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Courtyard by Marriott Madison East

#14 of 63 Hotels in Madison
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2502 Crossroads Drive, Madison, WI 53718
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1 room 1 guest
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Courtyard by Marriott Madison East
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212 Reviews from our TripAdvisor Community

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Traveler rating
    137
    59
    11
    4
    1
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66
46
12
59
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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  • All months
    (212)
  • Mar-May only
    (51)
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  • Dec-Feb only
    (29)
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Palm Springs, California
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We loved this hotel. The staff is extraordinary with special kudos to Sandra at the front desk and Stephanie at the Bistro. We stayed two nights, left for other cities and returned for a third night. Both visits were just perfect!!! We were warmly welcomed very late on a Saturday night, picked up some snacks and slept soundly in our... More 

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Chicago
Level Contributor
57 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

We are Marriott people so generally seek out properties when passing through, as were in Madison. This hotel is very conveniently located east of the city and right off the highway. It's newly renovated / built and has a very inviting lobby with updated rooms. The service and stay was good and we could consider staying there again on a... More 

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Evanston, Illinois
Level Contributor
290 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The modern look uplifts the ambiance of the hotel. Since I have an early start and I would miss the breakfast hours, the Front Desk made sure that I can ask for a muffin and a bottle of fruit juice. I ended up extending my stay so I had to do laundry. The detergent is complimentary so there is no... More 

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Rapid City
Level Contributor
113 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had a layover in Madison and stayed at this hotel. It was excellent. Clean, modern, nice internet, the staff was friendly and helpful. I liked that the rooms were updated and comfortable. It was nice that the room and hotel were well taken care of. It was close to access on interstate and also main road to airport and... More 

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1 review
5 of 5 stars Reviewed 4 weeks ago

Our room was clean, modern and spacious. the hotel staff was friendly. there is a nice patio area outside that we enjoyed. it is conveniently located close to the interstate. I would definitely stay there again.

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Wisconsin
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here with some girlfriends to shop on the east side of Madison. They have redone the lobby since I was last there and it has an upscale feel to it. They called their restaurant a bistro area which had food at certain hours, but there is also a bar there that you can get some drinks at with... More 

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Huntsville, Alabama
Level Contributor
47 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Excellent experience. Convenient location to East Washington Avenue, very clean, very friendly staff, especially Ruthann at the front desk. She went out of her way to be sure that all was well with us . Everyone was exceptional. The housekeeping staff greeted us in the hallways. My only criticism is that there is no free coffee in the lobby. Starbucks,... More 

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Gainesville, Florida
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This hotel has amazing customer service! I stayed at this hotel in April for business and could not have been more pleased. Check in was easy and fast which made me very happy after a long day of travel. The hotel itself has a bistro with great food offerings, Starbucks coffee, and cocktails. They also have a little store for... More 

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Hanover Park, IL
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 25, 2015

Stopped here on a trip to the Dells. The rooms are very nice and clean. The hotel staff is very helpful. They have a great little food place in the lobby. Moderately priced. The pool and hot tub was a great place just to chill and relax. They were painting so we couldn't enjoy the outdoor patio but it looked... More 

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Random Lake, Wisconsin
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 20, 2015

when we walked our room there were bugs went to let manger know she came picked up the bug and walked out dirty beddining cheked out @ 1030 p found more bugs crawling around very dirty guest service lady angie was very very rude

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dclarkcy, General Manager at Courtyard by Marriott Madison East, responded to this review

Thank you Nancy for sharing your experience at the Courtyard Madison East. We apologize that there was a Boxelder bug in your room. We are making extra sure the room is fully clean and bug free and the Dane County Health Department was out today and inspected that very room and stated the room was extremely clean. Again we apologize... More 

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