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Staybridge Suites Madison East

#21 of 64 Hotels in Madison
Certificate of Excellence
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3301 City View Drive, Madison, WI 53718
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Staybridge Suites Madison East
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Staybridge Suites Madison East
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108 reviews from our community

Traveler rating
    66
    28
    8
    3
    3
See reviews for
36
17
4
33
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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La Crosse, Wisconsin
Reviewer
4 reviews 4 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have stayed at this property the past couple of years for a youth state tournament. I have nothing but positives to say about this hotel and its staff. The hotel is very nice and clean and recent decor updates have been done. The 24 hour pool is a very nice amenity. The hotel is VERY quiet at night which... More 

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Greendale, Wisconsin
1 review
5 of 5 stars Reviewed 1 week ago

I recently stayed at the Staybridge for one week for business with my new job. I was by myself and was so warmly welcomed by Joey upon my arrival. The suite was absolutely fabulous with a kitchen, a work desk, a comfy bed, closet, bath and living room. They had complimentary breakfast bar daily and Tuesday-Thursday they put a spread... More 

Was this review helpful? Yes
MadisonStaybridgeGM, General Manager at Staybridge Suites Madison East, responded to this review

Dear diannegk60, Thank you for taking the time to review your experience at our hotel. We are extremely pleased to learn our staff was very accommodating and that you had a chance to enjoy many of our amenities, including joining us down at the social during the evening. We are very much looking forward to welcoming you back during your... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

My fiance and I had the pleasure of staying at Staybridge recently. This was a fantastic experience. The room was perfect, especially the sofa. The evening reception was an ideal way to relax after a day at work. My fiance truly enjoyed the pool and whirlpool. The service at Staybridge was top notch. Needless to say, we will be back.

Was this review helpful? Yes
MadisonStaybridgeGM, General Manager at Staybridge Suites Madison East, responded to this review

Dear Harry, Thank you for taking the time to review your experience and thank you for choosing us. We are very glad we made such a great impression on you and that you had a chance to enjoy so many of our amenities. We hope to see you and your fiancee again during your next visit to Madison. Thank You!... More 

Chicago, Illinois
Top Contributor
100 reviews 100 reviews
22 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed January 25, 2015

We don't expect a lot at this level of hotel chain but among this hotel's competitor's it is was a 5-star experience. It was the little details (it usually is isn't it?) that made this hotel stand out. The pool area was very clean and every chair had a folded towel over the top, which reminded me of our higher... More 

Was this review helpful? Yes 1
MadisonStaybridgeGM, General Manager at Staybridge Suites Madison East, responded to this review

Dear travelgames, Thank you for choosing us during your visit. We are extremely excited and proud to read we have exceeded your expectations. Nothing is more important to us than to provide a great hotel our guests love. We are glad our staff did a great job with you and your kids and you enjoyed the small details we add... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 24, 2014

We really enjoyed returning to this motel. The facilities had been updated and the staff are so kind and helpful. The breakfast buffet is fabulous! I think the location and value make this a great choice.

Was this review helpful? Yes
MadisonStaybridgeGM, General Manager at Staybridge Suites Madison East, responded to this review

Dear Debra P, Thank you so much for choosing our hotel for your visit and for taking the time to review it. We are very happy and proud to read that you "loved" our hotel, because that is our core mission: to provide a great hotel guests love. Thanks again for your patronage; we hope to see you back soon.... More 

Dubuque, Iowa
Top Contributor
144 reviews 144 reviews
29 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed November 28, 2014

My family and I spent two nights at Staybridge during a Badger Football weekend, and therefore very busy. The facilities are recently renovated, likely within the past year or two, and thus everything was in good condition. This is especially true for the price. The bed was comfortable, everything clean and comfortable. The breakfast spread exceeded expectations, and greatly appreciated.... More 

Was this review helpful? Yes
MadisonStaybridgeGM, General Manager at Staybridge Suites Madison East, responded to this review

Dear Joshua Clements, Thank you for choosing our hotel for your visit to Madison and for taking the time to provide us with feedback. We are glad you enjoyed our hotel and to learn your family had a good time in our pool area and joining us for breakfast. Thanks again for choosing our Staybridge family to care of yours... More 

Green Bay, Wisconsin
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 6, 2014

I recently stayed at the Staybridge Suites Madison East and had a good overall experience. The facility itself is very nice, and the renovations are definitely nice. I'll outline my experiences, both good and the not so good. Lobby/Breakfast area: The lobby and breakfast area are nicely renovated. It has a warm and inviting look to it. The breakfast area... More 

Was this review helpful? Yes 2
MadisonStaybridgeGM, General Manager at Staybridge Suites Madison East, responded to this review

Dear Grnbayhusker, Thanks for such an incredibly detailed review; we hope it will help our future guests have a clear picture of the hotel. We are glad to learn there were many things right with your stay, and will use your valuable feedback to improve on the items that were not excellent. Thanks again for choosing our hotel during your... More 

A TripAdvisor Member
5 of 5 stars Reviewed November 5, 2014

Not familiar with Madison, was with husband and daughter, on business, found this hotel and stayed November 4, 2014. Staff was extremely helpful - and gave us one of the best hotel stays EVER! We are well fed - well rested and will be there again very soon! Thank you for making us comfortable and safe!

Was this review helpful? Yes
MadisonStaybridgeGM, General Manager at Staybridge Suites Madison East, responded to this review

Dear traveler, Thank you for choosing us to welcome you and your family during your visit. We are extremely happy and proud to learn we were able to provide you with a great stay and that you got to enjoy some good rest during your visit. We will be looking forward to your next visit. Fausto C. More 

Cedar Rapids, Iowa
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 3, 2014

I've stayed at this hotel for at least 30 nights in the last two years. While it is not a perfect hotel, it is reliable. And yes, I am going back there very soon. The hotel is typical Staybridge with a nice lounge area for breakfast and evening meals. Food is offered on certain days of the week, which could... More 

Was this review helpful? Yes
MadisonStaybridgeGM, General Manager at Staybridge Suites Madison East, responded to this review

Dear Larry H, Thank you for providing such detailed feedback and for continuing to stay with us time after time. We are glad to learn you enjoy your visits and as we finish up our renovations, we hope you enjoy your future ones even more. Thanks for your continuous patronage. Fausto C. More 

Hamilton, Canada
Senior Contributor
48 reviews 48 reviews
24 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed October 28, 2014

As platinum IHG members, we are rarely ever annoyed with one of their facilities. This one managed to, but some great members of the staff at least tried to help. We were here Friday afternoon until Monday morning. Michelle really tried to help and she truly felt badly when no TV's would work in the work out room. It makes... More 

Was this review helpful? Yes 2
MadisonStaybridgeGM, General Manager at Staybridge Suites Madison East, responded to this review

Dear PA32Pilot, Thank you for taking the time to review your experience. I am sorry one of our team members failed to execute our emergency procedures properly and gave you the wrong impression; we have used this unpleasant scenario as a training reminder for our newest team members. I am glad to learn other staff members did take good care... More 

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