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Country Inn & Suites By Carlson, Madison

2.5 of 5 400 River Place, Madison, WI 53716
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Country Inn & Suites By Carlson, Madison
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Country Inn & Suites By Carlson, Madison
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102 reviews from our community

Traveler rating
    37
    46
    10
    7
    2
See reviews for
34
14
10
24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rancho Cucamonga, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

This place is good for the price. Beds are comfy and rooms are clean. Great service. Love the outside sitting area. Reminds me of a country cottage. The Indoor pool was GREAT! Very close to fwy and restaurants. Awesome pancake spot just down the parking lot. I always stay here when I'm in town for work.

Was this review helpful? Yes
CISMadison, General Manager at Country Inn & Suites By Carlson, Madison, responded to this review

Thank you for your kind words, Len. We are happy to hear that you enjoyed our comfy beds, the indoor pool, and the convenient location to restaurants. The Original Pancake House is an amazing alternative to our complimentary breakfast. Glad you are a frequent visitor of one of Madison's favorite breakfast spots! We look forward to accommodating you on your... More 

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Saint Paul, Minnesota
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 27, 2014

Our family has stayed at many Country Inn & Suites, and while the staff at this one was friendly and professional, we were very disappointed with the room itself. It felt dirty and very dated. There was dust along the edge of the toilet tissue holder, which is evidence it hadn't been wiped down in quite some time. Our crawling... More 

Was this review helpful? Yes
CISMadison, General Manager at Country Inn & Suites By Carlson, Madison, responded to this review

Hi BKB2002, On behalf of my entire staff, I apologize for your recent unpleasant experience. As you may have noticed from other travelers, this isn't a complaint we get often, so I take it quite seriously. I have already spoken to my team about these shortcomings and we are working diligently to ensure this doesn't happen in the future. I... More 

Parkersburg, Iowa
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 12, 2014

I first stayed at the Country Inn in June with my family for two days and it was great! I made a return trip on Wednesday, December 10th, and choose to stay here again. It was just as good! I got into town at noon and there was a room ready! The room was clean and it was quiet in... More 

Was this review helpful? Yes
CISMadison, General Manager at Country Inn & Suites By Carlson, Madison, responded to this review

Thank you, Knightie2010, for writing about your previous stays with us. We are happy to hear you are a loyal guest and enjoy our convenient location. We're glad to see that your accommodations have always been clean, quiet, and followed by a good breakfast. We look forward to your next trip to Madison. Have a happy holiday season! Sincerely, Erica... More 

Fargo, United States
1 review
5 of 5 stars Reviewed December 1, 2014

My wife and I generally book this hotel when we visit Madison because it's location is a very easy drive to our son's home in the city. The hotel is always clean, the breakfast is always good, the staff has always been pleasant and helpful when necessary. Our grandson loves coming to swim!

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CISMadison, General Manager at Country Inn & Suites By Carlson, Madison, responded to this review

Hi Randau W, We appreciate your wonderful comments about our property. We're happy to know that the accommodations are always clean, breakfast is good, and the staff is always pleasant. It's great that we are so close to your family so your grandson can come swimming! Have a safe and happy holiday season. We look forward to accommodating you on... More 

Ohio
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 25, 2014

I stayed at the Country Inn and Suites in Monona (it is actually in Monona, not Madison) in Nov. 2014. The location was perfect since I was visiting family who lived just 5 min. away. The motel was very clean, including the bathroom, and I found it very quiet. My only complaint was about the bedding; there was the usual... More 

Was this review helpful? Yes
CISMadison, General Manager at Country Inn & Suites By Carlson, Madison, responded to this review

MidwesternerOhio - Thank you for taking the time to share your recent experience with us. We are happy to hear our location is convenient for visiting your family and provides a clean and quiet retreat after 'family-time'. We noticed your comments about being too hot or too cold and apologize for the frustration that created. Tip for your future stays:... More 

1 review
5 of 5 stars Reviewed November 17, 2014

Staff was responsive to domestic disturbance next door; staff is very friendly overall; breakfast is good, but has room for improvement; beds are comfortable but pillows could be upgraded; location is excellent right off belt line; quality is consistent

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CISMadison, General Manager at Country Inn & Suites By Carlson, Madison, responded to this review

Thank you for commenting on your recent stay with us. We're glad you enjoyed our convenient location to the Beltline, our breakfast and the friendly/responsive staff members. We are sorry to hear the pillows didn't meet your expectations, and will work to improve this. We hope you'll visit us the next time you're in Madison! Sincerely, Erica Waller More 

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Additional Information about Country Inn & Suites By Carlson, Madison

Address: 400 River Place, Madison, WI 53716
Phone Number:
Location: United States > Wisconsin > Madison
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Madison 2.5*
Number of rooms: 87
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Also Known As:
Country Inn And Suites By Carlson, Madison
Country Inn & Suites By Carlson, Madison Hotel Madison
Country Inn Monona
Monona Country Inn

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