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All 63 Madison hotels

Hilton Madison Monona Terrace

3.5 of 5 Hotel   |   9 East Wilson Street, Madison, WI 53703
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81%
Ranked #20 of 63 Hotels in Madison
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
Sarah H Chicago, Illinois
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546 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
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English first
Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The Hilton Madison Monona Terrace has a great location. Located near the capital and close to the water it provides both beauty and convenience. I enjoyed exploring the lovely farmers market in Madison, which was only one block away. The restaurants nearby were great and I felt the hotel made the city very walkable. Aside from the location and the... More

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Ames, Iowa
Contributor
20 reviews 20 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I had a nice stay at this Hilton. Good service, nice rooms, beautiful views, and within walking distance of several restaurants and bars downtown. Also close to a decent biking trail by the water. I would stay here again.

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Peotone
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Very convenient if you have something at the Monona Terrace Exhibition Hall. Most of the staff was friendly, but the higher you got in "rank", the ruder they got. The view from the lake rooms was wonderful. There are other hotels in the area that are in walking distance of the lake, but the Hilton was the most convenient for... More

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Geneva, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Staff and accommodations were great. Be sure to check on availability of parking as the hotel lot is used by the general public and if there are any big events in town there may not be room for registered guests. You will have to park in public garage that is a couple blocks away.

Review collected in partnership with Hilton Hotels & Resorts

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Michael W, Manager at Hilton Madison Monona Terrace, responded to this review

Thank you for the review! While our lot is typically open to the public during large events we close the lot to hotel guests only. I hope you stay with us on your next trip to Madison! More

Mokena
2 reviews
3 of 5 stars Reviewed 5 days ago NEW

The location is great for downtown convention activities. The rooms are nice. The elevators are very slow and can take a VERY long time when many guests are waiting. Overall it's a great place, though one specific front desk staff was not friendly and left a bad impression.

Review collected in partnership with Hilton Hotels & Resorts

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Michael W, Manager at Hilton Madison Monona Terrace, responded to this review

Thank you for your feedback. The Front Desk is the nerve center of the hotel and it is important that they always leave our guests with a good impression, I am sorry that you did not find our Desk staff to be friendly. Our Front Desk Manager has followed up with her team and I am confident that we will... More

Sun Prairie, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The hotel was full for a local event and yet I was given nothing but patient first class service during my entire stay. The room was outstanding, providing a great lake view. The hotel itself is located in a prime downtown Madison location, very close to many restaurants and activities. I would highly recommend this hotel.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Michael W, Manager at Hilton Madison Monona Terrace, responded to this review

Thank you for the great review and for the recommendation! More

Scottsdale, Arizona
Reviewer
5 reviews 5 reviews
5 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Madison is a great small city and as everyone knows, a great college town. One would imagine the latter might cut both ways when it comes to a hospitality experience, and indeed it does - at least at this hotel it does. Hilton Monona Terrace is located near the Capitol Square on the far side of the Capitol from campus... More

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Michael W, Manager at Hilton Madison Monona Terrace, responded to this review

Thank you for your detailed feedback. I have spoken with our Management team and we are in the process of retraining our staff based on your feedback. While we are located in a college town we try very hard to only hire staff with strong guest service skills. I am confident that the issues you addressed in your review will... More

1 review
5 of 5 stars Reviewed 1 week ago

Remain amazed how well the Hilton deals with Ironman. Clearly not only do they have the experience from years of the event, but they have also put the thought into how to make things go smoothly for their guests. Staff was professional, helpful, and gracious throughout the event.

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Michael W, Manager at Hilton Madison Monona Terrace, responded to this review

Thank you for the great review! IRONMAN weekend is one of our favorite Madison events, I hope you stay with us again for IRONMAN 2015! More

Wayzata, Minnesota
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

This is without a question, the best place to stay... having been in town for the race on 4 separate occasions, the last two were based out of this location and without question, the right decision for me and my family. We have stayed on the lake and the city side and honestly, all of the rooms are great! The... More

Was this review helpful? Yes 1
Michael W, Manager at Hilton Madison Monona Terrace, responded to this review

Thank you for the outstanding review! During IROMAN weekend we adjust our restaurant menus and hour to better accommodate the guests that are participating in the event. I hope to have you with us again for your next IROMAN Wisconsin! More

Olney, Maryland
Top Contributor
128 reviews 128 reviews
37 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed in several hotels in Madison but always try to stay here when I have a choice. The rooms are well-appointed and clean. I appreciate the free wifi as a hilton honors member. The staff are super friendly and helpful. A special shout out to Peter at the bell stand and Sherri at the bar. Last stay Peter... More

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Michael W, Manager at Hilton Madison Monona Terrace, responded to this review

Thank you for always choosing to stay with us when you have the opportunity! Both Sherri & Peter are outstanding employees, I am glad that you took the time to mention them in your review. I hope you continue to make us your preferred choice in Madison. More

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Additional Information about Hilton Madison Monona Terrace

Address: 9 East Wilson Street, Madison, WI 53703
Phone Number:
Location: United States > Wisconsin > Madison
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Madison Monona Terrace 3.5*
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Also Known As:
Hilton Madison Monona Terrace Hotel Madison
Hilton Hotel Madison
Hilton Monona Terrace Hotel Madison
Madison Hilton

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