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All 62 Madison hotels

Hilton Madison Monona Terrace

3.5 of 5 Hotel   |   9 East Wilson Street, Madison, WI 53703
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Hilton Madison Monona Terrace

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81%
Ranked #17 of 62 hotels in Madison
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 days ago
Timothy K Menomonee Falls, United States
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460 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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English first
Janesville, United States
1 review
2 of 5 stars Reviewed 3 days ago NEW

From the parking, to the "bell service", we were treated as though we were not "good enough" for this place. Over priced food, parking, loud, noisy people at all hours of the night, NEVER staying here again.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Michael W, Manager at Hilton Madison Monona Terrace, responded to this review

I am extremely sorry that you had such a negative experience while you were our guest. It is very important to us that every guest feels valued and respected. I can assure you that your stay was not the typical of what our guests experience, I hope you give us the opportunity to change your opinion. Should you want to... More

Menomonee Falls, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I am a sales manager with reps in the Milwaukee and Madison markets. I've stayed at every hotel in the downtown area, and this hotel is the best Hotel, by far! Great views no matter what side of the building you're on, great parking accomodations, friendly staff, and convienent location. This is the only Hotel I will stay at when... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Michael W, Manager at Hilton Madison Monona Terrace, responded to this review

Thank you for the exceptional review! Our staff works very hard to meet our goal of being the best hotel in Madison. Thank you for continuing to stay with us! More

cedarburg, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

Was a great experience - everyone very helpful and all services were fine. The dinning room set up for the wedding was so lovely and all windows looking out at Lake Monona were beautiful. Our room was a handicap room because that was all that was available but was really nice and big bathroom which worked out just fine. Had... More

Review collected in partnership with Hilton Hotels & Resorts

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Michael W, Manager at Hilton Madison Monona Terrace, responded to this review

Thank you for the review! The room that your event was in is the only space in Madison with views of both the Capitol and Lake Monona, it is a unique space with wonderful views. I am glad that you enjoyed your time with us and I hope that you stay with us again the next time you are in... More

Philadelphia, Pennsylvania
Senior Contributor
34 reviews 34 reviews
34 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

On a recent business trip to Madison, I stayed in a two-room suite with a beautiful view of the lake, a well-appointed bedroom area with comfortable king size bed, complimentary internet, and a place for meetings in an adjoining room. The suite included a large bathroom with corner shower and whirlpool bath, as well as another beautiful view of the... More

Was this review helpful? Yes 1
Michael W, Manager at Hilton Madison Monona Terrace, responded to this review

Thank you for the outstanding review! We offer many different room types that fit many different needs, I am glad that you were able to utilize your room for your meeting. Thank you for choosing to stay with us and I hope that you give us the opportunity to serve you again! More

Orange, California
Top Contributor
141 reviews 141 reviews
78 hotel reviews
114 helpful votes 114 helpful votes
5 of 5 stars Reviewed 1 week ago

I had a great experience at this hotel. It started with the free airport shuttle. I called the hotel as soon as I landed and they informed me that a shuttle was on its way. I believe they have two shuttle vans that go back and forth. The driver was super friendly, helpful, and knowledgeable about Madison. Check-in was extremely... More

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Michael W, Manager at Hilton Madison Monona Terrace, responded to this review

Thank you for the review! I am glad you enjoyed our Executive Lounge, not only does our Executive Lounge have outstanding food it is also the only space in Madison with views of both the Capitol and the Lake. I very much appreciate you giving us the opportunity to have you as our guest again should you return to Madison. More

Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was my third stay at the Hilton Monona Terrace in Madison. Trully worth a stay. Each stay has been very good. The staff is very friendly and helpful. It's hard to give the token to just one of the staff members on my second stay I wrote a short note to the manager stating that I had three wonderful... More

Was this review helpful? Yes 1
Michael W, Manager at Hilton Madison Monona Terrace, responded to this review

I am glad that you had such positive experiences at the Hilton Madison! We very much appreciate the feedback about our Team Members. Whenever we receive feedback about a specific Team Member we make sure we share it with the entire team, I can tell you that the Team Members greatly enjoy the positive feedback. Thank you for taking the... More

Iowa
Contributor
18 reviews 18 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This was my third visit to the Hilton in Madison. The other two stays were pleasant, and I would have rated it a 4-5. This past visit was not so great. The good: Great location, friendly staff, and nice views of the lake if you have a room pointing that direction. The bad: This last visit I was given room... More

Was this review helpful? Yes 1
Boulder Junction, Wisconsin
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were trying to dodge nasty winter weather "up North", and had to hit the road before the storm set in, so we tried to make an on-line reservation (Expedia)...this was one of the "masked" 3.5 star hotels where you pay the money and THEN find out where you're staying. (In our experience, this is usually worth the risk) VERY... More

Was this review helpful? Yes 1
Michael W, Manager at Hilton Madison Monona Terrace, responded to this review

I am glad that you enjoyed your stay with us! I hope to have you stay with us again in the future. More

Ripon, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

My wife and I had a wonderful stay at this hotel despite the fact that the room advertised a King size bed and in fact, it was only a queen. (but we paid for a king). We had a corner room with wonderful views of the lake. Breakfast was decent. We would stay again, despite the problems we had here.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Michael W, Manager at Hilton Madison Monona Terrace, responded to this review

I am sorry about the confusion with your room type. Our hotel does not have any rooms that have Queen beds, I can promise you that the bed you had during your stay with us was a King bed. While you were not satisfied with your bed I am very pleased that you enjoyed the rest of your room. Thank... More

Chicago, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Don't get me wrong- this hotel is beautiful. Very upscale, excellent views, and very clean and updated. That being said, I still think comparatively I've stayed at equally nice hotels that have been a better bargain. When we stayed, we had trouble parking. The lot was full and we were directed to park in the Hilton's spots in the Monona... More

Was this review helpful? Yes 1
Michael W, Manager at Hilton Madison Monona Terrace, responded to this review

I am sorry that you did not find our hotel a bargain compared to other hotels you have stayed at but I am happy to hear that you found our location to be a huge plus. Our pricing may be a little higher than some other hotels in Madison because we are the only hotel in Madison with such a... More

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Additional Information about Hilton Madison Monona Terrace

Also Known As:
Hilton Madison Monona Terrace Hotel Madison
Hilton Madison Monona Terrace Hotel
Hilton Hotel Madison
Hilton Madison
Hilton Monona Terrace Hotel Madison
Madison Hilton
Address: 9 East Wilson Street, Madison, WI 53703
Phone Number:
Location: United States > Wisconsin > Madison
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Madison
#11 Romantic Hotel in Madison
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Madison Monona Terrace 3.5*
Official Description (provided by the hotel):
Enjoy the beauty of the newly renovated Hilton Madison Monona Terrace. Conveniently located in downtown Madison along the UW Campus, this elegant property is connected by skywalk to the Monona Terrace Convention Center. Choose from a variety of guestrooms and suites with views of the State Capitol or beautiful Lake Monona. Recent upgrades provide an upscale, urban and residential feel to the rooms and public spaces. Check out the new carpeting, in-room safes, mahogany furnishings and multi-charging stations for in-room connectivity. ... more   less 
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