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All 62 Madison hotels

Residence Inn Madison East

3.0 of 5 Hotel   |   4862 Hayes Road, Madison, WI 53704
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Residence Inn Madison East
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Ranked #30 of 62 hotels in Madison
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 days ago
Cpccarly Des Moines, Iowa
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62 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
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English first
Des Moines, Iowa
Top Contributor
62 reviews 62 reviews
35 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Quick stay here, passing through town. Room was very nice. Loved the huge sectional. Very clean. Fast internet. Staff was really friendly and efficient at check-in. They called to see how our room was after we settled in. Great location, lots of food options close by.

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Senior Contributor
30 reviews 30 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Just had our second stay at the Residence Inn Madison East. While the hotel is a little dated it is very clean and it may be the friendliest staff I have encountered. This is a dog friendly hotel. When we checked in the woman behind the counter immediately welcomed us and asked if the dogs could have treat. This morning... More

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Redmond, Washington
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago

My fiancé and I stayed here on March 16 for one night. We were upgraded to a 2BR suite, which was nice and spacious. The beds were comfortable...my only tiny gripe would be that the bathroom was a bit smaller than other hotels we've stayed at. The gym was clean, and the offerings at the hot breakfast were satisfying. Bonus... More

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Top Contributor
169 reviews 169 reviews
34 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed March 9, 2014

if you've stayed at a Residence Inn before, this place is just like all of the others: it's clean, fairly priced, and the staff is pretty nice. No complaints here at all, but it's location is not optimal within the city of Madison as it's located on the far east side so if you're doing something downtown you may want... More

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TMIHospitality, Manager at Residence Inn Madison East, responded to this review

Dear Ee978, Thank you for your review of the Residence Inn Madison East. I'm sorry to hear that your stay with us was just OK. Our goal is to impress our guests, and it seems that we did not do this. I hope that you will allow us another opportunity to impress you on your next visit to Madison. Sincerely,... More

new york
Top Contributor
63 reviews 63 reviews
42 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed February 24, 2014

The staff at this property is extremely nice and goes out of the way to help. The rooms have been re done recently and are in great shape. The desk has modified power strip that can house 4 or 5 plugs what a great idea. Wireless was good and breakfast while the standard fare at this type of property was... More

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Honolulu, Hawaii
3 reviews 3 reviews
4 of 5 stars Reviewed February 17, 2014

Beautiful rooms are very well laid out, breakfast is tasty, cocktail hour with dinner Mon-Thu is convenient, and staff is friendly. My only complaint was the thermostat resetting itself on the middle of the night to 64° every night.

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Milton, Wisconsin
Top Contributor
289 reviews 289 reviews
57 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed January 28, 2014

I stayed here on for business. As others have said, it is reasonable. I found an internet special for $89.00, so with tax, about $100.00 for a 1 bedroom suite on the pre-pay special. I was NOT recognized as a Marriott rewards member...& my keys weren't activated when I went to my room, so had to have housekeeping let me... More

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Chennai, Tamil Nadu, India
Senior Contributor
45 reviews 45 reviews
29 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 18, 2013

I stayed in this hotel between Dec 11 and 14. I have been in other residence inn hotels. to my surprise, it was not clean (toilet bowl had permanent stains) and room designs were not good. I stayed in 1 BR unit and felt that it was cramped, including restrooms. I would think twice before going there again. However, breakfast... More

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TMIHospitality, Manager at Residence Inn Madison East, responded to this review

Dear Vedictraveller, Thank you for your review. I'm glad to hear that my staff was polite and that you enjoyed our complimentary breakfast. I would like to apologize that the rest of your stay did not meet your expectations. I appreciate all of your feedback, and hope that the next time you find yourself in the area you will give... More

Cedar Rapids, IA
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 22, 2013

I stayed here on business and this is very affordable option for east Madison. Hotel is quiet, clean, rooms are large. They have complimentary breakfast everyday and dinner Monday-Thursday. The staff is very friendly and helpful.

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Top Contributor
204 reviews 204 reviews
52 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed September 7, 2013

I stayed here on business for a couple of days. Location was fairly close to the mall and restaurants. The rooms were big and divided by a door to bedroom. The hotel areas had strange size dirrerences like big bedroom and very small bathroom and tub. The hotel was a little musty smelling in the hallways and lacked attention to... More

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TMIHospitality, Manager at Residence Inn Madison East, responded to this review

Dear WItraveler2000, Your feedback is truly appreciated for it is one of the most important tools that allows us to improve the quality of our products and services. I hope you were able to enjoy our pool and exercise area while you were here. I apologize that my staff did not offer exceptional service to you, and will address this... More

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Additional Information about Residence Inn Madison East

Also Known As:
Residence Inn Madison East Hotel
Residence Inn Madison East Hotel Madison
Residence Inn Madison
Madison Residence Inn
Address: 4862 Hayes Road, Madison, WI 53704
Phone Number:
Location: United States > Wisconsin > Madison
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Business Hotel in Madison
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Madison East 3*
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