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Extended Stay America - Madison - Junction Court

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55 Junction Court, Madison, WI 53717
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Extended Stay America - Madison - Junction Court
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Ranked #34 of 64 Hotels in Madison
A recent review
3 of 5 stars reviewed 5 weeks ago
Ism M Duluth
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86 reviews from our community

Traveler rating
    45
    24
    12
    2
    3
See reviews for
15
11
17
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Duluth
Contributor
17 reviews 17 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Went to visit a family member last minute in Madison and came across this hotel and for the price I couldn't beat it. Clean rooms and friendly staff. Only issue was due to a disorderly customer so nothing specific to the hotel. Great place to stay if you just need a place to sleep where you can feel comfortable.

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1 review
1 of 5 stars Reviewed March 21, 2015

Checked in at 11pm, room was dirty-garbage in the cupboard, hair all over the sheets, floor was not vacuumed. When I tried to call the front desk, the phone barely worked. We did end up getting a new room that met our expectations, but I can't recommend nor will I stay here again.

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Manager_11525, General Manager at Extended Stay America - Madison - Junction Court, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding the condition of your room is truly regrettable, and I want to assure you that this is something that we do not encounter frequently. We take the cleanliness of our hotel seriously and I sincerely apologize for your experience.... More 

Fitchburg, Wisconsin
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 4, 2015

The staff here really make this a great hotel. The maintenance man Anthony and the front desk girl Nicole are so wonderful and helpful, they joke and talk with you like they've known you for years. On Monday nights they do a social with cookies or a crockpot meal, that's completely free. I can see why this place gets such... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Madison - Junction Court, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I would like to thank you for writing such wonderful things about our staff. I am glad to read that you were pleased with our service. We strive to provide guests with all the comforts of home, so I am glad to hear you... More 

West Jordan, Utah
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 2, 2015

I stayed here for a week and three days as I was on a buisiness trip. The office location I was visiting was conveniently adjacent to the hotel in the Johnson Bank Building. The price per night was a great value compared to the far more pricey hotels closer to downtown. I was running low on travel budget funds, so... More 

Was this review helpful? Yes 1
Richmond, IL
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 28, 2015

If you can deal with some noise, this is a good place for a night or two. I could hear the people across the hall through the doors which were closed. Noise travels here. Staff is OUTSTANDING, however. So, if it weren't for the structural noise issue (which is due to walls/doors) then I would be back. If it were... More 

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Manager_11525, Owner at Extended Stay America - Madison - Junction Court, responded to this review

Thank you for your kinds words about the service you received. We take great pride in hearing that our service was “outstanding.” I am sorry that you experienced such a noisy weekend. State wrestling and a cheer leading competition brought in some enthusiastic guests. On your next visit into Madison, may I suggest requesting our top floor. This tends to... More 

Sheridan, Wyoming
Contributor
12 reviews 12 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 11, 2015

Great room, very clean and up to date, the wifi works great, excellent price and the best part is you don't hear your neighbors and the overnight manager does his job well, when I was there he busted people (across the hall from me) for using illegal drugs and called the Madison police and my family stayed asleep the whole... More 

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Manager_11525, General Manager at Extended Stay America - Madison - Junction Court, responded to this review

Thank you so much for sharing your experience with us. I am proud of our team for how they handled the situation and glad to hear your family was not disturbed. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. More 

Alexandria, Virginia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 11, 2015

I stayed at this hotel for 3 months - Nov thru Jan 2014. It became a home away from home as I got to know the staff and they me. Dishes and bathroom supplies were provided, laundry is available on site. The area is safe and conveniently located to a gas station, Walgreens, and the freeway. Extra benefits included a... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Madison - Junction Court, responded to this review

Thank you so much for posting a review of our property. I'm so pleased to hear that you felt like this was your "home away from home". We take great pride in knowing that while you were with us we were able to deliver that kind of experience. Thank you again for your review. It would be our pleasure for... More 

Manitowoc, Wisconsin
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 19, 2015

Tyler, the manager, had made it his business to know what is happening in Madison: attractions, movies, restaurants. He is also interested in feedback from the hotel guests, so that he may stay current with the tastes and experiences of the guests. Sort of a mini-Trip Advisor. For those not familiar with all that Madison has to offer, a stay... More 

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1 review
2 of 5 stars Reviewed January 17, 2015

There is no pool although it says indoor pool,.............................very disappointing. I live in Wisconsin the sole purpose of checking in to a hotel is to be able to enjoy a pool in the winter months. Checked in 6mins ago and ready to go already.

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Manager_11525, General Manager at Extended Stay America - Madison - Junction Court, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize for the inconvenience caused by the incorrect information about our pool that was loaded on the third party booking site. We have contacted them already to have this corrected. Thank you very much for bringing this to our attention as you... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 8, 2015

I found Extended Stay Hotel kind of by accident as I booked it on priceline for only $36/night plus taxes and fees. What a pleasant surprise! All the things I look for in a hotel I found here: friendly,helpful staff, clean lobby and rooms and reasonably priced to boot! The added bonus of a fully equipped kitchenette was a nice... More 

Was this review helpful? Yes 1
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