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All 62 Madison hotels

Extended Stay America - Madison - Old Sauk Rd.

2.0 of 5 Hotel   |   45 Junction Court, Madison, WI 53717 (Formerly Extended Stay Deluxe - Madison - West)
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Ranked #34 of 62 hotels in Madison
Certificate of Excellence 2013
A recent review
3 of 5 stars Reviewed March 3, 2014
Anna D Shorewood, Wisconsin
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49 people have reviewed this hotel

Traveler rating
    26
    10
    6
    6
    1
See reviews for
8
4
7
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
Shorewood, Wisconsin
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed March 3, 2014

I stayed here with my 10-year-old daughter while in Madison for a State swim competition last weekend. I got a ridiculously good rate off a third-party site... HOWEVER, the property was listed as a 3-star hotel (by Hotwire). This is not a 3-star property... and tripadvisor lists it as a 2-star. The bed was comfortable and the bathroom clean however... More

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Manager_11525, General Manager at Extended Stay America - Madison - Old Sauk Rd., responded to this review

Anna – Thank you for your recent review. I am glad that we were able to provide you with a comfortable bed at a great rate; however, I apologize that you found the furniture in your room to be worn. As well, I am sorry that you experienced unpleasant odors in the hallway and noise disturbances from neighboring guests. Your... More

Minneapolis
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 2, 2014

I ended up at Extended Stay west Madison via Hotwire. Due to my past experiences with Extended Stay America, I would not have considered this hotel. It turned out to be great. While most Extended Stays are kind of run down and well-used, this one was not. Any hotel that has guests frequently staying a week or more at a... More

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Manager_11525, General Manager at Extended Stay America - Madison - Old Sauk Rd., responded to this review

Thank you for taking the time to write a review. It's always a pleasure when we hear our guests enjoyed their stay with us. We take pride in our work and the staff is always willing to go the extra mile to ensure our guests are satisfied with their experience. Again, thank you for your comments and we look forward... More

Madison, Wisconsin
1 review
4 of 5 stars Reviewed January 4, 2014

I'm not surprised to say I liked my room at this hotel more than the apartment I currently have. For someone new to the area without the burden of knowing other people, this hotel gave me most everything I needed to be comfortable and happy. You'll be surprised how often you'll take colanders and can openers for granted until you... More

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Manager_11525, General Manager at Extended Stay America - Madison - Old Sauk Rd., responded to this review

Christopher - It is so wonderful to read that you had a pleasant stay with us. Thank you for your comments about our spacious studios and well equipped kitchens. Our hotels are designed to make any stay comfortable, whether you are staying for just a couple of nights or if you are going to be a guest of ours for... More

Moline, Illinois
1 review
5 of 5 stars Reviewed January 2, 2014

We got to the hotel and realized we booked the wrong date on one of the travel websites. Paulette was nice enough to give us a room compliments of the hotel. The room was nice and clean. Overall, this hotel has been by far the best hotel I have ever stayed at. I would recommend it to anyone who visits... More

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Columbia, South Carolina
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed December 13, 2013

Business travelers beware! Though the price is good the level of customer service is not the best. After a long night of delayed travel, I arrived around 11pm. One of the amenities at the hotel is a printer. I am a trainer and often have a need to print materials. When I asked the hotel clerk about the printer. She... More

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Manager_11525, General Manager at Extended Stay America - Madison - Old Sauk Rd., responded to this review

Stacy - Thank you for taking the time to write a review of your stay. I do apologize for the printer and that the night attendant could not assist you. I have talked and explained to her how the printer works. We do assist our guest with larger printing needs by sending it to our computer and we print it... More

Manchester, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 2, 2013

I would like to say this is a great hotel. I've stayed in a lot of hotels around the world, and have to say the staff are second to none. Coming over to the US for the first time (I've now stayed in the hotel twice for 4 weeks), I have found them warm, welcoming, professional, and always help when... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Madison - Old Sauk Rd., responded to this review

Thank you for your wonderful comments about our hotel. I am so glad that our staff took such great care of you and that you truly enjoyed your first (and second) stay in the U.S. It is also great to read that your room, for each of your stays, was clean and comfortable. Once again thank you for taking the... More

Jacksonville, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 4, 2013

I have been staying in this property for over 3 months now and would highly recommend it to anyone. In fact, any time we have business professionals coming to Madison, my company puts them up in these rooms. The front desk staff is always friendly; I am greeted with a smile every single time I walk in the building. There... More

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Manager_11525, General Manager at Extended Stay America - Madison - Old Sauk Rd., responded to this review

Brian - Thank you for the kind comments regarding Extended Stay America. It's been a pleasure to have you as a guest and a huge Thank you for sending all your business travelers are way. We take pride in giving each guest a friendly welcome along with spacious clean rooms. Our location gives guest many options from restaurants to shopping... More

Madison, WI
Contributor
14 reviews 14 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed November 1, 2013

I booked a two night stay through Travelocity. There are two Extended Stay America's right next to each other. Based on the picture, I went to the wrong one to check in. No biggie...front front desk clerk called next door, and yes, I did have a reservation. I was given a room on the first floor. It was very noisy.... More

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Manager_11525, General Manager at Extended Stay America - Madison - Old Sauk Rd., responded to this review

Thank you for taking the time to write a review on Tripadvisor. First I would like to apologize. By the sounds of your comments you did not enjoy your stay. I am pleased to hear that you found our guestroom to be spacious and clean, but I am sorry to hear that our decor and furniture did not meet your... More

Milwaukee WI
Contributor
20 reviews 20 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed October 4, 2013

Stayed for one night during a Badger football weekend as part of a group. The front desk staff was friendly, but disorganized. This is a bare bones establishment. The other folks in my group who were on the first floor complained of noise, dirt, and bugs. I was on the second floor and had hallway noise only. If I have... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Madison - Old Sauk Rd., responded to this review

Thank you for taking the time to write review. I apologize that your stay was not to your liking, Extended Stay America is not always the right fit for all, as we are long-term lodging hotel. Our spacious rooms and well equipped kitchen is what our guest staying for more then one day really enjoy. I apologize we were unable... More

Saint Louis, Missouri
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed September 23, 2013

I realize that there are some folks this hotel is right for. But it is not for me. Everything is clean, spare and cheap. Toilet paper and tissues are cheap brands that are rough and fall about easily. The carpet and furniture look like the brand below IKEA. The rooms come with little kitchenettes but that is of no use... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Madison - Old Sauk Rd., responded to this review

Katie - Thank you for taking the time to write a review. Enjoyed reading about the staff being friendly, we do our very best to make sure every guest enjoys their stay. Extended Stay is not always the right fit for all but our spacious room do work for guest staying long-term. I apologize for the noise, we had a... More

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Additional Information about Extended Stay America - Madison - Old Sauk Rd.

Also Known As:
Extended Stay Deluxe Madison - West Hotel Madison
Extended Stay Deluxe Madison - West Hotel
Extended Stay Madison
Madison Extended Stay
Address: 45 Junction Court, Madison, WI 53717 (Formerly Extended Stay Deluxe - Madison - West)
Phone Number:
Location: United States > Wisconsin > Madison
Amenities:
Free Parking Swimming Pool Wheelchair access
Hotel Style:
#16 Business Hotel in Madison
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Madison - Old Sauk Rd. 2*
Reservation Options:
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