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All 63 Madison hotels

Hilton Madison Monona Terrace

3.5 of 5 Hotel   |   9 East Wilson Street, Madison, WI 53703
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81%
Ranked #22 of 63 Hotels in Madison
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Don R Sherwood Park, AB, Canada
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549 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Sherwood Park, AB, Canada
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Our stay at the Hilton was arranged for us by the mother of the bride when we attended a family wedding. Unfortunately, the wedding itself was staged more than an hour out of the city so we didn't have a lot of time to explore the area around the hotel, which appeared fascinating! The hotel is just a couple of... More

Review collected in partnership with Hilton Hotels & Resorts

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Madison, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Friendly and attentive staff. Room was spacious and had adequate work area. Nice facilities (pool, hot tub, and separate work-out room. Across from the capitol. Easy walking distance to the University campus and the lake. Interesting shopping area, with lots to do.

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Avon, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

The Hilton Madison Monona Terrace was an OK hotel, but the price to quality of room was not a good value. The room felt small. The bathroom door could not open to 90 degrees because of running into the shower rod. The room lighting was dim unless you turned on all of the lights. Several fixtures in the room were... More

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Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The Hilton Madison Monona Terrace has a great location. Located near the capital and close to the water it provides both beauty and convenience. I enjoyed exploring the lovely farmers market in Madison, which was only one block away. The restaurants nearby were great and I felt the hotel made the city very walkable. Aside from the location and the... More

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Michael W, Manager at Hilton Madison Monona Terrace, responded to this review

Thank you for your feedback about your recent stay. Ensuring our guests have a positive in room experience is very important to us. I am sorry that you encountered issues with your room during our stay. Our Chief Engineer has established a very aggressive preventative maintenance program, I have shared your feedback with him and I am confident that his... More

Ames, Iowa
Contributor
20 reviews 20 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I had a nice stay at this Hilton. Good service, nice rooms, beautiful views, and within walking distance of several restaurants and bars downtown. Also close to a decent biking trail by the water. I would stay here again.

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Michael W, Manager at Hilton Madison Monona Terrace, responded to this review

Thank you for the review and for the recommendation! More

Peotone
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Very convenient if you have something at the Monona Terrace Exhibition Hall. Most of the staff was friendly, but the higher you got in "rank", the ruder they got. The view from the lake rooms was wonderful. There are other hotels in the area that are in walking distance of the lake, but the Hilton was the most convenient for... More

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Michael W, Manager at Hilton Madison Monona Terrace, responded to this review

Thank you for your feedback. I would greatly appreciate the opportunity to discuss your stay with you in more detail. Should you have the opportunity please email me at michaelweaver@hiltonmadison.com. More

Geneva, United States
1 review
4 of 5 stars Reviewed 1 week ago

Staff and accommodations were great. Be sure to check on availability of parking as the hotel lot is used by the general public and if there are any big events in town there may not be room for registered guests. You will have to park in public garage that is a couple blocks away.

Review collected in partnership with Hilton Hotels & Resorts

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Michael W, Manager at Hilton Madison Monona Terrace, responded to this review

Thank you for the review! While our lot is typically open to the public during large events we close the lot to hotel guests only. I hope you stay with us on your next trip to Madison! More

Mokena
2 reviews
3 of 5 stars Reviewed 1 week ago

The location is great for downtown convention activities. The rooms are nice. The elevators are very slow and can take a VERY long time when many guests are waiting. Overall it's a great place, though one specific front desk staff was not friendly and left a bad impression.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Michael W, Manager at Hilton Madison Monona Terrace, responded to this review

Thank you for your feedback. The Front Desk is the nerve center of the hotel and it is important that they always leave our guests with a good impression, I am sorry that you did not find our Desk staff to be friendly. Our Front Desk Manager has followed up with her team and I am confident that we will... More

Sun Prairie, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel was full for a local event and yet I was given nothing but patient first class service during my entire stay. The room was outstanding, providing a great lake view. The hotel itself is located in a prime downtown Madison location, very close to many restaurants and activities. I would highly recommend this hotel.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Michael W, Manager at Hilton Madison Monona Terrace, responded to this review

Thank you for the great review and for the recommendation! More

Scottsdale, Arizona
Reviewer
5 reviews 5 reviews
5 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 1 week ago

Madison is a great small city and as everyone knows, a great college town. One would imagine the latter might cut both ways when it comes to a hospitality experience, and indeed it does - at least at this hotel it does. Hilton Monona Terrace is located near the Capitol Square on the far side of the Capitol from campus... More

Was this review helpful? Yes
Michael W, Manager at Hilton Madison Monona Terrace, responded to this review

Thank you for your detailed feedback. I have spoken with our Management team and we are in the process of retraining our staff based on your feedback. While we are located in a college town we try very hard to only hire staff with strong guest service skills. I am confident that the issues you addressed in your review will... More

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Additional Information about Hilton Madison Monona Terrace

Address: 9 East Wilson Street, Madison, WI 53703
Phone Number:
Location: United States > Wisconsin > Madison
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Madison Monona Terrace 3.5*
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Also Known As:
Hilton Madison Monona Terrace Hotel Madison
Hilton Hotel Madison
Hilton Monona Terrace Hotel Madison
Madison Hilton

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