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Residence Inn Madison East

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4862 Hayes Road, Madison, WI 53704
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Residence Inn Madison East
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98 Reviews from our TripAdvisor Community

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Traveler rating
    47
    36
    10
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    3
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32
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9
32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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  • All months
    (98)
  • Mar-May only
    (36)
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Livonia, Michigan
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We wanted to meet family members somewhere between Chicago and Fond du Lac. The Residence Inn came up on the search. Since we had recently stayed in a Residence Inn in Williamsburg and had a good experience, I was anxious to check this out. I needed enough room for 7 adults and 2 babies. The Residence Inn suited our needs... More 

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Waco, Texas
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Typical Residence had a great staff! This location was one exit from my job site and plenty of shopping and food. Also, just down Washington street is the beautiful downtown Madison The hotel is only 20 mins for everything but also very close to the airport. I had a little loud noise from others but not too much. Good sleep... More 

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Oshkosh, Wisconsin
Level Contributor
53 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was an unplanned trip due the loss of a close family member. I booked the morning of our stay directly through the hotel. When we arrived the front desk greeted us warmly and were very considerate. Our room was very clean and a personally signed card was on the table in our suite. I have stayed at Marriott almost... More 

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Hamilton Ontario
Level Contributor
37 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed May 28, 2015

Stayed one night while traveling through Wisconsin. Check in was friendly and fast at check out. Room was spacious, clean and beds were comfortable. It's a well kept Residence Inn. Breakfast area was sufficient, but a bit stuffy in the seating area. They had a huge fan blowing into the kitchen service area. Great stay, I wouldn't hesitate to go... More 

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Annapolis, Maryland
Level Contributor
155 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed May 1, 2015

Of course it depends on what you are looking for in a hotel. For a long stay a Residence Inn with clean rooms is a good choice. This one fits the bill. Clean rooms, good sheets, good towels, friendly staff, nice remodeled rooms... Mine had a fire place. Bring your own soap and shampoo if you want a little more... More 

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New York
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed April 28, 2015

I was woken up after midnight two nights in a row by guests staying in the room above my floor. After the first night, I complained to the hotel staff and was promised to get a new room the next day but they didn't keep the promise. It isn't just the poor sound insulation between rooms, the noises also pour... More 

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TMIHospitality, Manager at Residence Inn Madison East, responded to this review

Dear Zcai, Thank you for reviewing your stay at the Residence Inn Madison. I'm very sorry for the negative experience you had at our hotel. However, following our conversation yesterday, we did move you to another room. I hope that you found it to better suit your needs. If you have any further issues during your stay, please do not... More 

Chicago, Illinois
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 8, 2015

The staff was friendly and cheerful! We arrived earlier than regulated check-in time but we were able to get our room without hassle. Great room, clean and bright. There are a lot of restaurants in the area where you can eat but you also have a choice of cooking in the kitchen if you get tired of eating out. The... More 

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Garland, Texas
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 7, 2015

My husband and I recently returned from a Midwest road trip. We stayed at this Residence Inn and one in Springfield. We had a difficult time deciding which was best so there is a tie!! When we arrived, we had one of the most enthusiastic greetings ever by a front desk employee. He seemed to be genuinely glad we were... More 

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Shell Lake, Wisconsin
Level Contributor
104 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed March 30, 2015

We stayed here while attending the State Wrestling Tournament. Check-in was easy, room was great and breakfast was good too. We forgot some of our essentials and the front desk lady was so helpful in finding what we needed. Highly recommend this motel!

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Los Angeles, California, United States
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed March 29, 2015

This is an older property with older construction. If you stay at this hotel you must be on the third floor or you will hear every footstep of those above you. For some this may not bother you, but I can't stand to hear people walking above me. I don't have that at home, so why should I have it... More 

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TMIHospitality, Manager at Residence Inn Madison East, responded to this review

Dear David_Aggie, Thank you for reviewing the Residence Inn Madison East. I'm very sorry to hear that your stay was disturbed by noise. However, I'm glad that my friendly staff was able to assist you in finding a more suitable room for your needs. We appreciate your feedback and hope to have another chance to host you in the future.... More 

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