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Courtyard by Marriott Madison East

#10 of 64 Hotels in Madison
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2502 Crossroads Drive, Madison, WI 53718
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Courtyard by Marriott Madison East
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Courtyard by Marriott Madison East
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196 reviews from our community

Traveler rating
    126
    56
    10
    4
    0
See reviews for
58
43
12
57
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Excelsior, Minnesota
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We had two rooms, one for adults and one for kids. We requested rooms together when booked and were placed at opposite ends of the hotel. Upon inquiry at front desk at check-in, the man helping us was rude and acted like he didn't care. It was extremely disappointing to be treated with such disregard. He actually said if we... More 

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Senior Contributor
32 reviews 32 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Check in was fast and easy. Room was very clean and spacious! We had a highway side room and couldn't hear the noise beyond a occasional siren which one would expect to hear. Even though there was bunch of basketball teams staying we didn't have any problems with noise or distractions. The only odd thing we had was woke to... More 

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Jackson, Mississippi
Top Contributor
58 reviews 58 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 25, 2015

Very clean hotel. Nice "bakery" that is open for coffee and light breakfast (offerings include: bagels, fruit, oatmeal and a few egg dishes). Heating/ac units in room read 3 degrees higher than actual temp. They also take a good 5-10 minutes to warm up. My unit was blowing cold until it was able to warm up. Major complaint: as a... More 

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Kaukauna, Wisconsin
Senior Contributor
47 reviews 47 reviews
28 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed February 22, 2015

Chose this hotel because we had never stayed at a courtyard before and a great rate was offered for Madisons hotel week. Nice room overlooking madison and the highway. Room was trendy, clean and comfortable. Issue we had was making our reservation. Didnt receive my email confirmation. Called and they didnt have record of reservation. Had to call three times... More 

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Minneapolis, Minnesota
2 reviews
3 of 5 stars Reviewed February 20, 2015

To start, the hotel is a typical Courtyard. Clean and comfortable, good overall service. The beds and pillows were only average. We stayed on the second floor and could constantly hear the guest above us on the third floor walking around. We had a Friday through Sunday stay which started out well but was ruined Saturday night by the skating... More 

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dclarkcy, Manager at Courtyard by Marriott Madison East, responded to this review

Thank you for choosing the Courtyard Madison East for your recent visits to the Madison area. Thank you for taking the time to share your thoughts about your experience. We always take the feedback we receive as invaluable and are always using it as learning opportunities to make our hotel and our teams stronger. I apologize that we did not... More 

Independence, Missouri
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed February 18, 2015

This is the first time our figure skating team has stayed with this Courtyard. The staff is amazing and bends over backwards to make you feel special. The rooms are HUGE! The vanity is outside of the shower so it does not slow you down from having two people get ready. The cafe is great and the food was really... More 

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charlotte
Top Contributor
93 reviews 93 reviews
85 hotel reviews
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed January 30, 2015

When you say you're going to Madison it's not like you have a lot of luxury choices to pick from. This Courtyard will be the closest thing to the best you'll find. The customer service is great and the property itself is very nice. I would say nicer than most full service hotels. Clean lines, modern, and welcoming. The rooms... More 

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Columbus, Indiana
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 12, 2015

Great hotel if you are using the local airport. We have a shuttle flight on the private aviation side and it was very convenient. There are some places to eat around the hotel, all need to drive. My choice is the Irish pub about 5 minutes away. Standard Courtyard. Clean, efficient and almost trendy.

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Onalaska, Wisconsin
Top Contributor
91 reviews 91 reviews
35 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed January 9, 2015

After a snowstorm gripped the area, I was forced to spend an unexpected night in Madison. I have stayed at the Fairfeild property right next dor which is a very nice FF, but this time managed to snag a room at the Courtyard. It is everything you expect from a CY. Modern lobby, clean/spacious rooms, convenient location, etc. Right nearby... More 

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Madison, Wisconsin
Contributor
20 reviews 20 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 18, 2014

It was a great experience staying at courtyard Marriott I East Madison. Friendly and efficient staff. Great breakfast and big spacious rooms. I enjoyed the time spent there with my family. It was great to have stayed a place that let me felt like home away from home

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