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Courtyard by Marriott Madison East

#15 of 64 Hotels in Madison
Certificate of Excellence
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2502 Crossroads Drive, Madison, WI 53718
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Best prices for: 1 room 1 guest
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Courtyard by Marriott Madison East
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200 Reviews from our TripAdvisor Community

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Traveler rating
    129
    56
    11
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Minneapolis
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 26, 2015 via mobile

Recently spent two nights at the Marriott Courtyard Madison-East. It was a crazy weekend with graduation at the University of Wisconsin. The hotel was comfy, relaxing and easy to get to. I will definitely stay there again. Requested a room on upper floor looking out over the city of Madison & the view of the Capitol building at night was... More 

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Aurora, Illinois
Level Contributor
202 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
5 of 5 stars Reviewed May 17, 2015

This is a very nicely appointed property. The lobby is new and very welcoming with a Bistro, business center and check in, all easily accessible. Lots of areas to sit and relax with family and friends who are at the hotel, rather than cramping in one room. The staff was very welcoming and even let us check in early as... More 

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Cumming, Georgia
Level Contributor
151 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed May 4, 2015

The location was just off of the hwy easy to locate. It is right next door to a Fairfield inn. A mall is minutes away and downtown Madison is fifteen minutes away. The staff was very helpful and the hotel was clean and accommodating. The beds were clean and cozzzzzzy. It was a successful trip. If you are in Madison... More 

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2 reviews
3 of 5 stars Reviewed April 19, 2015 via mobile

Reception was good, lobby renovation is very inviting. At first look the room looked great. There was hair in the shower (didn't think to get a pic of that until after we rinsed). White spots on the walls in the bathroom area (toothpaste?) and walls were dirty and painted in spots in the entry. Cigarette burn in the carpet. Bedding... More 

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dclarkcy, General Manager at Courtyard by Marriott Madison East, responded to this review

Thank you for taking the time to share the experience of your stay. I am sorry in your case we did not meet either of our standards. We take pride in normally have a very clean and inviting hotel. We clearly did not meet our expectations. Please rest assured this was an isolated incident. I do hope that on your... More 

Excelsior, Minnesota
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed April 17, 2015

We had two rooms, one for adults and one for kids. We requested rooms together when booked and were placed at opposite ends of the hotel. Upon inquiry at front desk at check-in, the man helping us was rude and acted like he didn't care. It was extremely disappointing to be treated with such disregard. He actually said if we... More 

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dclarkcy, General Manager at Courtyard by Marriott Madison East, responded to this review

Thank you for taking the time to complete your review on our hotel. I am very sorry for the experience you had checking in however. This is not the service that we expect to give our guests. We normally do a good job of meeting our guest’s requests. Even if we could not have met your request the way things... More 

Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed March 22, 2015

Check in was fast and easy. Room was very clean and spacious! We had a highway side room and couldn't hear the noise beyond a occasional siren which one would expect to hear. Even though there was bunch of basketball teams staying we didn't have any problems with noise or distractions. The only odd thing we had was woke to... More 

Was this review helpful? Yes 2
Jackson, Mississippi
Level Contributor
62 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed February 25, 2015

Very clean hotel. Nice "bakery" that is open for coffee and light breakfast (offerings include: bagels, fruit, oatmeal and a few egg dishes). Heating/ac units in room read 3 degrees higher than actual temp. They also take a good 5-10 minutes to warm up. My unit was blowing cold until it was able to warm up. Major complaint: as a... More 

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Kaukauna, Wisconsin
Level Contributor
50 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed February 22, 2015

Chose this hotel because we had never stayed at a courtyard before and a great rate was offered for Madisons hotel week. Nice room overlooking madison and the highway. Room was trendy, clean and comfortable. Issue we had was making our reservation. Didnt receive my email confirmation. Called and they didnt have record of reservation. Had to call three times... More 

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Minneapolis, Minnesota
2 reviews
3 of 5 stars Reviewed February 20, 2015

To start, the hotel is a typical Courtyard. Clean and comfortable, good overall service. The beds and pillows were only average. We stayed on the second floor and could constantly hear the guest above us on the third floor walking around. We had a Friday through Sunday stay which started out well but was ruined Saturday night by the skating... More 

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dclarkcy, Manager at Courtyard by Marriott Madison East, responded to this review

Thank you for choosing the Courtyard Madison East for your recent visits to the Madison area. Thank you for taking the time to share your thoughts about your experience. We always take the feedback we receive as invaluable and are always using it as learning opportunities to make our hotel and our teams stronger. I apologize that we did not... More 

Independence, Missouri
Level Contributor
5 reviews
5 of 5 stars Reviewed February 18, 2015

This is the first time our figure skating team has stayed with this Courtyard. The staff is amazing and bends over backwards to make you feel special. The rooms are HUGE! The vanity is outside of the shower so it does not slow you down from having two people get ready. The cafe is great and the food was really... More 

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