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All 63 Madison hotels

Staybridge Suites Madison East

3.0 of 5 Hotel   |   3301 City View Drive, Madison, WI 53718
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88%
Ranked #16 of 63 hotels in Madison
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Shirley S Mason, Ohio
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93 people have reviewed this hotel

Traveler rating
    59
    22
    7
    2
    3
See reviews for
31
13
3
29
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • Any
English first
Mason, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel is in the midst of remodeling, but we didn't encounter any problems at all. Very quiet hotel and up away from the traffic. Easy to get to restaurants, and easy to get off and on the highway. We liked the space in the room and they even offered a "social hour" with food. The night we were there... More

Was this review helpful? Yes
MadisonStaybridgeGM, General Manager at Staybridge Suites Madison East, responded to this review

Dear Shirley, Thank you so much for taking the time to review our hotel. We are extremely happy to learn our renovations did not get in your way and that you had a pleasant experience. We will work on finding a solution for that little pesky night light that kept you up. Thanks again for staying with us during your... More

Kewaskum, Wisconsin
Contributor
15 reviews 15 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had a friend visiting from Holland and we wanted to spend a few days in Madison. I chose the Staybridge Suite and I am happy I did!! Despite the fact that they were going through some renovations, the front desk roomed us in a place that was already finished and was going to have little to no construction noise... More

Was this review helpful? Yes
MadisonStaybridgeGM, General Manager at Staybridge Suites Madison East, responded to this review

Dear LeahsAuntie, Thank you so much for taking the time to post a review. We are all super happy you enjoyed your stay, the breakfast, our renovated rooms, and more importantly, that our construction did not bother you during your visit. Once all the renovation madness is over we will be able to designate specific suites for pet owners to... More

Georgetown, Indiana
Top Contributor
70 reviews 70 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 13, 2014

My wife and I spent the night here before exploring Madison, and continuing on to The Dells. Check-in was extremely smooth and the desk clerk was very courteous. We were upgraded to a room on the 3rd floor that had been renovated, and it was great. We loved the colors and wood floor. The bed was comfortable, and the shower... More

Was this review helpful? Yes
MadisonStaybridgeGM, General Manager at Staybridge Suites Madison East, responded to this review

Dear Matt W, Thanks for staying with us and taking the time to review your stay. We are glad we had a chance to upgrade you to one of our renovated suites and to learn you enjoyed so many aspects of it. We value our IHG Rewards Platinum members tremendously and it truly is a pleasure to know we were... More

minnesota
Top Contributor
57 reviews 57 reviews
33 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed July 13, 2014

Stayed overnight with 2 grandchildren. The room clean, neat, sound proof. Loved the suite having 2 rooms. Towels and sheets great shape. Bed comfortable and loved the no heavy polyester bedspread. Staff friendly and helpful. Grandson 3 yr old pinched his finger in a door and staff got us some ice to smooth the pain. Great time in the pool... More

Was this review helpful? Yes
MadisonStaybridgeGM, General Manager at Staybridge Suites Madison East, responded to this review

Dear Erameram, Thanks for staying with us and taking the time to review your stay. We are extremely happy to learn you and your grand children had a great time at the hotel and had an opportunity to enjoy many of our multiple amenities, especially the breakfast choices. Thank you so much for choosing us during your visit to Madison;... More

Minneapolis
Contributor
13 reviews 13 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 2, 2014

I made an error in the reservation when I booked it. General Manager Fausto worked patiently with me over email until the error was corrected. Since it was my error in the first place, he was not obligated to do a thing. Very happy with this hotel. We travel to Madison once a year and would recommend this hotel to... More

Was this review helpful? Yes
MadisonStaybridgeGM, General Manager at Staybridge Suites Madison East, responded to this review

Dear Roadtrippin392, Thank you for taking the time to review our hotel. We are happy to help make your reservation and your stay exactly what you wanted it to be, and maybe exceed your expectations somewhere along the way. We are happy to be your hotel of choice in Madison and to receive such great endorsement from you. Thank You.... More

Perry, Georgia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed June 26, 2014

Great experience. Rooms were neat and clean. When we were checking in Dereck was very helpful. We were looking for some sightseeing and Dereck even printed out maps for us. The breakfast was great, we stayed 3 nights every day was different items on the breakfast bar. All of the staff was wonderful. Enjoyed the swimming and hot tub. Would... More

Was this review helpful? Yes
MadisonStaybridgeGM, General Manager at Staybridge Suites Madison East, responded to this review

Dear Brenda, Thank you for staying with us during your visit and for taking the time to review your stay. We are very glad to know our staff did a great job at making you feel welcome and that you had the opportunity to enjoy our multiple amenities. Thanks again for choosing us during your visit; we will be looking... More

Island Lake, Illinois
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed June 17, 2014

Stayed in one of the newly renovated 2 BR Suites last week - despite the dust and construction, the room was very well appointed - enough space for the whole family and then some. Very pleasant front desk staff, including general manager Fausto. Also, manager's reception dinner was very tasty and breakfast was great as usual. Definitely coming back here... More

Was this review helpful? Yes
MadisonStaybridgeGM, General Manager at Staybridge Suites Madison East, responded to this review

Dear Bjtiv, Thank you so much for choosing us during your visit to Madison. We are glad you got a chance to experience our renovated suites and fully enjoy it. We are very excited to offer our regular and new guests the beautiful, upgraded rooms; it has taken some time but like you indicated, it has been well worth it.... More

Jersey City, New Jersey
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 12, 2014

I stayed here for around 6 months here. I can't thank enough the Management and Staff of this hotel. They were very considerate to us. During my stay they tried their best to make me and my wife comfortable. I should specially mention Fausto and Michelle - both of them have been very helpful in every way. I had a... More

Was this review helpful? Yes
MadisonStaybridgeGM, General Manager at Staybridge Suites Madison East, responded to this review

Dear Ankushtyagi, Thank you so much for taking the time to review our hotel. It was truly a pleasure to be your home away from home during your assignment in Madison. We will miss you and your wife and it is truly great to know we were able to make you feel welcome and comfortable. Please receive a warm greeting... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed June 9, 2014

Our work team has quarterly staff meetings in Madison, WI, and we love the Staybridge. Great front desk staff, and free dinner Tuesday-Thursday. The general manager Fausto serves guests himself at some happy hours, which is rare to see. During our last stay, our group had a problem with one of the guests harassing some our female team members, and... More

Was this review helpful? Yes
MadisonStaybridgeGM, General Manager at Staybridge Suites Madison East, responded to this review

Dear Caitlin0yay, Thank you for taking the time to review our hotel. We are happy to be your team's preferred hotel and to know you all have a great time during your visits. We are looking forward to your next regional meeting so we can show you our renovated rooms and public areas. Thanks again for your continuous patronage. Fausto... More

Kalamazoo, Michigan
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 27, 2014

We made a reservation at this hotel for a 2 bedroom, 2 bathroom suite for one night. We arrived at the hotel later in the evening and they claimed that they did not have our reservation, even tho we had a copy of their emailed reminder! We were traveling with our 3 adult children who had come in from out... More

Was this review helpful? Yes
MadisonStaybridgeGM, General Manager at Staybridge Suites Madison East, responded to this review

Dear SKCJHC, I wanted to once again offer my apologies on how our staff managed your reservation and the lack of attentiveness they displayed during your visit. I am glad I was able to speak with you personally and assure you these mistakes are not a recurring theme in our hotel and we will use them as a training opportunity... More

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Additional Information about Staybridge Suites Madison East

Address: 3301 City View Drive, Madison, WI 53718
Phone Number:
Location: United States > Wisconsin > Madison
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Madison East 3*
Reservation Options:
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Also Known As:
Staybridge Suites Madison East Hotel Madison

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#18 Family Hotel in Madison #21 Business Hotel in Madison
Hotel Class
Official Description (provided by the hotel)
*CURRENTLY UNDER RENOVATION* Staybridge Suites Madison East is located only 4 miles from downtown, our State Capitol and minutes from top corporations such as American Family Insurance World Headquarters, Alliant Energy, Trek Bicycle Corporation, QBE Americas, Kraft, and Oscar Mayer. When visiting Madison, WI for business or leisure travel, our friendly staff encourages you to stay with us to experience for yourself, a hotel stay that will offer all the conveniences of a home away from home. Our newly upgraded spacious suites feature a living room with sofa, full sized refrigerator, dishwasher, stove-top oven, microwave, coffee maker, toaster and pizza oven! In addition to our beautiful guest suites, we provide unique 24-hour complimentary amenities which include the following: business center- print, fax, copy, browse online for free, coin-free laundry services-onsite, with washer and dryer, fitness center with recently updated equipment, indoor pool/whirlpool access and 24 hour on site convenient store. In addition to our 24 hour guest services, we provide guests with a complimentary hot breakfast buffet daily, and encourage to join us in our hotel's Great Room for our evening social sundowner reception hosted every Tuesday - Thursday from 5:30-7:30PM. Our staff will be here to greet you individually while serving beer, wine and a hot appetizer buffet. Complimentary shuttle is available to/from the nearby airport 7AM-7PM Mon-Fri. With prior arrangements. Pets accepted with nonrefundable fee - please call for specifics. FHSIA is included, wired and wireless. ... more   less 
Number of rooms
90

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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