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Hilton Madison Monona Terrace

#20 of 64 Hotels in Madison
Certificate of Excellence
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9 East Wilson Street, Madison, WI 53703
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Hilton Madison Monona Terrace
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Hilton Madison Monona Terrace
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657 reviews from our community

Traveler rating
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    82
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    18
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
5 of 5 stars Reviewed yesterday NEW

The Hilton is probably the nicest hotel in Greenville, North Carolina. The rooms, service, restaurant and cleanliness are all excellent. If in town on business I would not hesitate to stay here. I only wish it was closer to the downtown area.

Review collected in partnership with Hilton Hotels & Resorts

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Sturgeon Bay, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

No Mangers reception and no free breakfast for its hilton honors members. Most Hiltons show some appreciation toward its loyal members in fact I can't remember ever staying at a hilton that did not do something for its honors members. Also the prices in the hotel restaurant were extremely high as well as the bar $8.75 for a glass of... More 

Review collected in partnership with Hilton Hotels & Resorts

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Dearborn, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

I expected the Hilton to be nice...and on the surface it was...but once I was there for 30 minutes, the problems started to become apparent. The beds were uncomfortable. The windows were very difficult to open and close. The bar was super expensive and the bartender was rude. The walls were paper thin...I could hear simple coughs in the next... More 

Review collected in partnership with Hilton Hotels & Resorts

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Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

Thank you very much for taking the time to share your feedback. We never intend to disappoint. I am glad our Director of Operations was able to make contact with you right away as well to discuss. There are certainly some things we can work to improve from your comments, and will do so. I hope you will give us... More 

Greenville, North Carolina
Contributor
12 reviews 12 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Have stayed here each year for conference and always satisfied with room and stay. Room is comfortable and views of either city or lake are lovely. Easy access to conference makes it very convenient. Location at Lake Monona gives you the opportunity for enjoying the outdoors after all day conferences.

Review collected in partnership with Hilton Hotels & Resorts

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Chicago, Illinois
Contributor
15 reviews 15 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Having worked the AIA tradeshow at the Monona Terrace, the Hilton hotel is the very best place to reside. The staff is accommodating, cheerful and helpful. The rooms are nicely appointed, and it is extremely convenient when working at the Terrace for a convention or tradeshow. They were even attentive to a colleague who stayed elsewhere, yet having sought help... More 

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Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

Your review and comments are superb and gracious....thank you! Skip More 

Baraboo, Wisconsin
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed for a weekend and enjoyed ourselves thoroughly. From the folks that greeted us in the parking lot to the front desk to the bell hop, they all were professional and friendly. The room was clean, very comfortable and appointed well. We did have an issue with some noisy teenagers early in the morning and called... More 

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Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

I am so glad you and your wife enjoyed your visit. I will be sure to share your nice comments with our fantastic team that made them possible. Please come and see us again! Skip More 

Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at this Hilton because of a conference I was attending. Staff went out of their way to accommodate you. Small but nice fitness center. Very good in room WIFI. Only negative is the bar staff is not friendly and they provide mediocre service.

Review collected in partnership with Hilton Hotels & Resorts

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Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

Thank you for staying with us and providing your candid review. I assure you I will look closely at our bar experience. More 

Waukesha, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I recently had a very short stay for business at the Hilton in Madison near Monona Terrace. I had a lovely, spacious and spotless room on the 12th floor with a beautiful view of the lake. Peter Thomas Roth amenities in the bathroom, plenty of soft, hot water and comfy beds. In room refrigerator and two televisions at no extra... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

We are sincerely grateful for your review and recommendation. This kind of response is the most meaningful and why we are motivated to provide a great experience for every guest, every day. Skip Harless More 

Eau Claire, WI
Top Contributor
59 reviews 59 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It was all you would expect from a Hilton--beautiful room and great customer service. But at mmore than $300 per night, I expected a more comfortable bed and down pillows, lol. Being attached to Monona Center was great, and the outdoor seating there was perfect, since it overlooked the lake, Lovely but pricy.

Was this review helpful? Yes
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

We appreciate the nice comments very much. Our associates will love to hear what you said about their service. By the way, we are getting new pillows! More 

Madison, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Helpful staff, wonderful with assisting for early check in due to a change in business meetings!! Staff were very helpful, fast check-in. Great attached restaurant, excellent service. Great view over the lake Monona which helped to make the stay relaxing while there on business, easy access to parking!! Will definitely stay again!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

Thank you so much! We look forward to having you back. Skip More 

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