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BEST WESTERN East Towne Suites

2.5 of 5 4801 Annamark Drive, Madison, WI 53704
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BEST WESTERN East Towne Suites
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BEST WESTERN East Towne Suites
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309 reviews from our community

Traveler rating
    125
    109
    50
    12
    13
See reviews for
107
56
29
70
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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Chicago, United States
2 reviews
5 of 5 stars Reviewed yesterday NEW

Everything about this hotel exceeds expectations for the price but they require a 24 hour cancellation notice so if your plans might change at the last minute, you could owe them for a night's stay. The breakfast is above average for the price and, while I did not use the indoor pool, it looks very nice from the second floor.

Review collected in partnership with Best Western

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Goleta
Top Contributor
63 reviews 63 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The room was ample in size, clean,quiet, and suitable for a good night sleep. The complimentary breakfast is midwestern and filling. Generally the staff was friendly and helpful. Access to andfr om the hotel is a little tricky. Free parking is nice. Internet access is ok.

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Eagle River, Wisconsin, United States
Top Contributor
64 reviews 64 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Got in late to Madison airport and arrived at hotel around 1130 pm. Quick check in by hotel staff and great explanation of amenities. Room was clean, quiet and comfortable. In am we went to breakfast in the eating area and were treated to a very impressive hot breakfast that was well stocked, hot and served on actual plates with... More 

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Madison, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Stayed for business, got in late and left early. Did not use the pool or exercise room but the ice cubes from the free ice machine put the perfect chill in my whiskey. The front counter staff was friendly and the hot breakfast was more than expected. Rooms were clean and quite and i especially liked the extra visiting area... More 

Review collected in partnership with Best Western

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Pound, Wisconsin
1 review
1 of 5 stars Reviewed 3 weeks ago

My wife and I recently relocated to Wisconsin and had to drop the parents off to fly home after they helped us move. We were already in a difficult emotional state having to say farewell to the parents. We drove late through the evening/night getting to madison around 10pm. My wife went online to book the rooms in an effort... More 

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Seth C, Manager at BEST WESTERN East Towne Suites, responded to this review

Hi Jeremy, Thank you for writing about your experience. We always want to do anything we can to accommodate our guests. However, this reservation was a pay-in-advance, non-refundable, non-changeable reservation made through an online travel agent. The payment was not made to us. In cases like this, we are required to honor how the reservation was booked, which in this... More 

Bensenville, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

While the hotel is a little out of the way for my activities in Madison, what they offer you for the price is worth the inconvienence of the additional driving. The breakfast was good although would like to see a little more variety. The pool area was clean and in good repair. All of my encounters with staff were pleasant.... More 

Review collected in partnership with Best Western

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Lincoln, Nebraska
Contributor
18 reviews 18 reviews
12 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Hotel was good, but advertised (on booking.com, Trip Advisor, orbitz, etc.) airport shuttle for returning to the airport was not available. Desk clerk told me they needed 24 hour notice (I was on an overnight stay so did not know this limitation until I checked in). Taxi fare to the airport was $16 which took away the "bargain" rate received... More 

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Seth C, Manager at BEST WESTERN East Towne Suites, responded to this review

Thank you so much for staying with us. I am very sorry that you were not aware of the shuttle limitations when you made your reservation. It is certainly not our intention to ever make our shuttle limitations unclear. To that end, we place information about our shuttle on the first page of both of the websites we manage. (bestwestern.com... More 

Milwaukee, Wisconsin, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My third-floor room was quiet, though one door away from the elevator and ice-machine lobby. Fridge, microwave and heating-cooling unit functioned a-okay (also there was a coffee-maker I didn't use, and unplugged because the room had but one charging-station outlet on the desk lamp (the only shortcoming for me)--also there was an iron and hair-dryer I didn't need or use).... More 

Review collected in partnership with Best Western

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Erfurt, Germany
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Here's your Christmas card: Checked into a room smaller than booked, having to argue about getting an upgrade, making my elderly father thereafter drive 40 minutes to show the credit card with which he booked the room as a gift, then putting us into a room without a working toilet, serving only ice-cold-but-presumably-cooked food two mornings (so far), and hassling... More 

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Seth C, Manager at BEST WESTERN East Towne Suites, responded to this review

Hi. Thank you for choosing our hotel. I'm very sorry that your experience was less than what you had hoped for. Had any of this been brought to my attention while you were here, I would have certainly addressed it and done my best to make it right for you. Please know that we always desire to make our guests... More 

Madison, United States
1 review
5 of 5 stars Reviewed December 19, 2014

Stayed for 3 nights, outside of a very hard bed, the room and hotel was great. Very close to everything you need and right off the freeway. Breakfast was good with different selections every day. Super clean and quiet in a great neighborhood. I will definitely look to stay here again if need be and definitely recommend it to friends... More 

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN East Towne Suites

Address: 4801 Annamark Drive, Madison, WI 53704
Phone Number:
Location: United States > Wisconsin > Madison
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN East Towne Suites 2.5*
Number of rooms: 123
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Also Known As:
Best Western East Towne Hotel Madison
Best Western Madison
Madison Best Western
Hotel Style:
#6 Best Value Hotel in Madison

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