We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

GrandStay Residential Suites Hotel Madison

2.5 of 5 5317 High Crossing Blvd, Madison, WI 53718
Hotel website
Hotel deals
Click for phone number
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Certificate of Excellence 2014
GrandStay Residential Suites Hotel Madison
Professional photos View all
Browse nearby
GrandStay Residential Suites Hotel Madison
Write a Review

159 reviews from our community

Traveler rating
    105
    33
    12
    4
    5
See reviews for
74
23
5
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
  • All months
    (159)
  • Mar-May only
    (35)
  • Jun-Aug only
    (54)
  • Sep-Nov only
    (36)
  • Dec-Feb only
    (34)
All months
Fox River Grove, Illinois
Contributor
17 reviews 17 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I never stayed at a Grandstay before, but picked this location because of the good reviews and reasonable price. After a long drive there, and arriving late in the evening, we were warmly welcomed by Reese, who was very helpful and made us feel at home. She does a great job or representing the hotel. While we did not need... More

Was this review helpful? Yes
Europe
Top Contributor
73 reviews 73 reviews
64 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very nice hotel with the greatest rooms, actually apartments - living room with kitchen, bedroom and a bathroom. Everything was clean and well maintained. We just expected nicer breakfast in a place like this.

Was this review helpful? Yes 2
Joseph R, General Manager at GrandStay Residential Suites Hotel Madison, responded to this review

We are so happy that you enjoyed our beautiful hotel. Our spacious rooms with kitchens are one of a kind in the competitive hotel scene. we are disapointed that you did not 100% enjoy our breakfast setup and if there is anything you feel we need to improve on please feel free to contact our managment team and we will... More

Madison, Wisconsin, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

From the moment I walked in to this beautiful hotel I was treated like a king! Clean, comfy, spacious, and well managed. I will for sure stay again, especially with the staff like Joe, Nora, and Reese. Also great breakfast in the morning as there are plenty of options.

Was this review helpful? Yes
Joseph R, General Manager at GrandStay Residential Suites Hotel Madison, responded to this review

Thank you so Very much for your kind words. We at the GrandStay take pride in making sure rooms are cleaned to a superior standards and that every guests is well taken care of. we are happy you enjoyed your stay and hope you return soon. More

2 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The management goes above and beyond expectations!!! Joe is fabulous!! Definitely recommended!! He was courteous, professional and polite. He was willing to do whatever was necessary to make our stay as wonderful as possible.

Was this review helpful? Yes
Joseph R, General Manager at GrandStay Residential Suites Hotel Madison, responded to this review

Thank you so very much for your kind words. we are happy that you enjoyed your stay with us and hope you return soon to experiance great hospitality. More

Milwaukee, Wisconsin
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 16, 2014

We stayed over the weekend and the hotel rented to some "shady" characters immediately after we checked in and of course, they get the room across the hall from us. They had a party going on until 2am, I called the front desk 3 times, she came the third time saying at first that she thought we were on a... More

Was this review helpful? Yes 1
Joseph R, General Manager at GrandStay Residential Suites Hotel Madison, responded to this review

Hello and thank you for bringing this disruption to my attention. I was informed about the noisy guests by my staff that night and had them removed from the property. If you would like to contact the hotel direct and speak with the general manager Joe I would be happy to offer some compensation for your disrupted sleep. We hope... More

Edmonton, Canada
Contributor
17 reviews 17 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 9, 2014

I stayed at the GrandStay for 1 night on my way to the east coast on September 3rd. I wanted to give a lower rating however the lady at the front desk on September 3rd was great and very helpful. The first room I was given had a terrible smell from the previous occupants. There were also stains on the... More

Was this review helpful? Yes 1
Joseph R, General Manager at GrandStay Residential Suites Hotel Madison, responded to this review

Hello and thank you so much for bringing these issues to our attention. I Have informed the maintenence and houskeeping staff of these issues and the will be taken care of immediatley. we are pleased that you enjoyed the staff and hope that you come visit us again soon. More

1 review
4 of 5 stars Reviewed September 9, 2014

The Grandstay is a well-located, easy-to-find, clean and inviting location. The staff is the best part. They are not just friendly and competent, they are helpful and creative in solutions for a MOTB preparing for the big day. They endured demanding brides' maids, room changes, special requests, conference room entries/exits, and provided little things I needed - but forgot -... More

Was this review helpful? Yes
Joseph R, General Manager at GrandStay Residential Suites Hotel Madison, responded to this review

Thank you so much for your positive review! we at the GrandStay are so happy that we could make this special wedding day perfect for you. We are glad you picked us and are excited to have your future business. More

Sheboygan, WI
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 16, 2014

We had a good experience at this hotel. Clean rooms. Complete kitchenette with dishes and cutlery was helpful. The pool was small, but worked for us. Great customer service. The desk help was very helpful when I called before we arrived and when we got there. The breakfast in the morning was very good with a waffle maker (big hit... More

Was this review helpful? Yes
Joseph R, General Manager at GrandStay Residential Suites Hotel Madison, responded to this review

Thank you for your amazing review! We are so happy that you were able to enjoy our pool, breakfast, and fully stocked rooms, and we hope that you will come visit us again soon. More

Nekoosa, Wisconsin
1 review
5 of 5 stars Reviewed August 10, 2014

The Grandstay Residential Suites in Madison has very comfortable rooms with most of the amenities of home. We were very pleased with our kitchenette from the cutting board to the corkscrew. The cupboards were fully stocked with all the kitchen hardware we needed for an extended stay. Our room was large and airy with plenty of walking space between the... More

Was this review helpful? Yes
Joseph R, General Manager at GrandStay Residential Suites Hotel Madison, responded to this review

Thank you so much for your review! We are glad you were able to take advantage of our fully stocked kitchens and utilize some of our other amenities. we hope that when you return back to town you will always find a home away from home with us. More

Kansas
Contributor
11 reviews 11 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 10, 2014

Great place to stay. Close to East Town and the highways, giant room with kitchenette, & a great price. I was thrilled. Bathroom tile was a bit wonky (loose tile/bad grout) but it did not interfere with my enjoyment of the hotel.

Was this review helpful? Yes
Joseph R, General Manager at GrandStay Residential Suites Hotel Madison, responded to this review

we are so glad you enjoyed our hotel! we are located in a very convenient place for travelers stopping through madison. Thank you for bringing the tile to my attention, I made sure our maintenece person had fixed that right away to ensure the stay for everyone continues to be nothing short of amazing. More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to GrandStay Residential Suites Hotel Madison? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about GrandStay Residential Suites Hotel Madison

Address: 5317 High Crossing Blvd, Madison, WI 53718
Phone Number:
Location: United States > Wisconsin > Madison
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — GrandStay Residential Suites Hotel Madison 2.5*
Number of rooms: 53
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Booking.com, Expedia, Priceline, Travelocity, TripOnline SA, Odigeo and Tingo so you can book your GrandStay Residential Suites Hotel Madison reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grandstay Residential Hotel Madison

19 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2)
Viewed
Room/suite (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Hotel & grounds (3)
Viewed
Dining (4)
Viewed
Family/play areas (1)
Viewed
Pool/beach area (2)
Viewed
Room/suite (6)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay