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Extended Stay America - Madison - Junction Court

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55 Junction Court, Madison, WI 53717
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Extended Stay America - Madison - Junction Court
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Ranked #41 of 63 Hotels in Madison
A recent review
5 of 5 stars Reviewed June 14, 2015
Hilary G
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89 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Appleton, Wisconsin
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Simple room....a little rustic for my liking. Our room was a little rough...scratched headboard, big hole in wall from door banging into it....paint patches....not a huge deal. Bed was hard as a rock and pillows sucked. Air conditioning was great though. Quiet too. Room was clean. Front desk stay were very friendly. For $55 it was ok for one night.... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 14, 2015

I got relocated with my job and needed temporary housing. Extended stay was the best value for money while i was waiting to find a house. The staff was great. The hotel was clean. My room was cleaned weekly which was very nice. Laundry room on site so i could do your laundry with out having to leave the hotel.... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 9, 2015

Don't stay here unless you want the absolute bug and dirty budget hotel experience. The staff, although friendly (kinda), do not clean this hotel. This hotel should not be opened in the condition that the rooms are kept. Free slow wi-fi is the best thing they have going. I hate to be harsh, but this hotel is no good.

Was this review helpful? Yes 1
Duluth
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed March 22, 2015

Went to visit a family member last minute in Madison and came across this hotel and for the price I couldn't beat it. Clean rooms and friendly staff. Only issue was due to a disorderly customer so nothing specific to the hotel. Great place to stay if you just need a place to sleep where you can feel comfortable.

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 21, 2015

Checked in at 11pm, room was dirty-garbage in the cupboard, hair all over the sheets, floor was not vacuumed. When I tried to call the front desk, the phone barely worked. We did end up getting a new room that met our expectations, but I can't recommend nor will I stay here again.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Madison - Junction Court, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding the condition of your room is truly regrettable, and I want to assure you that this is something that we do not encounter frequently. We take the cleanliness of our hotel seriously and I sincerely apologize for your experience.... More 

Fitchburg, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 4, 2015

The staff here really make this a great hotel. The maintenance man Anthony and the front desk girl Nicole are so wonderful and helpful, they joke and talk with you like they've known you for years. On Monday nights they do a social with cookies or a crockpot meal, that's completely free. I can see why this place gets such... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Madison - Junction Court, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I would like to thank you for writing such wonderful things about our staff. I am glad to read that you were pleased with our service. We strive to provide guests with all the comforts of home, so I am glad to hear you... More 

West Jordan, Utah
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 2, 2015

I stayed here for a week and three days as I was on a buisiness trip. The office location I was visiting was conveniently adjacent to the hotel in the Johnson Bank Building. The price per night was a great value compared to the far more pricey hotels closer to downtown. I was running low on travel budget funds, so... More 

Was this review helpful? Yes 2
Richmond, IL
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed February 28, 2015

If you can deal with some noise, this is a good place for a night or two. I could hear the people across the hall through the doors which were closed. Noise travels here. Staff is OUTSTANDING, however. So, if it weren't for the structural noise issue (which is due to walls/doors) then I would be back. If it were... More 

Was this review helpful? Yes 1
Manager_11525, Owner at Extended Stay America - Madison - Junction Court, responded to this review

Thank you for your kinds words about the service you received. We take great pride in hearing that our service was “outstanding.” I am sorry that you experienced such a noisy weekend. State wrestling and a cheer leading competition brought in some enthusiastic guests. On your next visit into Madison, may I suggest requesting our top floor. This tends to... More 

Sheridan, Wyoming
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 11, 2015

Great room, very clean and up to date, the wifi works great, excellent price and the best part is you don't hear your neighbors and the overnight manager does his job well, when I was there he busted people (across the hall from me) for using illegal drugs and called the Madison police and my family stayed asleep the whole... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Madison - Junction Court, responded to this review

Thank you so much for sharing your experience with us. I am proud of our team for how they handled the situation and glad to hear your family was not disturbed. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. More 

Alexandria, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 11, 2015

I stayed at this hotel for 3 months - Nov thru Jan 2014. It became a home away from home as I got to know the staff and they me. Dishes and bathroom supplies were provided, laundry is available on site. The area is safe and conveniently located to a gas station, Walgreens, and the freeway. Extra benefits included a... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Madison - Junction Court, responded to this review

Thank you so much for posting a review of our property. I'm so pleased to hear that you felt like this was your "home away from home". We take great pride in knowing that while you were with us we were able to deliver that kind of experience. Thank you again for your review. It would be our pleasure for... More 

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