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Hilton Madison Monona Terrace

#20 of 64 Hotels in Madison
Certificate of Excellence
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9 East Wilson Street, Madison, WI 53703
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Hilton Madison Monona Terrace
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Hilton Madison Monona Terrace
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649 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Waukesha, United States
1 review
5 of 5 stars Reviewed 1 week ago

I recently had a very short stay for business at the Hilton in Madison near Monona Terrace. I had a lovely, spacious and spotless room on the 12th floor with a beautiful view of the lake. Peter Thomas Roth amenities in the bathroom, plenty of soft, hot water and comfy beds. In room refrigerator and two televisions at no extra... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

We are sincerely grateful for your review and recommendation. This kind of response is the most meaningful and why we are motivated to provide a great experience for every guest, every day. Skip Harless More 

Eau Claire, WI
Top Contributor
59 reviews 59 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

It was all you would expect from a Hilton--beautiful room and great customer service. But at mmore than $300 per night, I expected a more comfortable bed and down pillows, lol. Being attached to Monona Center was great, and the outdoor seating there was perfect, since it overlooked the lake, Lovely but pricy.

Was this review helpful? Yes
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

We appreciate the nice comments very much. Our associates will love to hear what you said about their service. By the way, we are getting new pillows! More 

Madison, United States
1 review
5 of 5 stars Reviewed 1 week ago

Helpful staff, wonderful with assisting for early check in due to a change in business meetings!! Staff were very helpful, fast check-in. Great attached restaurant, excellent service. Great view over the lake Monona which helped to make the stay relaxing while there on business, easy access to parking!! Will definitely stay again!

Review collected in partnership with Hilton Hotels & Resorts

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Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

Thank you so much! We look forward to having you back. Skip More 

Wausau, Wisconsin, United States
Top Contributor
66 reviews 66 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location near capital and overlooking the lake! Classic old building however has nice characteristics and very well kept. Staff was pleasant and helpful. Great Chop House on site and found the food to be very good. Walking distance to most things downtown.

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Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

Thank you Tom for your choice in staying with us at Hilton Madison. We sincerely appreciate the nice review! More 

Barrington, Illinois
Top Contributor
135 reviews 135 reviews
49 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have been going to this hotel pretty much once a year since it first opened. It is a comfortable hotel, attached to the convention center and close to downtown Madison (but not the University). It usually is the most expensive choice in the area. I have been at pretty much every level of Hilton Honors when I visited, including... More 

Was this review helpful? Yes
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

Thank you for your loyalty to Hilton as well as our property over the years. I am absolutely interested in your feedback which you could send directly to me at skipharless@hiltonmadison.com or at 608-260-2365. I am very glad to hear our associates have made things right for you. There are several additional benefits when you move to Platinum status with... More 

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I needed a much needed break! This was great, the restaurant on the Hotel property was the best in forever! It was relaxing each night to have such a gorgeous view and to sit by the fire in the bar area! I could not say enough great things about this unique property, if someone maybe needs a... More 

Was this review helpful? Yes
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

Dear Julie, We love being a relaxing getaway for couples like you and your husband. It is very kind of you to point out our amazing views and wonderful ChopHouse Restaurant. I can't thank you enough for the very nice review. Let's do it again soon! Thank you, Skip Harless General Manager More 

Playa Del Carmen
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The hotel went out of their way to make our experience a wonderful one over Easter weekend. We were even given our own room for Easter brunch, which we did not request for our family of 8 people. The views from the rooms were beautiful. e-mails were sent from hotel prior to stay asking for preferences so the room could... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

Thank you for spending Easter Weekend with us! I'm glad you enjoyed your experience for our Easter Brunch as well. We are excited to offer brunch like this and plan to continue every weekend beginning April 18th through the summer in conjunction with Farmers Market. We hope you will join us again for one of these. It will make for... More 

Lakeville, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel was clean, friendly staff and valet workers. Room was nice and we were offered to stay high or low - we chose high and had a great view of the capital. It was connected to the convention center through skyways which we needed for our weekend so that was convenient. Very close walking distance to State Street and... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

Thank you Jessi B for staying with us and for taking the time to review our hotel. We greatly appreciate it. We would love to have you as our guest again if your plans bring you to downtown Madison. More 

Lakemoor, IL
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed here for a date night. Everyone of the employees that we encountered were extremely pleasant and helpful. The hotel is in the perfect location in downtown Madison. We paid the small upgrade fee to have the premium Capitol view and we ended up on the 12th floor with a stellar view. Everything you could possibly... More 

Was this review helpful? Yes
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

Thank you for the fantastic review. I am glad we were able to help make your date night memorable. Please come and visit us again soon! More 

San Juan, null, Puerto Rico
Senior Contributor
28 reviews 28 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A great location if you want to get to know Downtown Madison. The rooms are a little bit old so dont pay a lot for this rooms! The services was very good and they offer underground parking which is great in winter. Will stay again,

Was this review helpful? Yes
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

Thank you for choosing to stay with Hilton while visiting Madison. We truly do have the best location for everything downtown. We offer several styles of rooms from traditional to more modern in layout, all of which have fantastic views of the Capitol or Lake Monona. Above all and as you pointed out, our signature is our warm and genuine... More 

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