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Courtyard by Marriott Madison East

#18 of 64 Hotels in Madison
Certificate of Excellence
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2502 Crossroads Drive, Madison, WI 53718
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Courtyard by Marriott Madison East
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206 Reviews from our TripAdvisor Community

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Traveler rating
    133
    57
    11
    4
    1
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63
45
12
58
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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    (206)
  • Mar-May only
    (51)
  • Jun-Aug only
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    (29)
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Huntsville, Alabama
Level Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed today NEW

Excellent experience. Convenient location to East Washington Avenue, very clean, very friendly staff, especially Ruthann at the front desk. She went out of her way to be sure that all was well with us . Everyone was exceptional. The housekeeping staff greeted us in the hallways. My only criticism is that there is no free coffee in the lobby. Starbucks,... More 

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Gainesville, Florida
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel has amazing customer service! I stayed at this hotel in April for business and could not have been more pleased. Check in was easy and fast which made me very happy after a long day of travel. The hotel itself has a bistro with great food offerings, Starbucks coffee, and cocktails. They also have a little store for... More 

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Hanover Park, IL
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stopped here on a trip to the Dells. The rooms are very nice and clean. The hotel staff is very helpful. They have a great little food place in the lobby. Moderately priced. The pool and hot tub was a great place just to chill and relax. They were painting so we couldn't enjoy the outdoor patio but it looked... More 

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Random Lake, Wisconsin
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

when we walked our room there were bugs went to let manger know she came picked up the bug and walked out dirty beddining cheked out @ 1030 p found more bugs crawling around very dirty guest service lady angie was very very rude

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dclarkcy, General Manager at Courtyard by Marriott Madison East, responded to this review

Thank you Nancy for sharing your experience at the Courtyard Madison East. We apologize that there was a Boxelder bug in your room. We are making extra sure the room is fully clean and bug free and the Dane County Health Department was out today and inspected that very room and stated the room was extremely clean. Again we apologize... More 

Lake Bluff, Illinois
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I'll keep this short-- It's not much different than any other Courtyard. But, the room was a little bigger than what I normally experience for a standard room with 2 queen size beds. The bathroom and room were super clean, and the beds very comfortable. I did not use the Café services, but the pool was a little bit bigger... More 

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Detroit, Michigan
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

After an 11 hour drive (5 of this getting THROUGH the city of Chicago from Michigan) all we wanted was a good night's sleep before getting back on the road as part of our driving trip to Seattle. The Marriott delivered. My husband and his company are part of the Marriot rewards program. The staff was welcoming and helpful. Our... More 

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Minneapolis
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 26, 2015 via mobile

Recently spent two nights at the Marriott Courtyard Madison-East. It was a crazy weekend with graduation at the University of Wisconsin. The hotel was comfy, relaxing and easy to get to. I will definitely stay there again. Requested a room on upper floor looking out over the city of Madison & the view of the Capitol building at night was... More 

Was this review helpful? Yes 1
Aurora, Illinois
Level Contributor
206 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
5 of 5 stars Reviewed May 17, 2015

This is a very nicely appointed property. The lobby is new and very welcoming with a Bistro, business center and check in, all easily accessible. Lots of areas to sit and relax with family and friends who are at the hotel, rather than cramping in one room. The staff was very welcoming and even let us check in early as... More 

Was this review helpful? Yes 1
Cumming, Georgia
Level Contributor
151 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed May 4, 2015

The location was just off of the hwy easy to locate. It is right next door to a Fairfield inn. A mall is minutes away and downtown Madison is fifteen minutes away. The staff was very helpful and the hotel was clean and accommodating. The beds were clean and cozzzzzzy. It was a successful trip. If you are in Madison... More 

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2 reviews
3 of 5 stars Reviewed April 19, 2015 via mobile

Reception was good, lobby renovation is very inviting. At first look the room looked great. There was hair in the shower (didn't think to get a pic of that until after we rinsed). White spots on the walls in the bathroom area (toothpaste?) and walls were dirty and painted in spots in the entry. Cigarette burn in the carpet. Bedding... More 

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dclarkcy, General Manager at Courtyard by Marriott Madison East, responded to this review

Thank you for taking the time to share the experience of your stay. I am sorry in your case we did not meet either of our standards. We take pride in normally have a very clean and inviting hotel. We clearly did not meet our expectations. Please rest assured this was an isolated incident. I do hope that on your... More 

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