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All 63 Madison hotels

Hilton Madison Monona Terrace

3.5 of 5 Hotel   |   9 East Wilson Street, Madison, WI 53703
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Ranked #19 of 63 Hotels in Madison
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
MarJan6861 Atlanta
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583 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Madison Monona Terrace
See the most recent reviews
Atlanta
Top Contributor
197 reviews 197 reviews
87 hotel reviews
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed 2 weeks ago

There is underground parking, but if you are driving a wide long vehicle—it will be a challenge to park it. Our room came with a refrigerator and we made use of the honors lounge for breakfasts. The only recommendation is that they provide in-room recycling containers or at least have that available on each floor. As it is, we were... More

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Madison, WI, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Arrived to check-in at 7:00 on a Friday night. Was told the parking lot on site was full. They directed to park in an overflow lot 3 blocks away. It was cold and windy and not convenient. Asked if they validated parking the next morning and they said the hotel received a discount where the overnight parking would be $5.00.... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
McFarland, WI, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Everything was perfect and no complaints. We worked with your employee Ceera and she was totally fabulous to work with. The Hilton is very fortunate to have a wonderful employee as Ceera. She made the hotel visit an exceptional visit starting with her scheduling and booking rooms over a phone call. She worked with your staff to have gift bags... More

Review collected in partnership with Hilton Hotels & Resorts

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Barrington, Illinois
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were in town for four nights and splurged for one night stay in a downtown hotel. One night here was almost what we paid for three night in a hotel near West Towne Mall. This room was twice the size and had a fabulous view of the lake and Monona Terrace instead of a parking lot. It was nice... More

Was this review helpful? Yes 1
Beverly Hills, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

My issues with the hotel.... 1) Left me waiting for a hotel shuttle from the airport for 40 min 2) Have no transportation to Epic (won't stay here for business at Epic again as cabs are expensive) 3) Shower tiles were cracking and had tons of missing grout. Windows leaked and cold air came into room 4) Water was toooooo... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Michael W, Manager at Hilton Madison Monona Terrace, responded to this review

I am very sorry that your stay did not meet your expectations. I would greatly appreciate the opportunity to discuss your stay with you in more detail, please contact me at michaelweaver@hiltonmadison.com. More

1 review
5 of 5 stars Reviewed 3 weeks ago

Our son was married outside of Madison WI in September, 2014. We booked rooms for family and friends at the Madison Hilton. We had a lovely Sunday brunch in the Monona Terrace. From the start of our booking until the conclusion Sunday afternoon my family was catered to in the most professional and pleasant manner I have ever experienced. Our... More

Was this review helpful? Yes
Michael W, Manager at Hilton Madison Monona Terrace, responded to this review

Thank you for the great review! I am glad that we earned the right to have you stay with us again. I look forward to having you as our guest when you return to Madison! More

Dallas, Texas
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We went to Madison for a family function not knowing what to expect. From the second we entered the lobby we were welcomed. The front desk person who helped us ,Stephanie, was one of the friendliest professional and accommodating people I have ever dealt with in a hotel. We were also given an upgraded room facing the river. The room... More

Was this review helpful? Yes
Michael W, Manager at Hilton Madison Monona Terrace, responded to this review

Thank you for the outstanding review! I look forward to sharing your review with Stephanie and the rest of our Front Desk staff. Thank you for staying with us, I hope you stay with us next time you are in Madison! More

Richland Center, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I stay at this property once a year for an annual convention. The location is extremely convenient and it has a great vibe. The staff is very helpful. Love to stay there!!! There are many points of interest within walking distance. The views are outstanding.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Michael W, Manager at Hilton Madison Monona Terrace, responded to this review

Thank you for the review! As we are connected to the Monona Terrace through a climate controlled sky bridge our location is ideal for individuals traveling to town for a convention. Our location also provides our guests the opportunity to walk to many of the best attractions Madison has to offer. I hope you continue to stay with us when... More

Trenton, New Jersey
Contributor
19 reviews 19 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Excellent physical facility with an outstanding staff. The front desk personnel were professional, warm and eager to please. The lounge provided a very pleasant respite from the otherwise frantic homecoming scene. Food was good in the restaurant and there're numerous alternatives within easy walking distance.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Michael W, Manager at Hilton Madison Monona Terrace, responded to this review

Thank you for the outstanding review! Our best asset is our staff, I am glad that you took the time to recognize our staff in your review. I hope you stay with us again next time you are in town! More

Neenah, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Nice views of the capital building and the water depending on what side you are on. Room was a good size and clean. Breakfast was good. Self parking was full so I had to use Valet but it was reasonably priced.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Michael W, Manager at Hilton Madison Monona Terrace, responded to this review

Thank you for the review! All of our rooms offer either a Lake or a Capitol view, our guests have the choice of which view they prefer. I am happy to hear that you enjoyed breakfast and I hope you stay with us on your next trip to Madison! More

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Additional Information about Hilton Madison Monona Terrace

Address: 9 East Wilson Street, Madison, WI 53703
Phone Number:
Location: United States > Wisconsin > Madison
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Madison Monona Terrace 3.5*
Number of rooms: 240
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Also Known As:
Hilton Madison Monona Terrace Hotel Madison
Hilton Hotel Madison
Hilton Monona Terrace Hotel Madison
Madison Hilton

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