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Hilton Madison Monona Terrace

#19 of 64 Hotels in Madison
Certificate of Excellence
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9 East Wilson Street, Madison, WI 53703
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Hilton Madison Monona Terrace
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Hilton Madison Monona Terrace
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641 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Juan, null, Puerto Rico
Senior Contributor
28 reviews 28 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

A great location if you want to get to know Downtown Madison. The rooms are a little bit old so dont pay a lot for this rooms! The services was very good and they offer underground parking which is great in winter. Will stay again,

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

My new husband and I hosted a room block for family and friends for our nearby Saturday wedding. Ceera Machotka was an awesome coordinator, arranging the rooms, the wedding after-party in the Olive Lounge and a Sunday brunch in the Capitol Club. Costs were reasonable, rooms were very spacious and comfortable, food was good and service was absolutely great. We... More 

Was this review helpful? Yes
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

Congratulations Laurie to you and your husband! Thank you for choosing our hotel for your wedding rooms. I especially appreciate the kind words about our Coordinator Ceera and your experience at the hotel. I will be sure to recognize Ceera and the team for a job well done. I wish you all the best as you begin your new life... More 

Cape Girardeau, Missouri
Top Contributor
115 reviews 115 reviews
25 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a centrally located hotel offering clean, reasonably priced accommodation. We got a room with the view of the Capital dome. The website of this hotel indicated that WiFi was not free. However, it was free. The restaurant was pricy, costing us 38 dollars for two breakfasts. The parking lot cost us 13 dollars per night. Valet parking would... More 

Was this review helpful? Yes
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

Dear Prabhakar, We appreciate the review you shared. It was not too long ago that we made our Wi-Fi complimentary so we will be sure to get that updated. You are right, the view of the Capitol from the front is great, but the view from the back of the hotel toward Lake Monona is just as spectacular. Thank you... More 

Decorah, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

This nice hotel is close to the Capitol, the Overture theatres, and State St with shops and restaurants. Also it is far enough from the university action to be quiet, and close enough to be entertaining. Dog friendly.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

Thank you for the nice review. Our location is certainly one of our best features! We look forward to hosting you again soon. More 

Lawrence, KS, United States
1 review
5 of 5 stars Reviewed 1 week ago

You simply cannot beat this hotel for quality and service. It's very close to everything in Downtown Madison and State Street, and the staff at the hotel is extremely friendly. I always try to stay at the Monona Terrace whenever I'm in town.

Review collected in partnership with Hilton Hotels & Resorts

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Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

You are so kind Jeffrey....thank you! I will share your comments with our Extremely Friendly staff. We appreciate you recognizing us as The Best Place to Stay in downtown Madison! Skip More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

While checking in, I quickly realized the hotel staff's energy was solely focused on the large group arriving that day for a conference. Not being a part of this group made for an interesting visit. When you get your room keys you are offered parking in their garage below the complex... $13/day that allows you to come and go as... More 

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Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

Thank you for your candid feedback. I am sorry you felt our attention was only on the group. It may appear that way when it is mostly group attendees arriving at the moment, but I assure you all of our guests are important to us. I also regret your parking experience was frustrating. Our garage does fill up at times,... More 

2 reviews
4 of 5 stars Reviewed 3 weeks ago

Have stayed in this hotel for two nights on business. Our welcome was warm and friendly. Room was comfortable and clean if a little dated. The view of the lake however made up for the decor and the bed was was really comfortable. The air conditioning was very noisy so I switched it off for my stay - not a... More 

Was this review helpful? Yes
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

Thank you for taking your time to provide us with a review of your stay. Warm and friendly staff is what we strive for. I am so glad that was your feeling. Please come and visit us again! More 

milwaukee, WI
Contributor
17 reviews 17 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed at this property for a conference. The conference facility is amazing and the views beautiful. I shared a room at this hotel with a colleague from work. She would pay for one night and I the other. When we checked into the hotel we told the receptionist that this is what we wanted to do. She told us... More 

Was this review helpful? Yes
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

Dear Sparkygirl, I appreciate your review of your recent experience at our hotel. I apologize that your visit was dissapointing. I hope we are able to connect to get the billing corrected for you. Please know I will address these issues with our staff. Exceptional guest service is the foundation of our brand promise. Your feedback helps us improve. Thank... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 3 weeks ago

The Hilton Monona Terrace was the site of the AYSO Section 6 meeting in February. My King room was excellent with a view of Lake Monona, a very comfortable bed, and outstanding bath facility. The Capital Grille attached to the hotel provides a varied, tasty, menu. Try the Brussel Sprout salad.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

Thanks Thomass. The brussel sprouts salad at our restaurant ChopHouse is one of my all-time favorites too! So glad your enjoyed your experience and the AYSO Conference. Skip More 

Chicago, Illinois
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

The room was a bit small, but ok for our needs. The furnace worked well especially with the drapes closed, but was a bit noisy. The bed and pillows were very comfortable. The extra blanket and pillow in the closet made my wife happy. The hotel staff were helpful, friendly, and kind. I would come back just for the staff.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

Thank you Mark for your nice comment about the staff. I will be sure to share your recognition with them. Next visit you might want to try one of our Deluxe Rooms. They have more space, including a sofa seating area, and feature great views of Lake Monona. Thank you for staying with us! More 

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