as a traveling project manager i am on the road at least 200 days per year. i've found extended stay to be a great find. this one has probably the best, most attentive staff i have found. from Tyler(the manager) to Brianna/Laura/Christina they are all excellent at customer service and willing to accommodate you in any way they can. the... More

Comfortable and affordable, with a helpful, friendly and attentive staff. I was there for 12 weeks. The facility was clean and very conveniently located for amenities. The manager was excellent! If I hire people who I relocate to the area, and they need a place to stay, I'd recommend it without hesitation.

I discovered this hotel chain many years ago, when I had severe multiple chemical sensitivity. At that time, I had to ask before making any reservation: How old is your hotel? Have you remodeled recently? How old is the carpeting? Have you cleaned it lately? Do the windows open so that one can get fresh air? Can you please not... More

This place is amazing. Paulette and her staff are the best. They make you feel at home and help with what ever you need. Their Monday night socials are the best, they even leave treats for you during the holidays. They take time out of their day to make sure things are going great. When you do have family come... More

The staff is great- attentive and friendly. I've been staying there as a quiet and short-term alternative to student housing. It works great for me; it's right by a bus line that goes into campus, and the mini kitchenette is helpful to have! Spacious and clean; A/C for the summer and heat for the winter; newly updated bedding, carpet, and... More

This hotel was ideally located near lots of restaurants and the mall, which was great as I was visiting friends in town. I checked in pretty late at night and was surprised how cheerful and helpful the desk attendant was at that hour - it was great after driving all evening to see such a friendly face. The room was... More

Working in the Madison area with a crew. We have been here for many weeks. Tyler and his wonderful, friendly, helpful staff have been more then you could ever expect to be around. The kitchen-etts are clean and well stocked. what a great home away from home its been. We will be back and will send others to stay here.... More

Been here for over a year and my stay has been great. From all the new remodeling to Taylor and his staff my stay has been comfortable and as relaxing as one could be when away from home. I have and will continue to recommand Extended Stay America-Madison-West. Thank You

I was in Madison for business when the Ironman race was also in town. The hotel manager was able to get me a room at a great rate when every other hotel in town has raised their rates. The hotel staff were friendly and went out of their way to make my stay as comfortable as possible.