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Extended Stay America - Madison - Junction Court

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55 Junction Court, Madison, WI 53717
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Extended Stay America - Madison - Junction Court
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Ranked #34 of 64 Hotels in Madison
A recent review
4 of 5 stars Reviewed February 24, 2014
Dena S Huntley, Illinois
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86 reviews from our community

Traveler rating
    45
    24
    12
    2
    3
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15
11
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31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Extended Stay America - Madison - Junction Court
See the most recent reviews
Huntley, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 24, 2014

My husband surprised me with a long weekend in Madison and we stayed at the Extended Stay on the far West Side of town. When he called to make the reservation, they asked if it was a special occasion and he told them it was my birthday. They not only gave us a free upgrade, but when we checked in,... More 

Was this review helpful? Yes 1
Belvidere, Illinois
1 review
5 of 5 stars Reviewed February 20, 2014

We needed a place to stay while my husband was being treated at the UW Clinic for about 6 weeks. Tyler (the manager) and his staff (especially Laura and Justine!) were awesome. They were always helpful and friendly. We felt that we were indeed at our "home away from home". We loved the convenience of the kitchen, allowing us home-cooked... More 

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Spokane Valley, Washington
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 13, 2014

I moved back to Madison to look for work and I only had a certain amount of money to stay for that month. Tyler, the manager was able to come up with a rate that I could afford. He really went out of his way to assist me and in my desperate time of need, it meant the world to... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Madison - Junction Court, responded to this review

Thank you for posting such a wonderful review. I am so glad that you enjoyed your clean room and found it be so comfortable. As well, it is great to read that you liked our hotel's location and the service our staff provided you with such great service, especially Linzy. Thank you again for your kind words. The Staff and... More 

Madison, Wisconsin
1 review
5 of 5 stars Reviewed January 17, 2014 via mobile

My husband and I moved to Wisconsin from out of state with our 2 dogs. This place was home for a month during the interim of finding a permanent place. Tyler the manger welcomed us and provided great information about Madison during our stay. He gave everything from restaurant recommendations to a realtor. All the staff were excellent! They even... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Madison - Junction Court, responded to this review

It is so rewarding to read that you had an excellent experience while staying with us. Thank you for your comments. We are so pleased to hear that we helped make the transition to Madison a pleasant one. The staff and I would love to provide you with another comfortable stay in the future. More 

Madison, Wisconsin
1 review
5 of 5 stars Reviewed January 9, 2014

We needed to stay for about 2 months and this place was great, and the staff very friendly and accommodating. They made us feel welcome and did all they could to make the stay as painless as possible. I highly recommend them!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Madison - Junction Court, responded to this review

The team and I appreciate your heartfelt remarks. We are glad we were able to make the transition while you were waiting for your new home comfortable. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our locations, in the future. More 

Saint Cloud, Minnesota
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 2, 2014

Had a great staff and room for our new years eve stay in Madison, WI. I am sorry I left confetti all over the room. I own the cleaning staff lunch next time I am there to stay. It was nice to be able to check into the room with out waiting forever. We got into the room and was... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Madison - Junction Court, responded to this review

Anna - Thank you so much for posting a review of our property. I'm so pleased to hear you had a safe and enjoyable New Year's, and that you enjoyed your stay. It was a pleasure having you stay with us, confetti and all! Once more, thank you for posting your review. We loo forward to having you visit us... More 

Madison, Wisconsin
Contributor
19 reviews 19 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed November 9, 2013

Just got back from staying there 3 nights. For $75/night I got a bed, kitchenette (great because I cook on the road), table, desk, comfy chair. But the quality of everything was pretty mediocre. Fridge door stuck, microwave door stuck, bare bones utensils, 1 person coffee pot, super loud furnace, bad lighting etc. Worst of all was the TV: ANALOG,... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Madison - Junction Court, responded to this review

I appreciate you bringing your experience to our attention. I am delighted to read your remarks about the outstanding service . However, I am very sorry that the amenities did not meet expectations . In response to your feedback, I am sharing your feedback with the Managers council. I am grateful for the feedback you provided so we are able... More 

Madison, Wisconsin
Contributor
18 reviews 18 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 18, 2013

My husband and I moved to the area thinking we had everything all lined up to move into an apartment right away. You know what they say about the best laid plans, so we ended up staying in a hotel for much longer than intended. I'm glad that we choose this one to spend our time in! The rooms are... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Madison - Junction Court, responded to this review

Thank you so much for posting a review of our property. I am so glad to know that you both have enjoyed our services and I hope the information regarding apartments was helpful. I am pleased to read that you found our guest room spacious and the fully equipped kitchen was an added convenience. Thank you again for posting your... More 

Wausau, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 14, 2013

This was the only hotel available in the area due to a Badger game and UW Madison Homecoming, and now I know why. Our kids are on traveling soccer teams, so we have experienced many hotel chains. We were very disappointed with the Extended Stay. The lobby and elevator were dirty and our first room smelled like cigarettes. We asked... More 

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Texas
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 27, 2013 via mobile

I have to start with- this was a last minute booking for a work trip and the selection of places was thin. The staff were very friendly and assisted with all of my requests. I probably won't stay at another extended stay (unless there is not her option) only because I prefer the amenities of the Hilton family. No grave... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Madison - Junction Court, responded to this review

Robyn - Thank you for taking a moment to recognize the service you received while staying at our hotel. We do our best to ensure that you feel welcome with every visit. I understand that our Grab and Go Breakfast, free WiFi and recently refreshed rooms do not always stack up against a full service property like Hilton, but we... More 

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