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All 63 Madison hotels

Country Inn & Suites By Carlson, Madison

2.5 of 5 Hotel   |   400 River Place, Madison, WI 53716
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Ranked #21 of 63 Hotels in Madison
A recent review
5 of 5 stars reviewed 1 week ago
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93 reviews from our community

Traveler rating
    34
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    9
    6
    2
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30
14
8
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 1 week ago

Staff was responsive to domestic disturbance next door; staff is very friendly overall; breakfast is good, but has room for improvement; beds are comfortable but pillows could be upgraded; location is excellent right off belt line; quality is consistent

Review collected in partnership with Country Inns & Suites By Carlson

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Janesville, Wisconsin
Top Contributor
52 reviews 52 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was just fine for our overnight stay in Madison. We were attending a dinner at the capital and this was the only hotel with any rooms decently priced. They did offer a pretty nice military discount that we took advantage of. They had no king rooms available so we received a double queen. The room was spacious and... More

Was this review helpful? Yes
CISMadison, General Manager at Country Inn & Suites By Carlson, Madison, responded to this review

Lindsey, Thanks for taking the time to write about your recent stay with us. We're happy to hear you enjoyed your time in Madison and glad you found the hotel reasonably priced and well-located. Looks like the large bathroom was helpful in getting ready for your fancy dinner at the Capitol -we love the photos!! On behalf of the entire... More

Bloomington, MN
Top Contributor
97 reviews 97 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Always enjoy staying here. But, I don't like noise, so I request a room on the back of the hotel overlooking a small body of water. Otherwise, the front of the hotel overlooks a very busy and noisy road.

Was this review helpful? Yes
CISMadison, General Manager at Country Inn & Suites By Carlson, Madison, responded to this review

Hi John, Thank you for being a loyal guest of ours. We're glad to know you always enjoy your stay here. I highly recommend the pondside rooms, too. It's so serene! On behalf of the entire staff, we look forward to accommodating you on your next trip to Madison. Sincerely, Erica Waller More

Minneapolis, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The staff were friendly and efficient. It was a decent hotel. I just wasn't impressed with the mattresses and pillows. They weren't terrible, but nothing great either. The breakfast was standard, too.

Review collected in partnership with Country Inns & Suites By Carlson

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CISMadison, General Manager at Country Inn & Suites By Carlson, Madison, responded to this review

Hi Kristi, Thank you for writing about your recent stay with us. We're happy to hear the staff was friendly and efficient in your interactions. However, we are sorry to hear the mattress and pillows weren't comfortable for you. Sleep is the most important part of your stay! We hope you will choose Country Inn & Suites for your future... More

Syracuse, In, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Price to high for business travel I felt the motel was great but when traveling I wont spend the money they wanted. They came down on the price when I said I would go somewhere else and then said they would not do that again. I said fine I would stay somewhere else next time and there is no shortage... More

Review collected in partnership with Country Inns & Suites By Carlson

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CISMadison, General Manager at Country Inn & Suites By Carlson, Madison, responded to this review

Hi Kurt, Thank you for taking the time to review your recent stay with us. While I'm glad that you enjoyed your stay and the hotel's amenities, I am sorry to hear that you didn't feel like you got a good value. We try to keep our rates competitive to hotels with a comparable product. However, there are many things... More

Red Wing, MN
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 6, 2014

I really liked this location. The rooms are SO large, just like I love them to be. There was a living room with a couch and chair and a TV. Then there was a fridge and microwave and sink, along with a coffee maker. The bedroom was separated with a door you could close, and the bedroom was also quite... More

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CISMadison, General Manager at Country Inn & Suites By Carlson, Madison, responded to this review

Hi lovetotravelsteph - We appreciate the feedback on your recent stay and are glad you enjoyed the spacious rooms and comfy blankets/pillows. We noticed your comments about the keycards not working on numerous occassions and deeply apologize for the inconvenience. We are happy to say the issue has been resolved since replacing the key encoder on Friday. The coffeemaker build... More

Dekalb, United States
1 review
5 of 5 stars Reviewed September 29, 2014

This hotel was very clean and quiet. It was close to where I was visiting and very conveniently located near the expressway with easy access to visit the downtown Madison attractions and the UW campus. The complimentary breakfast was one of the best I ever had. I would definitely stay hear again.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CISMadison, General Manager at Country Inn & Suites By Carlson, Madison, responded to this review

Thank you for sharing your recent experience with us, Thomas S. I'm glad to hear the location to downtown and the UW campus was convenient for you. ....one of the best complimentary breakfasts - WOW, that's a huge compliment! I will be sure to pass your comments on to our hardworking kitchen staff. On behalf of our whole team, we... More

1 review
5 of 5 stars Reviewed September 25, 2014

The outside of this hotel is just lovely, and the inside is just as homey. The stairs in the middle of the property is something that I've never seen outside of B&Bs and it made it feel less like a chain and more like an individual property. The rooms were very clean and the staff very friendly. A beautiful hotel... More

Review collected in partnership with Country Inns & Suites By Carlson

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CISMadison, General Manager at Country Inn & Suites By Carlson, Madison, responded to this review

Hi Veronicaw615, Thank you for your glowing review. We are thrilled to read about your enjoyable stay. Country Inn & Suites is all about making our guests feel at home and it sounds like they are succeeding! We work hard to create that environment and to make our hotel beautiful, so thank you for recognizing our work. On behalf of... More

North Liberty, United States
1 review
3 of 5 stars Reviewed September 19, 2014

The room had an odor and seemed somewhat dated. The bathroom was very dated. There were spiders on the ceiling where it met the wall. I had trouble with slow drains during the entire week I was there. The bed was comfortable and seemed clean. Plenty of pillows, blankets and towels. The rest of the facility was clean and orderly.... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CISMadison, General Manager at Country Inn & Suites By Carlson, Madison, responded to this review

Hi Michael, Thank you for your honest feedback about your most recent stay. After researching your reservation, I understand your comments about the outdated look. We are waiting on the new furniture for our 3rd floor rooms - it makes the room look SO much better! I'm disappointed to hear about the issues you encountered and have addressed them with... More

1 review
5 of 5 stars Reviewed September 15, 2014

Great space, quality staff, absolutely loved the early check and late check times... I wish all hotels would model themselves after this location. Every aspect of our stay was great. The selection at breakfast... WOW.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CISMadison, General Manager at Country Inn & Suites By Carlson, Madison, responded to this review

Yvonne, We appreciate your comments about your recent stay with us. The earlier check-in and later check-out are really nice and I, too, wish more hotels offered them. We are thrilled to read that our breakfast "wow'd" you. We look forward to accommodating you on your next visit to the Madison area. Sincerely, Erica Waller More

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Additional Information about Country Inn & Suites By Carlson, Madison

Address: 400 River Place, Madison, WI 53716
Phone Number:
Location: United States > Wisconsin > Madison
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Madison 2.5*
Number of rooms: 87
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Also Known As:
Country Inn & Suites By Carlson, Madison Hotel Madison
Country Inn And Suites By Carlson, Madison
Country Inn Monona
Monona Country Inn

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