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Country Inn & Suites By Carlson, Madison

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400 River Place, Madison, WI 53716
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Country Inn & Suites By Carlson, Madison
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Country Inn & Suites By Carlson, Madison
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119 reviews from our community

Traveler rating
    50
    47
    11
    8
    3
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39
16
11
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
63 reviews 63 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great hotel large clean rooms that have been recently renovated and a great staff. Indoor pool and whirlpool that you can relax in after a hard days work. Then start the off with a free breakfast before you leave.

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Sturtevant, Wisconsin
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nice location south of Madison, the front desk staff were friendly and helpful. The pool was closed, I was told it was because the pool had been drained and the clean water was to cold to swim in. I had been opening to swim so I was disappointed. When I opened the drapes to look out the window all I... More 

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CISMadison, General Manager at Country Inn & Suites By Carlson, Madison, responded to this review

Linda - thanks for sharing your recent experience with us. We are glad you enjoyed the convenient location, friendly staff, comfy bed, and wide variety of breakfast options. Many people look forward to using the pool, so we understand how inconvenient it's closure was and sincerely apologize. Trust me, it's not something we like to do! We hope to see... More 

Plymouth, Wisconsin
1 review
4 of 5 stars Reviewed 2 weeks ago

Hotel was very nice. We had a king suite, and I'm not sure I liked a sheer curtain on the bedroom door....had to hide around the corner every time I wanted to change as anyone in the living room could see straight into the bedroom, even with the door closed. Room was very clean and the bed was extremely comfortable.... More 

Review collected in partnership with Country Inns & Suites By Carlson

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CISMadison, General Manager at Country Inn & Suites By Carlson, Madison, responded to this review

Thank you for taking the time to write a review, Michael. We're happy to hear your breakfast was tasty and the bed was comfortable! We appreciate you bringing the pool issue to our attention and apologize for it being closed the rest of your stay. Some chemicals used to clean the tile had an (unexpected) adverse affect on the water... More 

Stockton, Illinois
1 review
1 of 5 stars Reviewed 2 weeks ago

Avoid at all cost. Staff was rude. Facilities were not working. People sleeping on the couches and chairs in the lounge. The room was beautiful clean and breakfast was good. Nothing else was in good shape

Review collected in partnership with Country Inns & Suites By Carlson

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CISMadison, General Manager at Country Inn & Suites By Carlson, Madison, responded to this review

Hi CindiMLa - We are sorry to hear that your stay was short of enjoyable. Unfortunately things do go wrong and bad experiences happen, yet we still appreciate the honest feedback. I apologize that the pool was out-of-order during your stay and that the staff wasn't friendly. I will be discussing these items at our next staff meeting. You will... More 

Winnipeg, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 23, 2015

This is the 2nd time staying at this location in the last year. Check in is fast & courteous. The rooms are very clean & spacious. And the beds! Probably the best night sleep I've had in years, including my own bed! If you're a TV watcher, like I am, you won't be disappointed. Have never had the assortment of... More 

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CISMadison, General Manager at Country Inn & Suites By Carlson, Madison, responded to this review

Terry - thank you for such a wonderful review. I'm happy to see you enjoy our spacious rooms and comfy beds! We try to make the stay away from home as comfortable as possible and it sounds like we've accomplished that with you. I'm also glad to see you enjoyed the expanded cable package with HBO...it's a great perk that... More 

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