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Staybridge Suites Madison East

3.0 of 5 3301 City View Drive, Madison, WI 53718
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Certificate of Excellence 2014
Staybridge Suites Madison East
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Staybridge Suites Madison East
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103 reviews from our community

Traveler rating
    61
    28
    8
    3
    3
See reviews for
35
15
4
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dubuque, Iowa
Top Contributor
142 reviews 142 reviews
29 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My family and I spent two nights at Staybridge during a Badger Football weekend, and therefore very busy. The facilities are recently renovated, likely within the past year or two, and thus everything was in good condition. This is especially true for the price. The bed was comfortable, everything clean and comfortable. The breakfast spread exceeded expectations, and greatly appreciated.... More 

Was this review helpful? Yes
MadisonStaybridgeGM, General Manager at Staybridge Suites Madison East, responded to this review

Dear Joshua Clements, Thank you for choosing our hotel for your visit to Madison and for taking the time to provide us with feedback. We are glad you enjoyed our hotel and to learn your family had a good time in our pool area and joining us for breakfast. Thanks again for choosing our Staybridge family to care of yours... More 

Green Bay, Wisconsin
Contributor
17 reviews 17 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 6, 2014

I recently stayed at the Staybridge Suites Madison East and had a good overall experience. The facility itself is very nice, and the renovations are definitely nice. I'll outline my experiences, both good and the not so good. Lobby/Breakfast area: The lobby and breakfast area are nicely renovated. It has a warm and inviting look to it. The breakfast area... More 

Was this review helpful? Yes 1
MadisonStaybridgeGM, General Manager at Staybridge Suites Madison East, responded to this review

Dear Grnbayhusker, Thanks for such an incredibly detailed review; we hope it will help our future guests have a clear picture of the hotel. We are glad to learn there were many things right with your stay, and will use your valuable feedback to improve on the items that were not excellent. Thanks again for choosing our hotel during your... More 

A TripAdvisor Member
5 of 5 stars Reviewed November 5, 2014

Not familiar with Madison, was with husband and daughter, on business, found this hotel and stayed November 4, 2014. Staff was extremely helpful - and gave us one of the best hotel stays EVER! We are well fed - well rested and will be there again very soon! Thank you for making us comfortable and safe!

Was this review helpful? Yes
MadisonStaybridgeGM, General Manager at Staybridge Suites Madison East, responded to this review

Dear traveler, Thank you for choosing us to welcome you and your family during your visit. We are extremely happy and proud to learn we were able to provide you with a great stay and that you got to enjoy some good rest during your visit. We will be looking forward to your next visit. Fausto C. More 

Cedar Rapids, Iowa
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 3, 2014

I've stayed at this hotel for at least 30 nights in the last two years. While it is not a perfect hotel, it is reliable. And yes, I am going back there very soon. The hotel is typical Staybridge with a nice lounge area for breakfast and evening meals. Food is offered on certain days of the week, which could... More 

Was this review helpful? Yes
MadisonStaybridgeGM, General Manager at Staybridge Suites Madison East, responded to this review

Dear Larry H, Thank you for providing such detailed feedback and for continuing to stay with us time after time. We are glad to learn you enjoy your visits and as we finish up our renovations, we hope you enjoy your future ones even more. Thanks for your continuous patronage. Fausto C. More 

Hamilton, Canada
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed October 28, 2014

As platinum IHG members, we are rarely ever annoyed with one of their facilities. This one managed to, but some great members of the staff at least tried to help. We were here Friday afternoon until Monday morning. Michelle really tried to help and she truly felt badly when no TV's would work in the work out room. It makes... More 

Was this review helpful? Yes 2
MadisonStaybridgeGM, General Manager at Staybridge Suites Madison East, responded to this review

Dear PA32Pilot, Thank you for taking the time to review your experience. I am sorry one of our team members failed to execute our emergency procedures properly and gave you the wrong impression; we have used this unpleasant scenario as a training reminder for our newest team members. I am glad to learn other staff members did take good care... More 

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 17, 2014

We were in Madison for a good friend's wedding and were pleased that we were able to book a suite for four nights the hotel despite the Badgers' college football game that weekend. The hotel was a little ways from the centre but had excellent access to all the locations that interested us. While a suburban shopping area, it is... More 

Was this review helpful? Yes 1
MadisonStaybridgeGM, General Manager at Staybridge Suites Madison East, responded to this review

Dear Rus7988, Please let me begin my response by apologizing for such an unpleasant experience. I was truly appalled to read the details of your review and to learn our weekend staff had failed to pay attention to our public areas and take good care of the appearance of our facilities. We have addressed your comments and valid concerns and... More 

Minneapolis Minnesota
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 14, 2014

My husband and I stayed there this weekend and enjoyed our stay. The hotel is still under renovation for a short time but they're almost done and it didn't really bother us. The top 2 floors are done being renovated, which is where our room was. It's mainly the hotel lobby at this point. The room had a separate bedroom... More 

Was this review helpful? Yes
MadisonStaybridgeGM, General Manager at Staybridge Suites Madison East, responded to this review

Dear Lisat1, Thank you for choosing to stay with us and taking the time to review your visit. We are happy to learn you enjoyed your stay and to see that even with the nuisances of our renovation process you got to enjoy many of our amenities and the distinct features of your suite. Thanks for choosing us during your... More 

1 review
4 of 5 stars Reviewed October 8, 2014

My only real criticism is the extent of the prolonged and ongoing renovation work. This construction has closed off the business center. For a residential suite in this price category, I feel that access to a business center is an absolute necessity!

Was this review helpful? Yes
MadisonStaybridgeGM, General Manager at Staybridge Suites Madison East, responded to this review

Dear Mike SG, Thank you for choosing to stay with us and taking the time to review your visit. We appreciate your kind review and definitely agree with your assessment of the duration of this process and the lack of a business center during a great part of it. I personally apologize about not having all the things we advertise... More 

Michigan
Top Contributor
74 reviews 74 reviews
35 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 19, 2014

This property is undergoing renovation of its public areas, but the renovation of most of the rooms is already complete. I give it high marks for the kitchen, especially the quality of the plates and utensils, for the comfortable beds, and for the spaciousness of the suites. This property is located near just about any restaurant or other convenience one... More 

Was this review helpful? Yes 1
MadisonStaybridgeGM, General Manager at Staybridge Suites Madison East, responded to this review

Dear Chatto, Thank you for choosing to stay with us and taking the time to review your visit. We are happy to learn your stay went well and to see that even with the small inconveniences of our renovation process you got to enjoy your visit and your suite. Thanks for choosing us during your trip; we will be looking... More 

Bloomington, Indiana
1 review
5 of 5 stars Reviewed September 2, 2014

We have stayed there a few times while visiting relatives. We love it there!! The staff is extremely friendly, they have a great breakfast in the morning and everything is nice and clean. I can't speak highly enough of this Staybridge hotel!!!

Was this review helpful? Yes
MadisonStaybridgeGM, General Manager at Staybridge Suites Madison East, responded to this review

Dear Merdzi65, Thank you for taking the time to review your stay. We are glad to know we are your hotel of choice when visiting family and to be able to count you as a member of the Staybridge Suites Madison family. Thank you for sharing your impression of our staff and we hope we get to see you again... More 

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Additional Information about Staybridge Suites Madison East

Address: 3301 City View Drive, Madison, WI 53718
Phone Number:
Location: United States > Wisconsin > Madison
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Madison East 3*
Number of rooms: 90
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Also Known As:
Staybridge Suites Madison East Hotel Madison
Hotel Style:
#18 Family Hotel in Madison
#20 Business Hotel in Madison

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