nothing to do so I decided to try the hotel's buffet breakfast. It was excellent, and the staff was as well. Fruit, pastry, cereal, juice, eggs, potatoes, bacon, sausage, and more. This is almost making me hungry enough to go back right now.

Helpful?
Thank Tom H
Madison, Wisconsin, United States
2 reviews
5 of 5 stars Reviewed December 25, 2015 via mobile

This hotel is quickly becoming my favorite. I stay here about once a month when I'm in Madison and each time is better than the last. The service at the front desk is first class. They are very courteous and nice. Always trying to make sure my stay as enjoyable as possible. The rooms are always very clean. The TV's... More 

Helpful?
Thank Erik L
Platteville, Wisconsin
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed December 23, 2015

My husband and I have stayed at this Holiday Inn many times, and we really like the hotel. We stayed there two nights ago, and found the front desk staff to be lacking in training. The young man could not find my husband's reward account to put the reward points for this stay on the account - he kept wanting... More 

Helpful?
Thank KaynGeorge
Grafton, North Dakota, United States
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed December 20, 2015

This Holiday Inn has a good restaurant and bar onsite. We had excellent food for dinner and breakfast with nice presentation served by friendly wait staff. A little roundabout way to reach it from I 90/94.

Helpful?
Thank Rosemary S
Portland, Oregon
1 review
5 of 5 stars Reviewed November 24, 2015

This is an ideal hotel to stay at rather you are on traveling for business or pleasure. Beautiful Lobby, great onsite restaurant and very friendly staff. If you ever have troubles with airlines or travel, be sure to ask for a manager. I recently missed a stay due to a cancelled airline, when I called and spoke with the manager,... More 

Helpful?
Thank John R
Portage, Wisconsin
Level Contributor
88 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed November 6, 2015 via mobile

I ran over here from the hospital, had the fish fry. The fish was good ,crispy and hot, the potatoes ( mashed) dry and Luke warm, the coleslaw needed more sauce ( or stirred more) and not a fan of the tarter sauce. So for that reason would not order the fish because the sauce has to be good. Buy... More 

Helpful?
Thank gale17
Wisconsin
Level Contributor
42 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed November 4, 2015

This is a very convenient hotel for I90/94 travelers. The price was a bit high for a hotel without breakfast. However, we appreciated the excellent lobby bar/restaurant. The adults in our group were able to have some drinks and fun while keeping an eye on the kids in the lobby area. The waiter kept our kids supplied with popcorn. They... More 

Helpful?
Thank bbadger
Rochester, Minnesota, USA
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 11, 2015 via mobile

We were in town with my 2 young kids. They absolutely loved the pool area. The basketball hoop provides something to do while in there. The rooms were great, clean spacious. I definitely will get a suite again when bringing family. Nice to have 2 rooms. Only downfall is that it is on the edge of town, but if you... More 

Helpful?
Thank Karl N
Milwaukee, Wi
Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed October 4, 2015 via mobile

We did not stay here- but the rest of the family stayed here. We were in town for a wedding & spent some time in the bar after the wedding. We had a very very attentive bartender. This gentleman was so accommodating- there was 6 of us & he paid attention to every detail! A very valuable employeefor sure!!!! He... More 

Helpful?
Thank wisconsin2
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