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Extended Stay America - Madison - Old Sauk Rd.

2.0 of 5
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45 Junction Court, Madison, WI 53717 (Formerly Extended Stay Deluxe - Madison - West)
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Extended Stay America - Madison - Old Sauk Rd.
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Ranked #36 of 64 Hotels in Madison
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57 Reviews from our TripAdvisor Community

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Traveler rating
    31
    11
    7
    7
    1
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30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
  • All months
    (57)
  • Mar-May only
    (13)
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    (14)
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    (13)
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    (17)
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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 4, 2015

I rolled into town, from out of state, attempting to find a place to live and posting up in this hotel until I found something. The staff was super helpful in printing out leasing documents and directions for my first day of work! The breakfast items were quick and easy, and the coffee was delicious! I would be happy to... More 

Was this review helpful? Yes 3
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 3, 2015

I do a lot of traveling as a musician. Ms Paulette and the entire staff are amazing here. Every time we come through Madison we're sure to stay at this exact hotel. Sometimes there's free food in the lobby...but, you can always ask for a muffin or coffee even after breakfast hours ;)

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Madison - Old Sauk Rd., responded to this review

I want to thank you for taking the time to post a review of your stay. We are so pleased to hear that you make a point to return to our hotel every time you are in the Madison area. I'm glad that you were happy with the service provided by our great staff. The staff and I would like... More 

Saint Louis, Missouri
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed December 2, 2014

We came to spend time with family the beds are great, like a nice hard bed to sleep on its always friendly service and for us its located close to shopping and lots of restaurant, its quiet and clean what more can you ask for thank you!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Madison - Old Sauk Rd., responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with your bed and our friendly service. We are happy to know that our location was so convenient for you. Thank you again for sharing your experience with us. We would love to see you... More 

Milwaukee, Wisconsin
Level Contributor
70 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed November 10, 2014

We have never stayed at an Extended Stay America before. We got this room on Priceline for a great deal. I have to prefice my review with Priceline booked this as a **1/2 star room, I guess the extra 1/2* is for the kitchen. When you realize this is really a ** room, you're more forgiving. The room was pretty... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Madison - Old Sauk Rd., responded to this review

Beth - Thank you for taking the time to tell us about your stay. We are sorry to hear that our grab-and-go breakfast and your linens did not meet your expectations; however, we are glad that your appreciated the quality service that our staff provided you with. We can assure you that we are working to update our hotel to... More 

Illinois
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed July 23, 2014

My husband and I stayed here for three nights. We really appreciated the kitchen facilities in our room, including a full size refrigerator. We, also, liked the fact that the kitchen utensils were customized to our preferences and given to us in clean bags. Many times, it is unclear to know what items have been washed or used by a... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Madison - Old Sauk Rd., responded to this review

The staff and I read your review, and would like to thank you for writing such wonderful things about Extended Stay America-Madison Old Sauk Road. I'm so pleased to hear that you enjoyed our clean, fully equipped kitchens that are customized so you could decide which kitchen amenities best fit your needs. Thank you again for sharing your comments with... More 

Chicago, Illinois
Level Contributor
103 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
2 of 5 stars Reviewed June 6, 2014

I asked for a First Floor room. because I was going to the Hospital for a knee injury. They said no. i was given a room on the third floor It was just painted i had extreme difficulty breathing in there. Suddenly they had a room on the first floor. The Hotel advertises free internet but it wasn't working. Nor... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Madison - Old Sauk Rd., responded to this review

Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your stay with us was less than enjoyable due to the room location, slow Wi-Fi and AC issues. To make sure this doesn't happen again, I reviewed your comments... More 

Madison, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 16, 2014

I stayed here for good 100+ days and I really enjoyed my stay. Nice rooms and friendly staff. I recommend to anyone who is willing to stay for long and in tight budget. I stayed in a studio and it's been a pleasurable experience. I will miss this place and recommend it to everyone

Was this review helpful? Yes 2
Manager_11525, Manager at Extended Stay America - Madison - Old Sauk Rd., responded to this review

Thank you for taking the time to write a review of your stay. I’m happy to hear that you enjoyed your time at our hotel and the service our staff provided. Thank you for choosing Extended Stay Hotels. We look forward to welcoming you back in the future! More 

Madison, Wisconsin
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 13, 2014

I ended up here when my sublet fell through and I needed a cheap place to stay for a few weeks. Through Priceline, I was able to get rooms from between $38 and $40 a night, which is quite amazing given that the rooms are full suites with completely functional kitchens (full-size fridge, stove top, oven, sink, dishes, and cookware),... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Madison - Old Sauk Rd., responded to this review

I want to thank you for taking the time to write such a wonderful review of our hotel. I'm glad that you enjoyed our friendly staff, your fully equipped kitchen and all the amenities we offer. As well, it's great to hear that you were pleased with our free Wi-Fi, your clean, comfortable room and our grab-and-go breakfast. I will... More 

Shorewood, Wisconsin
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed March 3, 2014

I stayed here with my 10-year-old daughter while in Madison for a State swim competition last weekend. I got a ridiculously good rate off a third-party site... HOWEVER, the property was listed as a 3-star hotel (by Hotwire). This is not a 3-star property... and tripadvisor lists it as a 2-star. The bed was comfortable and the bathroom clean however... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Madison - Old Sauk Rd., responded to this review

Anna – Thank you for your recent review. I am glad that we were able to provide you with a comfortable bed at a great rate; however, I apologize that you found the furniture in your room to be worn. As well, I am sorry that you experienced unpleasant odors in the hallway and noise disturbances from neighboring guests. Your... More 

Minneapolis
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 2, 2014

I ended up at Extended Stay west Madison via Hotwire. Due to my past experiences with Extended Stay America, I would not have considered this hotel. It turned out to be great. While most Extended Stays are kind of run down and well-used, this one was not. Any hotel that has guests frequently staying a week or more at a... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Madison - Old Sauk Rd., responded to this review

Thank you for taking the time to write a review. It's always a pleasure when we hear our guests enjoyed their stay with us. We take pride in our work and the staff is always willing to go the extra mile to ensure our guests are satisfied with their experience. Again, thank you for your comments and we look forward... More 

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