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Country Inn & Suites By Carlson, Madison

2.5 of 5 400 River Place, Madison, WI 53716
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Country Inn & Suites By Carlson, Madison
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Country Inn & Suites By Carlson, Madison
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99 reviews from our community

Traveler rating
    37
    44
    9
    7
    2
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34
14
10
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Saint Paul, Minnesota
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 27, 2014

Our family has stayed at many Country Inn & Suites, and while the staff at this one was friendly and professional, we were very disappointed with the room itself. It felt dirty and very dated. There was dust along the edge of the toilet tissue holder, which is evidence it hadn't been wiped down in quite some time. Our crawling... More 

Was this review helpful? Yes
CISMadison, General Manager at Country Inn & Suites By Carlson, Madison, responded to this review

Hi BKB2002, On behalf of my entire staff, I apologize for your recent unpleasant experience. As you may have noticed from other travelers, this isn't a complaint we get often, so I take it quite seriously. I have already spoken to my team about these shortcomings and we are working diligently to ensure this doesn't happen in the future. I... More 

Parkersburg, Iowa
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 12, 2014

I first stayed at the Country Inn in June with my family for two days and it was great! I made a return trip on Wednesday, December 10th, and choose to stay here again. It was just as good! I got into town at noon and there was a room ready! The room was clean and it was quiet in... More 

Was this review helpful? Yes
CISMadison, General Manager at Country Inn & Suites By Carlson, Madison, responded to this review

Thank you, Knightie2010, for writing about your previous stays with us. We are happy to hear you are a loyal guest and enjoy our convenient location. We're glad to see that your accommodations have always been clean, quiet, and followed by a good breakfast. We look forward to your next trip to Madison. Have a happy holiday season! Sincerely, Erica... More 

Fargo, United States
1 review
5 of 5 stars Reviewed December 1, 2014

My wife and I generally book this hotel when we visit Madison because it's location is a very easy drive to our son's home in the city. The hotel is always clean, the breakfast is always good, the staff has always been pleasant and helpful when necessary. Our grandson loves coming to swim!

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CISMadison, General Manager at Country Inn & Suites By Carlson, Madison, responded to this review

Hi Randau W, We appreciate your wonderful comments about our property. We're happy to know that the accommodations are always clean, breakfast is good, and the staff is always pleasant. It's great that we are so close to your family so your grandson can come swimming! Have a safe and happy holiday season. We look forward to accommodating you on... More 

Ohio
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 25, 2014

I stayed at the Country Inn and Suites in Monona (it is actually in Monona, not Madison) in Nov. 2014. The location was perfect since I was visiting family who lived just 5 min. away. The motel was very clean, including the bathroom, and I found it very quiet. My only complaint was about the bedding; there was the usual... More 

Was this review helpful? Yes
CISMadison, General Manager at Country Inn & Suites By Carlson, Madison, responded to this review

MidwesternerOhio - Thank you for taking the time to share your recent experience with us. We are happy to hear our location is convenient for visiting your family and provides a clean and quiet retreat after 'family-time'. We noticed your comments about being too hot or too cold and apologize for the frustration that created. Tip for your future stays:... More 

1 review
5 of 5 stars Reviewed November 17, 2014

Staff was responsive to domestic disturbance next door; staff is very friendly overall; breakfast is good, but has room for improvement; beds are comfortable but pillows could be upgraded; location is excellent right off belt line; quality is consistent

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CISMadison, General Manager at Country Inn & Suites By Carlson, Madison, responded to this review

Thank you for commenting on your recent stay with us. We're glad you enjoyed our convenient location to the Beltline, our breakfast and the friendly/responsive staff members. We are sorry to hear the pillows didn't meet your expectations, and will work to improve this. We hope you'll visit us the next time you're in Madison! Sincerely, Erica Waller More 

Janesville, Wisconsin
Top Contributor
52 reviews 52 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 11, 2014

This hotel was just fine for our overnight stay in Madison. We were attending a dinner at the capital and this was the only hotel with any rooms decently priced. They did offer a pretty nice military discount that we took advantage of. They had no king rooms available so we received a double queen. The room was spacious and... More 

Was this review helpful? Yes
CISMadison, General Manager at Country Inn & Suites By Carlson, Madison, responded to this review

Lindsey, Thanks for taking the time to write about your recent stay with us. We're happy to hear you enjoyed your time in Madison and glad you found the hotel reasonably priced and well-located. Looks like the large bathroom was helpful in getting ready for your fancy dinner at the Capitol -we love the photos!! On behalf of the entire... More 

Bloomington, MN
Top Contributor
103 reviews 103 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 11, 2014

Always enjoy staying here. But, I don't like noise, so I request a room on the back of the hotel overlooking a small body of water. Otherwise, the front of the hotel overlooks a very busy and noisy road.

Was this review helpful? Yes
CISMadison, General Manager at Country Inn & Suites By Carlson, Madison, responded to this review

Hi John, Thank you for being a loyal guest of ours. We're glad to know you always enjoy your stay here. I highly recommend the pondside rooms, too. It's so serene! On behalf of the entire staff, we look forward to accommodating you on your next trip to Madison. Sincerely, Erica Waller More 

Minneapolis, United States
1 review
3 of 5 stars Reviewed November 10, 2014

The staff were friendly and efficient. It was a decent hotel. I just wasn't impressed with the mattresses and pillows. They weren't terrible, but nothing great either. The breakfast was standard, too.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CISMadison, General Manager at Country Inn & Suites By Carlson, Madison, responded to this review

Hi Kristi, Thank you for writing about your recent stay with us. We're happy to hear the staff was friendly and efficient in your interactions. However, we are sorry to hear the mattress and pillows weren't comfortable for you. Sleep is the most important part of your stay! We hope you will choose Country Inn & Suites for your future... More 

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Additional Information about Country Inn & Suites By Carlson, Madison

Address: 400 River Place, Madison, WI 53716
Phone Number:
Location: United States > Wisconsin > Madison
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Madison 2.5*
Number of rooms: 87
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Also Known As:
Country Inn & Suites By Carlson, Madison Hotel Madison
Country Inn And Suites By Carlson, Madison
Country Inn Monona
Monona Country Inn

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